I have a friend who never made the transition to a cel phone.
I have a friend who never made the transition to a cel phone. He preferred using a pay telephone at the diner where he ate breakfast every day. One day, the payphone went out of commission. Repeated requests for repair brought only promises from the phone company but no repairman.
After several attempts, my friend decided to employ another tact. He contacted the phone company again but this time told them that he greatly appreciated how they must have sent someone out to repair the phone. The payphone was now working fine -- except that all the money deposited was being returned upon completion of each call.
A repairman arrived within the hour. Moral of the Story: You'll always get someone's attention if they think there's revenue being lost.