Patrice Murphy is a senior consultant at the Stamford-based management consulting firm of Robert H. Schaffer & Associates (RHS&A). Celia Kirwan is a consultant and Ron Ashkenas is a managing partner of the same firm. This chapter reflects the beliefs, work, and insights of the authors and their colleagues. RHS&A consultants collaborate with clients from around the world to accomplish dramatic bottom-line improvements and bring about far-reaching change. We developed, practice, and teach the high-impact consulting mode, whereby modest consulting inputs can be leveraged by clients to catalyze significant results. The authors can be reached RHS&A's Website.

Contributor to The Change Handbook - Available as article-length Fast Fundamentals whitepaper (PDF download): The Rapid Results Method to Jump-Start Change