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Gary R. Sisson is the founder of Paradigm Corporation, an international consulting practice whose clients include Keystone Foods, Diesel Technology, Northwest Airlines, Synergen, Amoco Production Company, and many others. Paradigm advises clients on HOT, develops HOT systems and trains instructors to use the skills explained in this book. Prior to founding Paradigm in 1982, he was in charge of management and technical training for Johns Manville Corporation, a Fortune 500 firm with 36,000 employees.