California, USA
Paul Levesque has been an international management consultant for over thirty years. He is the author of The Wow Factory (Irwin), Breakaway Planning (Amacom), Customer Service Made Easy (Entrepreneur Press), and Motivation (Entrepreneur Press). Articles Paul has written have appeared in such publications as Quality Digest, Canada's national newspaper The Globe and Mail, England's Personnel Today Management Resources Guidebook, and on the MSNBC.com and Entrepreneur.com websites.
Many people set out to achieve a dream-starting a business or learning to play the piano or publishing a book-but they do...