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The first book focused on applying insights from quantum physics to organizational strategy, planning, and leadership practice.Planning today is plagued by a lack of imagination. It’s often difficult, when working with a business, organization, or any group of people, to upend traditional thinking and unlock new ideas and new possibilities. If you are a strategic planner, or anyone charged with managing growth or facilitating change, it is important to add to your arsenal tools that will allow you to break unhealthy groupthink, avoid old patterns, and escape narrow safe zones. In The Art of Quantum Planning Gerald Harris takes seven concepts from the scientific study of tiny particles and applies them in the larger world, showing how they can pry open minds, spur creativity, and make the planning process far more innovative and effective. The dual nature of light—it can be both a wave and a particle—serves as a jumping-off point for a discussion of how either-or thinking can limit our sense of what options are open to us. Heisenberg’s Uncertainty Principle, which says we cannot know both the position and the speed of an electron, reminds us that it is impossible to be aware of every variable, and so planning must be a learning process that continually incorporates new information and makes adjustments. Harris explains quantum concepts in layman’s language and, using real-world examples, gives practical advice on applying the ideas in actual planning situations—including improving techniques for scenario analyses that help managers function in an uncertain business environment. This approach demands an open mind and a willingness to venture into unexplored territory—also keys for effective leadership. Using the lessons provided as triggers for thinking The Art of Quantum Planning will help readers to a more profound understanding of how to create successful strategies.

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“Nonviolence is not the recourse of the weak but actually calls for an uncommon kind of strength; it is not a refraining from something but the engaging of a positive force,” renowned peace activist Michael Nagler writes. Here he offers a step-by-step guide to creatively using nonviolence to confront any problem and to build change movements capable of restructuring the very bedrock of society. Nagler identifies some specific tactical mistakes made by unsuccessful nonviolent actions such as the Tiananmen Square demonstrations and the Occupy protests and includes stories of successful nonviolent resistance from around the world, including an example from Nazi Germany. And he shows that nonviolence is more than a tactic—it is a way of living that will enrich every area of our lives.

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The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.
The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.


In this expanded third edition of the bestselling The Introverted Leader, Jennifer Kahnweiler equips introverted leaders with essential tools for success in an extrovert-centric business world. With over 120,000 copies sold across multiple languages, this timely update addresses the evolving needs of introverted leaders, including in navigating remote and hybrid work environments such as:

• Navigating the challenges of Zoom calls
• Getting noticed when working remotely
• Applying innovative meeting techniques for engaging introverts

Kahnweiler's proven four-step strategy based on lessons from thousands of introverted leaders-Prepare, Presence, Push, and Practice-provides a concrete framework for introverts to leverage their natural strengths and overcome challenges in key areas such as public speaking, project management, and networking. The book includes:

• Practical applications of the 4 Ps approach in six crucial workplace scenarios
• A new chapter on leading effectively in remote and hybrid spaces
• The “Quiet Wrap-Up Journal” An action-oriented study guide for ongoing development
• Customized hiring and coaching strategies for introverts

Drawing from extensive research and over 100 interviews, Kahnweiler demonstrates how introversion can be a leadership asset, particularly in listening and written communication. This essential guide empowers introverted leaders to embrace their authentic selves while advancing their careers and making meaningful contributions to their organizations.

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Today's Best Performance Improvement Practices Tailored to Government Performance-Oriented Management: A Practical Guide for Government Agencies will help you make a smooth transition from a management philosophy that is reactive and task-oriented to one based on a vision of accomplishment. With this practical, authoritative, and comprehensive guidebook, you'll have a tested framework and process for making the change to performance improvement. The method is based on the acclaimed Malcolm Baldrige Assessment Criteria for performance improvement, which are regarded as a national benchmark. Performance-Oriented Management will give you a solid understanding of the basics of performance improvement. With this must-have resource, you'll: Get a detailed method to position your organization for major change Understand the benefits of performance-oriented, rather than task-oriented, management Learn how to determine your destination (vision) and your starting point (assessment) Discover why top management must initiate and drive the change Learn why assessment and strategic planning are of paramount importance not add-on programs for an already-overloaded workforce Find out why it's critical that planning drives the budget, rather than the budget driving planning. Develop a step-by-step, comprehensive, top-down method for implementing performance improvement

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Networking for People Who Hate Networking

Much networking advice assumes that you need to be an off the chart extrovert to succeed. Nothing could be further from the truth. In this video workshop, Devora Zack proves that real networking means working with – rather than fighting against – your natural personality.


Zack, an avowed introvert and a successful consultant who speaks to thousands of people every year, shatters stereotypes about people who dislike networking. She then provides an innovative, customized system of networking that leverages your own unique strengths.

This video shows you how to forge meaningful, lasting connections in all kinds of situations, not just formal networking events. With the help of engaging exercises, you’ll learn techniques for cultivating your networking “A” game, while remaining true to yourself.

Understand why both introverts and extroverts possess natural skills for networking
Gain a “network survival kit” to survive and thrive at networking events
Discover how the five components of a well-formed goal can help you achieve your networking objectives
Learn how to make a positive first impression and how to end a conversation gracefully
Master methods to host a dynamic networking event
Prepare networking strategies for business trips and conferences
Apply versatile tools to launch and organize a job search
Learn the best approaches to following up with contacts
Devora Zack, CEO of Only Connect Consulting, is a global keynote speaker, consultant, and coach with 100+ clients such as Cornell University, Smithsonian, Australian Institute of Management, U.S. Department of Education, and Mensa. Her books, Singletasking, Networking for People Who Hate Networking, and Managing for People Who Hate Managing, are published in over 25 languages. She has been featured on ABC-TV, Fox Business, USA Today, Wall Street Journal, Forbes, and Fast Company.

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Premier CSR organization Aspen Institute offers nation’s first comprehensive guide to the world’s leading global MBA programs in CSR—an indispensable guide for prospective students, universities, hiring companies, and librariesThe Aspen Institute, a premier non-profit, research organization for corporate social responsibility, offers the first comprehensive guide to the world’s leading global MBA programs in CSR—an indispensable guide for prospective students, universities, hiring companies, and libraries. This guide provides an overview of how global MBA programs bring social impact management into their curricular and extracurricular programs. Social impact management, which includes environmental, ethical, and corporate governance issues, is the field of inquiry at the intersection of business needs and wider societal concerns that reflects their complex interdependency. Without an understanding of this interdependency, neither business nor the society in which it operates can thrive. Each year business schools from around the world strive to differentiate themselves and attract the best and the brightest future business leaders, while prospective MBAs are looking for a program that will provide effective management skills to succeed in the changing face of business. The bottom line is no longer exclusively dedicated to financial returns. Rather, business leaders must also consider the environmental and social impacts of their decisions in order to compete in today’s marketplace. The MBA schools that participate in the Aspen Institute’s survey, and are therefore highlighted in the Aspen Institute Guide for Socially Responsible MBA Programs: 2008-2009, are leaders in integrating these issues into their MBA curricula.

Beyond Grey Pinstripes

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