It's critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar.
- The first book to address the complexities of lies in the workplace, where deception can destroy relationships, careers, and companies
- Offers dozens of ways to spot liars and tactical advice on how to deal with them
- Written by a leading workplace consultant and body language expert
- Click here for the press release
Lies aren't good in general, but in the workplace they're especially poisonous. They can destroy employee engagement and productivity, undermine teamwork, increase stress, ruin people's livelihoods, and even bring down entire companies.
It's critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar. And the workplace setting adds another layer of complexity. At what point do you report a liar? If you decide to take action, what exactly should you do? And what if the liar is your boss?
In this entertaining and needed book, leading workplace body language expert Carol Kinsey Goman combines her own experiences with the latest research to provide a comprehensive guide to spotting, exposing, and minimizing workplace lies. Goman looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. She offers fifty ways that body language and vocal cues can help you spot a liar and explains how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped.
Once you spot a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you. And Goman explains how to make sure your own body language doesn't inadvertently make you seem untrustworthy and what leaders at all levels can do to reduce lies and encourage candor.
Some workplace lies are a polite and positive part of professional life ("I'd be delighted to come to that meeting"). But Goman focuses on truly destructive lies and shows how you can prevent them from wreaking havoc on individuals and organizations.
2017
Bad problem solving costs individuals and society incalculable amounts of time, money, and sanity. In this book Nat Greene—who's been solving hard problems professionally for over twenty years—shares nine behaviors anyone can adopt to find solutions to even the most seemingly intractable problems.
The problem with most problem solving, Greene says, is that it's not problem solving at all: it's guessing. We have an idea of what might work and we try it out. If that doesn't work, we try something else. And so on. It's inefficient at best, and with really hard problems there are simply too many variables for guessing to work. Greene shows you how to adopt the behaviors great problem solvers use to arrive at solutions efficiently—without guessing. He illustrates them with examples ranging from everyday issues like fixing a malfunctioning garage door to stopping frequent breakdowns at a chemical plant (saving millions of dollars) to addressing the scourge of poverty in sub-Saharan Africa. So stop guessing and start solving today!
Through the story of Perry the Peacock and his fine feathered friends, authors BJ Gallagher and Warren H. Schmidt bring to life the challenges of birds of different feathers who struggle to be successful in the conformity-minded Land of Penguins. Their travails illuminate the challenges of creating a pluralistic corporate culture in which the talent, energy, and commitment of all employees are fully engaged.
People who have new ideas that differ from business as usual are often ignored or criticized for the very thing that makes them valuable: their originality and creativity. This unique book helps organizations break out of "penguin thinking” in order to tap into and leverage the creativity of diversity. Learn how to cultivate an organizational culture in which new ideas can flourish and innovation can take flight.
2000
- Offers user-friendly tips, helpful self-assessment tools, motivational checklists, and practical exercises to help readers build their interpersonal intelligence skills
- Provides an effective, step-by-step plan to make every relationship-with supervisors, coworkers, teammates, spouses, partners, children, relatives, and friends-more successful and fulfilling
- Presents eight essential interpersonal intelligence skills and a powerful five-step process for developing each one
Unfortunately research also indicates that few HR functions have become strategic. Most still operate in a primarily administrative and tactical manner—the very work that is increasingly being outsourced. Clearly there is a gap between what business leaders and employees need from their HR departments and what HR is providing.
HR functions must become more integrated into the business, with some people on the HR team assuming the role of Strategic Business Partner (SBP). Here, Dana and Jim Robinson offer guidance for HR, Organization Development and Learning professionals who aspire to transform themselves into effective Strategic Business Partners. They explain how SBPs build partnerships, based upon credibility and trust, with key organization leaders. These partnerships provide SBPs with opportunities to identify and support projects directly aligned with business goals. The success of these projects deepens the SBPs' credibility, enabling them to be viewed as strategic partners. At this higher level of accountability, SBPs work with business leaders to form long-range business strategies and plans, creating and implementing people initiatives that link into and support the business strategies and plans.
This practical guide offers case studies, exercises, tips, and tools you can use to become a Strategic Business Partner in your organization.
- By the coauthors of the bestselling Performance Consulting and Zap the Gaps (with Ken Blanchard)- each more than 60,000 copies sold
- The first book to show human resource professionals precisely how they can assume the critically important role of Strategic Business Partner
- A how-to book filled with specific techniques and practices to use on the job
2005
The need to beat the many systems that compromise our quality of life goes without saying. When was the last time you dealt with a bureaucracy--a business, a government agency, a school, a hospital--and got a direct answer to a question or received a service you wanted without having to weave through a maze of infuriating hand-offs? Have you found these systems to be utterly indifferent to the inconvenience or hardship they cause? Want to learn how to beat them?
Beating the System shows you how. Coauthors Russell Ackoff and Sheldon Rovin have spent their lives studying how organizational systems work, and here they share both perversely entertaining anecdotes about the abuse of individuals by a variety of bureaucracies, and descriptions of the creative--and deeply satisfying--approaches these people used to get even.
The authors begin by exploring how systems function and malfunction, where their weaknesses are, and what drives them. They then show that much of bureaucratic power is based on unchallenged assumptions--assumptions systems make about themselves and us, and assumptions we make about these systems and ourselves, and that challenging these assumptions is the essence of creativity and the first step in system beating. Ackoff and Rovin use stories to illustrate successful strategies and tactics for defying these assumptions and turning the tables on the many bureaucracies that frustrate us.
- Provides practical, easy-to-use tactics and strategies for creatively beating any bureaucratic system that is trying to beat you
- Full of entertaining real-world stories of people who have been frustrated by unresponsive systems and have successfully fought back
- Coauthor Russell L. Ackoff is an internationally renowned pioneer in the world of systems thinking who has spent over 50 years studying how organizations work
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