Thomas Ferratt's Page
Author
Thomas W. Ferratt is professor emeritus at Dayton University in Ohio. He is a nationally recognized academic, researcher, and consultant. He has written extensively in leading journals on a variety of IT-related topics. He holds a PhD from Ohio State University and has over forty years of... read more...
Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than compet...
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Thomas Ferratt is now a member of Berrett-Koehler Community
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