Wayne Shepherd's Page


    Leadership Lessons from a UPS Driver (Audio)

    What can a UPS driver teach you about leadership?

    What Great Service Leaders Know & Do (Audio)

    The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big da...

    The Positive Organization (Audio)

    Continuing his groundbreaking work in Positive Organizational Scholarship, Robert Quinn (bestselling author of Deep Chang...

    Why Digital Transformations Fail

    Former Procter & Gamble Vice President for IT and Shared Services, Tony Saldanha gives you the keys to a successful d...

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