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Cultural Intelligence

Do you want to learn techniques that apply to cross-cultural communication with any culture?

Customers As Partners

Do you know the true sources of customer loyalty?

Developing Competency to Manage Diversity

Do you want to understand how to best manage employees from diverse backgrounds?

Dance Lessons

From Chip R. Bell, the bestselling author of Customers as Partners , Managers as Mentors , and Managing Knock You rSocks ...

Dial 9 to Get Out!

Do you desperately need to see the absurd and funny side of business life?

Dare to Serve

“Servant leadership” is a concept that is often dismissed as soft, squishy, and feel- good. But Popeyes CEO Cheryl Bachel...

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