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Creating Personal Presence Self-Assessment

Measure it! Do you want to be the kind of person who commands instant attention when they walk into a room?

Customers As Partners

Do you know the true sources of customer loyalty?

Developing Competency to Manage Diversity

Do you want to understand how to best manage employees from diverse backgrounds?

Dare to Serve

“Servant leadership” is a concept that is often dismissed as soft, squishy, and feel- good. But Popeyes CEO Cheryl Bachel...

Dial 9 to Get Out!

Do you desperately need to see the absurd and funny side of business life?

Dance Lessons

From Chip R. Bell, the bestselling author of Customers as Partners , Managers as Mentors , and Managing Knock You rSocks ...

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