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As organizations grow in volume and complexity, the demands on leadership change. The same old moves won't cut it any more. In Chess Not Checkers, Mark Miller tells the story of Blake Brown, newly appointed CEO of a company troubled by poor performance and low morale. Nothing Blake learned from his previous roles seems to help him deal with the issues he now faces. The problem, his new mentor points out, is Blake is playing the wrong game.

The early days of an organization are like checkers: a quickly played game with mostly interchangeable pieces. Everybody, the leader included, does a little bit of everything; the pace is frenetic. But as the organization expands, you can't just keep jumping from activity to activity. You have to think strategically, plan ahead, and leverage every employee's specific talents—that's chess. Leaders who continue to play checkers when the name of the game is chess lose.

On his journey, Blake learns four essential strategies from the game of chess that transform his leadership and his organization. The result: unprecedented performance!

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This enhanced edition includes over an hour of video: extraordinary footage of astronaut Ron Garan's life on the International Space Station, and vignettes of inspiring projects on Earth that show the orbital perspective in action. 

For astronaut Ron Garan, living on the International Space Station was a powerful, transformative experience—one that he believes holds the key to solving our problems here on Earth.

On space walks and through windows, Garan was struck by the stunning beauty of the Earth from space but sobered by knowing how much needed to be done to help this troubled planet. And yet on the International Space Station, Garan, a former fighter pilot, was working work side by side with Russians, who only a few years before were “the enemy.” If fifteen nationalities could collaborate on one of the most ambitious, technologically complicated undertakings in history, surely we can apply that kind of cooperation and innovation toward creating a better world. That spirit is what Garan calls the “orbital perspective.”

Garan vividly conveys what it was like learning to work with a diverse group of people in an environment only a handful of human beings have ever known. But more importantly, he describes how he and others are working to apply the orbital perspective here at home, embracing new partnerships and processes to promote peace and combat hunger, thirst, poverty, and environmental destruction. This book is a call to action for each of us to care for the most important space station of all: planet Earth. You don't need to be an astronaut to have the orbital perspective. Garan's message of elevated empathy is an inspiration to all who seek a better world.

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Performance Consulting and Measurement Toolkit - The third edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the coauthors describe. These 35 tools are available to purchase and download from this product page. These Microsoft Word tools can be adapted to your specific needs and application requirements.

Performance Consulting – The Process (1 tool)
• Performance Consulting Process

Performance Consulting – The Mental Model and Logic (3 tools)
• Need Hierarchy
• Components of a Gaps Map
• Gaps Map Template for Data Input

First Phase: Identify Strategic Opportunities (8 tools)
• Organization and Industry Knowledge Assessment Tool
• Client Relationship Strategy Worksheet
• Assessment of Performance Consulting Capability
• Assessment of Your Critical Thinking Capability
• Starter List of Questions
• Reframing Discussion Template
• Checklist to Prepare for a Proactive Business Goals Conversation
• Proactive Business Goals Discussion Template

Second Phase: Assess Business and Performance Needs (11 tools)
• Prework for Star Employee Interviews
• Starter Kit of Questions to Ask Star Employees
• Tips for Managing Interviews with Star Employees
• Comparing Performance and Competency Models
• Checklist for Piloting Questionnaires
• Sources of Data and Methods for Performance Assessment
• Conversion Table for Translating Frequency Means into Percentages (PDF format)
• Categories of Root Causes (PDF format)
• Template for a Gap and CAUSE Analysis Survey
• Possible Solutions for Causes
• Solution Selection Worksheet

Third Phase: Implement and Measure Solutions (9 tools)
• Alignment and Measurement Model (PDF format)
• Data Collection Model
• Selecting the Appropriate Project for Impact and ROI Analysis
• Tips on Improving Response Rates on Surveys and Questionnaires
• ROI Analysis Plan
• Guiding Principles for ROI Analysis
• Selecting the Appropriate Method of Isolation
• To Covert or Not Convert Job Aid
• Cost Tracking Template

Fourth Phase: Report and Sustain Results (3 tools)
• Sample Agenda for a Measurement Report Meeting
• Data Reporting Best Practice List
• The Joan Kravitz Story: A Personal Account of a Briefing to Top Executives to Present an ROI Study

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More Than Money

Jamey Stegmaier knows crowdfunding. He's a veteran of seven successful Kickstarter campaigns (and counting) that have raised over $3.2 million, and he's the proprietor of the widely read
Kickstarter Lessons blog. In this book he offers a comprehensive guide to crowdfunding, demonstrating that it can be a powerful way for entrepreneurs to grow their businesses by building community and putting their customers first.

This book includes over forty stories of inspiring successes and sobering disasters. Stegmaier uses these examples to demonstrate how to (and how not to) prepare for a campaign, grow a fan base, structure a pitch, find new backers, and execute many other crucially important “nuts and bolts” elements of a successful crowdfunding project.

But Stegmaier emphasizes that the benefits of crowdfunding are much more about the “crowd” than the “funding.” He shows that if you treat your backers as people, not pocketbooks—communicate regularly and transparently with them, ask their opinions, attend to their needs—they'll become advocates as well as funders, exponentially increasing your project's chances of succeeding.

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Collaboration Begins with You

Everyone knows collaboration creates high performing teams and organizations—and with today's diverse, globalized workforce it's absolutely crucial. Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with
you.

This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside-out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three-part approach,
Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self-leader.

None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level.

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Accomplish what matters most

Because we all have too much to do, it feels like our lives are out of balance. But Brian Tracy and Christina Stein argue that imbalance results not so much from doing too much but from doing too much of the wrong things. They provide a process that enables you to sort out what is most important to you from among the many activities you
could focus on. When you can efficiently identify and accomplish what really matters to you, you've found your balance point.

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