Resiliency--the ability to adapt to life's changes and crises--is key to a healthy, productive life. Based on his deep knowledge of the new science of resiliency, Dr. Al Siebert explains how and why some people are more resilient than others and how resiliency can be learned at any age. Through anecdotes, exercises, and examples, Dr. Siebert details a unique five-level program for becoming more resilient.

• By the author of the bestselling The Survivor Personality
• The first organized, research-based program that walks people through the process of learning how to become highly resilient
• Not a "recovery" book, but a book for psychologically healthy people who are interested in developing higher levels of resiliency

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Designed for use in undergraduate and graduate programs in organization development, management, human resource development, and industrial and organizational psychology, Organization Development provides readers with an overview of the field and acquaints them with the basic principles, practices, values, and skills of OD. Covering every aspect of the work of an OD professional and featuring numerous illustrative case studies, it shows how OD professionals actually get work and what the first steps in any OD effort should be.

Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.

Organization Development goes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.

• Bridges the gap between theory and practice
• The only textbook to look at applying organization development principles at the community, regional, national, and global levels
• Proposes a model of organization development that encompasses all of the most relevant approaches

By the bestselling author of Leadership and the New Science and Turning to One Another Thoughtful, compassionate reflections on how we can carry on with joy despite difficulties, challenges, and disappointments Illuminated by both beautiful original paintings and by poems and quotations from a variety of traditions and cultures In this inspiring and beautifully illustrated book, bestselling author Margaret Wheatley offers guidance to people everywhere for how to persevere through challenges in their personal lives, with their families, at their workplaces, in their communities, and in their struggles to make a better world. She provides hope, wisdom, and perspective for learning the discipline of perseverance. Wheatley does not offer the usual feel-good, rah-rah messages. Instead, she focuses on the situations, feelings, and challenges that can, over time, cause us to lose heart or lose our way. Perseverance is a day-by-day decision not to give up. We have to notice the moments when we feel lost or overwhelmed or betrayed or exhausted and note how we respond to them. And we have to notice the rewarding times, when we experience the joy of working together on something hard but worthwhile, when we realize we’ve made a small difference. In a series of concise and compassionate essays Wheately names a behavior or dynamic—such as fearlessness, guilt, joy, jealousy—that supports or impedes our efforts to persevere. She puts each in a broader human or timeless perspective, offering ways to either live by or transcend each one. These essays are self-contained—you can thumb through the book and find what attracts you in the moment. Perseverance helps you to see yourself and your situation clearly and assume responsibility for changing a situation or our reaction to it if it’s one that troubles us. There deliberately are no examples of other people or their experiences. You are the example—your personal experiences are the basis for change. In addition to Wheatley’s graceful essays there are poems and quotations drawn from traditions and cultures around the world and throughout history. The book is deeply grounded spiritually, accessing human experience and wisdom from many sources. This grounding and inclusiveness support the essential message—human being throughout time have persevered. We’re just the most recent ones to face these challenges, and we can meet them as those who came before us did. As Wheatley quotes the elders of the Hopi Nation: “We are the ones we have been waiting for.”

• By the bestselling author of Leadership and the New Science and Turning to One Another

• Thoughtful, compassionate reflections on how we can carry on with joy despite difficulties, challenges, and disappointments

• Illuminated by both beautiful original paintings and by poems and quotations from a variety of traditions and cultures

In this inspiring and beautifully illustrated book, bestselling author Margaret Wheatley offers guidance to people everywhere for how to persevere through challenges in their personal lives, with their families, at their workplaces, in their communities, and in their struggles to make a better world.  She provides hope, wisdom, and perspective for learning the discipline of perseverance.

Wheatley does not offer the usual feel-good, rah-rah messages.  Instead, she focuses on the situations, feelings, and challenges that can, over time, cause us to lose heart or lose our way.  Perseverance is a day-by-day decision not to give up.  We have to notice the moments when we feel lost or overwhelmed or betrayed or exhausted and note how we respond to them.  And we have to notice the rewarding times, when we experience the joy of working together on something hard but worthwhile, when we realize weve made a small difference. 

In a series of concise and compassionate essays Wheately names a behavior or dynamicsuch as fearlessness, guilt, joy, jealousythat supports or impedes our efforts to persevere. She puts each in a broader human or timeless perspective, offering ways to either live by or transcend each one. These essays are self-containedyou can thumb through the book and find what attracts you in the moment.   Perseverance helps you to see yourself and your situation clearly and assume responsibility for changing a situation or our reaction to it if its one that troubles us. There deliberately are no examples of other people or their experiences. You are the exampleyour personal experiences are the basis for change.

In addition to Wheatleys graceful essays there are poems and quotations drawn from traditions and cultures around the world and throughout history.  The book is deeply grounded spiritually, accessing human experience and wisdom from many sources. This grounding and inclusiveness support the essential messagehuman being throughout time have persevered.  Were just the most recent ones to face these challenges, and we can meet them as those who came before us did. As Wheatley quotes the elders of the Hopi Nation: We are the ones we have been waiting for.

Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.

Knowing how to work effectively in and through groups may be the single most important skill anyone can develop in today's collaborative, team-based workplace. Unfortunately, all of the resources available on teamwork put the emphasis on group process and ignore the role of-and benefits to-the individual. But effective teamwork isn't only a group skill set; it's an individual skill set as well. Teamwork Is an Individual Skill shows readers how to develop the skills to thrive on any team, under any circumstances. No longer will readers find themselves complaining, "I got assigned to a bad team." Instead, they'll know what to do to make any team work for them. Drawing on over twenty years of experience successfully developing professional teams in product development, R&D, and high-tech environments, Christopher Avery and his coauthors use brief thought-provoking essays, personal and teambuilding exercises, case studies, and insights from business leaders to teach readers how to build responsible and productive relationships at work. The authors show how and why your ability to assume personal responsibility-for your own work on a team and for the team's collective work-is the most important factor in ensuring a productive team experience. Teambuilding, the authors point out, is essentially a series of conversations between people who share responsibility to get something done. Teamwork Is an Individual Skill describes the way these conversations typically progress, and shows the reader how to predict and direct these conversations so that they can maximize the benefits to both themselves and to their team. Designed for easy access and for use by both individuals and groups, Teamwork Is an Individual Skill will equip readers with the mental skills and behaviors that will help them achieve personal goals while contributing to their team's success.Knowing how to work effectively in and through groups may be the single most important skill anyone can develop in today's collaborative, team-based workplace. Unfortunately, all of the resources available on teamwork put the emphasis on group process and ignore the role of-and benefits to-the individual. But effective teamwork isn't only a group skill set; it's an individual skill set as well. Teamwork Is an Individual Skill shows readers how to develop the skills to thrive on any team, under any circumstances. No longer will readers find themselves complaining, "I got assigned to a bad team." Instead, they'll know what to do to make any team work for them. Drawing on over twenty years of experience successfully developing professional teams in product development, R&D, and high-tech environments, Christopher Avery and his coauthors use brief thought-provoking essays, personal and teambuilding exercises, case studies, and insights from business leaders to teach readers how to build responsible and productive relationships at work. The authors show how and why your ability to assume personal responsibility-for your own work on a team and for the team's collective work-is the most important factor in ensuring a productive team experience. Teambuilding, the authors point out, is essentially a series of conversations between people who share responsibility to get something done. Teamwork Is an Individual Skill describes the way these conversations typically progress, and shows the reader how to predict and direct these conversations so that they can maximize the benefits to both themselves and to their team. Designed for easy access and for use by both individuals and groups, Teamwork Is an Individual Skill will equip readers with the mental skills and behaviors that will help them achieve personal goals while contributing to their team's success.

• The first book to identify the individual-rather than group-behavior skills vital to every team's success
• Offers specific strategies followed by application exercises to help readers be powerful and thrive in teams, partnerships, and collaborations
• Reveals step by step how readers can be achieve outstanding business results through building responsible, effective, and productive relationships at work

The workplace is a “blink” world: studies show that we form opinions of one another within seven seconds of meeting and that 93 percent of the message people receive from us has nothing to do with what we actually say. Good nonverbal communication skills are a huge professional advantage, but until now very little has been available to help people hone their ability to use and interpret body language on the job.
In The Nonverbal Advantage, Carol Kinsey Goman combines the latest research and her twenty-five years of practical experience as a consultant, coach, and therapist to offer a fun and practical guide to understanding what we and the people we work with are saying without speaking. While firmly grounded in recent discoveries in evolutionary psychology, neurobiology, sociology, criminology, anthropology, and communication studies, Goman writes in an informal, conversational tone and illustrates her points with cartoons, photos, and entertaining anecdotes. She includes dozens of simple and enlightening exercises readers can practice on and off the job to gain control over the message their body is sending.