Stay interviews prevent exit interviews!

You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could:
A. Conduct a survey—then try to guess who said what.
B. Take note of their latest tattoos. Is your company logo among them?
C. Ask, “What will keep you here?”

The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people.

Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.

In Foundations of Human Resouce Development, Richard Swanson and Edward Holton provide an up-to-date overview of the HRD profession as well as the terminology and processes required for sound HRD research and practice. Swanson and Holton's work is supplemented with contributions from Alexandre Ardichvili, Theo J. Bastiaens, Thomas J. Chermack, Richard W. Herling, K. Peter Kuchinke, Sharon S. Naquin, Wendy E. A. Ruona, Richard J. Torraco, Greg G. Wang, and Karen E. Watkins.

The book provides a basic understanding of the HRD models, processes, and history; critical theoretical and philosophical foundations of the field; learning and performance paradigms and models; HRD's role in high-level organizational and systems-level issues; training and development and organization development—including examples of best practices along with variations in core thinking, processes, interventions, and tools; and much more.

The first edition won the Book of the Year Award from the prestigious Academy of Human Resource Development. This second edition has been completely revised, updated, and expanded, with new chapters on component HRD theories, policy and planning, technology, and globalization, as well as supplemental study materials, PowerPoint presentations, and figures available online at www.textbookresources.net.

• By the preeminent scholars in the field of HRD
• The only comprehensive treatment of HRD theory and practice available
• Written to be useful to established HRD professionals, beginners in the field, researchers, and students

You always know when you are in a Hot Spot. You feel energized and vibrantly alive. Your brain is buzzing with ideas, and the people around you share your joy and excitement. Things you've always known become clearer, adding value becomes more possible. Ideas and insights from others miraculously combine with your own to create new thinking and innovation. When Hot Spots arise in and between companies, they provide energy for exploiting and applying knowledge that is already known and genuinely exploring what was previously unknown. Hot Spots are marvelous creators of value for organizations and wonderful, life-enhancing phenomena for each of us.

Lynda Gratton has spent more than ten years investigating Hot Spots—discovering how they emerge and how organizations can create environments where they will proliferate and thrive. She has studied dozens of companies and talked to hundreds of employees, managers, and executives in the US, Europe, and Asia. She has asked the important questions: Why and when do Hot Spots emerge? What is it about certain groups of people that support the emergence of Hot Spots? What role do leaders play? She's discovered a host of elements that together contribute to the emergence of Hot Spots—creating energy and excitement, and supporting and channeling that energy into productive outcomes.

In this groundbreaking book, Gratton describes four crucial qualities that an organizational culture must have to support the emergence of Hot Spots, looks at what leaders can do to encourage them, and offers activities and tools you can use in your own company to increase the probability of them arising. In these days when traditional organizational boundaries are becoming barriers to progress, Gratton offers advice and guidance that you can use right now to increase the probability of Hot Spots emerging in your organization.

• Shows how to create workplaces where cooperation, creativity, and innovation thrive
• Based on a decade of research on dozens of companies in the U.S., Europe, and Asia
• Author Lynda Gratton whas twice been named one of the world's top management thinkers in The Times of London

WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guide for anyone who asks these questions, which means most of us at some time or other. It reveals a powerful plan for making your relationships more productive and rewarding-whether they are with a supervisor and coworkers or a spouse, relatives, and friends-by developing your interpersonal intelligence.

• Offers user-friendly tips, helpful self-assessment tools, motivational checklists, and practical exercises to help readers build their interpersonal intelligence skills
• Provides an effective, step-by-step plan to make every relationship-with supervisors, coworkers, teammates, spouses, partners, children, relatives, and friends-more successful and fulfilling
• Presents eight essential interpersonal intelligence skills and a powerful five-step process for developing each one

The authors of the bestseller The Secret (over 350,000 copies sold)—legendary bestselling author Ken Blanchard and top Chick-fil-A executive Mark Miller—offer profound wisdom and practical advice for how to keep growing in your leadership effectiveness throughout your life.Successful leaders don’t rest on their laurels because leadership is not a title on a business card. Leadership is a living process—and life means growth. As Ken Blanchard and Mark Miller write in the introduction, “the path to increased influence, impact, and leadership effectiveness is paved with personal growth.… Our capacity to grow determines our capacity to lead. It’s really that simple.” Great Leaders Grow shows leaders and aspiring leaders precisely which areas to focus on so they can remain effective throughout their lives. Debbie Brewster—the protagonist from Blanchard and Miller’s international bestseller The Secret—returns in this book to mentor her mentor’s son, Blake, as he begins his career. Now an accomplished leader herself, Debbie shows Blake how growing as a leader and as a human being are inextricably linked. “How well you and I serve will be determined by the decision to grow or not,” she says. “Will you be a leader who is always ready to face the next challenge? Or will you be a leader who tries to apply yesterday’s solutions to today’s problems?” As Blake confronts the challenges of business in the real world, he turns to Debbie for guidance. Step by step, Debbie and Blake explore the GROW model—four ways that leaders must challenge and stretch themselves, both on the job and off, to fulfill their highest potential. Whether you’re a CEO or an entry-level employee, this book will inspire you to reflect on your life and design your own long-term growth plan—a plan that can lead not only to continuing professional success but to personal fulfillment as well.