Janelle Barlow's Page

Janellebarlow

Emotional Value

Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable exp...

Smart Videoconferencing

Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than ...

A Complaint Is a Gift

A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and impro...

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