Janelle Barlow's Page
http://www.tmius.com/?page_id=1084
Las Vegas, NV
BK Expert
Community Member
Author
Janelle Barlow is Chief Executive of Branded Customer Service–the Americas and President of TMI US. Her previous books include the bestselling A Complaint Is a Gift and Emotional Value.
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable exp...
Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than ...
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and impro...
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