Feedback (and Other Dirty Words) 1st Edition

Why We Fear It, How to Fix It

M. Tamra Chandler (Author) | Laura Dowling Grealish (Author) | Natalie Hoyt (Narrated by)

Publication date: 06/18/2019

Feedback (and Other Dirty Words)
A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.

Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.

Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all.

When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively.

Read more...

Formats
Paperback - $18.95 - Members: $17.06
Paperback - $18.95 - Members: $17.06
PDF eBook - $18.95 - Members: $13.27
ePub - $18.95 - Members: $13.27
Audio Book - $18.95 - Members: $13.27
Quantity
1
1
2
3
4
5
6
7
8
9
10
   
Book Details
Overview
A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.

Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.

Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all.

When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively.
About the Authors
Endorsements
Excerpt

We also recommend

Project Decisions, 2nd Edition

Learn how to stop pouring vast sums of money into technology projects that don’t have a lasting impact by closing the com...

Building Better Ideas

Why do teams settle for bad ideas or kill good ones? Popular consultant B. Kim Barnes’s unique process of constructive de...

Navigating the Impossible

World-record endurance athlete and professional leadership coach Jason Caldwell draws on his amazing experiences to show ...

Creating an Environment for Successful Projects, 3rd Edition

Now in its third edition, this project management classic has been updated with an array of field-tested tools to help up...