Show Me the Money

How to Determine ROI in People, Projects, and Programs

Jack J. Phillips (Author) | Patricia Pulliam Phillips (Author)

Publication date: 04/28/2007

Show Me the Money

Offers a comprehensive, proven method for measuring and evaluating the ROI of every aspect of any organizational initiative

In today's organizations, project sponsors and those who have responsibility for project success are held more accountable than ever for the financial impact of their programs. Show Me the Money provides managers and executives with a much-needed systematic process for determining the monetary value of those projects.

World-renowned ROI experts Jack and Patti Phillips offer step-by-step guidance for anyone involved in implementing major projects--human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any other project where significant expenditures of time and money are at stake. They detail how to identify, collect, analyze, and report a host of different data in a consistent manner, creating a process that will generate a balanced set of measurements that are believable, realistic, accurate, and capable of driving organizational improvements by identifying barriers to and enablers of success.

While many books address accountability in a certain function or process, this book's method works across all types of processes, ranging from leadership development to the implementation of new technology and from educational programs to public policy initiatives. Accessible and chock-full of illustrative examples and practical advice, this is an indispensable guide to bottom-line accountability for any manager or executive concerned with the valuation of projects, programs, processes, and people.

  • Offers a comprehensive, proven method for measuring and evaluating the ROI of every aspect of any organizational initiative
  • Shows how to make the business case for new projects at every stage of their development--before, during, and after implementation
  • Includes case studies, checklists, tools, and tips to help implement this method

Read more and meet author below



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Overview

Offers a comprehensive, proven method for measuring and evaluating the ROI of every aspect of any organizational initiative

In today's organizations, project sponsors and those who have responsibility for project success are held more accountable than ever for the financial impact of their programs. Show Me the Money provides managers and executives with a much-needed systematic process for determining the monetary value of those projects.

World-renowned ROI experts Jack and Patti Phillips offer step-by-step guidance for anyone involved in implementing major projects--human capital programs, technology implementations, systems integration, new processes, Six Sigma, product design, new policies and procedures, or any other project where significant expenditures of time and money are at stake. They detail how to identify, collect, analyze, and report a host of different data in a consistent manner, creating a process that will generate a balanced set of measurements that are believable, realistic, accurate, and capable of driving organizational improvements by identifying barriers to and enablers of success.

While many books address accountability in a certain function or process, this book's method works across all types of processes, ranging from leadership development to the implementation of new technology and from educational programs to public policy initiatives. Accessible and chock-full of illustrative examples and practical advice, this is an indispensable guide to bottom-line accountability for any manager or executive concerned with the valuation of projects, programs, processes, and people.

  • Offers a comprehensive, proven method for measuring and evaluating the ROI of every aspect of any organizational initiative
  • Shows how to make the business case for new projects at every stage of their development--before, during, and after implementation
  • Includes case studies, checklists, tools, and tips to help implement this method

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Meet the Authors


Visit Author Page - Jack J. Phillips

Dr. Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations. He is the author or editor of more than seventy-five books and conducts workshops and presents at conferences throughout the world. 

Jack has received several awards for his books and work. On three occasions, Meeting News named him one of the 25 Most Powerful People in the Meetings and Events Industry, based on his work in the area of return on investment (ROI). The Society for Human Resource Management (SHRM) presented him with an award for one of his books and honored an ROI study with its highest award for creativity. ASTD/ATD gave Jack its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI. Jack’s work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine. He has been interviewed by several television networks, including CNN. Jack served as president of ISPI from 2012 to 2013. 

His expertise in measurement and evaluation is based on more than twenty-seven years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Jack’s professional experiences include serving as the training and development manager for two Fortune 500 firms. He has also worked as a senior human resource officer in two firms, as president of a regional bank, and as a management professor at a major state university. This background led Jack to develop the ROI Methodology—a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resources, technology, and public policy programs.

Click here to learn more about the ROI Institute



Visit Author Page - Patricia Pulliam Phillips

Dr. Patti P. Phillips is president and CEO of the ROI Institute, the leading source of ROI competency building, implementation support, networking, and research. A renowned expert in measurement and evaluation, she helps organizations implement the ROI Methodology in fifty countries. 

Since 1997, following a thirteen-year career in the electric utility industry, Patti has embraced the ROI Methodology by committing herself to ongoing research and practice. To this end, she has implemented ROI in private and public sector organizations. She has conducted ROI impact studies on programs such as leadership development, sales,new-hire orientation, human performance improvement, K–12 educator development, and educators’ National Board Certification mentoring. She has authored or edited more than thirty books. 

Patti teaches others to implement the ROI Methodology through the ROI Certification process, as a facilitator for ASTD’s ROI and Measuring and Evaluating Learning Workshops. She is also a professor of practice for the University of Southern Mississippi–Gulf Coast campus’s PhD in human capital development program. She serves as an adjunct faculty member for the UN System Staff College in Turin, Italy, where she teaches the ROI Methodology through the college’s Evaluation and Impact Assessment workshop and Measurement for Results-Based Management. She serves on numerous doctoral dissertation committees, assisting students as they develop their own research on measurement, evaluation, and ROI.

Click here to visit the ROI Institute

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Endorsements

"When iDNA was looking for a way to measure results for its communications events, we learned there was nothing that remotely compared to the Phillips ROI Methodology. We believe in it so strongly, we have built information systems specifically to support ROI for our clients."
--James J. McNamara, Chairman and CEO, iDNA, Inc.

"Show Me the Money answers the accountability questions for any program, project, or meeting. [It] provides a comprehensive method for showing the monetary success of meetings or events--or any program in any organization--using concrete measures in terms that any businessperson can understand."
--Deborah Sexton, President and CEO, Professional Convention Management Association

"A great resource. Show Me the Money provides a clear understanding of how to forecast and measure the value of a project before it is developed and implemented."
--Jan Dehesh, former Vice President/CIO Qualcomm, Inc., CEO, Dehesh International, Inc.

"With a step-by-step approach to calculating ROI and examples drawn from various fields and industries, this book gives you the tools to confidently support and evaluate any marketing program with your top executives."
--Paula Crerar, Vice President of Marketing, nTAG Interactive

"Provides practical guidance on a topic that many find as easy as rocket science to understand--that is, showing the value in evaluation. You need this book!"
--William J. Rothwell, PhD, SPHR, Professor, The Pennsylvania State University and President, Rothwell & Associates, Inc

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