World Class Diversity Management

A Strategic Approach

Roosevelt Thomas (Author)

Publication date: 08/02/2010

World Class Diversity Management
Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management.

R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose.

Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world.
This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world
. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.
  • Copublished with the American Society of Association Executives (ASAE)

  • Advances the field by providing a unified framework and terminology and spelling out exactly what needs to be done to build world-class diversity management capability

  • Identifies optimal implementation approaches that can be used anywhere, anytime

 

With demographic shifts and globalization transforming the nature of relationships, interactions, and decision making, excellence in diversity management is more important than ever. However, the field of diversity has no established standard for evaluating what constitutes best practices, nor has there been any agreement on what the most fundamental philosophies, principles, and concepts areuntil now. In this pioneering book R. Roosevelt Thomas, one of our most distinguished diversity theorists and practitioners, proposes a framework that will enable the development of a truly world-class diversity management capability. It was the development of such standards in manufacturing that enabled companies to strategically pursue excellence in this area.

A world-class approach to diversity management must be applicable anywhere in the world, be able to address any possible issue, facilitate comparison of different concepts and practices, and focus on the entire field of diversity rather than specific dimensions such as race or gender. These requirements are amply met by Thomass Four Quadrant model and his Strategic Diversity Management Process.

Thomas first analyzes each of four quadrantsmanaging workforce demographic representation, managing demographic relationships, managing diverse talent, and managing strategic mixturesexploring the goals, motives, approaches, accomplishments, and challenges associated with each. And he reveals the unrecognized paradigm or mind-set that lies behind each quadrants express purpose.

Once he has laid out the broad range of diversity management strategies, Thomas discusses how to realize them. He offers an overview of the Strategic Diversity Management Processby far the most effective framework for implementation. He also examines the on-the-ground dynamics of implementing each of the strategies and their associated paradigms by incorporating a case study of a CEO, a composite of the many executives Thomas has worked with.

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Book Details
Overview
Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management.

R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose.

Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world.
This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world
. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.
  • Copublished with the American Society of Association Executives (ASAE)

  • Advances the field by providing a unified framework and terminology and spelling out exactly what needs to be done to build world-class diversity management capability

  • Identifies optimal implementation approaches that can be used anywhere, anytime

 

With demographic shifts and globalization transforming the nature of relationships, interactions, and decision making, excellence in diversity management is more important than ever. However, the field of diversity has no established standard for evaluating what constitutes best practices, nor has there been any agreement on what the most fundamental philosophies, principles, and concepts areuntil now. In this pioneering book R. Roosevelt Thomas, one of our most distinguished diversity theorists and practitioners, proposes a framework that will enable the development of a truly world-class diversity management capability. It was the development of such standards in manufacturing that enabled companies to strategically pursue excellence in this area.

A world-class approach to diversity management must be applicable anywhere in the world, be able to address any possible issue, facilitate comparison of different concepts and practices, and focus on the entire field of diversity rather than specific dimensions such as race or gender. These requirements are amply met by Thomass Four Quadrant model and his Strategic Diversity Management Process.

Thomas first analyzes each of four quadrantsmanaging workforce demographic representation, managing demographic relationships, managing diverse talent, and managing strategic mixturesexploring the goals, motives, approaches, accomplishments, and challenges associated with each. And he reveals the unrecognized paradigm or mind-set that lies behind each quadrants express purpose.

Once he has laid out the broad range of diversity management strategies, Thomas discusses how to realize them. He offers an overview of the Strategic Diversity Management Processby far the most effective framework for implementation. He also examines the on-the-ground dynamics of implementing each of the strategies and their associated paradigms by incorporating a case study of a CEO, a composite of the many executives Thomas has worked with.

About the Author
Excerpt

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