Written for anyone with any level of training responsibility—novice trainers, "accidental trainers," and those with years of experience—The Professional Trainer is a comprehensive, all-in-one guide that covers the entire training process and includes a wealth of practical tools, techniques, and models. Experienced trainer Robert Vaughn provides a step-by-step guide that includes both conceptual background and a host of hands-on tools and exercises. He details how to:

Identify and clarify the training needs of the employees and the organization
Plan and design training—on-the-job, off-the-job, and online
Choose the best training approach, and select media and facilities to support it
Deliver the training—and find out if it worked

If you are new to training, this book will serve as a complete overview of the process. For experienced trainers, its many practical tools make it an invaluable troubleshooting reference.

• A comprehensive guide covering the entire training process -- a wealth of tools, techniques, and models in an all-in-one guide to training

• Written for beginning trainers and the hundreds of thousands of 'accidental trainers' in the worlkplace

• The author has taught train-the-trainer programs for more than two decades

Imagine ending poverty at home and around the globe in our own lifetimes. With creativity and imagination this book invites us to look at our very ordinary days, from waking up in the morning to going to bed in the evening, and to begin to think about combating poverty in new, inventive ways.Our Day to End Poverty invites us to look at the twenty-four hours in our very ordinary days and to begin to think about poverty in new and creative ways. The authors offer scores of simple actions anyone can take to help eradicate poverty. Each chapter takes a task we undertake during a typical day and relates it to what we can do to ease the world's suffering. We begin by eating breakfast, so the first chapter focuses on alleviating world hunger. We take the kids to school--what can we do to help make education affordable to all? In the afternoon we check our email--how can we ensure the access to technology that is such an important route out of poverty? The chapters are short and pithy, full of specific facts, resources for learning more, and menus of simple, often fun, and always practical action steps. Anne Frank wrote, "How wonderful it is that nobody need wait a single moment before starting to improve the world." Let's get started. It is our day to end poverty.

• Offers practical, easy steps anyone can take to help end extreme poverty
• Cleverly organized around the tasks we undertake in a typical day
• Helps you connect your daily experiences to those of people around the world

The number of employment discrimination cases has grown by more than 2,000 percent in the past 20 years, and the number is expected to increase by 10 percent a year. Win or lose, these cases are a drain on time and resources. Rather than battling it out in court, wouldn't it be better to nip them in the bud?

Based on his many years as an employment law attorney, Jathan Janove sees one overriding cause behind most employee lawsuits--a normal human desire on the part of managers to avoid dealing with difficult situations. Janove points out eight common pitfalls that result from avoidance--the Eight Deadly Sins of Mismanagement--and eight techniques for addressing each one: the Eight Virtues. Entertaining real-life stories illustrate each Sin and corresponding Virtue, and the book features a number of exercises and tools for increasing awareness of managerial Sins and cultivating managerial Virtues, including the Sin Self-Assessment tool and the Sin-to-Virtue Transfer Plan.

Employers and employees will always have their differences, but Managing to Stay Out of Court shows that, with good, people-centered management, these differences can nearly always be resolved through communication rather than litigation.

• Shows how to institute strong, people-centered management practices that help companies avoid costly lawsuits
• Combines lively text and real-life examples with practical analysis and concrete steps
• As a practicing attorney who has focused on workplace disputes for more than twenty years, Janove has the perfect credentials to write this book

As President of the Giraffe Heroes Project, which since 1982 has been recognizing people who "stick their necks out for the common good," John Graham has seen what hundreds of average citizens around the world have done to bring about constructive change. He's drawn on their experiences, his own as a veteran environmental activist, and that of a hand-picked group of seasoned activists to produce an accessible, eminently practical, inspiring guide on how to work effectively for change in any environment. Stick Your Neck Out covers every aspect of working for change, from choosing an issue to mapping out a strategy, getting a team together, building alliances, working with the media, and more. Each chapter contains a series of practical tips as well as inspiring examples of real people--artists, truck drivers, doctors, waitresses, and others--who have made a difference on issues like poverty, racism, gang violence, environmental pollution, and many more. Everything in this book has been honed and practiced; nothing is untested theory. This is a comprehensive guide to the skills, qualities, and strategies you need to make a difference on any issue. But it's also about becoming fully alive--about the meaning and passion you can add to your own life by getting involved. Active citizenship and personal growth are linked. The information in this book can change your world--and it can change your life.

Innovative, original ideas are a company's most powerful competitive advantage. Nathan Mhyrvold, former chief technology officer at Microsoft, has said that a great employee is worth 1,000 times more than an average one simply because of his or her ideas. In Ideaship, the sequel to his bestselling book, How to Get Ideas, Jack Foster shifts from how individuals spark their new ideas to how to unleash the creative genius of an entire organization. To create an idea-prone workforce, Foster proposes a totally new concept of leadership: "ideaship." Leaders shouldn't be spending their time obsessing over profits or sales or quality or service. Instead, they should devote most of their energies to making the office a place where creative ideas flow, where the workforce truly believes in its ability to brilliantly solve any problem put before it. Above all, where it's fun to work. With energy and humor, Foster draws on over thirty-five years as creative director of major advertising agencies-organizations whose only purpose is to constantly generate ideas-to offer dozens of fun, fast, often surprising nuggets of practical advice on how to create an environment where innovation and fresh thinking thrive. He reveals why you should only hire people you like, insist employees take vacations whether they want to or not, why efficiency is sometimes inefficient, and how sometimes you can accomplish more by playing the fool instead of the capital L "Leader." Ideaship spells out proven ways to encourage creativity, simply and clearly and cogently, without a lot of charts and graphs and formulas and acronyms and statistics and fillers. It flips traditional leadership on its head and shows how simple acts of compassion, trust, and generosity of spirit, as well as some seemingly zany actions, can unleash unexpected, vital bursts of creativity.Innovative, original ideas are a company's most powerful competitive advantage. Nathan Mhyrvold, former chief technology officer at Microsoft, has said that a great employee is worth 1,000 times more than an average one simply because of his or her ideas. In Ideaship, the sequel to his bestselling book, How to Get Ideas, Jack Foster shifts from how individuals spark their new ideas to how to unleash the creative genius of an entire organization. To create an idea-prone workforce, Foster proposes a totally new concept of leadership: "ideaship." Leaders shouldn't be spending their time obsessing over profits or sales or quality or service. Instead, they should devote most of their energies to making the office a place where creative ideas flow, where the workforce truly believes in its ability to brilliantly solve any problem put before it. Above all, where it's fun to work. With energy and humor, Foster draws on over thirty-five years as creative director of major advertising agencies-organizations whose only purpose is to constantly generate ideas-to offer dozens of fun, fast, often surprising nuggets of practical advice on how to create an environment where innovation and fresh thinking thrive. He reveals why you should only hire people you like, insist employees take vacations whether they want to or not, why efficiency is sometimes inefficient, and how sometimes you can accomplish more by playing the fool instead of the capital L "Leader." Ideaship spells out proven ways to encourage creativity, simply and clearly and cogently, without a lot of charts and graphs and formulas and acronyms and statistics and fillers. It flips traditional leadership on its head and shows how simple acts of compassion, trust, and generosity of spirit, as well as some seemingly zany actions, can unleash unexpected, vital bursts of creativity.

• Sequel to the bestselling How to Get Ideas (more than 40,000 copies sold)
• Introduces a revolutionary concept of leadership: a leader's most important tasks are to make employees believe that they are creative and make it fun to come to work
• Short, simple, and fun to read with dozens of proven, easy-to-implement techniques that will make employees more creative

Offers a new approach for moving apathetic employees from passive compliance to active engagement

Matt James is in trouble. Recently promoted to head his division, he has delivered two years of divisional losses in clients, market share, and profits. He knows his workers are talented and creative, but they don't respond to his efforts to lead them, and he's on the brink of being fired. In desperation, he reaches out to an old mentor, David Butler, who now works with wild mustang horses and hard-to-place foster children on a ranch in Colorado. David agrees to work with his former student but only on the condition that Matt comes to him--to the ranch. Matt has no idea what the ranch could possibly have to do with his problems, but David assures him that if he spends some time there, he'll learn exactly what he needs to know. Through David's unorthodox tutelage, Matt discovers that leaders who succeed in engaging their workers do so because they see their day-to-day work as an opportunity to build an organizational culture of engagement. The engagement model is illuminated as Matt comes to understand its components piece by piece--and ultimately discovers how to engage those on his team and in his life. In this inspiring leadership fable, John Stahl-Wert and Ken Jennings draw on their years of experience as consultants and chief executives, as well as on findings from Gallup's groundbreaking Q12 survey of 4 million workers from 360,000 workgroups, to lay out an innovative leadership model that will turn employees from dutiful drones to committed contributors. But Ten Thousand Horses is also a story of personal transformation. Beyond specific practices and techniques, Matt must learn a whole new way of relating to his employees--because, as he discovers, leading an engaged workforce is as much about who you are as what you do.

• Offers a new approach for moving apathetic employees from passive compliance to active engagement
• Told in an entertaining, page-turning fable format
• Draws on findings from an authoritative Gallup study of 4 million workers from 360,000 workgroups