Meet the man whose work influenced some of the world's most prominent business leaders and spawned a worldwide movement that is still gaining strength today. Robert Greenleaf's landmark 1970 essay, The Servant as Leader, introduced the now common term “servant leadership” to the world. His work has been cited by leading writers and business people including Ken Blanchard, Stephen Covey, Peter Senge, Margaret Wheatley, and Peter Block and led to the development of Centers for Servant Leadership around the world.

This long-awaited biography of Robert Greenleaf, authorized by his surviving children, finally tells his story. Drawn from Greenleaf's personal papers, correspondence, and interviews with family and friends, it provides a fascinating look at the sources of Greenleaf's thought, his friendships with some of the most influential men and women of the twentieth century—including Eleanor Roosevelt, Peter Drucker, the Menninger brothers, Reinhold Niebuhr, Aldous Huxley, Alcoholics Anonymous co-founder Bill Wilson, and many others—and how he influenced business history well before his first book was published at the age of seventy-three.

At a time when leadership and management fads substitute as wisdom, Robert Greenleaf's life stories provide clues for how each person can make a difference in the workplace, no matter what position he or she holds.

• The first biography of Robert Greenleaf, originator of the immensely influential concept of "servant leadership" which plays a crucial role in the writings of today's most important business thinkers and has had an major impact on organizations of all types
• Explores the origin, development, basic concepts, and practical applications of the idea of servant leadership
• Greenleaf maintained friendships with some of the most important men and women of the twentieth century, including Eleanor Roosevelt, Peter Drucker, the Menninger brothers, Reinhold Niebuhr, Aldous Huxley, Alcoholics Anonymous founder Bill Wilson, and many others
• Includes a foreword by Peter M. Senge

Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Bren Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Bren Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.

Servant leadership is the secret behind the success of some of the world's leading organizations. Succinctly put, serving leaders lead by serving their people, not by exalting themselves.
Through the stories and reflections of leading businesspeople, bestselling authors, and spiritual leaders, this collection offers tools for implementing this proven but radical leadership model. The book is organized into three sections:
-What is Servant Leadership? describes different aspects of servant leadership
-Models of Servant Leadership focuses on people who have been identified as classic servant leaders
-Putting Servant Leadership to Work features firsthand accounts of how servant leadership has been implemented in various organizations and the difference it has made in both results and human satisfaction.

Based on the seminal work of Robert K. Greenleaf, a former AT&T executive who coined the term almost thirty years ago, servant-leadership emphasizes an emerging approach to leadership—one which puts serving others, including employees, customers, and community, first.

The Power of Servant Leadership is a collection of eight of Greenleaf's most compelling essays on servant-leadership. These essays, published together in one volume for the first time, contain many of Greenleaf's best insights into the nature and practice of servant-leadership and show his continual refinement of the servant-as-leader concept. In addition, several of the essays focus on the related issues of spirit, commitment to vision, and wholeness.

Leadership legend and bestselling author Ken Blanchard and trust expert and thought leader Randy Conley present this carefully curated collection of fifty-two essential leadership principles that are easy to implement and practice.

Effective leadership is an influence process where leaders implement everyday, commonsense approaches that help people and organizations thrive. Yet somehow, many of these fundamental principles are still missing from most workplaces. In Simple Truths of Leadership, legendary servant leadership expert Ken Blanchard, whose books have sold millions of copies worldwide, and his colleague Randy Conley, known and recognized for his many years of thought leadership and expertise in the field of trust, share fifty-two Simple Truths about leadership that will help leaders everywhere make commonsense leadership common practice.

Readers will discover profound, memorable, and in some cases counterintuitive leadership wisdom such as

• Who should make the first move to extend trust
• What role a successful apology plays in building trust
• When to use different strokes (leadership styles) for different folks—and for the same folks
• Where the most important part of leadership happens
• How to create autonomy through boundaries
• Why the key to developing people is catching them doing something right

A fun, easy read that will make a positive difference in leadership and organizational success, Simple Truths of Leadership will show readers how to incorporate simple but essential practices into their leadership style, build trust through servant leadership, and enhance their own lives and the lives of everyone around them.

NEW EDITION, REVISED AND UPDATED

Beyond Success

Positive Leadership shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what Kim Cameron calls “positively deviant performance”—performance far above the norm. Citing a wide range of research in organizational behavior, medical science, and psychology as well as real-world examples, Cameron shows that to achieve exceptional success, leaders must emphasize strengths rather than simply focus on weaknesses; foster virtuous actions such as compassion, gratitude, and forgiveness; encourage contribution goals in addition to achievement goals; and enable meaningfulness in work. In this concise, inspiring, and practical guide, Cameron describes four positive leadership strategies, lays out a proven process for implementing them, and includes a self-assessment instrument. This second edition has been updated throughout with new research findings and new ideas for implementing positive leadership.

• By the coauthor of Developing Management Skills (over 250,000 copies sold)

• Draws on cutting-edge researchnot anecdotal personal storiesto show how to achieve success that far exceeds expectations

• Updated throughout with new research findings and new ideas for implementing positive leadership

Leadership should be about much more than hitting targets and avoiding mistakes. Kim Cameron shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what he calls "positively deviant performance"performance far above the norm. Positive leadership enables thriving and flourishing rather than simply addressing obstacles and impediments. It helps bring out the best in human nature.

Cameron is one of the founders of the new field of Positive Organizational Scholarship, which studies unusually high-performing organizations. In Positive Leadership he draws on discoveries in this field and in the allied field of positive psychologywhich focuses on high-functioning individualsas well as positive organizational change methodologies. He identifies four interrelated
leadership strategies:

• Positive Climate: fostering emotions such as optimism, compassion, and gratitude
• Positive Relationships: building positive energy networks and developing strength-based activities
• Positive Communications: fostering best-self feedback and supportive communication patterns
• Positive Meaning: helping people find profound purpose and a sense of calling

Cameron cites the empirical research that these strategies are rooted in and that supports their bottom-line effectiveness, lays out a proven process for implementing them, and includes a self-assessment instrument and a guide to assist leaders in the implementation process. Positive Leadership is a concise, thoroughly researched, and practical guide that any leader can use to generate truly amazing results.

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come.

The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace organization practices; the creation of operating strategies around areas such as facility design, capacity planning, queue management, and more; the use—and misuse—of technology in delivering top-level service; and practices that can transform loyal customers into “owners.”

Looking ahead, the authors describe the world of great service leaders in which “both/and” thinking replaces trade-offs. It's a world in which new ideas will be tested against the sine qua non of the “service trifecta”—wins for employees, customers, and investors. And it's a world in which the best leaders admit that they don't have the answers and create organizations that learn, innovate, “sense and respond,” operate with fluid boundaries, and seek and achieve repeated strategic success.

Using examples of dozens of companies in a wide variety of industries, such as Apollo Hospitals, Châteauform, Starbucks, Amazon, Disney, Progressive Insurance, the Dallas Mavericks, Whole Foods, IKEA, and many others, the authors present a narrative of remarkable successes, unnecessary failures, and future promise.