NEW EDITION, REVISED AND UPDATED Beyond Success Positive Leadership shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what Kim Cameron calls “positively deviant performance”—performance far above the norm. Citing a wide range of research in organizational behavior, medical science, and psychology as well as real-world examples, Cameron shows that to achieve exceptional success, leaders must emphasize strengths rather than simply focus on weaknesses; foster virtuous actions such as compassion, gratitude, and forgiveness; encourage contribution goals in addition to achievement goals; and enable meaningfulness in work. In this concise, inspiring, and practical guide, Cameron describes four positive leadership strategies, lays out a proven process for implementing them, and includes a self-assessment instrument. This second edition has been updated throughout with new research findings and new ideas for implementing positive leadership.

• By the coauthor of Developing Management Skills (over 250,000 copies sold)

• Draws on cutting-edge researchnot anecdotal personal storiesto show how to achieve success that far exceeds expectations

• Updated throughout with new research findings and new ideas for implementing positive leadership

Leadership should be about much more than hitting targets and avoiding mistakes. Kim Cameron shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what he calls "positively deviant performance"performance far above the norm. Positive leadership enables thriving and flourishing rather than simply addressing obstacles and impediments. It helps bring out the best in human nature.

Cameron is one of the founders of the new field of Positive Organizational Scholarship, which studies unusually high-performing organizations. In Positive Leadership he draws on discoveries in this field and in the allied field of positive psychologywhich focuses on high-functioning individualsas well as positive organizational change methodologies. He identifies four interrelated
leadership strategies:

• Positive Climate: fostering emotions such as optimism, compassion, and gratitude
• Positive Relationships: building positive energy networks and developing strength-based activities
• Positive Communications: fostering best-self feedback and supportive communication patterns
• Positive Meaning: helping people find profound purpose and a sense of calling

Cameron cites the empirical research that these strategies are rooted in and that supports their bottom-line effectiveness, lays out a proven process for implementing them, and includes a self-assessment instrument and a guide to assist leaders in the implementation process. Positive Leadership is a concise, thoroughly researched, and practical guide that any leader can use to generate truly amazing results.

The bestselling book by Rhonda Byrne, The Secret, talks about the powerful effects of visualizing success and activating the Law of Attraction. But many people are finding out that just thinking about what they want, while it’s a good start, isn’t enough. In Flight Plan, Brian Tracy reveals the real keys to accomplishing any long-term, meaningful success. Using the metaphor of an airplane trip, Flight Plan helps you chart a course to greater achievement, happiness, and personal fulfillment. Brian has personally gone from rags to riches using these principles. He has taught them to 4 million people in 46 countries and become one of the top success teachers and gurus on personal performance in the world. People who learn and apply the formula in Flight Plan experience immediate changes and long-lasting improvements in every area of life. The best news is that success is not a matter of luck, chance or mysterious forces, any more than an airline flight is. A favorable tailwind will make for a faster flight, a strong headwind will mean delays, but a pilot reaches his or her destination by skillfully maneuvering the plane in accordance with the physical laws that govern flight. Success is no different. By learning to skillfully apply the laws and principles outlined in Flight Plan, you will be able to fulfill your complete potential and become everything you are capable of becoming.

The bestselling book by Rhonda Byrne, The Secret, talks about the powerful effects of visualizing success and activating the Law of Attraction.  But many people are finding out that just thinking about what they want, while it’s a good start, isn’t enough. In Flight Plan, Brian Tracy reveals the real keys to accomplishing any long-term, meaningful success. 

Using the metaphor of an airplane trip, Flight Plan helps you chart a course to greater achievement, happiness, and personal fulfillment.

Brian has personally gone from rags to riches using these principles. He has taught them to 4 million people in 46 countries and become one of the top success teachers and gurus on personal performance in the world. People who learn and apply the formula in Flight Plan experience immediate changes and long-lasting improvements in every area of life.

The best news is that success is not a matter of luck, chance or mysterious forces, any more than an airline flight is. A favorable tailwind will make for a faster flight, a strong headwind will mean delays, but a pilot reaches his or her destination by skillfully maneuvering the plane in accordance with the physical laws that govern flight. Success is no different. By learning to skillfully apply the laws and principles outlined in Flight Plan, you will be able to fulfill your complete potential and become everything you are capable of becoming.

 

Based on his 25 years of experience, Polak explodes what he calls the "Three Great Poverty Eradication Myths": that we can donate people out of poverty, that national economic growth will end poverty, and that Big Business, operating as it does now, will end poverty. Polak shows that programs based on these ideas have utterly failed--in fact, in sub-Saharan Africa poverty rates have actually gone up. These failed top-down efforts contrast sharply with the grassroots approach Polak and IDE have championed: helping the dollar-a-day poor earn more money through their own efforts. Amazingly enough, unexploited market opportunities do exist for the desperately poor. Polak describes how he and others have identified these opportunities and have developed innovative, low-cost tools that have helped in lifting 17 million people out of poverty.

OUT OF POVERTY: What Works When Traditional Approaches Fail

• Offers a new, innovative and proven-in-the-field approach to alleviating world poverty

•  Exposes the flaws in traditional approaches

• Includes moving personal stories of the people Paul Polak and his organization IDE have helped

Bill Torbert and associates illustrate how individuals and organizations can progress through more and more sophisticated "action-logics" -- strategies for analyzing the world and reacting to it -- until they will eventually be able to practice action inquiry continually. Offering action inquiry exercises at the end of the chapters, the book moves from junior managers beginning to practice action inquiry through CEO's transforming whole companies, to world leaders transforming whole countries, as exemplified by Czech president Vaclav Havel. Through short stories of leadership and organizational transformations, this groundbreaking book illustrates how action inquiry increases personal integrity, relational mutuality, company profitability, and long-term organizational and environmental sustainability.

• Offers a powerful method that leaders in organizations of all types can use to increase the timeliness and effectiveness of their actions
• Provides numerous real-world examples of action inquiry in action
• Includes exercises individuals and organizations can use to begin practicing action inquiry

Bill Torbert and associates illustrate how individuals and organizations can progress through more and more sophisticated "action-logics" -- strategies for analyzing the world and reacting to it -- until they will eventually be able to practice action inquiry continually. Offering action inquiry exercises at the end of the chapters, the book moves from junior managers beginning to practice action inquiry through CEO's transforming whole companies, to world leaders transforming whole countries, as exemplified by Czech president Vaclav Havel. Through short stories of leadership and organizational transformations, this groundbreaking book illustrates how action inquiry increases personal integrity, relational mutuality, company profitability, and long-term organizational and environmental sustainability.

The author of the bestselling A Complaint is a Gift, (Over 100,000 copies sold) details how to create a definitive, recognizable style of service that reinforces a companies brand values every time a customer interact with an organizational representative.Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service -- until now. Branded Customer Service is a practical guide to moving service delivery to a new level so that brand reinforcement occurs every time customers interact with organizational representatives. Janelle Barlow and Paul Stewart show how to infuse an entire organization with brand values and create a recognizable style of service that reflects brand promises and brand images.

• By the author of the bestselling A Complaint Is a Gift (more than 100,000 copies sold)
• The first book to combine the dynamics of customer service with the psychology of branding-two of the most powerful concepts in business
• A comprehensive, practical guide that offers strategies, exercises and real-world examples of branded customer service in action

NEW EDITION, REVISED AND UPDATED Nearly two years after the economic meltdown, joblessness and foreclosures are still endemic, Wall Street executives are once again getting massive bonuses, and our leaders in Washington lack the will to make desperately needed fundamental changes to the economy. Change will have to come from below. Agenda for a New Economy is the handbook for that revolution. In this revised and updated edition David Korten has fleshed out his vision of the alternative to the corporate Wall Street economy: a Main Street economy based on locally owned, community-oriented “living enterprises” whose success is measured as much by their positive impact on people and the environment as by their positive balance sheet. We will lose nothing in the process because, as Korten ably demonstrates, the supposed services Wall Street offers are simply a con game. And Korten now offers more in-depth advice on how to mount a grassroots campaign to bring about an economy based on shared prosperity, ecological stewardship, and citizen democracy.