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When life disrupts work, leaders need to know what to do next. This practical guide shows leaders at organizations of every size, from small businesses to large corporations, how to support employees through hard moments while strengthening trust across the workplace.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
- understand what support an employee actually needs,
- connect people with the right workplace resources,
- adjust work with clarity and flexibility,
- stay present after the first crisis moment, and
- support employees while maintaining accountability.
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
Ordinary Ukrainians reveal how courage, community, and civilian resistance are helping their nation survive Russia’s invasion in unforgettable stories of resilience and hope.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
This is the story of what ordinary people can do when history leaves them no safe place to stand.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
- how ordinary citizens organize when institutions cannot move fast enough;
- how humanitarian aid, trust, and local knowledge become tools of resistance;
- how trauma, grief, burnout, and purpose shape life inside a long war;
- how courage spreads through families, communities, churches, charities, and volunteer networks; and
- why Ukraine’s struggle speaks to anyone trying to understand resilience, civil society, and hope under pressure.
This is the story of what ordinary people can do when history leaves them no safe place to stand.
A practical guide for knowledge workers ready to move beyond AI dabbling and build a custom AI work partner that improves how they think, write, decide, and lead.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don't know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don't know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
- Build a custom AI work partner that understands their role, goals, standards, and voice
- Bring AI into the beginning of meaningful work
- Keep context inside the system so intelligence compounds instead of resetting
- Improve the work partner through feedback, correction, and calibration
- Use the OuCH prompt to ask for better help, make stronger decisions, and produce better work
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.