Create workplaces where neurodivergent talent—your organizational canaries—can thrive, benefiting everyone, with this award-winning guide.

Despite valuable skills and strong work ethics, neurodivergent individuals (such as members of ADHD, autism, Tourette’s syndrome, and learning differences communities as well as others who bring different ways of thinking and experiencing life) face significant employment barriers. It means that their unique talents and perspectives are often excluded, and their canary warnings about problems like bullying, ineffective work organization, or ethical slippery slopes that harm all are ignored.

This practical guide helps CEOs, managers, HR leaders, and changemakers build truly inclusive workplaces by addressing systemic problems and improving work for everyone. Drawing on over twenty-five years of global experience and research on uniquely inclusive organizations, the book offers the following tools:

• An intersectional approach to neuroinclusion
• Holistic understanding of human differences (social, cognitive, emotional, physical)
• Comprehensive talent practices from job descriptions to leadership development
• Global perspectives celebrating diverse neurodivergent voices
• Actionable strategies for change at any organizational level

With a blend of lived experience, academic rigor, and accessible writing, this groundbreaking work clearly distinguishes between academic, applied, and personal content, allowing readers to navigate the material according to their needs and interests.

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes.



“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers-inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

In a world of unprecedented disruption, mastering the art of change isn't just an advantage-it's essential for survival.

Drawing from decades of work with global organizations, military commanders, and NASA leaders, Jeff and Staney DeGraff reveal how true transformation emerges not from avoiding contradictions, but from embracing them.

This groundbreaking book, the third installation in their comprehensive innovation series, introduces a revolutionary framework for understanding and leveraging paradox. Through rich storytelling and battle-tested strategies, the DeGraffs unpack seven fundamental contradictions that define transformative growth:

How do we achieve more by doing less? Why does certainty often lead to failure, while embracing uncertainty paves the path to breakthrough? When does resistance become the catalyst for change? The Art of Change demonstrates how these seeming contradictions hold the key to profound transformation-both personally and professionally.

This isn't just another business book-it's a practical philosophy for navigating complexity in dynamic environments. Whether you're leading a Fortune 500 company, steering a non-profit through turbulent times, or seeking personal growth, you'll discover:

• A proven framework for turning obstacles into opportunities
• Practical tools for making better decisions in ambiguous situations
• Strategies for building resilience through embracing paradox
• Methods for driving innovation by challenging conventional wisdom
• Techniques for leading transformational change in any environment

The Art of Change completes a pioneering trilogy that establishes a comprehensive school of thought around innovation and transformation. Building on the foundations laid in their previous works, the DeGraffs provide their most sophisticated and nuanced exploration yet of how to drive meaningful change in complex systems.

Don't just manage change-master it. Learn how to transform paradoxes into breakthroughs and turn uncertainty into your greatest advantage. The Art of Change is your essential guide to navigating the contradictions that define our era and achieving lasting transformation in an increasingly fluid world.

Second edition of this bestselling book on creating robust, thriving, positive communities using seven ancient principles any organization can follow.

Now with 25% new content, including a chapter on building virtual communities.

Healthy communities strive for their members to support one another, share their passions, and achieve personal growth. This book will help you learn to be connected and defeat loneliness by understanding where and how we belong. No matter the kind of organization, company, or social group, this book is a guide for leaders seeking to build a community or strengthen the ones they already have.

Drawing on both 3,000 years of history and his personal experience, Charles Vogl lays out seven time-tested principles for developing connected communities that last. These include:
•Boundary: The boundary between members and outsiders
•Initiation: The activities that mark a new member
•Rituals: The things we do that have meaning
•Temple: A place set aside to find our community
•Stories: What we share that allows others and ourselves to know our values
•Symbols: The things that represent ideas that are important to us
•Inner Rings: A path to growth as we participate

With hands-on tools for applying these principles to any group-formal or informal, mission driven or social, physical or virtual-this book will guide you in your journey to become a community builder that brings people together

Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.

The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.

Readers will learn to do the following:

• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences

Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!

The future is uncertain, and yet we must act. This groundbreaking framework helps leaders transform chaos into clarity, build organizational resilience, and create positive change in turbulent times.

The world we once described as volatile and uncertain has shifted into something far more chaotic: BANI, or brittle, anxious, nonlinear, and incomprehensible. In Navigating the Age of Chaos, Jamais Cascio, the originator of the visionary BANI framework, unpacks the tools and perspectives needed to navigate our increasingly turbulent era.

Joined by coauthors Bob Johansen and Angela F. Williams, Cascio provides real-world examples, practical strategies, and rich insights to help leaders, organizations, and individuals not just survive but thrive in the chaos. This book will help readers recognize, adapt to, and excel in a world changing with unprecedented speed and intensity.

Breaking down the BANI framework, readers will discover how to tackle each aspect of a BANI world:

• Brittle-Recognize fragility in systems and strategies to build resilience.
• Anxious-Address widespread anxiety with empathy and attentiveness.
• Nonlinear-Navigate unpredictable scenarios with adaptive, improvisational thinking.
• Incomprehensible-Find clarity in overwhelming complexity through webs of connection.
• Positive BANI-Reframe chaos into actionable opportunities for growth.

As a definitive guide to understanding and harnessing the power of the BANI framework, this book equips readers with the knowledge to reshape challenges into pathways for innovation and success.

The global bestseller with over 300,000 copies sold returns in its 3rd edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums.

With 30% new material, including how to apply humble inquiry while working remotely, this updated edition is the definitive book on bringing humility back into your life.

In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership, this bestselling guide offers a refreshing and essential perspective on the power of asking instead of telling. This updated 3rd edition offers practical advice for how to build relationships based on curiosity and foster collaboration and trust between team members.

Lessons in this book will help you:

•Build healthy relationships with people from different occupational, professional, and national cultures
•Create psychologically safe work climates that allow people to feel safe to share what they know
•Foster teamwork and bust hyper-competitiveness through open communication, trust, and coordination

In this new edition, updates have been made to 30% of the book that delves into the fresh challenges inherent in today's workplace, including new stories and case examples as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Break free from perfectionism and finish your creative projects. This unconventional guide shows you how to overcome creative blocks and finally complete your work through strategic imperfection.

The world is full of creative people. So why do some get their ideas out in the world while others don't? Why are some incredibly prolific while others struggle with deadlines or can't complete projects? In this book, Jason F. McLennan-a master in “getting stuff done”-shares secrets to boosting productivity, innovation, and personal success. By adopting his “¾ baked” philosophy and the key lessons that surround it, readers will be able to dramatically increase their output while also keeping their creative juices flowing.

McLennan's recipe for creative success includes the following ideas:

• Look forward to failure
• Discover the power of feedback
• Learn to become a “trim tab”
• Harness the power of momentum to drive creativity

We've all heard the phrase “the perfect is the enemy of the good.” Perfection is often what holds so many people back. Trying to reach it means that nothing much can get completed, and inspiration itself is often blocked as people either procrastinate or endlessly self-edit. By chasing perfection, it remains elusively further away.

The world is full of half-baked ideas-but almost no perfect ones. With The Magic of Imperfection, readers will learn how to seriously amp up what they do, how fast they do it, and simultaneously how well it gets done.

Transform your leadership. Unlock your team's potential.

In today's rapidly evolving workplace, traditional management is no longer enough. Drawing from three decades of global executive coaching expertise, Damian Goldvarg offers a proven approach to leadership that creates trust, engagement, and measurable results.

This valuable guide breaks down essential coaching competencies, inspired by the International Coaching Federation, into actionable frameworks you can implement immediately. Discover how to accomplish the following:

• Create psychological safety that empowers innovation
• Master the art of active listening and powerful questioning
• Transform conflict into productive collaboration
• Lead virtual teams with confidence and clarity
• Develop strategic thinking that prepares your organization for the future

Through real-world examples from global organizations, Goldvarg provides a roadmap for evolving from manager to coach-leader. Whether you're a seasoned executive or emerging leader, these proven techniques will help you build the collaborative, high-performing teams needed to thrive in our complex business landscape.

Don't just manage. Coach. Lead. Transform.

The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.

In this expanded third edition of the bestselling The Introverted Leader, Jennifer Kahnweiler equips introverted leaders with essential tools for success in an extrovert-centric business world. With over 120,000 copies sold across multiple languages, this timely update addresses the evolving needs of introverted leaders, including in navigating remote and hybrid work environments such as:


• Navigating the challenges of Zoom calls
• Getting noticed when working remotely
• Applying innovative meeting techniques for engaging introverts

Kahnweiler's proven four-step strategy based on lessons from thousands of introverted leaders-Prepare, Presence, Push, and Practice-provides a concrete framework for introverts to leverage their natural strengths and overcome challenges in key areas such as public speaking, project management, and networking. The book includes:


• Practical applications of the 4 Ps approach in six crucial workplace scenarios
• A new chapter on leading effectively in remote and hybrid spaces
• The “Quiet Wrap-Up Journal” An action-oriented study guide for ongoing development
• Customized hiring and coaching strategies for introverts

Drawing from extensive research and over 100 interviews, Kahnweiler demonstrates how introversion can be a leadership asset, particularly in listening and written communication. This essential guide empowers introverted leaders to embrace their authentic selves while advancing their careers and making meaningful contributions to their organizations.

An instant New York Times bestseller!

Do you want the key to driving equity and skyrocketing profits? It's simple: hand over control to your workers.

Discover 9 strategies to create better, healthier workplaces, grounded in evidence-based research.

This revolutionary guide aims to revolutionize the workplace for justice, equity, and profitability by handing the reins over to the real drivers of success: the workers.

Based on research from over 1,200 companies, including WalMart, Google, and JPMorgan Chase, this book follows real-world cases from companies where employees evolved from silent contributors to masterminds steering corporate strategies. These cases are the vanguard of a vibrant era in which workers will be the architects of their destinies, shaping not just their own careers but the entire trajectories of their organizations. Her work has quantified the financial impact investing in people can have on an organization-the first reliable calculation in the literature of talent retention.

From this research, 9 key strategies emerged:
• Centering employee voices
• Mutualistic working relationships
• Intersectional inclusion strategies
• Reimaging employee benefits
• Frontline leader drive DEIJ strategies
• Hire STARS
• Develop deep talent benches
• Human capital reporting as a competitive strategy
• Distributed leadership

This book goes deeper to show how these strategies are working in the real-world today. When workers have stakes, everyone scores: businesses surge, and teams ride a high they've never felt before. This is a win-win proposition: both management and labor win when you put people first.

The workforce crisis is here-and retaining your best employees is no longer optional.

In Targeting Turnover, Dick Finnegan draws on decades of experience and groundbreaking data to reveal a stark truth: the US is running out of workers. As baby boomers retire and birthrates fall, the only sustainable path forward is to keep the good employees you already have.

This book offers a proven, research-backed strategy for doing just that-by building trust between employees and their immediate supervisors.

Forget one-size-fits-all solutions like pay and perks. The top predictor of retention and engagement is whether employees trust their boss. Yet most first-line leaders have never been trained-or held accountable-for building that trust.

Finnegan delivers a call to action: make employee retention an executive-driven priority and equip your leaders to lead differently.

You will learn how to do the following:

• Use stay interviews and practical tools to reduce turnover
• Hold managers accountable for engagement and retention
• Understand the real costs of attrition-and how to reverse them
• Apply forecasting and metrics to drive leadership behavior

At a time when there are fewer workers and more complex employee needs, Targeting Turnover gives leaders the tools to stabilize teams, improve performance, and face the workforce future with confidence.

Learn how to transition leadership, implement shared ownership, and preserve your organization's core values-setting the stage for your business to thrive for generations to come.

This visionary but practical handbook offers mission-driven business owners a roadmap for ensuring their company's lasting impact, building leadership internally, and fostering participatory management.

Through inspiring real-world stories of B-Corps, worker co-ops, ESOPs, and employee ownership trusts, this book demonstrates how to create resilient organizations that benefit workers and communities.

Drawing on his 50-year journey with South Mountain Company and extensive research, Abrams outlines five critical transitions for mission-driven businesses to become what he calls a CommonWealth company:
• From founder to next-generation leadership
• From sole ownership to widely shared
• From hierarchical control to democratic management
• From unprotected mission to preserved purpose
• From business-as-usual to B Corp force for good

From Founder to Future is an essential guide for mission-driven leaders seeking to reshape their businesses for inclusivity, longevity, and positive impact. Whether you're a retiring owner planning your exit, a young entrepreneur building for the future, or an employee working in a purpose-driven business, this book offers a blueprint for creating enduring, values-driven enterprises in the emerging regenerative economy.

As 3,000,000 U.S. small business founders over 55 prepare to retire, $10 trillion in assets will change hands over the next two decades. This timely guide shows how to preserve your company's mission and legacy while empowering the next generation.

The international bestseller on conflict resolution has been updated with a powerful new discussion guide for creating lasting change in organizations, relationships, and communities.

New from the Arbinger Institute, the authors of the bestselling Leadership and Self-Deception, comes an updated edition of its transformative work on conflict resolution.

What if the conflicts in our lives-from personal disagreements to workplace tensions to global divisions-all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

This book unfolds as a story. Yusuf al-Falah, an Arab, and Avi Rozen, a Jew, each lost his father at the hands of the other's ethnic cousins. The Anatomy of Peace is the story of how they came together, how they help warring parents and children come together, and how we too can find our way out of the personal, professional, and global conflicts that weigh us down, even when war is upon us.

This new edition includes a new preface and an extensive discussion guide that helps readers apply these principles in practical ways, making it an invaluable resource for organizations, teams, and individuals seeking to transform conflict into cooperation.

This practical guide shows how to move past superficial workplace "niceness" to create real change through a proven four-step approach. Readers will learn how to transform toxic positivity into authentic feedback, drive measurable performance improvements, and build psychologically safe teams that deliver results.

Many of us follow the quote: “If you can't say anything nice, don't say anything at all.” But that advice isn't always helpful.

In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of “niceness” that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action.

The Price of Nice introduces an innovative, proven four-step framework that shows readers how to do the following:

- Spot problem areas that are often masked by artificial niceness
- Facilitate difficult conversations and navigate conflict
- Empower genuine action and cease endless discussions
- Build accountability systems for sustainable progress

This guide helps team members and leaders break through superficial politeness to address real workplace problems, create solutions, and ultimately build a healthy environment for everyone to do their best work.

Unlock the transformative power of Radical Listening-a profound practice that moves beyond simply hearing words to actively co-creating meaning.

Leading experts in Positive Psychology coaching outline six unique competencies that go beyond “active listening skills” to create deep understanding and connection.

In our distracted, divisive world, the transformative power of true listening has never been more essential. Radical Listening is a revolutionary guide to mastering this vital skill from renowned experts Christian van Nieuwerburgh and Robert Biswas-Diener. Moving beyond simply hearing words, their groundbreaking framework teaches you to actively co-create meaning and connection. Though we spend nearly three hours a day on the receiving end of communication, listening is frequently neglected. We're bombarded by data, digital distractions, and a culture that celebrates talkers over listeners. Radical Listening provides the antidote, equipping you with six core competencies:

•Noticing
•Quieting
•Accepting
•Acknowledging
•Questioning
•Interjecting

Whether you're seeking to improve your leadership, foster more collaborative teamwork, or simply connect more meaningfully with others, Radical Listening offers a powerful remedy. Allow this book to reshape how you experience the world and those around you through the revelatory act of listening fully.

The billion-dollar employee engagement industry has failed workers. This guide shows the data-driven alternative: measuring and improving employee well-being for lasting results.

For years, companies have trumpeted employee engagement as the lifeblood of success, weaving grand promises of thriving workplaces and soaring performance. Yet, Gallup's data shatters this façade: a mere 30 percent of US workers and 21 percent globally are engaged today, dismal figures essentially unchanged for over a decade. This rather damning reality exposes a commitment not just half-hearted but utterly disingenuous. Perfunctory surveys, dusted off once or twice a year, vanish into the void, sparking no meaningful change, while ineffective or toxic managers sidestep accountability with ease. The fallout is a workforce drowning in disillusionment, tethered to a metric that's broken beyond repair. In The Power of Employee Well-Being, Mark C. Crowley unveils a revolutionary vision, proving well-being ignites fierce commitment, unleashes boundless productivity, and forges workplaces where people and profits thrive.

Why Well-Being Matters
Drawing on a University of Oxford study of 17 million workers, Crowley urges leaders to abandon flawed engagement metrics and champion well-being. Far from a soft idea, it drives results. Gallup, Harvard, and London School of Economics studies show organizations prioritizing well-being gain 27 percent higher profitability, lower turnover, and better customer satisfaction. Yet, with three-quarters of US professionals facing burnout and a 74 percent surge in mental health–related leave (2023–2024), the crisis is urgent. Crowley highlights belonging-feeling valued, respected, and connected-as well-being's core, yet 94 percent of leaders overlook this vital driver.

A Practical Roadmap
Building on his trailblazing book Lead from the Heart, Crowley delivers a concise, actionable guide for busy managers to cultivate well-being and unlock team potential. Through practical strategies, he equips leaders to meet workers' core needs: caring leadership, manageable workloads, emotional support, growth opportunities, and fair treatment. Unlike hollow wellness programs, debunked by Oxford research, Crowley's methods reshape daily team experiences. His insights, forged over decades as a leader and researcher, are anchored by formidable data, including a British Telecom study linking well-being to higher sales and customer satisfaction.

A Leadership Revolution
With a foreword by Dr. Marshall Goldsmith, a four-time New York Times bestselling author, The Power of Employee Well-Being is a clarion call to reject superficial fixes and ignite a leadership revolution. Crowley brilliantly distills complex ideas into a vital guide for busy managers. With 52 percent of workers willing to take a 20 percent pay cut for better well-being, stakes are high. This is the essential playbook for leaders to build thriving workplaces where retention soars and teams excel.

A timely sequel with breakthrough strategies from Jane Hyun, the author of Breaking the Bamboo Ceiling, to help Asian Americans build their leadership and influence skills by embracing their cultural strengths and mapping an achievable career path.

How can Asian Americans lead and influence in a way that feels culturally authentic?

19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians – a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.

Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor– they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.

This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.

• Assess: Identify your goals, cultural values and assets
• Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
• Transform: Create your own model and engage advocates as you put it into practice