Sort by:
This powerful guide draws on strategies from Black resistance movements and merges historical wisdom with modern technology to combat the DEI backlash and build sustainable workplace equity in today’s hostile climate.
As the unprecedented backlash against diversity, equity, and inclusion intensifies—with corporations dismantling initiatives, lawmakers passing anti-DEI legislation, and post–George Floyd promises abandoned—this tactical handbook arms advocates with revolutionary resistance strategies drawn from Black historical movements.
Dr. Janice Gassam Asare transforms centuries of Black resistance wisdom—from Underground Railroad networks to civil rights organizing tactics—into modern resistance plans, wielding ethical AI as a force multiplier to create sustainable change that outlasts corporate whims and political cycles.
Each chapter grounds modern workplace tactics in revolutionary approaches of more than twenty prominent Black historical figures, including the following:
This isn’t just about surviving the backlash. It’s about reimagining workplaces where everyone thrives.
As the unprecedented backlash against diversity, equity, and inclusion intensifies—with corporations dismantling initiatives, lawmakers passing anti-DEI legislation, and post–George Floyd promises abandoned—this tactical handbook arms advocates with revolutionary resistance strategies drawn from Black historical movements.
Dr. Janice Gassam Asare transforms centuries of Black resistance wisdom—from Underground Railroad networks to civil rights organizing tactics—into modern resistance plans, wielding ethical AI as a force multiplier to create sustainable change that outlasts corporate whims and political cycles.
Each chapter grounds modern workplace tactics in revolutionary approaches of more than twenty prominent Black historical figures, including the following:
- Ida B. Wells—Documentation techniques for workplace injustice inspired by her work
- Ella Baker and Fred Hampton—Coalition-building methods from the American civil rights movement
- Toni Morrison and Angela Davis—Narrative control strategies drawn from their celebrated writing
This isn’t just about surviving the backlash. It’s about reimagining workplaces where everyone thrives.
This essential guidebook, which shows young changemakers how to build successful nonprofits from scratch, comes from the teenage founder of Cancer Kids First, the world’s largest youth-led cancer nonprofit. It features step-by-step worksheets, checklists, and actionable exercises.
Young people are driving social change like never before, but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. Olivia Zhang, who founded Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit guide she wishes she’d had when first starting out.
Now a Harvard student and recipient of the Diana Legacy Award, Zhang shares her journey of growing Cancer Kids First to reach over 10,000 patients across twenty-two countries.
Readers will get from Zhang the following:
Young people are driving social change like never before, but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. Olivia Zhang, who founded Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit guide she wishes she’d had when first starting out.
Now a Harvard student and recipient of the Diana Legacy Award, Zhang shares her journey of growing Cancer Kids First to reach over 10,000 patients across twenty-two countries.
Readers will get from Zhang the following:
- Step-by-step instructions on legal filing, branding, team-building, and fundraising
- Practical worksheets, checklists, and actionable exercises
- Gen Z–friendly format with emojis and approachable language
- Proven strategies from Zhang’s journey of scaling Cancer Kids First to twenty-two countries
The billion-dollar employee engagement industry has failed workers. This guide shows the data-driven alternative: measuring and improving employee well-being for lasting results.
For years, companies have trumpeted employee engagement as the lifeblood of success, weaving grand promises of thriving workplaces and soaring performance. Yet, Gallup's data shatters this façade: a mere 30 percent of US workers and 21 percent globally are engaged today, dismal figures essentially unchanged for over a decade. This rather damning reality exposes a commitment not just half-hearted but utterly disingenuous. Perfunctory surveys, dusted off once or twice a year, vanish into the void, sparking no meaningful change, while ineffective or toxic managers sidestep accountability with ease. The fallout is a workforce drowning in disillusionment, tethered to a metric that's broken beyond repair. In The Power of Employee Well-Being, Mark C. Crowley unveils a revolutionary vision, proving well-being ignites fierce commitment, unleashes boundless productivity, and forges workplaces where people and profits thrive.
Why Well-Being Matters
Drawing on a University of Oxford study of 17 million workers, Crowley urges leaders to abandon flawed engagement metrics and champion well-being. Far from a soft idea, it drives results. Gallup, Harvard, and London School of Economics studies show organizations prioritizing well-being gain 27 percent higher profitability, lower turnover, and better customer satisfaction. Yet, with three-quarters of US professionals facing burnout and a 74 percent surge in mental health–related leave (2023–2024), the crisis is urgent. Crowley highlights belonging-feeling valued, respected, and connected-as well-being's core, yet 94 percent of leaders overlook this vital driver.
A Practical Roadmap
Building on his trailblazing book Lead from the Heart, Crowley delivers a concise, actionable guide for busy managers to cultivate well-being and unlock team potential. Through practical strategies, he equips leaders to meet workers' core needs: caring leadership, manageable workloads, emotional support, growth opportunities, and fair treatment. Unlike hollow wellness programs, debunked by Oxford research, Crowley's methods reshape daily team experiences. His insights, forged over decades as a leader and researcher, are anchored by formidable data, including a British Telecom study linking well-being to higher sales and customer satisfaction.
A Leadership Revolution
With a foreword by Dr. Marshall Goldsmith, a four-time New York Times bestselling author, The Power of Employee Well-Being is a clarion call to reject superficial fixes and ignite a leadership revolution. Crowley brilliantly distills complex ideas into a vital guide for busy managers. With 52 percent of workers willing to take a 20 percent pay cut for better well-being, stakes are high. This is the essential playbook for leaders to build thriving workplaces where retention soars and teams excel.
For years, companies have trumpeted employee engagement as the lifeblood of success, weaving grand promises of thriving workplaces and soaring performance. Yet, Gallup's data shatters this façade: a mere 30 percent of US workers and 21 percent globally are engaged today, dismal figures essentially unchanged for over a decade. This rather damning reality exposes a commitment not just half-hearted but utterly disingenuous. Perfunctory surveys, dusted off once or twice a year, vanish into the void, sparking no meaningful change, while ineffective or toxic managers sidestep accountability with ease. The fallout is a workforce drowning in disillusionment, tethered to a metric that's broken beyond repair. In The Power of Employee Well-Being, Mark C. Crowley unveils a revolutionary vision, proving well-being ignites fierce commitment, unleashes boundless productivity, and forges workplaces where people and profits thrive.
Why Well-Being Matters
Drawing on a University of Oxford study of 17 million workers, Crowley urges leaders to abandon flawed engagement metrics and champion well-being. Far from a soft idea, it drives results. Gallup, Harvard, and London School of Economics studies show organizations prioritizing well-being gain 27 percent higher profitability, lower turnover, and better customer satisfaction. Yet, with three-quarters of US professionals facing burnout and a 74 percent surge in mental health–related leave (2023–2024), the crisis is urgent. Crowley highlights belonging-feeling valued, respected, and connected-as well-being's core, yet 94 percent of leaders overlook this vital driver.
A Practical Roadmap
Building on his trailblazing book Lead from the Heart, Crowley delivers a concise, actionable guide for busy managers to cultivate well-being and unlock team potential. Through practical strategies, he equips leaders to meet workers' core needs: caring leadership, manageable workloads, emotional support, growth opportunities, and fair treatment. Unlike hollow wellness programs, debunked by Oxford research, Crowley's methods reshape daily team experiences. His insights, forged over decades as a leader and researcher, are anchored by formidable data, including a British Telecom study linking well-being to higher sales and customer satisfaction.
A Leadership Revolution
With a foreword by Dr. Marshall Goldsmith, a four-time New York Times bestselling author, The Power of Employee Well-Being is a clarion call to reject superficial fixes and ignite a leadership revolution. Crowley brilliantly distills complex ideas into a vital guide for busy managers. With 52 percent of workers willing to take a 20 percent pay cut for better well-being, stakes are high. This is the essential playbook for leaders to build thriving workplaces where retention soars and teams excel.
In a world where businesses often create more harm than healing, this transformative guide shows leaders how to heal themselves first—because only whole leaders can build truly healthy organizations.
Leadership shouldn't cost us our souls, yet too many leaders find themselves spiritually and emotionally exhausted, leading organizations that drain rather than nurture human potential. This book offers a different path—one where personal transformation becomes the foundation for positive organizational change.
Written by conscious business pioneer Raj Sisodia and transformational expert Nilima Bhat, this book guides readers through seven essential steps of inner healing that ripple out to create healthier organizations:
Leadership shouldn't cost us our souls, yet too many leaders find themselves spiritually and emotionally exhausted, leading organizations that drain rather than nurture human potential. This book offers a different path—one where personal transformation becomes the foundation for positive organizational change.
Written by conscious business pioneer Raj Sisodia and transformational expert Nilima Bhat, this book guides readers through seven essential steps of inner healing that ripple out to create healthier organizations:
- Know your self—Strip away the masks you wear as a leader to discover who you truly are.
- Love your self—Learn to embrace all parts of yourself, even the shadows you try to hide.
- Be your self—Find the courage to lead authentically, not just effectively.
- Choose your self—Take back authorship of your leadership story.
- Express your self—Channel your unique gifts into meaningful impact.
- Complete your self—Bring together all parts of yourself into wholeness.
- Heal your self—Transform your wounds into wisdom that serves others.
This practical guide shows how to move past superficial workplace "niceness" to create real change through a proven four-step approach. Readers will learn how to transform toxic positivity into authentic feedback, drive measurable performance improvements, and build psychologically safe teams that deliver results.
Many of us follow the quote: “If you can't say anything nice, don't say anything at all.” But that advice isn't always helpful.
In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of “niceness” that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action.
The Price of Nice introduces an innovative, proven four-step framework that shows readers how to do the following:
- Spot problem areas that are often masked by artificial niceness
- Facilitate difficult conversations and navigate conflict
- Empower genuine action and cease endless discussions
- Build accountability systems for sustainable progress
This guide helps team members and leaders break through superficial politeness to address real workplace problems, create solutions, and ultimately build a healthy environment for everyone to do their best work.
Many of us follow the quote: “If you can't say anything nice, don't say anything at all.” But that advice isn't always helpful.
In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of “niceness” that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action.
The Price of Nice introduces an innovative, proven four-step framework that shows readers how to do the following:
- Spot problem areas that are often masked by artificial niceness
- Facilitate difficult conversations and navigate conflict
- Empower genuine action and cease endless discussions
- Build accountability systems for sustainable progress
This guide helps team members and leaders break through superficial politeness to address real workplace problems, create solutions, and ultimately build a healthy environment for everyone to do their best work.
DEI needs a reset. Discover how to achieve real social change in the workplace that puts everyone ahead through the groundbreaking FAIR framework.
The demand for inclusive workplaces is stronger than ever, with most employees seeking a sense of belonging and fairness at work. Yet traditional diversity, equity, and inclusion (DEI) strategies have faced backlash and stagnation, leaving organizations at a crossroads.
Where common DEI initiatives have failed, this book instead offers a results-based, systems-focused, all-inclusive, and universally beneficial framework to help bring about real social change in the workplace. This can be achieved through the FAIR framework:
- Fairness-Promote equitable treatment by addressing systemic barriers and ensuring transparent, just practices for all.
- Access-Expand opportunities by removing obstacles and creating pathways for underserved and underrepresented groups.
- Inclusion-Foster a sense of belonging where diverse voices are valued, heard, and integrated into decision-making.
- Representation-Reflect the diversity of society at all levels, ensuring visibility and participation across demographics.
This book isn't about the next acronym or rebranding; it's a call to action for a more effective and resilient approach to social progress. The DEI industrial complex failed to make real change through unchecked growth and performative practices, and far-right antagonists only offer regressive “solutions.” With clarity, urgency, and practicality, Fixing Fairness offers a third option and charts a path forward for those committed to creating better outcomes for all.
The demand for inclusive workplaces is stronger than ever, with most employees seeking a sense of belonging and fairness at work. Yet traditional diversity, equity, and inclusion (DEI) strategies have faced backlash and stagnation, leaving organizations at a crossroads.
Where common DEI initiatives have failed, this book instead offers a results-based, systems-focused, all-inclusive, and universally beneficial framework to help bring about real social change in the workplace. This can be achieved through the FAIR framework:
- Fairness-Promote equitable treatment by addressing systemic barriers and ensuring transparent, just practices for all.
- Access-Expand opportunities by removing obstacles and creating pathways for underserved and underrepresented groups.
- Inclusion-Foster a sense of belonging where diverse voices are valued, heard, and integrated into decision-making.
- Representation-Reflect the diversity of society at all levels, ensuring visibility and participation across demographics.
This book isn't about the next acronym or rebranding; it's a call to action for a more effective and resilient approach to social progress. The DEI industrial complex failed to make real change through unchecked growth and performative practices, and far-right antagonists only offer regressive “solutions.” With clarity, urgency, and practicality, Fixing Fairness offers a third option and charts a path forward for those committed to creating better outcomes for all.
Master the essential actions that create lasting trust in any relationship, from the world's leading experts in workplace trust.
Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.
Through actionable frameworks, tools, and stories, readers will learn:
- Essential behaviors that build trust in character, communication, and capability
- How to foster an environment of openness where people feel heard and valued
- Ways to rebuild trust after breaches or betrayals
- Techniques for strengthening self-trust as the foundation for trusting others
- The role of gratitude in nurturing reciprocal trust
With the groundbreaking Reina Individual Trust Scale Assessment and concrete strategies for implementation, this essential guide equips readers to forge powerful bonds of trust that endure through uncertainty and change.
Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.
Through actionable frameworks, tools, and stories, readers will learn:
- Essential behaviors that build trust in character, communication, and capability
- How to foster an environment of openness where people feel heard and valued
- Ways to rebuild trust after breaches or betrayals
- Techniques for strengthening self-trust as the foundation for trusting others
- The role of gratitude in nurturing reciprocal trust
With the groundbreaking Reina Individual Trust Scale Assessment and concrete strategies for implementation, this essential guide equips readers to forge powerful bonds of trust that endure through uncertainty and change.
This updated bestseller shows leaders how to transform fragmentation into authentic community with new workplace applications and proven strategies for today’s divided world.
With increasing violence, widening ideological divides, and growing economic inequality, a deeper sense of community is desperately needed. Yet typical ways of engaging people civically and organizationally remain unchanged. In Community, Peter Block explores how authentic community can emerge from fragmentation and offers practical steps to foster transformation.
This updated third edition draws on decades of implementing Block’s ideas and includes the following:
With increasing violence, widening ideological divides, and growing economic inequality, a deeper sense of community is desperately needed. Yet typical ways of engaging people civically and organizationally remain unchanged. In Community, Peter Block explores how authentic community can emerge from fragmentation and offers practical steps to foster transformation.
This updated third edition draws on decades of implementing Block’s ideas and includes the following:
- New stories and examples demonstrating community building as a more powerful approach to social problems than traditional policies and programs
- Expanded resources and a discussion guide designed for classroom and training program use
- A new closing chapter covering broader implications of the book’s ideas for organizational transformation
- Fresh content exploring the creative economy’s relationship to belonging and social capital’s role in authentic engagement
- Updated examples showing how community principles apply to today’s workplace and virtual world challenges
This candid business biography reveals how bestselling author, speaker, and business consultant Ken Blanchard revolutionized management by leading with love and service.
Ken Blanchard transformed modern leadership theory through unlikely means-by catching people doing things right. Written like a novel with warmth and humor, this authorized biography reveals how a mediocre student who was told he "couldn't write" became a bestselling author and a globally renowned management expert.
Through extensive access to personal papers, letters, and interviews spanning six decades, Martha Lawrence paints an intimate portrait of the man behind The One Minute Manager and dozens of other influential books. From his early days coaching Cub Scouts to building a worldwide training organization, Blanchard demonstrated that nice guys can finish first by focusing on serving rather than being served.
During pivotal moments-his sister's tragic death, losing his home to wildfire, economic downturns threatening his company-Blanchard's optimistic leadership philosophy was tested. Yet his unwavering commitment to bringing out the best in others while leading with love created a lasting legacy that continues to influence organizations globally.
More than just a business biography, this book shows an American success story of someone who achieved greatness not through ruthless ambition but by genuinely caring about people and helping them reach their full potential. Blanchard's story offers an inspiring road map for anyone seeking to lead with both results and relationships in mind.
Ken Blanchard transformed modern leadership theory through unlikely means-by catching people doing things right. Written like a novel with warmth and humor, this authorized biography reveals how a mediocre student who was told he "couldn't write" became a bestselling author and a globally renowned management expert.
Through extensive access to personal papers, letters, and interviews spanning six decades, Martha Lawrence paints an intimate portrait of the man behind The One Minute Manager and dozens of other influential books. From his early days coaching Cub Scouts to building a worldwide training organization, Blanchard demonstrated that nice guys can finish first by focusing on serving rather than being served.
During pivotal moments-his sister's tragic death, losing his home to wildfire, economic downturns threatening his company-Blanchard's optimistic leadership philosophy was tested. Yet his unwavering commitment to bringing out the best in others while leading with love created a lasting legacy that continues to influence organizations globally.
More than just a business biography, this book shows an American success story of someone who achieved greatness not through ruthless ambition but by genuinely caring about people and helping them reach their full potential. Blanchard's story offers an inspiring road map for anyone seeking to lead with both results and relationships in mind.
These leadership lessons work for leaders at every level when everything goes wrong, from the doctor who saved lives after the 9/11 attacks, in war-torn Ukraine, and on the NFL sidelines.
Dr. Thom Mayer doesn’t just talk about leadership: he lives it in the world’s most high-stakes situations. From commanding the 9/11 Pentagon rescue operation to rushing onto NFL fields during medical emergencies to training doctors in war-torn Ukraine, Mayer has learned that leadership isn’t about titles or positions. It’s about action.
In this practical guide, Mayer reveals eleven provocative principles that flip conventional leadership wisdom: “Leadership is worthless . . . but leading is priceless.” “Power is worthless . . . but influence is priceless.” “Success is worthless . . . but failure is priceless.” Through gripping stories from the Pentagon’s smoking corridors, NFL sidelines, and Ukrainian hospitals, he shows how real leaders emerge not from corner offices but from moments of crisis when someone must step up and act.
Whether readers are managing a team, raising a family, or facing a crossroads, Mayer’s hard-won insights will transform how readers think about influence, teamwork, and making decisions under pressure. This isn’t theoretical leadership. Mayer offers battle-tested wisdom from someone who has led when lives hung in the balance.
Now in paperback with a new discussion guide for leadership development programs.
Dr. Thom Mayer doesn’t just talk about leadership: he lives it in the world’s most high-stakes situations. From commanding the 9/11 Pentagon rescue operation to rushing onto NFL fields during medical emergencies to training doctors in war-torn Ukraine, Mayer has learned that leadership isn’t about titles or positions. It’s about action.
In this practical guide, Mayer reveals eleven provocative principles that flip conventional leadership wisdom: “Leadership is worthless . . . but leading is priceless.” “Power is worthless . . . but influence is priceless.” “Success is worthless . . . but failure is priceless.” Through gripping stories from the Pentagon’s smoking corridors, NFL sidelines, and Ukrainian hospitals, he shows how real leaders emerge not from corner offices but from moments of crisis when someone must step up and act.
Whether readers are managing a team, raising a family, or facing a crossroads, Mayer’s hard-won insights will transform how readers think about influence, teamwork, and making decisions under pressure. This isn’t theoretical leadership. Mayer offers battle-tested wisdom from someone who has led when lives hung in the balance.
Now in paperback with a new discussion guide for leadership development programs.
A renowned researcher takes readers inside the hunt for Wall Street's biggest frauds, revealing the forensic techniques that catch corporate criminals in the act.
The world of business runs on trust, but that trust is routinely broken. From stock market manipulation to accounting fraud, corporate executives and Wall Street insiders find endless, creative ways to cheat the system. With engaging stories and compelling data analysis, Erik Lie reveals how these schemes work and how to catch them.
Through real cases such as Martha Stewart's insider trading, Bernie Madoff's Ponzi scheme, and the LIBOR rate-fixing scandal, readers will learn the following:
• Two powerful methods for detecting systematic fraud using data
• How cheaters leave behind telltale statistical patterns
• Why some of Wall Street's biggest frauds persisted for years despite red flags
• The role of whistleblowers, journalists, and researchers in exposing deception
Packed with intriguing examples and whimsical illustrations, this eye-opening guide shows how anyone can help expose corporate misconduct hiding in plain sight.
The world of business runs on trust, but that trust is routinely broken. From stock market manipulation to accounting fraud, corporate executives and Wall Street insiders find endless, creative ways to cheat the system. With engaging stories and compelling data analysis, Erik Lie reveals how these schemes work and how to catch them.
Through real cases such as Martha Stewart's insider trading, Bernie Madoff's Ponzi scheme, and the LIBOR rate-fixing scandal, readers will learn the following:
• Two powerful methods for detecting systematic fraud using data
• How cheaters leave behind telltale statistical patterns
• Why some of Wall Street's biggest frauds persisted for years despite red flags
• The role of whistleblowers, journalists, and researchers in exposing deception
Packed with intriguing examples and whimsical illustrations, this eye-opening guide shows how anyone can help expose corporate misconduct hiding in plain sight.
The international bestseller that’s changed more than half a million lives is back—refreshed for today’s world.
What if one simple shift could transform your results at work and in life? With Change Your Questions, Change Your Life, it can.
In this updated fifth edition, Dr. Marilee Adams shows how to break free from the Judger mindset of blame and stress and move into the Learner mindset of curiosity, solutions, and growth. Using the proven Choice Map, you’ll see exactly how the questions you ask shape your decisions, relationships, and success.
What’s new in this edition?
What if one simple shift could transform your results at work and in life? With Change Your Questions, Change Your Life, it can.
In this updated fifth edition, Dr. Marilee Adams shows how to break free from the Judger mindset of blame and stress and move into the Learner mindset of curiosity, solutions, and growth. Using the proven Choice Map, you’ll see exactly how the questions you ask shape your decisions, relationships, and success.
What’s new in this edition?
- Fresh updates throughout to reflect today’s workplaces and challenges
- One brand-new exercise to help you apply Question Thinking immediately
- Modern insights to keep these timeless tools relevant and practical
The future is uncertain, and yet we must act. This groundbreaking framework helps leaders transform chaos into clarity, build organizational resilience, and create positive change in turbulent times.
The world we once described as volatile and uncertain has shifted into something far more chaotic: BANI, or brittle, anxious, nonlinear, and incomprehensible. In Navigating the Age of Chaos, Jamais Cascio, the originator of the visionary BANI framework, unpacks the tools and perspectives needed to navigate our increasingly turbulent era.
Joined by coauthors Bob Johansen and Angela F. Williams, Cascio provides real-world examples, practical strategies, and rich insights to help leaders, organizations, and individuals not just survive but thrive in the chaos. This book will help readers recognize, adapt to, and excel in a world changing with unprecedented speed and intensity.
Breaking down the BANI framework, readers will discover how to tackle each aspect of a BANI world:
• Brittle-Recognize fragility in systems and strategies to build resilience.
• Anxious-Address widespread anxiety with empathy and attentiveness.
• Nonlinear-Navigate unpredictable scenarios with adaptive, improvisational thinking.
• Incomprehensible-Find clarity in overwhelming complexity through webs of connection.
• Positive BANI-Reframe chaos into actionable opportunities for growth.
As a definitive guide to understanding and harnessing the power of the BANI framework, this book equips readers with the knowledge to reshape challenges into pathways for innovation and success.
The world we once described as volatile and uncertain has shifted into something far more chaotic: BANI, or brittle, anxious, nonlinear, and incomprehensible. In Navigating the Age of Chaos, Jamais Cascio, the originator of the visionary BANI framework, unpacks the tools and perspectives needed to navigate our increasingly turbulent era.
Joined by coauthors Bob Johansen and Angela F. Williams, Cascio provides real-world examples, practical strategies, and rich insights to help leaders, organizations, and individuals not just survive but thrive in the chaos. This book will help readers recognize, adapt to, and excel in a world changing with unprecedented speed and intensity.
Breaking down the BANI framework, readers will discover how to tackle each aspect of a BANI world:
• Brittle-Recognize fragility in systems and strategies to build resilience.
• Anxious-Address widespread anxiety with empathy and attentiveness.
• Nonlinear-Navigate unpredictable scenarios with adaptive, improvisational thinking.
• Incomprehensible-Find clarity in overwhelming complexity through webs of connection.
• Positive BANI-Reframe chaos into actionable opportunities for growth.
As a definitive guide to understanding and harnessing the power of the BANI framework, this book equips readers with the knowledge to reshape challenges into pathways for innovation and success.
Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences
Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences
Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
This bestselling conflict resolution book has helped thousands of people effectively collaborate across deep divides. Now it's been updated with 50 percent new material for an increasingly polarized world.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.
For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry—not just asking questions—creates breakthrough moments that AI can never replicate.
In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients’ thoughts creates deeper transformation than questioning alone. With AI coaching tools emerging, Reynolds demonstrates how human connection remains irreplaceable for genuine breakthroughs.
“Coaches rely far too much on asking open-ended questions,” says Reynolds. When clients hear their thoughts spoken by someone else, they critically examine their thinking. Drawing from brain science and decades of coaching experience, Reynolds provides specific techniques for transformational conversations.
This expanded edition is 20 percent new content including the following:
In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients’ thoughts creates deeper transformation than questioning alone. With AI coaching tools emerging, Reynolds demonstrates how human connection remains irreplaceable for genuine breakthroughs.
“Coaches rely far too much on asking open-ended questions,” says Reynolds. When clients hear their thoughts spoken by someone else, they critically examine their thinking. Drawing from brain science and decades of coaching experience, Reynolds provides specific techniques for transformational conversations.
This expanded edition is 20 percent new content including the following:
- Fresh research on identity formation
- New coaching examples
- Guidance on differentiating human coaching from AI