“Full of concrete, real-world examples, this guide is written with both understanding and encouragement-'Maybe you're already feeling this. Some days you feel isolated and alone,' they offer. With so many office jobs now being done at home, this couldn't have arrived at a better time.”
-Publishers Weekly

Remote work is growing at nearly 30 percent per year in major economies worldwide, meaning there are millions of people who once worked at a central location every day and are now finding themselves facing an entirely new way of working. This book is the best single resource for remote workers for getting work done effectively, building relationships that are both productive and satisfying, and maintaining a career trajectory when they are not in constant close contact with their employer or the organization.

The Long-Distance Teammate aims to tackle three important issues: the dynamics of remote work, the understanding of virtual strengths and vulnerabilities, and the necessary steps to creating appropriate processes and communication skills. This is a practical guide for both individual workers who want to regain some control over their work and those inside organizations responsible for the ongoing development of their most important resource: people.

“Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else.”
-Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient


Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships.

“Face” represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.

Since the 1980s, Appreciative Inquiry has proven to be one of the most powerful and effective methods for organizational change. Now two top consultants show how leaders can adapt its principles to become more personally and professionally resilient.

Appreciative Inquiry is a venerable and widely used organizational change method that emphasizes identifying what's working and building on those strengths. It is the focus on the best of what is and using that to generate the future that makes it so powerful. In answer to numerous requests from their clients, consultants and scholars McArthur-Blair and Cockell show how to apply the lessons of AI to build resilience in leaders. Every leader has moments of despair, that "dark night of the soul" where there seems to be no clear path forward. The authors' ALIVE process (Appreciate, Love and Inquire in order to Venture and Evolve) helps leaders forgive themselves for their own failures and those of others, focus on their strengths in times of despair, and amplify and grow those strengths so that they are better able to build hope in themselves and throughout their organizations. In times of rapid change like ours, building resilience is a vital leadership skill.

For newcomers and upper management alike, leadership can be overwhelming and overcomplicated. By building core tenets of leadership around two key words for each chapter, Bill Treasurer simplifies the equation.


Congratulations, new leader! You've joined the ranks during an exceptionally complicated time.

Our current workplace climate is fraught with political divisions, economic disparities, and ever-shifting social dynamics. Leaders are managing remote teams across larger geographic distances and facing new roadblocks to onboarding, giving performance feedback, and nurturing healthy relationships.

Leadership Two Words at a Time speaks directly to the plight of the new leader and is divided into three parts: Leading Yourself, Leading People, and Leading Work. Rather than overintellectualize the practice, Bill Treasurer breaks up the concept into essential and understandable learning nuggets-summed up by two-word headers-that provide the practical guidance and support that leaders often don't get. The result is time-tested wisdom that new leaders can grasp immediately and implement easily-and, with a little practice, master completely. Consider it a personal leadership playbook.

This book gives you the basic building blocks to gain both competence and confidence, take on greater responsibility, and learn what it takes to be and stay a leader.

In their much-anticipated sequel to the bestseller Ideas Are Free (over 50,000 copies sold), Alan Robinson and Dean Schroeder explain that employee ideas are no longer a “nice-to-have” but rather the very lifeblood of competitiveness, culture, and strategy. Their new book shows how to align every part of the organization around generating and implementing ideas at the front line.

To help large and small businesses repair our broken talent pipeline, Ed Gordon offers counter-intuitive, bottom-up solutions through which corporations partner with NGOs, educational groups, local chambers of commerce and other stakeholders to rebuild the wellspring.

Knowledge Café is a process for creating, exchanging, and optimizing knowledge, whether in-person or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive.

So many project workers are overloaded with useless information and starving for the information they really need. Knowledge Management (KM) is an important and underrated ingredient in successful project management. The Knowledge Café makes KM best practices accessible to project managers everywhere.

Human knowledge is the intellectual capital of organizations, and the consequences for losing it are dire. Knowledge Café is a current, cross-generational, systematic concept designed to retain and manage relevant knowledge--stopping the unchecked "brain drain" that can occur when knowledge is hoarded. This method is as simple to use as a corner café and works in both virtual and real-life settings.

Knowledge Café will help you combine your institutional knowledge from your experienced workers with the fresh ideas bubbling up from the front lines. If our projects (and organizations) are to succeed, we absolutely must make the shift from knowledge hoarding to knowledge sharing. You can't afford to lose the vital institutional wisdom you've built up every time there is turnover in your workforce. Knowledge Café is the solution.