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For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry—not just asking questions—creates breakthrough moments that AI can never replicate.
In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients’ thoughts creates deeper transformation than questioning alone. With AI coaching tools emerging, Reynolds demonstrates how human connection remains irreplaceable for genuine breakthroughs.
“Coaches rely far too much on asking open-ended questions,” says Reynolds. When clients hear their thoughts spoken by someone else, they critically examine their thinking. Drawing from brain science and decades of coaching experience, Reynolds provides specific techniques for transformational conversations.
This expanded edition is 20 percent new content including the following:
In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients’ thoughts creates deeper transformation than questioning alone. With AI coaching tools emerging, Reynolds demonstrates how human connection remains irreplaceable for genuine breakthroughs.
“Coaches rely far too much on asking open-ended questions,” says Reynolds. When clients hear their thoughts spoken by someone else, they critically examine their thinking. Drawing from brain science and decades of coaching experience, Reynolds provides specific techniques for transformational conversations.
This expanded edition is 20 percent new content including the following:
- Fresh research on identity formation
- New coaching examples
- Guidance on differentiating human coaching from AI
An award-winning CEO and communications expert shows how authentic leadership eliminates the need for the shortcuts that sabotage success. “Fake it till you make it” just doesn't work-at least not long enough to build a sustainable business.
Self-doubt and the intense pressure of facing the unknown are real problems for entrepreneurs and leaders. But there's a difference between feigning confidence and running a con game; Elizabeth Holmes and Billy McFarland thrived on faking it for a short while, but their businesses were all aspiration, no foundation, and so collapsed disastrously. This book revisits the core of leadership, defines authentic, reality-based business integrity, and shows readers how to attain and maintain it.
Through the double lens of running her own PR firm in Silicon Valley and advising hundreds of other executives, award-winning CEO Sabrina Horn shows leaders how to attend to the fundamentals and gain the clarity of thought necessary to make sound business decisions. She delivers real, workable strategies and best practices with firsthand accounts of painful lessons. Horn's fake-free advice will empower leaders to disarm fear and organize risk, manage setbacks, plan for the unexpected, and create a company culture designed for long-term, sustainable growth.
Self-doubt and the intense pressure of facing the unknown are real problems for entrepreneurs and leaders. But there's a difference between feigning confidence and running a con game; Elizabeth Holmes and Billy McFarland thrived on faking it for a short while, but their businesses were all aspiration, no foundation, and so collapsed disastrously. This book revisits the core of leadership, defines authentic, reality-based business integrity, and shows readers how to attain and maintain it.
Through the double lens of running her own PR firm in Silicon Valley and advising hundreds of other executives, award-winning CEO Sabrina Horn shows leaders how to attend to the fundamentals and gain the clarity of thought necessary to make sound business decisions. She delivers real, workable strategies and best practices with firsthand accounts of painful lessons. Horn's fake-free advice will empower leaders to disarm fear and organize risk, manage setbacks, plan for the unexpected, and create a company culture designed for long-term, sustainable growth.
From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes.
“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers-inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.
This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.
“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers-inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.
This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.
A new edition of Devora Zack's classic bestseller (over 120,000 sold in 15 languages) on networking techniques that leverage the strengths of the mingling-averse, updated throughout, with two new chapters.
An international bestseller, Devora Zack's book flipped networking on its head, challenging the narrative that most books on networking recommended, which offered little or even bad advice for the 25 percent of the population who are introverts. In contrast, Zack tells introverts that they do not need to mimic extroverted networking styles, and instead shows how introverts' natural traits can actually be highly successful networking strategies. This new edition integrates real life examples shared by readers of the first edition to enrich the narrative. It also updates the interactive survey from the first edition and includes revisions to consider digital networking and tools, such as Instagram, which didn't exist when the first edition was published, asking questions such as “What is the role, if any, of Emojis? What about the emergence of virtual conferences?” The second edition will also discuss sensitivity to generational differences to accommodate the growth of millennials in the workforce, working with older workers and how to strengthen their relationships.
An international bestseller, Devora Zack's book flipped networking on its head, challenging the narrative that most books on networking recommended, which offered little or even bad advice for the 25 percent of the population who are introverts. In contrast, Zack tells introverts that they do not need to mimic extroverted networking styles, and instead shows how introverts' natural traits can actually be highly successful networking strategies. This new edition integrates real life examples shared by readers of the first edition to enrich the narrative. It also updates the interactive survey from the first edition and includes revisions to consider digital networking and tools, such as Instagram, which didn't exist when the first edition was published, asking questions such as “What is the role, if any, of Emojis? What about the emergence of virtual conferences?” The second edition will also discuss sensitivity to generational differences to accommodate the growth of millennials in the workforce, working with older workers and how to strengthen their relationships.
This balanced guide to agility gets past the hype and frustration to help frustrated leaders transform their agile transformations.
Agile transformations are supposed to make organizations modern, competitive, and relevant. But in the rush to jump on this latest bandwagon, many leaders make the mistake of adapting superficial versions of Agile techniques, only to find that their organizations are just marginally better versions of their previous selves. Jesse Fewell's book cuts through the “quick fix” hype of Agile theory and uses decades of Agile coaching experience to unpack the mistakes that hold organizations back. He identifies the seven common leadership moves that can be used to unblock stalled Agile transformations. Once you understand these moves, you'll be able to do the hard work of building a wholeheartedly Agile organization: your transformation will go more than skin deep. Based on case studies from the field, this book unapologetically engages with the messiness of organizational culture and process change and will help you navigate those challenges in a way that works for your own people.
Agile transformations are supposed to make organizations modern, competitive, and relevant. But in the rush to jump on this latest bandwagon, many leaders make the mistake of adapting superficial versions of Agile techniques, only to find that their organizations are just marginally better versions of their previous selves. Jesse Fewell's book cuts through the “quick fix” hype of Agile theory and uses decades of Agile coaching experience to unpack the mistakes that hold organizations back. He identifies the seven common leadership moves that can be used to unblock stalled Agile transformations. Once you understand these moves, you'll be able to do the hard work of building a wholeheartedly Agile organization: your transformation will go more than skin deep. Based on case studies from the field, this book unapologetically engages with the messiness of organizational culture and process change and will help you navigate those challenges in a way that works for your own people.
Ben Price reveals that our Constitution and legal system were intentionally designed to give more rights to the wealthy propertied class than the rest of us and exposes how this hamstrings our ability to effectively address a host of pressing social and environmental problems-and what we can do about it.
Many of today's social and environmental problems-homelessness, gun violence, fracking, prison privatization, and many more-resist resolution because the “rights of property” undermine the rights of people. The law attaches the power to rule to pooled wealth, which is owned by a minority. This situation is crippling communities, harming people, and destroying our world.
Ben Price tells the story of how the Federalists secretly drafted the Constitution as a counter-revolutionary document. It restored to the colonial 1% privileges overturned by the revolution, avoiding a popular backlash by bestowing rights on wealth itself, rather than creating a British-style personal aristocracy. These rights of property deprive the majority of their ability to self-govern and weaponize government in ways that let the opulent minority use corporations and the Constitution itself to block local policies that compete with their interests. These problems go far deeper than Citizens United or any other Supreme Court ruling; they are embedded in the very structure of our Constitution, law and government. But Price describes the community rights movement that is challenging the rights of property, and what we all can do to return America to what the revolutionary generation intended.
Many of today's social and environmental problems-homelessness, gun violence, fracking, prison privatization, and many more-resist resolution because the “rights of property” undermine the rights of people. The law attaches the power to rule to pooled wealth, which is owned by a minority. This situation is crippling communities, harming people, and destroying our world.
Ben Price tells the story of how the Federalists secretly drafted the Constitution as a counter-revolutionary document. It restored to the colonial 1% privileges overturned by the revolution, avoiding a popular backlash by bestowing rights on wealth itself, rather than creating a British-style personal aristocracy. These rights of property deprive the majority of their ability to self-govern and weaponize government in ways that let the opulent minority use corporations and the Constitution itself to block local policies that compete with their interests. These problems go far deeper than Citizens United or any other Supreme Court ruling; they are embedded in the very structure of our Constitution, law and government. But Price describes the community rights movement that is challenging the rights of property, and what we all can do to return America to what the revolutionary generation intended.