Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.

Updated with 20% new material, including a brand-new chapter and discussion guide.

Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:

• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.

He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.

With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.

Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.

Updated with 20% new material, including a brand-new chapter and discussion guide.

Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:

• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.

He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.

With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.

Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.

Updated with 20% new material, including a brand-new chapter and discussion guide.

Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:

• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.

He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.

With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.

Would you rather get a root canal than face a group of strangers? Does the phrase “working a room” make you want to retreat to yours? Devora Zack, an avowed introvert and successful consultant who gives presentations to thousands of people at dozens of events annually, feels your pain. She found that other networking books assume that to succeed, you have to act like an extrovert. Not at all. There is another way.

Zack politely examines and then smashes to tiny fragments the “dusty old rules” of standard networking advice. She shows how the very traits that make many people hate networking can be harnessed to forge an approach more effective and user-friendly than traditional techniques. This edition adds new material on applying networking principles in personal situations, handling interview questions, following up—what do you do with all those business cards?—and more.

Networking enables you to accomplish the goals that are most important to you. But you can't adopt a style that goes against who you are—and you don't have to. As Zack writes, “You do not succeed by denying your natural temperament; you succeed by working with your strengths.”

Would you rather get a root canal than face a group of strangers? Does the phrase “working a room” make you want to retreat to yours? Devora Zack, an avowed introvert and successful consultant who gives presentations to thousands of people at dozens of events annually, feels your pain. She found that other networking books assume that to succeed, you have to act like an extrovert. Not at all. There is another way.

Zack politely examines and then smashes to tiny fragments the “dusty old rules” of standard networking advice. She shows how the very traits that make many people hate networking can be harnessed to forge an approach more effective and user-friendly than traditional techniques. This edition adds new material on applying networking principles in personal situations, handling interview questions, following up—what do you do with all those business cards?—and more.

Networking enables you to accomplish the goals that are most important to you. But you can't adopt a style that goes against who you are—and you don't have to. As Zack writes, “You do not succeed by denying your natural temperament; you succeed by working with your strengths.”

A new edition of Devora Zack's classic bestseller (over 120,000 sold in 15 languages) on networking techniques that leverage the strengths of the mingling-averse, updated throughout, with two new chapters.


An international bestseller, Devora Zack's book flipped networking on its head, challenging the narrative that most books on networking recommended, which offered little or even bad advice for the 25 percent of the population who are introverts. In contrast, Zack tells introverts that they do not need to mimic extroverted networking styles, and instead shows how introverts' natural traits can actually be highly successful networking strategies. This new edition integrates real life examples shared by readers of the first edition to enrich the narrative. It also updates the interactive survey from the first edition and includes revisions to consider digital networking and tools, such as Instagram, which didn't exist when the first edition was published, asking questions such as “What is the role, if any, of Emojis? What about the emergence of virtual conferences?” The second edition will also discuss sensitivity to generational differences to accommodate the growth of millennials in the workforce, working with older workers and how to strengthen their relationships.

As the first black female television journalist in the western United States, Belva Davis overcame the obstacles of racism and sexism, and helped change the face and focus of television news. Now she is sharing the story of her extraordinary life in her poignantly honest memoir, Never in My Wildest Dreams. A reporter for almost five decades, Davis is no stranger to adversity. Born to a fifteen-year-old Louisiana laundress during the Great Depression, and raised in the overcrowded projects of Oakland, California, Davis suffered abuse, battled rejection, and persevered to achieve a career beyond her imagination. Davis has seen the world change in ways she never could have envisioned, from being verbally and physically attacked while reporting on the 1964 Republican National Convention in San Francisco to witnessing the historic election of Barack Obama in 2008.

Davis worked her way up to reporting on many of the most explosive stories of recent times, including the Vietnam War protests, the rise and fall of the Black Panthers, the Peoples Temple cult mass suicides at Jonestown, the assassinations of San Francisco Mayor George Moscone and Supervisor Harvey Milk, the onset of the AIDS epidemic, and the aftermath of the terrorist attacks that first put Osama bin Laden on the FBI's Most Wanted List. She encountered a cavalcade of cultural icons: Malcolm X, Frank Sinatra, James Brown, Ronald Reagan, Huey Newton, Muhammad Ali, Alex Haley, Fidel Castro, Dianne Feinstein, Condoleezza Rice, and others.

Throughout her career Davis soldiered in the trenches in the battle for racial equality and brought stories of black Americans out of the shadows and into the light of day. Still active in her seventies, Davis, the “Walter Cronkite of the Bay Area,” now hosts a weekly news roundtable and special reports at KQED, one of the nation's leading PBS stations,. In this way she has remained relevant and engaged in the stories of today, while offering her anecdote-rich perspective on the decades that have shaped us.

As the first black female television journalist in the western United States, Belva Davis overcame the obstacles of racism and sexism, and helped change the face and focus of television news. Now she is sharing the story of her extraordinary life in her poignantly honest memoir, Never in My Wildest Dreams. A reporter for almost five decades, Davis is no stranger to adversity. Born to a fifteen-year-old Louisiana laundress during the Great Depression, and raised in the overcrowded projects of Oakland, California, Davis suffered abuse, battled rejection, and persevered to achieve a career beyond her imagination. Davis has seen the world change in ways she never could have envisioned, from being verbally and physically attacked while reporting on the 1964 Republican National Convention in San Francisco to witnessing the historic election of Barack Obama in 2008. Davis worked her way up to reporting on many of the most explosive stories of recent times, including the Vietnam War protests, the rise and fall of the Black Panthers, the Peoples Temple cult mass suicides at Jonestown, the assassinations of San Francisco Mayor George Moscone and Supervisor Harvey Milk, the onset of the AIDS epidemic, and the aftermath of the terrorist attacks that first put Osama bin Laden on the FBI’s Most Wanted List. She encountered a cavalcade of cultural icons: Malcolm X, Frank Sinatra, James Brown, Ronald Reagan, Huey Newton, Muhammad Ali, Alex Haley, Fidel Castro, Dianne Feinstein, Condoleezza Rice, and others. Throughout her career Davis soldiered in the trenches in the battle for racial equality and brought stories of black Americans out of the shadows and into the light of day. Still active in her seventies, Davis, the “Walter Cronkite of the Bay Area,” now hosts a weekly news roundtable and special reports at KQED, one of the nation’s leading PBS stations,. In this way she has remained relevant and engaged in the stories of today, while offering her anecdote-rich perspective on the decades that have shaped us. “No people can say they understand the times in which they have lived unless they have read this book.” — Dr. Maya Angelou

Belva Davis recounts her remarkable journey from Monroe, Louisiana, up through the black radio industry in Oakland to become an award-winning news anchor known as the Walter Cronkite of the Bay Area.

We all want to live a life without regrets, but few of us succeed. Marc Muchnick, bestselling coauthor of The Leadership Pill, outlines thirty simple yet potentially life-changing actions that anyone can take to avoid regret and thereby live a happier, more meaningful life.
 
Whenever we do something we wish we hadn't—or don't do something we wish we had—we vow it won't happen again. But do we ask ourselves why it happened in the first place?
 
Because we become prisoners of habit and circumstance, we take people in our lives for granted and fail to be true to ourselves. We stop growing and learning, become self-absorbed and judgmental, and lose touch with our innate goodness. Inspired by his final conversation with a dying friend, Marc Muchnick's No More Regrets! is specifically designed to help you avoid these pitfalls.
 
Just one or two of the thirty ways to greater happiness and meaning outlined here could potentially change your life. Muchnick's suggestions are straightforward, thoughtful, and easy to implement—often just a matter of shifting perspective and seeing the world differently. No More Regrets! will show you how to live in a way that allows you to confidently move forward rather than constantly look back.

We all want to live a life without regrets, but few of us succeed. Marc Muchnick, bestselling coauthor of The Leadership Pill, outlines thirty simple yet potentially life-changing actions that anyone can take to avoid regret and thereby live a happier, more meaningful life.
 
Whenever we do something we wish we hadn't—or don't do something we wish we had—we vow it won't happen again. But do we ask ourselves why it happened in the first place?
 
Because we become prisoners of habit and circumstance, we take people in our lives for granted and fail to be true to ourselves. We stop growing and learning, become self-absorbed and judgmental, and lose touch with our innate goodness. Inspired by his final conversation with a dying friend, Marc Muchnick's No More Regrets! is specifically designed to help you avoid these pitfalls.
 
Just one or two of the thirty ways to greater happiness and meaning outlined here could potentially change your life. Muchnick's suggestions are straightforward, thoughtful, and easy to implement—often just a matter of shifting perspective and seeing the world differently. No More Regrets! will show you how to live in a way that allows you to confidently move forward rather than constantly look back.

We all want to live a life without regrets, but few of us succeed. Marc Muchnick, bestselling coauthor of The Leadership Pill, outlines thirty simple yet potentially life-changing actions that anyone can take to avoid regret and thereby live a happier, more meaningful life.

"A thoughtful, practical read about the future of the flexible office."—Adam Grant


“Office shock” is an abrupt, unsettling change in where, when, how, and even why we work. In this visionary book, three prominent futurists argue that the office is both a place and a process—offices and officing—with a new range of choices, including what they call the emerging officeverse. To see the possibilities with fresh eyes, we must use future-back thinking to ask, What is the purpose of your officing? What are the outcomes—especially regarding climate—you want to achieve? With whom do you want to office? How will you augment your intelligence? Where and when will you office? How will you create an agile office? Traditional offices were often unfair, uncomfortable, uncreative, and unproductive. This book explores how to seize this great opportunity to transform office work.

"A thoughtful, practical read about the future of the flexible office."—Adam Grant


“Office shock” is an abrupt, unsettling change in where, when, how, and even why we work. In this visionary book, three prominent futurists argue that the office is both a place and a process—offices and officing—with a new range of choices, including what they call the emerging officeverse. To see the possibilities with fresh eyes, we must use future-back thinking to ask, What is the purpose of your officing? What are the outcomes—especially regarding climate—you want to achieve? With whom do you want to office? How will you augment your intelligence? Where and when will you office? How will you create an agile office? Traditional offices were often unfair, uncomfortable, uncreative, and unproductive. This book explores how to seize this great opportunity to transform office work.

“A thoughtful, practical read about the future of the flexible office.”-Adam Grant

“Office shock” is an abrupt, unsettling change in where, when, how, and even why we work. In this visionary book, three prominent futurists argue that the office is both a place and a process-offices and officing-with a new range of choices, including what they call the emerging officeverse.

To see the possibilities with fresh eyes, we must use future-back thinking to ask, What is the purpose of your officing? What are the outcomes-especially regarding climate-you want to achieve? With whom do you want to office? How will you augment your intelligence? Where and when will you office? How will you create an agile office?

Traditional offices were often unfair, uncomfortable, uncreative, and unproductive. This book explores how to seize this great opportunity to transform office work.