This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves.


We're all familiar with the introvert/extrovert divide, but there is another dichotomy that is just as significant. From the famed Myers-Briggs personality scale, Feelers put more weight on personal concerns and the people involved, and Thinkers are guided by objective principles and impersonal facts. This simple distinction lays the groundwork for the profoundly different ways that individuals make sense of and engage in both the workplace and the world.

Devora Zack, herself a proud snowflake, says we can directly control only three things: what we say, what we think, and what we do. Zack makes a strong case that the best use of our energy is to focus on our own reactions and perceptions rather than trying to fix or change others. The book includes an assessment that readers can take to learn their placement on the Thinker/Feeler spectrum before exploring different modes of communication and motivation based on personality type. Zack guides her readers to channel their emotions and successfully connect with those on the other side, both inside and outside of the workplace.

America has an urgent need for Latino and Latina executives. This book identifies a path to uplift and amplify their representation in leadership.



Dr. Robert Rodriguez and Andrés T. Tapia call it the "4 percent Shame"-the low percentage of Latino corporate executives today. Inspired by Price Cobbs's seminal work on the secrets of successful Black leaders, this book seeks to understand the external forces of conscious and unconscious biases and the internal forces that create tensions for many Latinos about whether to assimilate, opt out, or double down on their cultural identities in their quest to get ahead.

Using insights from in-depth interviews with twenty highly successful boomer Latino and Latina executives and focus groups with dozens of Gen X and millennial leaders, the authors have captured lessons about how these individuals chose their career paths, how they addressed challenges, and how they seized opportunities. The discussions are interpreted through the lenses of the authors' different personal experiences as Latino leaders in corporate America and synthesized as a guide for future leaders.

Consumers of the future are going to want their consumption hand in hand with a demonstrated commitment to bettering our world- it is the companies that can deliver on this that will thrive in the coming decades.

More and more, employees, customers, and investors want their work and money to not only provide for their own material needs but to also help create a better world for all. Bestselling author John Izzo teams up with Jeff VanderWein to show leaders and companies how to transform their corporate culture so they can succeed in the midst of this Purpose Revolution.
Today people want more than just a good job or a good deal--increasingly, they want to feel like they're doing good as well, that their work and money are contributing to some greater purpose. John Izzo and Jeff VanderWielen call it The Purpose Revolution, and in this revelatory book they argue that it will dramatically transform the world of business.
While they describe the Purpose Revolution's impact on consumers and investors, their prime focus is on how to activate purpose among employees and how to embed purpose in the culture of your organization. Because you can't fake purpose--it has to be a genuine part of your organizational DNA if you're going to attract customers and investors. Using many examples, the authors illustrate how to lead in this new age of social good, how to attract and engage talented employees, how to create a purposeful culture, and how to win loyalty from employees, customers, and investors.

Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish.



We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's not-can help us all communicate more effectively and flourish in all areas of our lives.

By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate these two practices and the principles that underlie them.

The second edition includes a new chapter on establishing the right mindset for appreciative conversations and a free discussion guide download. This book demonstrates how the practices and principles of Appreciative Inquiry strengthen relationships and generate possibilities for a future that works for everyone.

Learn how to take the right risks for lasting success. Begin Boldly provides a framework for making the kind of bold moves that will get your career off to its best start!

Many women enter the workforce feeling like they can never make a mistake, and as a result, they don't take risks in the crucial early stages of their careers. Women, and BIPOC women especially, are disproportionally penalized for mistakes, so any risk begins to feel like a bad risk. A 2019 KPMG study found that fewer than 43 percent of women surveyed were willing to take “big” risks, including volunteering to do a major presentation or asking for a pay raise.

Christie Hunter Arscott equips readers with the ability to differentiate between reckless and intelligent risks using an actionable model built around three mindsets: a curious mindset, a courageous mindset, and an agile mindset. With a step-by-step method for taking risks, making refinements, and assessing rewards, Arscott's approach gives women a flexible and repeatable framework to guide them through this critical career skill.

Liftoff empowers women to take chances on themselves so that risk-taking becomes an enlightening and empowering antidote for self-doubt.

This book will include a discussion guide.

Bestselling author Ken Blanchard and leading psychologist Morton Shaevitz offer advice, based on both research and personal experience, for infusing the second half of your life with passion, energy, and excitement.

The ever-increasing complexity we face requires a new way to think and work. To effectively lead an organization, bestselling author Mark Miller says, you have to play chess, not checkers. He shows how this mentality enables you to marshal all your available resources, including every employee, to strategically address challenges and opportunities.

In his latest business fable, top leadership author Mark Miller tells the story of newly appointed CEO Blake Brown, who takes over a company distressed by poor performance and low morale. Nothing Blake learned from his previous job seems to help him deal with the bigger, more complex problems he now faces. The game has changed. As his new mentor points out, Blake is playing a simple game of checkers when he should be playing chess.

Miller uses this metaphor to show how leaders can encourage deep, strategic thinking throughout an organization and utilize the unique abilities of each employee (bishops move differently than knights). He explains how to apply the “chess not checkers” mentality in four critical areas: leadership development, employee engagement, organizational alignment, and execution. This is an appealing, accessible guide to helping all leaders think ahead, plan their moves, and avoid getting checkmated by circumstances or competitors.

In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.


Our divides are destroying us: red versus blue, Black versus White, globalists versus nationalists, agnostics versus Christians. Drawing on seminal research on social identity and cultural intelligence, this book explains our impulse to divide people into “us” versus “them” and reveals how we can tackle tribalism, confront racism, and develop a common vision for the future.

In Digital, Diverse & Divided, David Livermore outlines the four competencies of Cultural Intelligence (CQ):

• Motivation (CQ Drive)
• Cognition (CQ Knowledge)
• Metacognition (CQ Strategy)
• Behavior (CQ Action)

He shows how we can apply this foundation to a wide range of intercultural situations. This book includes personal anecdotes, stories from around the world, and references to the work of prominent authors, psychologists, thinkers, and economists.

Livermore examines different factors-place, race, gender, religious beliefs, and politics-that shape how we see the world and offers a way for us to reclaim our shared humanity.

Bridging insights from both East and West, Murphy-Shigematsu provides a fresh way of looking at mindfulness that incorporates compassion, spirituality, and a concern for the greater good. The author's approach has been celebrated both in Japan and in the US.

As the mindfulness craze has spread in the West it's becoming too commercialized, intellectualized, and diluted. Mindfulness as stress-reducer and attention-enhancer keeps it on a purely cognitive level, missing the emotional, spiritual, and compassionate aspects that have traditionally been an integral part of the practice. In this book (a bestseller in Japan), Murphy-Shigematsu describes what he calls heartfulness, which returns mindfulness to its roots by adding seven additional elements:
-Attention as respect and deep listening
-Vulnerability as humility and courage
-Authenticity as genuineness
-Acceptance of things we cannot change
-Gratitude for what we receive
-Connectedness to ourselves, others, and the world
-Responsibility for ourselves and others

Do you ever hear about a self-made millionaire in the news and wonder: how did they achieve it? In this book, Brian Tracy walks you through the hidden secrets of what makes self-made millionaires, and shows how anyone, no matter where they are in life at this moment, can become a millionaire.

Books like StrengthsFinder 2.0 have helped leaders discover their strengths-but tend to stop there. Thuy and Milo Sindell argue that focusing only on our best abilities neglects a vital development opportunity. Inside every leader are “middle skills,” hidden strengths that can be turned into full strengths with attention and focus.

Discover Your Strengths and the StrengthsFinder titles-has resulted in a very one-dimensional model for leadership growth, say Thuy and Milo Sindell. Their research and work have shown that, like everyone, you have hidden, undeveloped strengths that, if identified and worked on, can expand your repertoire of skills, make you a better-balanced leader, and significantly improve performance.

Everyone has what the Sindells call Default Skills, or obvious strengths; Deficient Skills, or weaknesses; and Hidden Strengths, or skills in the middle. Focusing only on Default Skills can lead to resting on your laurels. But trying to develop Deficient Skills isn't worth it. It takes too much time and effort to bring these skills up to speed-the ROI just isn't there. It's in the neglected middle skills that the most potent development opportunities lie. They're close enough to being strengths that working on them can offer a powerful payoff-they are Hidden Strengths.

Using assessments, exercises, and case studies, the Sindells help you identify your most promising middle skills-your Hidden Strengths-and create a plan to turn them into full strengths. In today's work environment, not growing and stretching yourself translates into lack of innovation, stagnation, and obsolescence. Relying upon strengths is like relying upon training wheels-at a certain point you need to take them off improve and grow.

Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.

All too often, we find our conversations stuck in cyclical patterns of unproductive behavior. We listen half-heartedly, react emotionally, and respond habitually, or what Chuck Wisner calls “sleep talking.”

Conscious Conversations explores the way we can reframe our thoughts, emotions, reactions, and interactions so we form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor. Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each:

• Storytelling-Acknowledging and investigating the stories we tell ourselves about ourselves and others
• Collaborating-Exploring the way our stories interact with other people's stories
• Creating-Cocreating possibilities and discovering unforeseen solutions to sticky problems
• Committing-Coordinating our actions with others to get things done

These conversations unfold sequentially: our awareness of our stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements. This framework makes it possible to identify, understand, and deactivate disruptive emotional triggers; listen with empathy to people with opposing perspectives; and forge relationships built on trust.

Smart machines are replacing more and more jobs. Edward Hess and Katherine Ludwig show how to develop abilities that machines don't have so we can thrive in this Smart Machine Age. Underlying them all is a sense of personal humility: honestly recognizing our limitations and working to mitigate them.


In nearly every industry, smart machines are replacing human labor. It's not just factory jobs-automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility.

We need to be humble enough to let go of the idea that “smart” means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things. Instead, we need to cultivate important abilities that smart machines don't have (yet): thinking critically, creatively, and innovatively and building close relationships with others so we can collaborate effectively. Hess and Ludwig call this being NewSmart.

To develop these abilities, we need to practice four specific behaviors: keeping our egos out of our way, managing our thoughts and emotions to curb any biases or defensiveness, listening to others with an open mind, and connecting with others socially and emotionally. What all these behaviors have in common is, again, humility-avoiding self-centeredness so we can learn from and work with other humans. Hess and Ludwig offer a guide to developing these NewSmart abilities and to creating organizations where these qualities are encouraged and rewarded.

“Natalie Nixon's new book provides a fresh primer on how to cultivate creativity in the workplace.”
—Nir Eyal, bestselling author of Hooked and Indistractable

Too many people associate creativity solely with the arts, even though to be an incredible scientist, engineer, or entrepreneur requires immense creativity. And it's the key to developing breakthrough products and services. Natalie Nixon, a creativity strategist with a background in cultural anthropology, fashion, and service design, says that in the fourth industrial revolution a creativity leap is needed to bridge the gap that exists between the churn of work and the highly sought-after prize called innovation.

Nixon says that since humans are hardwired to be creative, it is a competency anyone can develop. She shows that it balances wonder (awe, audacity, and curiosity) with rigor (discipline, skill-building, and attention to detail), and that inquiry, improvisation, and intuition are the key practices that increase those capacities. Drawing on interviews with fifty-six people from diverse backgrounds—farming, law, plumbing, architecture, perfumery, medicine, education, technology, and more—she offers illuminating examples of how creativity manifests in every kind of work.

Combining creativity tools and techniques with real-world stories of innovative people and businesses, this book is a provocation, an inspiration, and an invitation to unleash the innate creativity that lies within each of us. It offers a more dynamic and integrative way to adapt and innovate, one that allows us the freedom to access our full human selves.

For a lucky few, light conversation at parties and social events is a breeze. For the rest of us, there is Carol Fleming (bestselling author of It's the Way You Say It), who breaks even the shortest bit of small talk into an understandable process that anyone can master.

Much of your personal success hinges on the effectiveness of your personal communication skills. Whether or not new doors are opened to you may depend on how well you can meet one of life's most frustrating social challenges--starting and developing conversations with strangers, aka "small talk." Small talk is usually considered to be a light, pleasant, and safe verbal exchange, which allows people the time and association to get a sense of each other. It consists of introductions, exchange of personal information and interests when meeting new people and searching for a topic of mutual interest. According to Carol Fleming, conversationalist-extraordinaire, the business of small talk means:
-Bringing people together
-Facilitating understanding
-Finding friendships, building trust and maintaining relationships
-Developing your business
-Exposing you to different points of view
This book teaches you the concrete skills of social behavior, and promises to increase your understanding of what small talk is and what it does, while revealing the rituals and strategies for developing conversation. You may not think you have the "gift of gab," but Carol Fleming will convince you that you can master the fine art of small talk in all your business and social encounters.

The much-anticipated sequel to the bestselling Life Reimagined (over 40,000 copies sold), this new guide to finding one's calling at work applies to all ages and stages of life.

The speed, scope, and turbulence of the working world has increased exponentially over the last decade-plus. Work hours are steadily increasing, and people's work lives now extend far past 65. With so much time spent on the job, it's more important than ever to find work that makes the most of your unique gifts, interests, and passions-to discover your true calling. That's exactly what bestselling authors Richard Leider and David Shapiro help you do in Work Reimagined.

The authors combine a thoughtful and practical discussion about finding your calling with advice and examples showing how to apply these ideas to your life. Through a unique Calling Card exercise-available online-that features a guided exploration of 52 "natural preferences" (such as Advancing Ideas, Doing the Numbers, Building Relationships, Performing Events) the book gives readers a new way to detect and reflect on the core of their life's work. They mix in dozens of inspiring stories featuring individuals who have found, or are in the process of finding, their calling. This is an inspiring, effective, and entertaining approach to discovering the work you were born to do, no matter what stage of life you are in.

Frequent keynote speaker and bestselling author of The Magic of Conflict (over 100,000 copies sold) and Journey to Center (over 20,000 copies sold) presents his radically simple centering technique as an effective antidote to our endemic “busy-ness.”