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The problem for most Americans is not lack of income. A bigger, more widespread problem is the lack of discipline needed to adhere to long-term financial goals. This book shows readers how to make the mindset shift required to successfully plan for the future.
In most personal finance books you'll read, almost redundantly, that the road to wealth is made up of 80% behavior and 20% application. You'll also read that building wealth is about the long game and planning for the future. The overwhelming majority of successful financial planners know this to be true - so why are the bulk of young Americans still fixated on the get rich quick mentality? Because they haven't received adequate advice on how to identify their true motivations for building wealth - until now. In order to build wealth that lasts for generations, we must access our deepest desires, whether that is sharing with our community, security for our family, or leaving behind a legacy.
This book is designed to help people under 30 envision building multigenerational wealth by committing to a mindset of discipline that goes beyond retirement planning but instead, plan for a legacy. Yarnway walks readers through the different decades of their life, from the "roaring twenties" through the "thrifty fifties and beyond," explicitly showing how readers will be building intergenerational wealth at each stage. Wealth building isn't something that can be left until later - financial stability depends on the disciplined mindset that is created now.
In most personal finance books you'll read, almost redundantly, that the road to wealth is made up of 80% behavior and 20% application. You'll also read that building wealth is about the long game and planning for the future. The overwhelming majority of successful financial planners know this to be true - so why are the bulk of young Americans still fixated on the get rich quick mentality? Because they haven't received adequate advice on how to identify their true motivations for building wealth - until now. In order to build wealth that lasts for generations, we must access our deepest desires, whether that is sharing with our community, security for our family, or leaving behind a legacy.
This book is designed to help people under 30 envision building multigenerational wealth by committing to a mindset of discipline that goes beyond retirement planning but instead, plan for a legacy. Yarnway walks readers through the different decades of their life, from the "roaring twenties" through the "thrifty fifties and beyond," explicitly showing how readers will be building intergenerational wealth at each stage. Wealth building isn't something that can be left until later - financial stability depends on the disciplined mindset that is created now.
“This book reminds us of what we have in common: the power to create a good life for ourselves and for others, no matter what the world has in store for us.” -Michael J. Fox
Disabled people are strong. There is no group in history with more consistent experience at making their mark despite the deck being stacked against them. Al Etmanski's mission is to push back against ableism and show disabled people as authoritative sources on creativity, resilience, love, and meaning. In this inspiring book, he lays out ten lessons we can learn from the disabled, each one illustrated with stories of real people. Some names are familiar, like Stephen Hawking, Helen Keller, Stevie Wonder, Michael J. Fox, and Temple Grandin. Others less so, like Caroline Casey, who became the first Western female mahout (elephant rider) and rode solo across India despite being legally blind; Aaron Phillip, a trans woman with cerebral palsy who is a professional model; or Liz Etmanski, the author's daughter, a spoken-word poet and artist with Down syndrome. Recognizable or not, you will have no trouble relating to their stories and experiences and applying their insights to enrich your life.
Disabled people are strong. There is no group in history with more consistent experience at making their mark despite the deck being stacked against them. Al Etmanski's mission is to push back against ableism and show disabled people as authoritative sources on creativity, resilience, love, and meaning. In this inspiring book, he lays out ten lessons we can learn from the disabled, each one illustrated with stories of real people. Some names are familiar, like Stephen Hawking, Helen Keller, Stevie Wonder, Michael J. Fox, and Temple Grandin. Others less so, like Caroline Casey, who became the first Western female mahout (elephant rider) and rode solo across India despite being legally blind; Aaron Phillip, a trans woman with cerebral palsy who is a professional model; or Liz Etmanski, the author's daughter, a spoken-word poet and artist with Down syndrome. Recognizable or not, you will have no trouble relating to their stories and experiences and applying their insights to enrich your life.
In the age of identity politics, the fear of selling out is rampant-but Zheng and Hansen say there's nothing wrong with it and show how to do it without betraying your deepest values and beliefs.
What happens when you're a proud person of color, but you fall in love with a white person? What if you don't believe in working for megacorporations, but one offers you a six-figure salary, and you have a family to feed? Will you sell out, and is that wrong?
The truth is we're all sellouts. Our life circumstances change in ways we can't predict. Offering practical assessment scenarios and hard-hitting questions, Zheng and Hansen propose new ways of authentically thinking about marginalization, privilege, and self-interest, including five key components of ethically selling out:
• Lose the purity politics-you're a human being, not a model member of a group.
• Embrace your changing identities, roles, and expectations‑-see change as growth, not betrayal.
• Maintain a sense of meaning-hang on to your personal values as you navigate life's changes.
• Seek a chosen family and community-isolation only reinforces negative reactions to selling out.
• Constantly question your world-don't accept the status quo!
What happens when you're a proud person of color, but you fall in love with a white person? What if you don't believe in working for megacorporations, but one offers you a six-figure salary, and you have a family to feed? Will you sell out, and is that wrong?
The truth is we're all sellouts. Our life circumstances change in ways we can't predict. Offering practical assessment scenarios and hard-hitting questions, Zheng and Hansen propose new ways of authentically thinking about marginalization, privilege, and self-interest, including five key components of ethically selling out:
• Lose the purity politics-you're a human being, not a model member of a group.
• Embrace your changing identities, roles, and expectations‑-see change as growth, not betrayal.
• Maintain a sense of meaning-hang on to your personal values as you navigate life's changes.
• Seek a chosen family and community-isolation only reinforces negative reactions to selling out.
• Constantly question your world-don't accept the status quo!
Based on the New York Times bestseller The Body Is Not an Apology, this is an action guide to help readers practice the art of radical self-love both for themselves and to transform our society.
Readers of The Body Is Not an Apology have been clamoring for guidance on how to do the work of radical self-love. After crowdsourcing her community, Sonya Renee Taylor found her readers wanted more concrete ideas on how to apply this work in a larger social and structural context. Your Body Is Not an Apology is the action guide that gives them just that-tools and structured frameworks they can apply immediately to start changing the world. Taylor guides readers with concrete ideas and, as always, practical applications that move us beyond theory and into doing and being radical self-love change agents in the world. This workbook, along with the new edition of the book, will put people in action in their organizations, in politics, in their doctor's offices, and at their jobs.
Readers of The Body Is Not an Apology have been clamoring for guidance on how to do the work of radical self-love. After crowdsourcing her community, Sonya Renee Taylor found her readers wanted more concrete ideas on how to apply this work in a larger social and structural context. Your Body Is Not an Apology is the action guide that gives them just that-tools and structured frameworks they can apply immediately to start changing the world. Taylor guides readers with concrete ideas and, as always, practical applications that move us beyond theory and into doing and being radical self-love change agents in the world. This workbook, along with the new edition of the book, will put people in action in their organizations, in politics, in their doctor's offices, and at their jobs.
Kick fear-based living to the curb and discover exactly how to manifest the life of your dreams!
Drawing on two decades of experience working with high achievers, motivational expert Delatorro McNeal teaches people how to achieve their dreams for a fuller life. He shares seven steps for excellence alongside key lessons on how to widen your experiences and perspectives and deepen your relationships, impact, and fulfillment. As a lifelong biker, McNeal uses a motorcycle metaphor to describe the differences between living life by shifting into a higher gear versus being on cruise control. He outlines how to:
• Lean into changes you seek
• Put your kickstand up and turn excuses into declarations
• Fuel yourself with faith over fear
• Navigate the flow of your emotions
• Maintain your engine for a smoother long-term ride
• Embrace the potholes you'll encounter along your journey
• Shift through the four gears of life and business
This book will help you stop procrastinating, throw out your excuses, achieve your goals at an accelerated rate, and prepare for the ride of your life.
Drawing on two decades of experience working with high achievers, motivational expert Delatorro McNeal teaches people how to achieve their dreams for a fuller life. He shares seven steps for excellence alongside key lessons on how to widen your experiences and perspectives and deepen your relationships, impact, and fulfillment. As a lifelong biker, McNeal uses a motorcycle metaphor to describe the differences between living life by shifting into a higher gear versus being on cruise control. He outlines how to:
• Lean into changes you seek
• Put your kickstand up and turn excuses into declarations
• Fuel yourself with faith over fear
• Navigate the flow of your emotions
• Maintain your engine for a smoother long-term ride
• Embrace the potholes you'll encounter along your journey
• Shift through the four gears of life and business
This book will help you stop procrastinating, throw out your excuses, achieve your goals at an accelerated rate, and prepare for the ride of your life.
Bestselling authors adrienne maree brown and Sonya Renee Taylor create an unforgettable and transformational experience of journaling your way into your most authentic self.
This journal will help you claim permission to live your purpose. Based on the bestselling philosophies of radical self-love, emergent strategy, and pleasure activism, this journal gives you permission to love yourself deeply as you are.
Journaling to these prompts will help you surrender to your body's needs instead of forcing yourself into cramped disciplines. It will encourage you to become awed by the natural beauty of your divine self instead of being rampantly self-critical. It will aid you in embracing your shadows and accepting responsibility for your impact all while liberating you to just be.
This structured journal provides six key practices, with prompts for each practice that center on curiosity, surrender, grace, and satisfaction.
This journal will help you claim permission to live your purpose. Based on the bestselling philosophies of radical self-love, emergent strategy, and pleasure activism, this journal gives you permission to love yourself deeply as you are.
Journaling to these prompts will help you surrender to your body's needs instead of forcing yourself into cramped disciplines. It will encourage you to become awed by the natural beauty of your divine self instead of being rampantly self-critical. It will aid you in embracing your shadows and accepting responsibility for your impact all while liberating you to just be.
This structured journal provides six key practices, with prompts for each practice that center on curiosity, surrender, grace, and satisfaction.
The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of COVID-19.
The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
This new edition condenses the tried and true eight-step formula into a tighter, more efficient three-step formula. From her work with clients, the author has updated industry-specific complaint examples and added in new concepts, such as a process that enables employees to handle complaints with increased emotional resilience-something that is sorely needed since dealing with increasingly difficult customers is a common occurrence in the wake of the COVID-19 pandemic.
Handling complaints doesn't have to be a negative, soul-crushing experience. Janelle Barlow gives the right tools to treat each of them as a source of innovative ideas that can transform your business.
The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
This new edition condenses the tried and true eight-step formula into a tighter, more efficient three-step formula. From her work with clients, the author has updated industry-specific complaint examples and added in new concepts, such as a process that enables employees to handle complaints with increased emotional resilience-something that is sorely needed since dealing with increasingly difficult customers is a common occurrence in the wake of the COVID-19 pandemic.
Handling complaints doesn't have to be a negative, soul-crushing experience. Janelle Barlow gives the right tools to treat each of them as a source of innovative ideas that can transform your business.
Written by Dan Sullivan, the acclaimed speaker, author, consultant, and coach to entrepreneurs, this book provides refreshingly simple laws that will instantly shift your perspective to help you fully realize your personal and professional potential.
Growth is a fundamental human need. It is at the root of everything that gives us a feeling of accomplishment, satisfaction, meaning, and progress. Yet many people find their growth stalled at some point. In The Laws of Lifetime Growth, Dan Sullivan and Catherine Nomura offer ten simple laws that everyone can use to keep a fresh, innovative perspective on their lives and the world around them.
These laws are the distillation of Sullivan's years of coaching successful people, paying attention to what motivates them and what unlocks their greatest abilities. Each chapter is devoted to exploring one of the ten laws in detail, including stories of people from all walks of life who exemplify the law in action, common pitfalls that people often run into trying to apply the law, and practical strategies for getting past those obstacles. This second edition includes new examples, a self-assessment to measure your progress, and access to an interactive online tool. Once you start to integrate these laws into your life, you'll never outgrow them, they'll never become obsolete, and they will continue to lead you to greater happiness and fulfillment.
Growth is a fundamental human need. It is at the root of everything that gives us a feeling of accomplishment, satisfaction, meaning, and progress. Yet many people find their growth stalled at some point. In The Laws of Lifetime Growth, Dan Sullivan and Catherine Nomura offer ten simple laws that everyone can use to keep a fresh, innovative perspective on their lives and the world around them.
These laws are the distillation of Sullivan's years of coaching successful people, paying attention to what motivates them and what unlocks their greatest abilities. Each chapter is devoted to exploring one of the ten laws in detail, including stories of people from all walks of life who exemplify the law in action, common pitfalls that people often run into trying to apply the law, and practical strategies for getting past those obstacles. This second edition includes new examples, a self-assessment to measure your progress, and access to an interactive online tool. Once you start to integrate these laws into your life, you'll never outgrow them, they'll never become obsolete, and they will continue to lead you to greater happiness and fulfillment.
The media's bias toward stories of conflict, violence, and division is bad for your health. Hal Urban shows how to find the positive and uplifting all around us.
The news media thrives on bad news. In recent years, the political climate has become vitriolic and divisive, our country seems more polarized than ever, and news feels inescapable because technology has significantly increased its reach. People who like to stay informed need a lift.
Most people are aware that what they eat greatly impacts their physical health: junk food is bad, vegetables are good. Hal Urban argues that we can nourish our minds by choosing how we consume news, and that when we surrender all that choice to media and external forces, we give up our growth, freedom, and mental health. Countless signs of progress and acts of kindness exist all around the world if you know where to look. And there are positive aspects in our own lives-family, friends, simple beauties, and everyday generosities-that we take for granted. This book helps readers understand that, as the late Zig Ziglar said, "You are what you are because of what goes into your mind."
The news media thrives on bad news. In recent years, the political climate has become vitriolic and divisive, our country seems more polarized than ever, and news feels inescapable because technology has significantly increased its reach. People who like to stay informed need a lift.
Most people are aware that what they eat greatly impacts their physical health: junk food is bad, vegetables are good. Hal Urban argues that we can nourish our minds by choosing how we consume news, and that when we surrender all that choice to media and external forces, we give up our growth, freedom, and mental health. Countless signs of progress and acts of kindness exist all around the world if you know where to look. And there are positive aspects in our own lives-family, friends, simple beauties, and everyday generosities-that we take for granted. This book helps readers understand that, as the late Zig Ziglar said, "You are what you are because of what goes into your mind."
In a world with a surplus of ideas, what separates a good idea from a bad one? Learn how to cultivate a mindset that produces the kind of ideas people can't turn down.
Most professionals cannot generate a solid idea. They either offer up tired or reused ones, or they generate lots of ideas but none that are worth pursuing.
A great idea presents a well-formulated thought or plan of action that spurs growth, change, advancement, adaptation, or new insight. Worthwhile ideas move the needle; they change the playing field altogether.
The New Art of Ideas is designed to help readers consistently produce worthwhile ideas by becoming nimble and imaginative thinkers better equipped to compete and produce in a global economy. Robin Landa identifies the Three Gs of every good idea:
• Goal-Your vision for the end
• Gap-The underdeveloped area that your idea fills
• Gain-The overall benefits of your goal
With explanations and examples of each component, this book demystifies the process of effective ideation and hands you the key to unlock your creative potential.
Most professionals cannot generate a solid idea. They either offer up tired or reused ones, or they generate lots of ideas but none that are worth pursuing.
A great idea presents a well-formulated thought or plan of action that spurs growth, change, advancement, adaptation, or new insight. Worthwhile ideas move the needle; they change the playing field altogether.
The New Art of Ideas is designed to help readers consistently produce worthwhile ideas by becoming nimble and imaginative thinkers better equipped to compete and produce in a global economy. Robin Landa identifies the Three Gs of every good idea:
• Goal-Your vision for the end
• Gap-The underdeveloped area that your idea fills
• Gain-The overall benefits of your goal
With explanations and examples of each component, this book demystifies the process of effective ideation and hands you the key to unlock your creative potential.
“A wonderful book for thinking about how to release ourselves from crippling processes. It's time for men-and for all of us-to stand up and say, ‘Give us back our full humanity, give us back our dignity.'”
-Paul Gilbert, PhD, author of The Compassionate Mind
In a recent FiveThirtyEight poll, 60 percent of men surveyed said society puts pressure on men to behave in a way that is unhealthy or bad. Men account for 80 percent of suicide deaths in the United States and twice as many opioid overdose deaths as women. It's clear we urgently need new a model for a masculinity that works for both men and women.
As an antidote to “toxic masculinity, which the authors reframe as Confined Masculinity, Ed Adams and Ed Frauenheim propose a new male paradigm: Expanded Masculinity. It replaces negative traits like hypercompetitiveness, anger, violence, misogyny, and extreme self-interest with compassion for others, a strong collaborative spirit, emotional expressivity, respect for cultural diversity and gender equality, and protection of the earth. Through hopeful stories, interviews with both thought leaders and everyday men, and practical exercises, this book shows the liberating power of a masculinity defined by the five Cs of Expanded Masculinity: Curiosity, Courage, Compassion, Connection, and Commitment. This way of being a man fosters healthy, harmonious relationships at every level.
-Paul Gilbert, PhD, author of The Compassionate Mind
In a recent FiveThirtyEight poll, 60 percent of men surveyed said society puts pressure on men to behave in a way that is unhealthy or bad. Men account for 80 percent of suicide deaths in the United States and twice as many opioid overdose deaths as women. It's clear we urgently need new a model for a masculinity that works for both men and women.
As an antidote to “toxic masculinity, which the authors reframe as Confined Masculinity, Ed Adams and Ed Frauenheim propose a new male paradigm: Expanded Masculinity. It replaces negative traits like hypercompetitiveness, anger, violence, misogyny, and extreme self-interest with compassion for others, a strong collaborative spirit, emotional expressivity, respect for cultural diversity and gender equality, and protection of the earth. Through hopeful stories, interviews with both thought leaders and everyday men, and practical exercises, this book shows the liberating power of a masculinity defined by the five Cs of Expanded Masculinity: Curiosity, Courage, Compassion, Connection, and Commitment. This way of being a man fosters healthy, harmonious relationships at every level.
“The perfect book for the times in which we live . . . page after page of engaging stories, profound insights, and practical tips on how you can stand up and take responsibility for making something meaningful happen.”
-Jim Kouzes, coauthor of the bestselling The Leadership Challenge
Stepping Up argues that almost every problem, from personal difficulties and business challenges to social issues, can be solved if all of us look to ourselves to create change rather than looking to others. And with the research to prove it, John Izzo shows that by seeing ourselves as the locus rather than the victims of change, we are happier, less stressed, and more powerful.
Izzo offers seven compelling principles that enable anyone to effectively bring about positive change. This book is filled with stories that illustrate the incredible power of stepping up: a middle-aged Italian shopkeeper who fought back against the Mafia, two teenagers who ignited an antibullying movement, an executive who turned a dying division into a profit center, and many more. This second edition includes a new chapter on the Stepping Up Continuum, a model that looks at six ways to know if you are stepping up or stepping back, as well as fresh stories and a self-assessment tool for helping leaders create a culture for stepping up in their organizations.
-Jim Kouzes, coauthor of the bestselling The Leadership Challenge
Stepping Up argues that almost every problem, from personal difficulties and business challenges to social issues, can be solved if all of us look to ourselves to create change rather than looking to others. And with the research to prove it, John Izzo shows that by seeing ourselves as the locus rather than the victims of change, we are happier, less stressed, and more powerful.
Izzo offers seven compelling principles that enable anyone to effectively bring about positive change. This book is filled with stories that illustrate the incredible power of stepping up: a middle-aged Italian shopkeeper who fought back against the Mafia, two teenagers who ignited an antibullying movement, an executive who turned a dying division into a profit center, and many more. This second edition includes a new chapter on the Stepping Up Continuum, a model that looks at six ways to know if you are stepping up or stepping back, as well as fresh stories and a self-assessment tool for helping leaders create a culture for stepping up in their organizations.
In a time of increasing disconnection and uncertainty, Leading with Joy shows how leaders can reclaim their purpose and embrace joy in service of social transformation.
Leadership that connects people and centers compassion and trust instead of competition and disconnection is needed more than ever before. There are plenty of manuals that show people how to manage organizations, but what is really needed in this moment is a book that shows us how to include kindness and inspiration within leadership. Leading with Joy promotes a courageous and compassionate approach to leadership that can sustain purposeful action and social change.
This book takes the form of a series of vignettes about the authors' insights and stories, with reflection questions at the end of each one. Through these stories-which address topics such as workplace triumphs and lessons, family relationships, and even near-death experiences- Akaya Windwood and Rajasvini Bhansali illuminate different aspects of leadership, such as humility, forgiveness, and kindness, and invite leaders to respond to the current moment.
The book draws on the authors' lived experiences as leaders, including their encounters with oppression, and their wisdom in principled leadership. They demonstrate how leaders can create conditions of abundance and well-being, which are necessary for long-term social transformation.
Leadership that connects people and centers compassion and trust instead of competition and disconnection is needed more than ever before. There are plenty of manuals that show people how to manage organizations, but what is really needed in this moment is a book that shows us how to include kindness and inspiration within leadership. Leading with Joy promotes a courageous and compassionate approach to leadership that can sustain purposeful action and social change.
This book takes the form of a series of vignettes about the authors' insights and stories, with reflection questions at the end of each one. Through these stories-which address topics such as workplace triumphs and lessons, family relationships, and even near-death experiences- Akaya Windwood and Rajasvini Bhansali illuminate different aspects of leadership, such as humility, forgiveness, and kindness, and invite leaders to respond to the current moment.
The book draws on the authors' lived experiences as leaders, including their encounters with oppression, and their wisdom in principled leadership. They demonstrate how leaders can create conditions of abundance and well-being, which are necessary for long-term social transformation.
By the winners of the Association for Talent Development's 2022 Thought Leader award!
Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use.
In an era of evidence-based inquiry, people need to be able to measure their success. In their new book, Patricia Phillips and Jack Phillips aim to help readers see the value of their work and then share it with others.
The Show the Value process involves connecting projects with a business measure, collecting and analyzing data to track progress, and presenting the results to the right audiences. Readers will learn how to keep their work relevant, their careers on track, and their organizations healthy. The book includes extensive examples, diagnostic tools, and implementable practices that show how to measure and improve the success of any type of project. It will also help readers avoid disappointing results by designing for the desired results.
Written for specialists, professionals, managers, and independent contractors who want to achieve success in their work, this book is a step-by-step guide on how to show the value of their initiatives, offering a simplified version of the ROI Methodology.
Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use.
In an era of evidence-based inquiry, people need to be able to measure their success. In their new book, Patricia Phillips and Jack Phillips aim to help readers see the value of their work and then share it with others.
The Show the Value process involves connecting projects with a business measure, collecting and analyzing data to track progress, and presenting the results to the right audiences. Readers will learn how to keep their work relevant, their careers on track, and their organizations healthy. The book includes extensive examples, diagnostic tools, and implementable practices that show how to measure and improve the success of any type of project. It will also help readers avoid disappointing results by designing for the desired results.
Written for specialists, professionals, managers, and independent contractors who want to achieve success in their work, this book is a step-by-step guide on how to show the value of their initiatives, offering a simplified version of the ROI Methodology.
In a time where the fight for social justice can feel overwhelming, Gordon Whitman empowers readers to stand up with a purpose-driven mindset and effective strategy.
Stand Up! is an antidote to the cynicism that keeps so many people on the sidelines. It's both an argument about how to solve the biggest problems facing our society, and a guide to engaging with others to change the world. People don't need more information about what's going wrong. They need to know that change is possible and that they have a meaningful role to play. They need to know that they can transform themselves from passive observers of politics and civic life to public leaders who can stare down bank presidents and politicians.
The book provides a coherent framework, a set of principles and practices for confronting global issues like climate change as well as local ones like making our schools better and our streets safer. Stand Up! uses stories to cover everything from helping readers find their purpose, building teams with focused goals, and envisioning a world that is truly guided by self-governance. Based on nearly 20 years of community organizing, and tapping into nonpartisan PICO's network of 1000 member institutions including churches, state and municipal organizations, and professional community organizers, Gordon Whitman provides a blueprint for every concerned individual to fight for social justice.
Stand Up! is an antidote to the cynicism that keeps so many people on the sidelines. It's both an argument about how to solve the biggest problems facing our society, and a guide to engaging with others to change the world. People don't need more information about what's going wrong. They need to know that change is possible and that they have a meaningful role to play. They need to know that they can transform themselves from passive observers of politics and civic life to public leaders who can stare down bank presidents and politicians.
The book provides a coherent framework, a set of principles and practices for confronting global issues like climate change as well as local ones like making our schools better and our streets safer. Stand Up! uses stories to cover everything from helping readers find their purpose, building teams with focused goals, and envisioning a world that is truly guided by self-governance. Based on nearly 20 years of community organizing, and tapping into nonpartisan PICO's network of 1000 member institutions including churches, state and municipal organizations, and professional community organizers, Gordon Whitman provides a blueprint for every concerned individual to fight for social justice.
Is leadership a question of character or competence? Most leadership training separates these two factors, but Clark shows that anyone at any level can be a superior leader by balancing these dimensions.
Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.
Clark lays out his model of the “core” (character) and the “crust” (competence) to explain how we can rethink leadership. Most importantly, this model makes no allowance for job title, formal authority, or position. Almost anyone with the right character can learn competence, but Clark makes clear that the formula rarely works the other way around. For each aspect of leadership, he shares a series of mini lessons taken from his research and experience. Clark's book will be a key personal growth tool for anyone anywhere ready to step up, regardless of external labels or job description.
Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.
Clark lays out his model of the “core” (character) and the “crust” (competence) to explain how we can rethink leadership. Most importantly, this model makes no allowance for job title, formal authority, or position. Almost anyone with the right character can learn competence, but Clark makes clear that the formula rarely works the other way around. For each aspect of leadership, he shares a series of mini lessons taken from his research and experience. Clark's book will be a key personal growth tool for anyone anywhere ready to step up, regardless of external labels or job description.
This book takes a systematic approach to learning that has been long revered in the education field (approximately 75,000 educators take the Kolb Learning Style Inventory each year) and makes it accessible to any reader who wants to be a lifelong learner.
Being a lifelong learner is one of the secrets to happiness, success, and personal fulfillment. This book awakens and enhances the power of learning that lies within us. David Kolb originated the concept of Experiential Learning-a systematic approach to understanding how we learn-and in this book he and Kay Peterson take what has up until now been a powerful professional development tool and make it accessible to a popular audience.
Peterson and Kolb offer deep, research-based insights into how we learn, what Kolb calls the Experiential Learning Cycle. Then they identify nine specific learning styles and guide you in identifying your dominant style. This will help you understand your strengths and weaknesses as a learner, but they emphasize that flexibility is the key to lifelong learning. So they suggest ways you can expand your repertoire of learning styles. This book is an eye-opening read for anyone who wants to continue to grow and meet life challenges in a transformative way.
Being a lifelong learner is one of the secrets to happiness, success, and personal fulfillment. This book awakens and enhances the power of learning that lies within us. David Kolb originated the concept of Experiential Learning-a systematic approach to understanding how we learn-and in this book he and Kay Peterson take what has up until now been a powerful professional development tool and make it accessible to a popular audience.
Peterson and Kolb offer deep, research-based insights into how we learn, what Kolb calls the Experiential Learning Cycle. Then they identify nine specific learning styles and guide you in identifying your dominant style. This will help you understand your strengths and weaknesses as a learner, but they emphasize that flexibility is the key to lifelong learning. So they suggest ways you can expand your repertoire of learning styles. This book is an eye-opening read for anyone who wants to continue to grow and meet life challenges in a transformative way.
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.
A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks.
A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business.
A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks.
A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business.