Offers a fundamentally new conceptual model for the human resource function to meet the challenges of the knowledge economy
Provides concrete suggestions for implementing this model, including numerous examples of effective practices from leading-edge firms
Synthesizes current thinking on knowledge management and intellectual capital and identifies how human resource management can make a value-added contribution
As more organizations recognize the importance of intellectual capital and knowledge management to competitive success, you would expect human resources (HR) to move to the forefront of organizational leadership. Yet, to the contrary, HR continues to be criticized for its operational and bureaucratic focus and its inability to keep up with changes in the environment.
Human Resource Management in the Knowledge Economy examines how human resource management must change if it is to remain a vital part of the organization. The Lengnick-Halls show how HR departments can move beyond a simple operational focus on attracting, selecting, developing, retaining, and using employees to a more strategic focus on managing human capital and managing knowledge.
The book identifies the most important features of the knowledge economy and details four new roles HR must adopt in order to help organizations succeed in this new environment: human capital steward, knowledge facilitator, relationship builder, and rapid deployment specialist. Each of these roles is defined and described in detail using examples from leading-edge businesses. Human Resource Management in the Knowledge Economy describes how human resource management has evolved and continues to evolve to meet the increasing demands of organizations for sources of competitive advantage.

You often have to consider how a decision you make now will impact your future. Most of us just make our best guess. Peter Newwirth says there's a better way. He takes the idea of “present value,” developed by actuaries, and turns it into a practical and simple tool that anyone can use to evaluate possible future outcomes and make better decisions now.

Based on the bestseller Change Your Questions, Change Your Life, this workbook is a practical guide that helps readers ask the right questions for successful change.

In the bestselling classic Change Your Questions, Change Your Life, Marilee Adams introduces the Question Thinking method, which uses questions to help people make wiser choices, find solutions, and transform their lives. This standalone workbook puts the ideas of the original book into action and makes them easy to implement.

Along with summarizing the concepts in Change Your Questions, Change Your Life, the workbook includes plenty of tools, warm-up exercises, and learning scenarios that help readers apply Question Thinking in their personal and professional lives. Readers will learn how to use the Choice Map, identify and switch from a Judger to Learner mindset, and facilitate effective meetings and conversations. Thoroughly engaging, the book has a strong narrative voice that makes the reader feel a deep connection to the author and is designed to deliver tangible benefits.

Looking back to the ancient knowledge of the Indian scripture the Upanishads, Ram Nidumolu finds the core philosophy of sustainable leadership that's needed today. In this remarkable book, he uses a powerful parable from these scriptures to create a business vision that our world desperately needs.

In this extensively revised new edition of one of the pioneering and bestselling books in the growing category of personal branding books, star business speakers and consultants McNally and Speak provide an inspiring and practical guide to how people can achieve more of what they want by developing and communicating a strong, entirely authentic, personal brand. Over 50,000 copies of the 1st edition sold.

Are you asking for what you want or just taking what you are given? Chances are, it's the latter. Linda Swindling will teach you how to ask outrageously-and get the results you want.


Not getting what you want or living with what someone decides you deserve is exhausting and dispiriting. Linda Swindling provides principles, tactics, and strategies to help you show up powerfully to negotiate for the best deals at work and in life with confidence and integrity.

Asking outrageously does not mean being obnoxious or taking advantage of others. It means making a big ask-if you're going to ask anyway, why not be bold? In her former life as an attorney, Swindling found she was doing this all the time for her clients but was puzzled to realize she rarely did it for herself. She describes a straightforward, three-step process: (1) determine what you want, (2) approach those who have the authority to grant your wish, and (3) feel the fear and ask anyway. With a wealth of practical tools-checklists, suggested questions, case studies, and an online assessment so you can evaluate how well you ask now-this book helps you overcome blockages and inhibitions to reach breakthrough results and ask for more than you believe is possible.

YES! Magazine has been at the forefront of reporting on the Occupy Wall Street/99% movement that has spread all over the U.S. and around the world. Now the editors of YES! have pulled together outstanding reports and analyses of the who, what, when, where, why, and how of this movement – especially the ways it “changes everything” in creating a world that works for the 99% and not just the top 1%.

In this book, Lisa Haneberg presents in her trademark breezy style the fundamentals of coaching across generational differences. As multiple generations now work in close quarters to one another, a guide that highlights the skills and techniques needed to coach across generational differences is an invaluable resource.

Jill Bamburg presents the first book to deal with a central issue for almost all small businesses: how to preserve one's values while simultaneously maintaining growth and competitiveness in the marketplace.

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.

Overwhelmed at work? Overloaded by tasks? You need Zip Tips. These are easy-to-learn and fast-to-use "zipcuts" (shortcuts), "zipbots" (making your device your robot), and other tricks to save time and get more done on your iPhone, Droid, iPad, Outlook, Windows ay, Gmail, BlackBerry, and Lotus.

Countless people face “integrity stress” in their daily work - where they feel pressure to compromise their values, life commitments and integrity with no choice but to make a “devil's bargain” at times. This book offers powerful understanding of what is really going on in these compromises, how people can escape the traps and hooks of organizational life by “playing a bigger game” -- which allows them to be true to themselves while also contributing more effectively in their work.

The business world is desperate for leaders. Books and courses on leadership flood the market as companies search in vain for that one person who can make sense of their rapidly changing environment through assertiveness, charisma, and control. According to noted consultant Harrison Owen, our inability to locate such a person isn't the fault of our leaders, it's the fault of our expectations.
In today's world where chaos is "normal" and paradoxes can't be resolved, such old-style leaders no longer offer the solution. Today's world requires inspired leadership from all levels of the organization. "Inspired leadership" literally means in-spirited leadership, and this book explores the intimate connection between spirit and leadership it implies. It presents the radical notion that spirit is the most important ingredient of any organization and that leadership means opening space for that spirit to show up in powerful and productive ways.
The Spirit of Leadership lays out the New Rules of Leadership, rules which surprisingly turnOl organizations have always played by. For the keys to these new rules, the book turns to those who have always successfully operated apart from the levers of formal power and authority-women. Offering lessons from effective female strategies, it reveals the true functions of leadership: to evoke, grow, sustain, comfort, and raise the spirit.
Not to be confused with morale building, motivational techniques, or even the current fad of spirituality in business, The Spirit of Leadership digs deeper to show that, at its essence, leadership is our link to deep inner forces. It provides practical steps readers can use to uncover their own capacity for leadership in whatever position they find themselves, and to exercise that capacity both to enhance the performance of their organizations and to find their own fulfillment as complete human beings.

In this revised and updated new edition of a classic-over 560,000 copies sold and translated into 18 languages-is a practical guide for "unpacking" your physical, emotional, and intellectual baggage and "repacking" for the journey ahead.

Ethical scandals are more and more in the public spotlight, and now millions of leaders and employees are required by law to undergo ethics training. In this book, the leading authority in the country on this topic provides practical tools to help readers sharpen their ethical sense, respond more intelligently to ethical issues, avoid ethical quagmires, and make better leadership and management decisions.

We are plagued today by a decline in ethical behavior. Scandals come so thick and fast that any attempt to list them is out of date in weeks if not days. But ethics isn't just a matter of headlines; it's a part of everyone's life. We're called on to make ethical decisions, large and small, all the time. This can be particularly tricky in the workplace, where our decisions can affect not just ourselves but coworkers, clients, customers, and even the entire company.

Existing ethics books are of limited use. They generally feature one author's opinions on very specific situations, which may well have nothing to do with the problems we're facing. And anyway, we don't need expert advice. Mark Pastin insists every one of us is qualified to resolve even the thorniest dilemmas ourselves, and in this profoundly practical book he gives us the tools to do just that.

Pastin argues that we all have an innate ethical--he calls it “the ethics eye.” The problem is, we're not aware we have it or how to develop it. Here he provides practical tools we can use to open up our ethics eye so that we can consistently see what is right and do it.

Make an Ethical Difference shows how to apply these tools using actual ethical dilemmas drawn from Pastin's decades of experience as an advisor to governments, corporations, and NGOs. The point is not to try to wedge your situation into one of the examples-it's to show how a tool that can be applied to any situation is used in one particular instance. And once you've reached a decision, Pastin offers strategies for building consensus with those who might disagree with you.

People often feel hopeless and skeptical that there is anything they as individuals can do to raise society's ethical level or resolve long-standing impasses. By using the unique tools in this book, we will gain confidence in our innate ethical sense and take actions that will elevate the ethical level of the groups and organizations we belong to and society as a whole.