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This classic guide to mentoring for managers returns with a publishing dream team-Marshall Goldsmith, voted number one leadership thinker by Harvard Business Review, joins bestselling author Chip Bell. Now with more research and case studies for a wired workforce.
The latest offering from the bestselling duo of Bev Kaye and Sharon Jordan-Evans-who have sold over 800,000 copies of their previous titles in twenty-two languages-offers a radically simple idea: you can avoid having “exit” interviews when employees are leaving if you have “stay" interviews that will keep them.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
This is the first book to provide a complete and detailed methodology for developing sound theory in applied disciplines, which are academic and professional fields that apply scientific knowledge to professional practice, such as management, nursing, psychology human resource development, and many more.
This essential guidebook, which shows young changemakers how to build successful nonprofits from scratch, comes from the teenage founder of Cancer Kids First, the world’s largest youth-led cancer nonprofit. It features step-by-step worksheets, checklists, and actionable exercises.
Young people are driving social change like never before, but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. Olivia Zhang, who founded Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit guide she wishes she’d had when first starting out.
Now a Harvard student and recipient of the Diana Legacy Award, Zhang shares her journey of growing Cancer Kids First to reach over 10,000 patients across twenty-two countries.
Readers will get from Zhang the following:
Young people are driving social change like never before, but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. Olivia Zhang, who founded Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit guide she wishes she’d had when first starting out.
Now a Harvard student and recipient of the Diana Legacy Award, Zhang shares her journey of growing Cancer Kids First to reach over 10,000 patients across twenty-two countries.
Readers will get from Zhang the following:
- Step-by-step instructions on legal filing, branding, team-building, and fundraising
- Practical worksheets, checklists, and actionable exercises
- Gen Z–friendly format with emojis and approachable language
- Proven strategies from Zhang’s journey of scaling Cancer Kids First to twenty-two countries
One of the most provocative and revolutionary books written on leadership, business, and organizational design, Stewardship remains just as relevant, even twenty years later, to transforming our organizations for the common good of the wider community.
One of businesses greatest modern challenges is navigating the inevitable culture clashes that come with a global workplace. Michael Landers says the solution is deceptively simple: by becoming aware of your own culturally conditioned beliefs and practices, you can more easily recognize and adapt to those other cultures.
In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents, as when Bill Gates shook his South Korean host with one hand when he was supposed to use two (very disrespectful).
So are culture crashes inevitable? No! All cultures fall into certain broad categories, and if you can figure out what kind of culture you're dealing with you can avoid committing a major faux pas. Landers first helps you become aware of your own culturally conditioned behaviors, perceptions and values, which seem so “normal” you don't even notice them (kind of like thinking you're not the one with an accent). Then he shows you how to figure out where a culture lies along continuums like individualistic vs. collectivist, direct vs. indirect, punctual vs. relaxed, and formal vs. informal. Filled with dozens of instructive and entertaining stories, this book will point you in the right direction as you navigate through the new global era.
In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents, as when Bill Gates shook his South Korean host with one hand when he was supposed to use two (very disrespectful).
So are culture crashes inevitable? No! All cultures fall into certain broad categories, and if you can figure out what kind of culture you're dealing with you can avoid committing a major faux pas. Landers first helps you become aware of your own culturally conditioned behaviors, perceptions and values, which seem so “normal” you don't even notice them (kind of like thinking you're not the one with an accent). Then he shows you how to figure out where a culture lies along continuums like individualistic vs. collectivist, direct vs. indirect, punctual vs. relaxed, and formal vs. informal. Filled with dozens of instructive and entertaining stories, this book will point you in the right direction as you navigate through the new global era.
Many new ways of changing organizations have become popular, replacing the old top-down change methods with methods that engage everyone in the organization. This is an extensively revised, updated, and expanded edition of one of the original and leading guides to the core principles that underlie all of these new change methods and make them successful. Over 25,000 of the original sold.
You are more than a mouse in someone else's maze. In this business fable, Harvard Business School professor and bestselling author Deepak Malhotra encourages readers to control your own destiny rather than chase blindly after it.
Leaders all have stories-the events, perspectives, and behaviors that constitute who they are-but few are aware of what that story is or what is says about them. Leadership development expert Tim Tobin show how, by thinking of themselves as literally writing a story -with a plot, theme, characters, and an arc-leaders can take control of their story and become more effective, insightful, and inspiring.
Crafting agreements with others is a fundamental life skill. Unfortunately, we were never taught how to do it. The agreements most people make are incomplete and ineffective-they usually focus on protecting against what might go wrong instead of figuring out how to make things go right. The Book of Agreement offers a new approach. Stewart Levine demonstrates the superiority of "agreements for results" versus "agreements for protection" and outlines ten principles for creating agreements that explicitly articulate desired outcomes and provide a roadmap to achieving them. He includes over thirty specific templates that can be used to create this new type of agreement for results in a variety of organizational and personal contexts.
You are more than a mouse in someone else's maze. In this business fable, Harvard Business School professor and bestselling author Deepak Malhotra encourages readers to control your own destiny rather than chase blindly after it.
M. Tamra Chandler
How Performance Management Is Killing Performance—and What to Do About It
2995
$29.95
Unit price perM. Tamra Chandler
How Performance Management Is Killing Performance—and What to Do About It
2995
$29.95
Unit price per
Performance reviews don't work--they demotivate and drag performance. Chandler presents the answer with the Performance Management Reboot process, an employee-driven solution that powers people up.
Most people associate performance management with the annual performance review, which is universally dreaded by employees and HR alike. No evidence exists that such reviews do anything to improve performance, and yet they endure. Tamra Chandler wants to replace them with something that actually works.
This means more than just a little tweaking. As Chandler explains in vivid detail, the present process is completely broken and outdated. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives, pits people and departments against each other, and has never motivated anyone to do anything but try to avoid it.
Her alternative, the Performance Management Reboot, is designed for the way people actually work today, and is grounded in the latest scientific findings about motivation. It's a customized, transparent, employee-driven process that values collaboration over competition, and rewards people for acquiring new skills and increasing their contribution instead of hitting some arbitrary benchmarks.
Chandler's illustrated guide cracks the code to building high performance and engaged employees, while optimizing performance management for today's increasingly connected, volatile, and multi-generational business world.
Most people associate performance management with the annual performance review, which is universally dreaded by employees and HR alike. No evidence exists that such reviews do anything to improve performance, and yet they endure. Tamra Chandler wants to replace them with something that actually works.
This means more than just a little tweaking. As Chandler explains in vivid detail, the present process is completely broken and outdated. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives, pits people and departments against each other, and has never motivated anyone to do anything but try to avoid it.
Her alternative, the Performance Management Reboot, is designed for the way people actually work today, and is grounded in the latest scientific findings about motivation. It's a customized, transparent, employee-driven process that values collaboration over competition, and rewards people for acquiring new skills and increasing their contribution instead of hitting some arbitrary benchmarks.
Chandler's illustrated guide cracks the code to building high performance and engaged employees, while optimizing performance management for today's increasingly connected, volatile, and multi-generational business world.
Leading futurist Bob Johansen shows how a new way of thinking, enhanced by new technologies, will help leaders break free of limiting labels and see new gradients of possibility in a chaotic world.
The future will get even more perplexing over the next decade, and we are not ready. The problem is that we're restricted by rigid structures that do not serve our larger goals-we think they inform us, but in fact, they tend to limit us. Simplistic stories of what's going on will be alluring but dangerous. Just in time, new technology and media tools will make it much easier to think beyond the categories, buckets, slots, and boxes that people use today to prepare for threats and imagine new opportunities.
Full-spectrum thinking is the ability to seek clarity and understanding across gradients of possibility. Utilizing successful examples of spectrum-thinking, such as gender fluidity and the autism spectrum, noted futurist Bob Johansen reveals how a spectrum unifies us rather than divides us by seeing each individual as inhabiting various points on the same landscape. By recognizing technology as an integral part of creating this spectrum, Johansen demonstrates that we can apply full-spectrum thinking to achieve breakthroughs in business, leadership, innovation, politics, community relations, and many other domains.
The future will get even more perplexing over the next decade, and we are not ready. The problem is that we're restricted by rigid structures that do not serve our larger goals-we think they inform us, but in fact, they tend to limit us. Simplistic stories of what's going on will be alluring but dangerous. Just in time, new technology and media tools will make it much easier to think beyond the categories, buckets, slots, and boxes that people use today to prepare for threats and imagine new opportunities.
Full-spectrum thinking is the ability to seek clarity and understanding across gradients of possibility. Utilizing successful examples of spectrum-thinking, such as gender fluidity and the autism spectrum, noted futurist Bob Johansen reveals how a spectrum unifies us rather than divides us by seeing each individual as inhabiting various points on the same landscape. By recognizing technology as an integral part of creating this spectrum, Johansen demonstrates that we can apply full-spectrum thinking to achieve breakthroughs in business, leadership, innovation, politics, community relations, and many other domains.
In today's highly networked and competitive global economy, mounting social and environmental problems are forcing corporations to focus on more than just their stockholders' interest in meeting bottom line profitability. More and more companies are recognizing the value of identifying and building relationships with all of their organization's stakeholders-employees, customers, suppliers, and even communities. In fact, recent research has shown that companies that treat their employees well, create jobs in the local economy, develop innovative products and services, take care of the environment, and contribute to the community, are often more profitable.
In The Stakeholder Strategy, sociologist Ann Svendsen presents an effective and practical step-by-step guide that companies can use to forge a network of powerful and profitable collaborative stakeholder relationships.
While some forward-thinking corporations have tried limited collaborative approaches-focusing on one stakeholder group at a time-few have taken a comprehensive and strategic approach to building relationships with all of their stakeholders, notes Svendsen. And, while considerable commitment to the idea of stakeholder collaboration exists, there is a lack of knowledge and understanding about how to develop these relationships. The Stakeholder Strategy is the first book to show business leaders and managers how to establish and maintain positive, mutually beneficial stakeholder relationships. Based on a synthesis of ideas from community relations, corporate philanthropy, stakeholder management, organizational change, sustainability, and the corporate social responsibility literature, it offers an integrated framework, as well as the practical tools for developing new kinds of collaborative relationships.
Svendsen uses easy-to-grasp concepts from everyday life, such as the process we go through in finding a mate or developing a long-term friendship, to illustrate these relationship-building strategies. She lays out the steps a company should take to create a collaboration-friendly organization: establishing a social mission, values, and ethical guidelines; assessing corporate readiness for collaboration; and making changes in communication, information and reward systems to support internal and external collaboration. Featuring case study examples from companies in North America and Europe who are working to build collaborative relationships with their stakeholders, The Stakeholder Strategy is the first book to provide a detailed explanation of how to conduct stakeholder audits and social audits so that companines can evaluate their relationship-building success and keep on track.
In The Stakeholder Strategy, sociologist Ann Svendsen presents an effective and practical step-by-step guide that companies can use to forge a network of powerful and profitable collaborative stakeholder relationships.
While some forward-thinking corporations have tried limited collaborative approaches-focusing on one stakeholder group at a time-few have taken a comprehensive and strategic approach to building relationships with all of their stakeholders, notes Svendsen. And, while considerable commitment to the idea of stakeholder collaboration exists, there is a lack of knowledge and understanding about how to develop these relationships. The Stakeholder Strategy is the first book to show business leaders and managers how to establish and maintain positive, mutually beneficial stakeholder relationships. Based on a synthesis of ideas from community relations, corporate philanthropy, stakeholder management, organizational change, sustainability, and the corporate social responsibility literature, it offers an integrated framework, as well as the practical tools for developing new kinds of collaborative relationships.
Svendsen uses easy-to-grasp concepts from everyday life, such as the process we go through in finding a mate or developing a long-term friendship, to illustrate these relationship-building strategies. She lays out the steps a company should take to create a collaboration-friendly organization: establishing a social mission, values, and ethical guidelines; assessing corporate readiness for collaboration; and making changes in communication, information and reward systems to support internal and external collaboration. Featuring case study examples from companies in North America and Europe who are working to build collaborative relationships with their stakeholders, The Stakeholder Strategy is the first book to provide a detailed explanation of how to conduct stakeholder audits and social audits so that companines can evaluate their relationship-building success and keep on track.