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Get hooked by Pike Place Fish’s philosophy in “a visionary book that challenges you to find a better way to serve your customers and coworkers” (Howard Schultz, #1 New York Times-bestselling author).
Seattle locals and tourists alike flock to Pike Place each day to watch the fish fly. But Pike Place Fish is about more than just crowd-pleasing entertainment—there is an underlying philosophy at work that has made the market both wildly successful and internationally renowned.
In an unusual combination of oral biography and practical business blueprint, Crother and the fishmongers take you behind the scenes at the famous market to illustrate the PPF philosophy and reveal the underlying assumptions that have made PPF the international phenomenon it is today.
Catch! shows that to be “ordinary” is to be a victim of circumstances, responding to whatever comes one’s way. To be “great” is to realize that anyone can live an extraordinary life. At Pike Place Fish, everyone is responsible for transforming themselves from ordinary to great by creating their own reality. The authors explore the issues of goals—financial, personal and humanitarian—and intention, showing how the crew itself creates these goals and works towards them in collaboration.
Most importantly, Catch! examines the power of possibility and shows how you can achieve greatness in your own life. Catch! explores such guiding principles as coaching and acknowledgment that are lacking in many businesses, and shows that you, too, can be the prime mover in your own experience.
“The lessons found in Catch! will not only change the way you work but will also change the way you live your life.” —Paul Orfalea, Founder & Chairperson Emeritus, Kinko’s Inc.
Seattle locals and tourists alike flock to Pike Place each day to watch the fish fly. But Pike Place Fish is about more than just crowd-pleasing entertainment—there is an underlying philosophy at work that has made the market both wildly successful and internationally renowned.
In an unusual combination of oral biography and practical business blueprint, Crother and the fishmongers take you behind the scenes at the famous market to illustrate the PPF philosophy and reveal the underlying assumptions that have made PPF the international phenomenon it is today.
Catch! shows that to be “ordinary” is to be a victim of circumstances, responding to whatever comes one’s way. To be “great” is to realize that anyone can live an extraordinary life. At Pike Place Fish, everyone is responsible for transforming themselves from ordinary to great by creating their own reality. The authors explore the issues of goals—financial, personal and humanitarian—and intention, showing how the crew itself creates these goals and works towards them in collaboration.
Most importantly, Catch! examines the power of possibility and shows how you can achieve greatness in your own life. Catch! explores such guiding principles as coaching and acknowledgment that are lacking in many businesses, and shows that you, too, can be the prime mover in your own experience.
“The lessons found in Catch! will not only change the way you work but will also change the way you live your life.” —Paul Orfalea, Founder & Chairperson Emeritus, Kinko’s Inc.
Help is on the way for the legions of managers who woke up and found out they're in charge. Based on her background as a manager, trainer, and leadership consultant and coach, Devora Zack offers a book of lifesaving tips that is as humorous as it is wise.
Everyone needs to involve other people in order to accomplish their tasks and achieve their goals. It doesn't matter if you're a CEO leading a major restructuring or a PTA volunteer raising money for after-school programs, you can't do it all yourself-you and the work will suffer if you try. But the hit-and-miss way most people go about involving others often takes too much time and seems like more trouble than it's worth.
You Don't Have to Do It Alone takes a systematic approach to involvement. It lays out a simple, straightforward plan of action for finding the right people and keeping them energized, enthusiastic, and committed until the work is completed. The book is organized around a series of five questions corresponding to steps in the involvement process-in fact, these questions are the titles of the first five chapters. Each chapter begins with a short anecdote that introduces one of the questions and offers helpful tools and techniques for resolving it, as well as providing examples from corporations, government, and the nonprofit sector that make the book interesting, fun, memorable-and, above all, useful.
You Don't Have to Do It Alone is the Swiss Army Knife of involvement-a set of tools that can be used in any setting to get you the help you need. You will learn to involve others in a way that will actually make your work easier, resulting in less stress, better ideas, and more successful outcomes. This book's lessons apply whether you are working at a multinational corporation, an inner-city hospital, or at the community bake sale.
You Don't Have to Do It Alone takes a systematic approach to involvement. It lays out a simple, straightforward plan of action for finding the right people and keeping them energized, enthusiastic, and committed until the work is completed. The book is organized around a series of five questions corresponding to steps in the involvement process-in fact, these questions are the titles of the first five chapters. Each chapter begins with a short anecdote that introduces one of the questions and offers helpful tools and techniques for resolving it, as well as providing examples from corporations, government, and the nonprofit sector that make the book interesting, fun, memorable-and, above all, useful.
You Don't Have to Do It Alone is the Swiss Army Knife of involvement-a set of tools that can be used in any setting to get you the help you need. You will learn to involve others in a way that will actually make your work easier, resulting in less stress, better ideas, and more successful outcomes. This book's lessons apply whether you are working at a multinational corporation, an inner-city hospital, or at the community bake sale.
The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.
Most books on listening teach you to nod and repeat back what you heard. Radical Listening teaches you something more foundational: how to set a clear intention before the conversation begins, and how to use that intention to build real connection, not just comprehension.
Written by Christian van Nieuwerburgh and Robert Biswas-Diener, two leading positive psychology researchers and coaches, this practical framework organizes six core competencies into two skill sets that work together:
Internal listening skills — the mental habits that shape how you receive:
External listening skills — the behaviors that signal deep attention:
A dedicated chapter on listening across cultures makes this especially valuable for managers of diverse teams, and the research grounding throughout—including data on loneliness and its measurable health consequences—gives the framework real weight.
Ideal for coaches, leaders, therapists, and anyone whose work depends on human connection.
Written by Christian van Nieuwerburgh and Robert Biswas-Diener, two leading positive psychology researchers and coaches, this practical framework organizes six core competencies into two skill sets that work together:
Internal listening skills — the mental habits that shape how you receive:
- Noticing — tuning into what's said, unsaid, and felt
- Quieting — managing inner noise so you can truly be present
- Accepting — suspending judgment to make space for others
External listening skills — the behaviors that signal deep attention:
- Acknowledging — validating the speaker's experience
- Questioning — asking in ways that open thinking, not close it
- Interjecting — knowing when and how to respond without redirecting
A dedicated chapter on listening across cultures makes this especially valuable for managers of diverse teams, and the research grounding throughout—including data on loneliness and its measurable health consequences—gives the framework real weight.
Ideal for coaches, leaders, therapists, and anyone whose work depends on human connection.
Women see, understand, and value what goes on in their workplaces and organizations in dramatically different ways than do men. This book shows how women and organizations typically squander these female gifts. And it unlocks the keys to leveraging women's true potential so that they achieve success and satisfaction in their work and organizations.
In a world where businesses often create more harm than healing, this transformative guide shows leaders how to heal themselves first—because only whole leaders can build truly healthy organizations.
Leadership shouldn’t cost us our souls, yet too many leaders find themselves spiritually and emotionally exhausted, leading organizations that drain rather than nurture human potential. This book offers a different path—one where personal transformation becomes the foundation for positive organizational change.
Written by conscious business pioneer Raj Sisodia and personal transformation expert Nilima Bhat, this book guides readers through seven essential steps of inner healing that ripple out to create healthier organizations:
Through vulnerable personal stories, practical exercises, and real-world applications, this book provides a road map for leaders who are ready to begin their healing journey—not just for their own sake but also for the healing of the organizations and communities they serve.
Leadership shouldn’t cost us our souls, yet too many leaders find themselves spiritually and emotionally exhausted, leading organizations that drain rather than nurture human potential. This book offers a different path—one where personal transformation becomes the foundation for positive organizational change.
Written by conscious business pioneer Raj Sisodia and personal transformation expert Nilima Bhat, this book guides readers through seven essential steps of inner healing that ripple out to create healthier organizations:
- Know Yourself—Strip away the masks you wear as a leader to discover who you truly are.
- Love Yourself—Learn to embrace all parts of yourself, even the shadows you try to hide.
- Be Yourself—Find the courage to lead authentically, not just effectively.
- Choose Yourself—Take back authorship of your leadership story.
- Express Yourself—Channel your unique gifts into meaningful impact.
- Complete Yourself—Bring together all parts of yourself into wholeness.
- Heal Yourself—Transform your wounds into wisdom that serves others.
Through vulnerable personal stories, practical exercises, and real-world applications, this book provides a road map for leaders who are ready to begin their healing journey—not just for their own sake but also for the healing of the organizations and communities they serve.
Writer, consultant and speaker Chris Rabb coined the term "invisible capital" to represent those unseen forces that dramatically impact entrepreneurial viability when a good attitude, a great idea and hard work simply aren't enough to pave a pathway to "success" in business. In his book of the same name, Rabb addresses the facts, fiction and
future of entrepreneurship and how this important economic sector can expand shared prosperity in the post-meltdown world.
future of entrepreneurship and how this important economic sector can expand shared prosperity in the post-meltdown world.
The leading author and senior statesman in the field of diversity management identifies the most effective diversity management philosophies, strategies, and practices from around the world.
Bill Treasurer's book starts with an immovable truth: sooner or later, everyone fails at leading, especially when new at it. When it happens, Treasurer calls it “a leadership kick in the ass.” But fear not, by mastering the skill of “confident humility” you can move from rejected to respected.
It's a sad fact. You have to be bad at leading others before you can learn to be good at it. Sooner or later, every leader runs into a wall of incompetence, weakness, or hubris that Treasurer calls “the leadership kick in the ass.” Do you derail from being a leader or learn from scraping your knees?
Treasurer finds that the most difficult problem leaders face is finding the right midpoint between overconfidence and indecisiveness or weakness. Just about all leaders land on the wrong side of this tough balance at some point-and that's when they get their asses kicked. Although most leaders say it can be a very valuable experience, Steve Jobs, who definitely favored one side, famously said, “Getting fired was the best thing that ever happened to me.” This book is a survival guide, coach, and morale booster to help the reader master the art of “confident humility.” If you succeed, the next place you get kicked might be upstairs.
It's a sad fact. You have to be bad at leading others before you can learn to be good at it. Sooner or later, every leader runs into a wall of incompetence, weakness, or hubris that Treasurer calls “the leadership kick in the ass.” Do you derail from being a leader or learn from scraping your knees?
Treasurer finds that the most difficult problem leaders face is finding the right midpoint between overconfidence and indecisiveness or weakness. Just about all leaders land on the wrong side of this tough balance at some point-and that's when they get their asses kicked. Although most leaders say it can be a very valuable experience, Steve Jobs, who definitely favored one side, famously said, “Getting fired was the best thing that ever happened to me.” This book is a survival guide, coach, and morale booster to help the reader master the art of “confident humility.” If you succeed, the next place you get kicked might be upstairs.
A poor relationship with the boss is the leading cause of dissatisfaction at work. Steve Arneson (bestselling author of Bootstrap Leadership, over 11,000 copies sold) says it's time to stop complaining about the boss and take charge of the relationship. When you understand what makes your boss tick, you can begin to put the focus where it belongs: on yourself.
The era of the comfy, offsite strategy retreat is over-who has the time? Beset by rapid change, leaders have to build the strategy airplane while they fly it. Agile organizations use execution (i.e., performance) to drive strategy. Laura Stack, bestselling author of What to Do When There's Too Much to Do (25,000 copies sold), provides the tools leaders need to adapt.
Everyone negotiates frequently with coworkers, business contacts, family members, and others. Yet many people dislike or even fear negotiating, and, as a result, they avoid negotiating or accommodate what others want even if the outcome is bad. This book offers quick and simple tools that anyone can use to make negotiation easier, less stressful, and more effective.
This is the first book to tell the full inside story of the inspiring rise, tragic mistakes, devastating fall, determined recovery, and renewed social contribution and success of one of the most iconic mission-driven companies in the world: Ben & Jerry's.
A bestselling thought leader turns standard thinking on it's head--leadership is not all action. It's also reflection and even meditation. Cashman's breakthrough book explains how any leader can find the means to purpose, innovation, and energy by periodically turning off the Blackberry and pausing to think.
Having served on numerous corporate and nonprofit boards, former business school dean and university president White has a surprising message-many directors don't understand their roles as stewards. Rather than seeing boards as mere vehicles for oversight and basic monitoring, he shows, in detail and with hundreds of real-world anecdotes, how boards can do better.