In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.

Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace.

In this second edition of We Can't Talk about That at Work!, best-selling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide and updated glossary, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

An expanded edition of the first practical, nonjudgmental handbook for dealing with microaggressions, featuring examples, sample scripts, action plans, a new discussion and activity guide, and up-to-date suggestions for creating a culture of belonging in the workplace.

Overt discrimination is relatively easy to spot. But the less obvious but more common actions that make people feel left out or stigmatized in our workplaces, commonly called microaggressions, can be hard to identify and even harder to deal with.

The author use a clearer, more accurate term: subtle acts of exclusion (SAE). After all, people generally aren't trying to be aggressive-usually they're trying to say something nice, learn more about a person, or be funny. Bring accused of aggression shuts the conversation down, when you want to open it up.

This book features examples, tools, sample scripts, and action plans to help readers prevent subtle acts of aggression from happening, or deal with them when they do. Updated throughout, this second edition features:

• A greatly expanded chapter on “intentional acts of inclusion”-actions for creating a sense of belonging.
• A discussion and activity guide ideal for book clubs and training sessions
• A new concluding chapter, Hope for Humanity

Whether in the form of stereotypes, assumptions, backhanded compliments, or objectification, SAEs are damaging to our coworkers, friends, and acquaintances. This book is your friendly, accessible, non-judgemental guide to creating a welcoming workplace.

Los Angeles Times Bestseller

How do we stop the unrelenting evolution of the economic hit man strategy and China's takeover?

The riveting third edition of this New York Times bestseller blows the whistle on China's economic hit man (EHM) strategy, exposes corruption on an international scale, and offers much-needed solutions for curing the degenerative Death Economy.

In this shocking exposé, former EHM John Perkins gives an insider view into the corrupt system that cheats and strong-arms countries around the globe out of trillions of dollars and ultimately causes staggering income inequality and ecological devastation.

EHMs are highly paid professionals who use development loans to saddle countries with huge debts and force them to serve US interests. Now, a new EHM wave is infecting the world, and at the peak of the devastation sits China, a newly dominant economic power, with its own insidious version of the US EHM blueprint. Twelve explosive new chapters detail the allure, exploitation, and wreckage of China's EHM strategy in Latin America, Asia, Africa, the Middle East, and Europe.

If allowed to continue its rampage, the EHM strategy-whether executed by the United States or China-will destroy life as we know it. However, all is not lost. Perkins offers a plan for transforming this system that places profits above all into a Life Economy that restores the earth. He inspires readers to take actions toward a new era of global cooperation that will end the United States's and China's EHM strategies for good.

Discover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty.


Being adaptable and flexible have always been hallmarks of effective leadership, but recent events have seriously stress tested this idea. How do you find calm in the midst of all this chaos?

You need a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps you develop eight "flux superpowers" that take conventional ideas and turn them on their heads. They'll enable you to see change in new ways, develop new responses, and ultimately reshape your relationship to change. The eight flux superpowers are:

1. Run slower
2. See what's invisible
3. Get lost
4. Start with trust
5. Know your "enough"
6. Create your portfolio career
7. Be all the more human (and serve other humans)
8. Let go of the future

The world is in constant flux, but we can learn to navigate change gracefully and confidently. Whether you're sizing up your career or reassessing your values, designing a product or building an organization, trying to inspire your colleagues or simply show up more fully in the world, activating your flux superpowers will keep you grounded even when the ground is constantly shifting beneath you.

This book will include a discussion guide.

This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas.



Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.

New York Times bestseller! "To build a world that works for everyone, we must first make the radical decision to love every facet of ourselves. . . . 'The body is not an apology' is the mantra we should all embrace."
-Kimberlé Crenshaw, legal scholar and founder and Executive Director, African American Policy Forum

In a revolutionary departure from the capitalist-driven self-help and body-positivity movement, poet, author, and humanitarian Sonya Renee Taylor forges an inextricable bond between radical self-love and social justice. The first step is recognizing that we have all been indoctrinated into a system of body shame that profits off our self-hatred. This second edition includes stories from Taylor's travels around the world combating body terrorism and shines a light on the path toward liberation guided by love. In a brand new chapter, Taylor confronts each of the "isms" and phobias, especially racism, sexism, ableism, homophobia, and transphobia, showing how radical self-love manifests in each space. Radical self-love not only dismantles shame and self-loathing in us but has the power to dismantle global systems of injustice-because when we make peace with our bodies, only then do we have the capacity to truly make peace with the bodies of others. Readers can also engage more deeply using the accompanying workbook, which builds on the ten tools and radical reflection and unapologetic inquiry exercises woven throughout the book.

Discover how the questions we ask ourselves and others can either expand our mindsets and open us up to exciting new possibilities or constrict our mindsets and limit our choices for successful change.

When we're looking for answers, we often forget to take the time to ask the right questions. But, as Marilee Adams shows, intentionally using questions helps us make wiser choices, find solutions, and transform our personal and professional lives.

Drawing on decades of research and experience as a coach and consultant, Adams uses a highly interesting and entertaining fable that illustrates how to recognize and reframe undermining questions to ones that open us to learning, connection, and success. Asking "What great things could happen today?" creates very different expectations than asking "What could go wrong today?"

Change Your Questions, Change Your Life is an international bestseller with over 400,000 copies sold. This revised edition contains many of the elements that made the previous editions a success, including the Choice Map and Learner/Judger mindsets, along with new neuroscience research.

Leadership legend and bestselling author Ken Blanchard and trust expert and thought leader Randy Conley present this carefully curated collection of fifty-two essential leadership principles that are easy to implement and practice.

Effective leadership comes down to implementing everyday, commonsense practices to help organizations thrive-and yet so many leaders are still missing these fundamental principles from their personal and professional lives. Renowned business experts Ken Blanchard and Randy Conley disclose the simple truths about leadership they have gathered over their long and distinguished careers to help bring common sense into common practice.

Featuring two sections-servant leadership and building trust-this book is a collection of Blanchard's greatest hits. It is chock-full of profound and memorable (and in some cases counterintuitive) leadership wisdom, such as

• Create autonomy through boundaries.
• People who plan the battle rarely battle the plan.
• A relationship with no trust is like a cell phone with no internet. All you can do is play games.
• The most important part of leadership is what happens when you're not there.

This book will help readers incorporate these integral practices into their leadership style, build trust through servant leadership, and make a difference in their own life and the lives of those they influence.

A slew of harmful stereotypes continues to follow Black women. The second edition of this bestseller debunks vicious misconceptions rooted in long-standing racism and shows that Black women are still alright.
 


When African women arrived on American shores, the three-headed hydra-servile Mammy, angry Sapphire, and lascivious Jezebel-followed close behind. These stereotypes persist to this day through newspaper headlines, Sunday sermons, social media memes, cable punditry, government policies, and hit song lyrics. Emancipation may have happened more than 150 years ago, but America still won't let a sister be free from this coven of caricatures.

In this bestseller, Tamara Winfrey-Harris delves into marriage, motherhood, health, sexuality, beauty, and more, taking sharp aim at pervasive stereotypes about Black women. The new edition includes an updated foreword, revitalized statistics, and a new chapter on current Black women in leadership and power who are expected to save and mother America while laboring to get other people elected-like Kamala Harris, Stacey Abrams, and other industry leaders in media and the corporate world. Harris also brings in more real-world examples from meda, covering issues like blackfishing and digital blackface (which help white women rise to fame) and media fascination with black women's sexuality (as with Cardi B or Megan Thee Stallion).

Winfrey-Harris exposes anti-Black-woman propaganda and shows how real Black women are pushing back against racist, distorted cartoon versions of themselves. She counters warped prejudices with the straight-up truth about being a Black woman in America.

This is the first book to define and explore Black fatigue, the intergenerational impact of systemic racism on the physical and psychological health of Black people-and explain why and how society needs to collectively do more to combat its pernicious effects.



“Living while black” is a new and viral term that catalogues the many unjust experiences and inequities that define what it means to be black. Having to constantly deal with these experiences leads to what diversity and inclusion thought leader Mary-Frances Winters calls “black fatigue,” a particular form of extreme tiredness that continues to tear the nation apart. In this book she chronicles the fear, frustration, anguish, and anger that is a unique and normalized part of living while black and prevails intergenerationally.

In every aspect of life, from socioeconomics, education, and the workforce to criminal justice and health outcomes, the trajectory for black people is getting worse. Black folks are quite literally sick and tired of being sick and tired. This book will lead to more invigorating conversations around race and offers coping mechanisms and self-care advice that centers on the needs of black people to combat black fatigue.

“This book shows how using business as a force for good, not just pursuing short-term profits, can be better for consumers, employees, local communities, the environment, and your company's long-term bottom line.”
-Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO, Zappos.com, Inc.

More than 2,4570 companies from 130 industries and 50 countries are leading a global movement to redefine success in business. They're called B Corporations, and they create high-quality jobs, build stronger communities, and restore the environment, all while generating solid financial returns. Coauthor and B Corp owner Ryan Honeyman worked with over 100 B Corp CEOs and senior executives to share their tips, advice, and best-practice ideas for how to build a better business, and how to meet the rigorous standards for-and enjoy the benefits of-B Corp certification.

Diversity, equity, and inclusion measures have now become a key part of achieving B Corp certification. In this second edition, new coauthor and B Corp owner Tiffany Jana contributes an introduction about DEI, and works with Honeyman to integrate new DEI frameworks, and provide advice and end-of-chapter discussion questions to get companies talking about critical DEI issues at every stage of the certification process.

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes.



“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers-inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

A new edition of Devora Zack's classic bestseller (over 120,000 sold in 15 languages) on networking techniques that leverage the strengths of the mingling-averse, updated throughout, with two new chapters.


An international bestseller, Devora Zack's book flipped networking on its head, challenging the narrative that most books on networking recommended, which offered little or even bad advice for the 25 percent of the population who are introverts. In contrast, Zack tells introverts that they do not need to mimic extroverted networking styles, and instead shows how introverts' natural traits can actually be highly successful networking strategies. This new edition integrates real life examples shared by readers of the first edition to enrich the narrative. It also updates the interactive survey from the first edition and includes revisions to consider digital networking and tools, such as Instagram, which didn't exist when the first edition was published, asking questions such as “What is the role, if any, of Emojis? What about the emergence of virtual conferences?” The second edition will also discuss sensitivity to generational differences to accommodate the growth of millennials in the workforce, working with older workers and how to strengthen their relationships.

“Shows how humans have brought us to the brink and how humanity can find solutions. I urge people to read with humility and the daring to act.”
-Harpal Singh, former Chair, Save the Children, India, and former Vice Chair, Save the Children International


In conversations with people all over the world, from government officials and business leaders to taxi drivers and schoolteachers, Blair Sheppard, global leader for strategy and leadership at PwC, discovered they all had surprisingly similar concerns. In this prescient and pragmatic book, he and his team sum up these concerns in what they call the ADAPT framework: Asymmetry of wealth; Disruption wrought by the unexpected and often problematic consequences of technology; Age disparities--stresses caused by very young or very old populations in developed and emerging countries; Polarization as a symptom of the breakdown in global and national consensus; and loss of Trust in the institutions that underpin and stabilize society. These concerns are in turn precipitating four crises: a crisis of prosperity, a crisis of technology, a crisis of institutional legitimacy, and a crisis of leadership.

Sheppard and his team analyze the complex roots of these crises--but they also offer solutions, albeit often seemingly counterintuitive ones. For example, in an era of globalization, we need to place a much greater emphasis on developing self-sustaining local economies. And as technology permeates our lives, we need computer scientists and engineers conversant with sociology and psychology and poets who can code. The authors argue persuasively that we have only a decade to make headway on these problems. But if we tackle them now, thoughtfully, imaginatively, creatively, and energetically, in ten years we could be looking at a dawn instead of darkness.

Without a deep understanding of your company's culture, any change effort you undertake will fail. Bestselling author Jon Katzenbach and his coauthors identify the four most critical cultural elements leaders need to focus on.

Every organization has a unique culture, but they all have one thing in common. Whenever they have a big change to make, powerful emotional forces in their culture appear, at first, to resist it. But there are other culture forces under the surface that can be potential sources of catalytic strength. The best leaders succeed by tapping those “critical few” sources. Using an unusual, dialogue-based approach, Jon Katzenbach, author of the seminal The Wisdom of Teams (over 400,000 sold) shows how a sharp focus on just these elements reduces complexity and enables leaders to create profound cultural transformation and positive, lasting impact on performance.

The critical few elements are:

The critical few traits: the shared characteristics that are at the heart of people's emotional connection to what they do.
The critical few behaviors: people's actions that would lead a company to succeed if they were replicated at greater scale.
The critical few informal leaders: individuals whose emotional intuition and institutional trust make them valued guides for transformation, wherever they are on the org chart.

Mother Teresa's distinctive leadership style- based in absolute simplicity and practicality-helped her to build one of the word's largest and most successful global organizations. This book- the first to examine Mother Teresa in this context- shows readers how to apply her leadership principles and practices.

Through a beautifully written and engaging story about two people struggling to create visions-both for the company where they work and for their own lives-Ken Blanchard and Jesse Lyn Stoner detail the essential elements of creating a successful vision.

In this new paperback reissue of bestselling and award-winning book (hardcover edition sold 25,000 copies sold; Wall Street Journal Bestseller; Silver Medal Winner Axiom Business Book Awards for Best Business Book Fable), Noah Blumenthal shows workers and managers how abandoning our victim stories and embracing our heroic potential can both increase employee engagement and productivity and accelerate professional success.