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Leadership legend and bestselling author Ken Blanchard returns with trust expert and thought leader Randy Conley to present a structured playbook based on the bestselling Simple Truths of Leadership.
The companion playbook to Simple Truths of Leadership expands on the book's 52 essential principles of servant leadership and trust building. This structured playbook provides weekly prompts and exercises to help you track your progress toward your leadership goals. It focuses on one Simple Truth per week and includes:
• A summary of each Simple Truth
• A game plan for using each truth in your workplace, including thought-provoking questions and exercises to challenge your thinking and cause you to consider new ideas about leadership
• A Call to Action to “Try It This Week”
With so much of today's workforce feeling disengaged from the work they do, it's critical for leaders to move away from self-serving methods and embrace servant leadership to put their followers' needs before their own. And by journaling alongside servant leadership principles, you will be able to turn the common sense behind these simple truths into common practice for you and your organization.
The companion playbook to Simple Truths of Leadership expands on the book's 52 essential principles of servant leadership and trust building. This structured playbook provides weekly prompts and exercises to help you track your progress toward your leadership goals. It focuses on one Simple Truth per week and includes:
• A summary of each Simple Truth
• A game plan for using each truth in your workplace, including thought-provoking questions and exercises to challenge your thinking and cause you to consider new ideas about leadership
• A Call to Action to “Try It This Week”
With so much of today's workforce feeling disengaged from the work they do, it's critical for leaders to move away from self-serving methods and embrace servant leadership to put their followers' needs before their own. And by journaling alongside servant leadership principles, you will be able to turn the common sense behind these simple truths into common practice for you and your organization.
Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.
A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks.
A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business.
A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.
Built to be interactive and immersive, the workbook teaches a set of practices, approaches, and tools that anyone can use to navigate fraught customer-facing interactions. It allows readers to practice Janelle Barlow's updated, more efficient three-step formula and enables employees to handle complaints with increased emotional resilience rather than taking them as personal attacks.
A Complaint Is a Gift Workbook is packed with the necessary tools to view and treat complaints as a source of innovative ideas that can transform your business.
Based on the bestseller Change Your Questions, Change Your Life, this workbook is a practical guide that helps readers ask the right questions for successful change.
In the bestselling classic Change Your Questions, Change Your Life, Marilee Adams introduces the Question Thinking method, which uses questions to help people make wiser choices, find solutions, and transform their lives. This standalone workbook puts the ideas of the original book into action and makes them easy to implement.
Along with summarizing the concepts in Change Your Questions, Change Your Life, the workbook includes plenty of tools, warm-up exercises, and learning scenarios that help readers apply Question Thinking in their personal and professional lives. Readers will learn how to use the Choice Map, identify and switch from a Judger to Learner mindset, and facilitate effective meetings and conversations. Thoroughly engaging, the book has a strong narrative voice that makes the reader feel a deep connection to the author and is designed to deliver tangible benefits.
In the bestselling classic Change Your Questions, Change Your Life, Marilee Adams introduces the Question Thinking method, which uses questions to help people make wiser choices, find solutions, and transform their lives. This standalone workbook puts the ideas of the original book into action and makes them easy to implement.
Along with summarizing the concepts in Change Your Questions, Change Your Life, the workbook includes plenty of tools, warm-up exercises, and learning scenarios that help readers apply Question Thinking in their personal and professional lives. Readers will learn how to use the Choice Map, identify and switch from a Judger to Learner mindset, and facilitate effective meetings and conversations. Thoroughly engaging, the book has a strong narrative voice that makes the reader feel a deep connection to the author and is designed to deliver tangible benefits.
Author of the bestselling DEI Deconstructed returns with a companion workbook filled with practical and actionable techniques for changemakers at all stages of their DEI journey.
The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed, Lily Zheng offers a workbook with 40 original exercises, worksheets, and other tools to help guide you and your organization toward more substantive and lasting DEI outcomes. Whether you're a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.
From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as – diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it will give you valuable experience putting these skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner's DEI education.
The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed, Lily Zheng offers a workbook with 40 original exercises, worksheets, and other tools to help guide you and your organization toward more substantive and lasting DEI outcomes. Whether you're a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.
From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as – diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it will give you valuable experience putting these skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner's DEI education.
Based on the New York Times bestseller The Body Is Not an Apology, this is an action guide to help readers practice the art of radical self-love both for themselves and to transform our society.
Readers of The Body Is Not an Apology have been clamoring for guidance on how to do the work of radical self-love. After crowdsourcing her community, Sonya Renee Taylor found her readers wanted more concrete ideas on how to apply this work in a larger social and structural context. Your Body Is Not an Apology is the action guide that gives them just that-tools and structured frameworks they can apply immediately to start changing the world. Taylor guides readers with concrete ideas and, as always, practical applications that move us beyond theory and into doing and being radical self-love change agents in the world. This workbook, along with the new edition of the book, will put people in action in their organizations, in politics, in their doctor's offices, and at their jobs.
Readers of The Body Is Not an Apology have been clamoring for guidance on how to do the work of radical self-love. After crowdsourcing her community, Sonya Renee Taylor found her readers wanted more concrete ideas on how to apply this work in a larger social and structural context. Your Body Is Not an Apology is the action guide that gives them just that-tools and structured frameworks they can apply immediately to start changing the world. Taylor guides readers with concrete ideas and, as always, practical applications that move us beyond theory and into doing and being radical self-love change agents in the world. This workbook, along with the new edition of the book, will put people in action in their organizations, in politics, in their doctor's offices, and at their jobs.
The workbook version of this international bestseller guides you through getting more of the important things done. You'll stop procrastinating and start eating those frogs in no time!
The workbook follows the same twenty-one-chapter format as the book. Each chapter includes four exercises with space to do the exercises on the pages. The workbook will also include a narrative character who is struggling with procrastination in her work and home lives and uses the recommendations from Eat That Frog! to improve her time management performance.
The workbook follows the same twenty-one-chapter format as the book. Each chapter includes four exercises with space to do the exercises on the pages. The workbook will also include a narrative character who is struggling with procrastination in her work and home lives and uses the recommendations from Eat That Frog! to improve her time management performance.
A timely sequel with breakthrough strategies from Jane Hyun, the author of Breaking the Bamboo Ceiling, to help Asian Americans build their leadership and influence skills by embracing their cultural strengths and mapping an achievable career path.
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
- Assess: Identify your goals, cultural values and assets
- Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
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Transform: Create your own model and engage advocates as you put it into practice
The Antiracist Heart delivers a unique path to antiracist activism and introspection by applying neuroscience exercises, questionnaires, and journaling prompts based on the book How to Have Antiracist Conversations.
Have you wanted to stand up for the values you believe in, yet found yourself inexplicably held back? Do you long for a way to hold people accountable that doesn't simultaneously demean them? The Antiracist Heart combines cutting-edge neuroscience with ways to build Martin Luther King Jr's vision of Beloved Community, delivering practical tools for the internal and interpersonal work of antiracism. This book prepares the reader to have a new kind of conversation when racist harms occur one that doesn't shy away from hard truths yet doesn't demonize anyone.
Based on the framework of How to Have Antiracist Conversations, the activities in this handbook empower readers to disrupt the ways racism plays out in daily life. In each chapter, Manning, a clinical psychologist and antiracist activist, and Peyton, a neuroscience expert and educator, both trainers in Nonviolent Communication, unpack key concepts like bias and trauma using brain science alongside practices for self-connection and dialogue.
The exercises are:
By better understanding the neuroscience of how brains develop in response to culture, readers gain skills to interrupt implicit biases and racist constructs deep within the brain. The activities invite introspection and a radical form of self-compassion that make antiracist dialogues and actions possible, thus creating real change.
Have you wanted to stand up for the values you believe in, yet found yourself inexplicably held back? Do you long for a way to hold people accountable that doesn't simultaneously demean them? The Antiracist Heart combines cutting-edge neuroscience with ways to build Martin Luther King Jr's vision of Beloved Community, delivering practical tools for the internal and interpersonal work of antiracism. This book prepares the reader to have a new kind of conversation when racist harms occur one that doesn't shy away from hard truths yet doesn't demonize anyone.
Based on the framework of How to Have Antiracist Conversations, the activities in this handbook empower readers to disrupt the ways racism plays out in daily life. In each chapter, Manning, a clinical psychologist and antiracist activist, and Peyton, a neuroscience expert and educator, both trainers in Nonviolent Communication, unpack key concepts like bias and trauma using brain science alongside practices for self-connection and dialogue.
The exercises are:
- Flexible
- Designed to work for individuals or groups
- For people of the Global Majority (BIPOC) or white people
- For those with or without experience in addressing the effects of racism
By better understanding the neuroscience of how brains develop in response to culture, readers gain skills to interrupt implicit biases and racist constructs deep within the brain. The activities invite introspection and a radical form of self-compassion that make antiracist dialogues and actions possible, thus creating real change.