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The extractive economy is failing. The regenerative economy is being built. This is the definitive field manual for entrepreneurs, investors, and changemakers ready to stop tinkering with a broken system—and start building what replaces it.
When Laurie Lane-Zucker coined the term impact entrepreneur in 2011, he named an emerging movement. Fifteen years later, that movement has reached a breakthrough. The Impact Entrepreneur Breakthrough maps how to join it.
Part manifesto and part operating manual, this book shows how enterprises, ownership, capital, markets, security, and culture must transform together—and provides practical tools to begin immediately. Drawing on three decades at the forefront of impact investing and regenerative economics, Lane-Zucker introduces powerful new frameworks, including the Five Pillars of Real Security, the Prevention Dividend, and Defense as a Service—reimagining protection as shared resilience rather than fortified isolation.
You'll learn to
Each chapter moves from analysis to action, with real-world applications from practitioners already building the Impact Economy. The breakthrough is happening now. The question is whether you'll participate.
When Laurie Lane-Zucker coined the term impact entrepreneur in 2011, he named an emerging movement. Fifteen years later, that movement has reached a breakthrough. The Impact Entrepreneur Breakthrough maps how to join it.
Part manifesto and part operating manual, this book shows how enterprises, ownership, capital, markets, security, and culture must transform together—and provides practical tools to begin immediately. Drawing on three decades at the forefront of impact investing and regenerative economics, Lane-Zucker introduces powerful new frameworks, including the Five Pillars of Real Security, the Prevention Dividend, and Defense as a Service—reimagining protection as shared resilience rather than fortified isolation.
You'll learn to
- design enterprises that heal communities and ecosystems;
- structure ownership so mission survives growth and succession;
- deploy capital for long-term resilience;
- rethink risk through prevention and collaboration; and
- translate regenerative values into concrete strategies and decisions.
Each chapter moves from analysis to action, with real-world applications from practitioners already building the Impact Economy. The breakthrough is happening now. The question is whether you'll participate.
Navigate your toughest challenges with timeless wisdom and practical guidance for persevering through life's struggles—now updated with new insights for facing today's unprecedented pressures.
When you feel overwhelmed, exhausted, or ready to give up—you need practical wisdom that addresses what you're actually experiencing, not hollow motivational slogans. This beautifully illustrated second edition of Margaret Wheatley's bestselling guide gives you practical tools to persevere through challenges at work, at home, in your community, and within yourself—with a new introduction for using this book individually or in groups.
Through concise, compassionate essays, Wheatley addresses the moments when you feel lost, betrayed, or exhausted—and helps you recognize the rewarding times when you've made a small difference. She names the behaviors and dynamics—fearlessness, guilt, joy, jealousy—that either support or impede your efforts, putting each in a broader human and timeless perspective. The self-contained essays let you thumb through and find what speaks to you right now.
Complemented by poems and quotations from traditions and cultures throughout history, this book grounds you spiritually while providing practical perspective. As the Hopi elders remind us: “We are the ones we have been waiting for.”
When you feel overwhelmed, exhausted, or ready to give up—you need practical wisdom that addresses what you're actually experiencing, not hollow motivational slogans. This beautifully illustrated second edition of Margaret Wheatley's bestselling guide gives you practical tools to persevere through challenges at work, at home, in your community, and within yourself—with a new introduction for using this book individually or in groups.
Through concise, compassionate essays, Wheatley addresses the moments when you feel lost, betrayed, or exhausted—and helps you recognize the rewarding times when you've made a small difference. She names the behaviors and dynamics—fearlessness, guilt, joy, jealousy—that either support or impede your efforts, putting each in a broader human and timeless perspective. The self-contained essays let you thumb through and find what speaks to you right now.
Complemented by poems and quotations from traditions and cultures throughout history, this book grounds you spiritually while providing practical perspective. As the Hopi elders remind us: “We are the ones we have been waiting for.”
Since World War II, US presidents of both parties have relied on an economic hit man strategy.
They have used the four pillars of that strategy (fear, debt, anxiety over insufficiency, and divide and conquer) to control other nations and enrich a growing oligarchy.
In the groundbreaking Confessions of an Economic Hit Man trilogy, John Perkins exposed the complex, expansive, and clandestine global network that serves the interests of powerful corporate, financial, and political entities. In The Art of the Steal, he reveals its most dangerous evolution.
Donald Trump represents a historic shift. He is the first US president to turn the economic hit man strategy into a personal brand and governing style. He has ascended the four pillars, brought the playbook home, and reversed the march toward the American ideal of liberty, equality, justice, democracy, opportunity, and an individualism that supports family and community. At the same time, he has forced what was hidden into the open.
This book explains
Both warning and blueprint, it offers a pathway to renewing the American ideal—and using it to model a new global ideal.
They have used the four pillars of that strategy (fear, debt, anxiety over insufficiency, and divide and conquer) to control other nations and enrich a growing oligarchy.
In the groundbreaking Confessions of an Economic Hit Man trilogy, John Perkins exposed the complex, expansive, and clandestine global network that serves the interests of powerful corporate, financial, and political entities. In The Art of the Steal, he reveals its most dangerous evolution.
Donald Trump represents a historic shift. He is the first US president to turn the economic hit man strategy into a personal brand and governing style. He has ascended the four pillars, brought the playbook home, and reversed the march toward the American ideal of liberty, equality, justice, democracy, opportunity, and an individualism that supports family and community. At the same time, he has forced what was hidden into the open.
This book explains
- how this happened,
- why it matters, and
- what each of us can do to turn things around.
Both warning and blueprint, it offers a pathway to renewing the American ideal—and using it to model a new global ideal.
Great leaders create teams and companies that don't need great leaders.
That idea might stop you cold. Good.
Exhausted. Overwhelmed. You're the hero of your organization . . . and its biggest bottleneck. Every decision waits for your approval. Every problem lands on your desk. The harder you work, the more your team needs you. The behaviors that made you successful—solving problems fast, always being available, leading from the front—have become your organization's ceiling. Your competence becomes your captivity.
This is the hero trap. Most high-performing leaders don't recognize the pattern until they're burning out inside it.
Bill Flynn spent thirty years leading startups through IPOs and acquisitions before coaching hundreds of executives out of exactly this pattern. What he discovered is that the shift isn't about working differently. It's about becoming someone different—moving from the smartest person in the room to the leader who makes every room smarter than any one person.
The Hero Trap gives you the proven path. Through the story of CEO Alex Chen and Flynn's controller-builder-architect framework, you'll get
With a foreword by Marshall Goldsmith, whose own work on leadership transformation inspired this book, The Hero Trap does what other leadership books rarely manage: It moves you from shepherding the present to designing the future.
That idea might stop you cold. Good.
Exhausted. Overwhelmed. You're the hero of your organization . . . and its biggest bottleneck. Every decision waits for your approval. Every problem lands on your desk. The harder you work, the more your team needs you. The behaviors that made you successful—solving problems fast, always being available, leading from the front—have become your organization's ceiling. Your competence becomes your captivity.
This is the hero trap. Most high-performing leaders don't recognize the pattern until they're burning out inside it.
Bill Flynn spent thirty years leading startups through IPOs and acquisitions before coaching hundreds of executives out of exactly this pattern. What he discovered is that the shift isn't about working differently. It's about becoming someone different—moving from the smartest person in the room to the leader who makes every room smarter than any one person.
The Hero Trap gives you the proven path. Through the story of CEO Alex Chen and Flynn's controller-builder-architect framework, you'll get
- specific diagnostics to find where you're stuck;
- frameworks to delegate authority—not just tasks;
- the tools to know when to lead from the front and when to get out of the way; and
- a system for building self-sustaining teams that scale without you.
With a foreword by Marshall Goldsmith, whose own work on leadership transformation inspired this book, The Hero Trap does what other leadership books rarely manage: It moves you from shepherding the present to designing the future.
Five daily habits that reduce burnout, build engagement, and create a stronger organization, with no complex programs or HR mandates required.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
- Celebrate Someone
- Go, See, and Help
- Be Interested
- Cocreate
- Do It First
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
Stop feeling stuck in traditional leadership approaches—master 7 heart-led actions that transform how you lead, connect authentically with your team, and drive business growth.
Leading with only technical skills isn't enough anymore. You need people to build a successful business—and today's workforce demands leaders who see beyond the bottom line. If you're feeling stuck or sensing that traditional leadership advice isn't connecting, this is your roadmap to the modern leadership approach that actually works.
Through 7 practical, heart-led actions, you'll learn to connect authentically with your team, drive engagement, and achieve measurable business results. Being vulnerable takes courage, but when you lead with generosity, you unlock profound benefits:
This proven framework includes the following:
Through unforgettable stories from the author and CEOs of well-recognized companies, you'll see exactly how generous leadership transformed their organizations and careers. Winner of the NYC Big Book Award Distinguished Favorite and Eric Hoffer First Horizon Award finalist, this is the trusted reference for leaders ready to master modern leadership.
Leading with only technical skills isn't enough anymore. You need people to build a successful business—and today's workforce demands leaders who see beyond the bottom line. If you're feeling stuck or sensing that traditional leadership advice isn't connecting, this is your roadmap to the modern leadership approach that actually works.
Through 7 practical, heart-led actions, you'll learn to connect authentically with your team, drive engagement, and achieve measurable business results. Being vulnerable takes courage, but when you lead with generosity, you unlock profound benefits:
- deeper team connections
- stronger organizational performance
- accelerated career growth
- broader societal impact
This proven framework includes the following:
- Generous communication to build trust
- Generous listening to understand perspectives
- Generous inclusion to invite collaboration
- Becoming an ally to create opportunities
- Generous development to validate and expand potential
- Generous moments to acknowledge what matters
- Showing up authentically without masks
Through unforgettable stories from the author and CEOs of well-recognized companies, you'll see exactly how generous leadership transformed their organizations and careers. Winner of the NYC Big Book Award Distinguished Favorite and Eric Hoffer First Horizon Award finalist, this is the trusted reference for leaders ready to master modern leadership.
Master persuasion as a leadership practice to spark change that sticks, turn resistance into collaboration, and move teams from compliance to lasting commitment.
Most change efforts fail not because of poor strategy but because leaders struggle to win genuine commitment. Between 60 and 70 percent of major organizational change initiatives fall short or fail outright. The missing ingredient? Constructive persuasion.
Drawing on over two decades of research and coaching thousands of executives worldwide, Dr. Jay Conger shatters outdated myths about persuasion as manipulation or performance. Instead, he reveals persuasion as the essential leadership practice that transforms resistance into collaboration, ideas into action, and plans into sustained progress.
Readers will learn to do the following:
Each chapter delivers field-tested frameworks, readiness checklists, and real-world cases from banking, healthcare, technology, and beyond. The result is a transformative playbook that elevates persuasion from soft skill to the decisive force behind leadership success in the 21st century.
Most change efforts fail not because of poor strategy but because leaders struggle to win genuine commitment. Between 60 and 70 percent of major organizational change initiatives fall short or fail outright. The missing ingredient? Constructive persuasion.
Drawing on over two decades of research and coaching thousands of executives worldwide, Dr. Jay Conger shatters outdated myths about persuasion as manipulation or performance. Instead, he reveals persuasion as the essential leadership practice that transforms resistance into collaboration, ideas into action, and plans into sustained progress.
Readers will learn to do the following:
- Map influence networks and identify key decision-makers who can tip organizational support
- Build credibility through humility, transparency, and demonstrated expertise rather than positional authority
- Frame problems that invite collaboration instead of triggering defensiveness
- Craft compelling evidence that combines data with emotional resonance
- Orchestrate the emotional arc that moves teams from uncertainty to confidence and commitment
- Remain open to being influenced themselves—the mark of truly persuasive leaders
Each chapter delivers field-tested frameworks, readiness checklists, and real-world cases from banking, healthcare, technology, and beyond. The result is a transformative playbook that elevates persuasion from soft skill to the decisive force behind leadership success in the 21st century.
Stop money problems from destroying your family with 4 proven trust principles that prevent conflicts, repair financial damage, and keep relationships strong across generations.
Money touches every family relationship, and trust is what determines whether it brings people closer or drives them apart. This book is about relational trust, the honesty, reliability, and mutual care between family members, not financial trust instruments. It gives you a practical framework for navigating money decisions together, from everyday expenses to major life transitions.
This book is for
The authors introduce 4 components of trust—care, sincerity, reliability, and competence—and show how each one plays out when families deal with money. Drawing on stories from their own lives and the families they've served over a combined sixty years, they offer a shared language that replaces blame and assumptions with clarity and connection.
Whether you're writing a will, helping a teenager budget, or repairing a financial betrayal, this book helps you protect both your money and your relationships.
Money touches every family relationship, and trust is what determines whether it brings people closer or drives them apart. This book is about relational trust, the honesty, reliability, and mutual care between family members, not financial trust instruments. It gives you a practical framework for navigating money decisions together, from everyday expenses to major life transitions.
This book is for
- couples building a financial life together;
- parents teaching kids about money at every age;
- adult children navigating inheritance or aging parents' finances;
- blended families working through competing loyalties and values;
- siblings managing unequal support, caregiving costs, or estate decisions; and
- any family recovering from financial conflict, broken promises, or betrayal.
The authors introduce 4 components of trust—care, sincerity, reliability, and competence—and show how each one plays out when families deal with money. Drawing on stories from their own lives and the families they've served over a combined sixty years, they offer a shared language that replaces blame and assumptions with clarity and connection.
Whether you're writing a will, helping a teenager budget, or repairing a financial betrayal, this book helps you protect both your money and your relationships.
Learn how to lead in uncertain times, build resilience, and generate credible hope when chaos threatens-using practical faith-based leadership tools and AI-powered imagination to navigate the future with confidence.
You're facing unprecedented chaos. Faith and hope are collapsing worldwide. The institutions, norms, and alliances that once felt stable are fracturing. As a leader—in business, government, nonprofits, or faith communities—you're struggling to inspire confidence in any future at all. Your people can't work toward futures they can't imagine or trust futures they haven't been invited to shape.
What you need is a new path forward. This book gives you practical tools to generate credible hope when everything feels uncertain:
Following two personas navigating leadership in chaos, Johansen, Doyle, and Kirshbaum show you how to treat imagination as a leadership practice and make repair something visible, communal, and real. You'll learn to generate and share calm trust in futures worth striving for—giving your people the credible hope they desperately need.
You're facing unprecedented chaos. Faith and hope are collapsing worldwide. The institutions, norms, and alliances that once felt stable are fracturing. As a leader—in business, government, nonprofits, or faith communities—you're struggling to inspire confidence in any future at all. Your people can't work toward futures they can't imagine or trust futures they haven't been invited to shape.
What you need is a new path forward. This book gives you practical tools to generate credible hope when everything feels uncertain:
- The Credible Hope Compass—a practical framework for making leadership decisions when faith has been weaponized and hope feels naive
- Methods to use generative AI to envision alternative futures and expand your team's imagination
- Faith-enhanced leadership practices that move you beyond denial or despair into action
Following two personas navigating leadership in chaos, Johansen, Doyle, and Kirshbaum show you how to treat imagination as a leadership practice and make repair something visible, communal, and real. You'll learn to generate and share calm trust in futures worth striving for—giving your people the credible hope they desperately need.
The trusted guide for surviving overwhelm and trauma in today’s world, now revised and updated.
Trauma Stewardship is the seminal work on sustaining oneself while bearing witness over time to the hardship, overwhelm, suffering, and trauma of humans, other living beings, and the planet itself.
Whether through personal caregiving, school, work, or efforts to make the world a better place, trauma exposure is ubiquitous, often experienced as burnout or compassion fatigue. This essential resource helps readers understand the toll on their nervous system, individually and collectively—including, though not limited to, exhaustion, numbness, cynicism, guilt, decision fatigue, or the sense that one can never do enough—and offers practical next steps.
Drawing on four decades of frontline experience, this new edition blends the latest in neuroscience, field wisdom, emerging research, and diverse spiritual traditions to offer fresh guidance and steady companionship amid intensifying pressures.
Inside:
Trauma Stewardship offers an accessible and compassionate framework for remaining grounded, connected, and purposeful while continuing to show up—for the long haul.
Trauma Stewardship is the seminal work on sustaining oneself while bearing witness over time to the hardship, overwhelm, suffering, and trauma of humans, other living beings, and the planet itself.
Whether through personal caregiving, school, work, or efforts to make the world a better place, trauma exposure is ubiquitous, often experienced as burnout or compassion fatigue. This essential resource helps readers understand the toll on their nervous system, individually and collectively—including, though not limited to, exhaustion, numbness, cynicism, guilt, decision fatigue, or the sense that one can never do enough—and offers practical next steps.
Drawing on four decades of frontline experience, this new edition blends the latest in neuroscience, field wisdom, emerging research, and diverse spiritual traditions to offer fresh guidance and steady companionship amid intensifying pressures.
Inside:
- Tools for recognizing the trauma exposure response in yourself and others
- Concrete practices for staying present and whole
- Proven strategies for continuing to engage in one’s community, work, and life
- New Yorker cartoons, because humor is critical
Trauma Stewardship offers an accessible and compassionate framework for remaining grounded, connected, and purposeful while continuing to show up—for the long haul.
Please Do Disturb: How True Leaders Show Up When It Matters Most challenges one of leadership's biggest misconceptions, that great leadership is primarily about strategy, authority, or performance.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Burnout isn’t solved with perks—it’s solved with communication. Grounded in peer-reviewed research, Relational Energy shows leaders how to use everyday language to spark energy, revive exhausted teams, and build workplaces where people thrive.
Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it.
In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams.
Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. The best part is, these changes have big impact but come with no cost.
In this book, leaders learn how to
Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.
Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it.
In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams.
Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. The best part is, these changes have big impact but come with no cost.
In this book, leaders learn how to
- use the language of belonging to help employees feel valued, respected, and connected;
- turn everyday conversations into sources of relational energy that boost motivation and performance;
- build trust through respectful dialogue, listening, and authentic presence;
- navigate difficult conversations without draining morale or relationships;
- create positive team interactions that spread energy across organizations; and
- replace burnout cultures with communication practices that spark engagement and well-being.
Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.
When life disrupts work, leaders need to know what to do next. This practical guide shows leaders at organizations of every size, from small businesses to large corporations, how to support employees through hard moments while strengthening trust across the workplace.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
- understand what support an employee actually needs,
- connect people with the right workplace resources,
- adjust work with clarity and flexibility,
- stay present after the first crisis moment, and
- support employees while maintaining accountability.
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
Tired of toxic workplace drama killing your team? Transform difficult conversations and destructive conflict into trust, performance, and breakthrough results.
Now expanded with 20 percent new content, this third edition includes new chapters on drama resilience, thriving cultures, and trust-building, plus timely applications to AI, virtual work, and today’s divisive climate.
Workplace drama drains energy, kills productivity, and costs organizations millions. Most leaders know conflict is hurting their teams, but they often avoid it until morale drops, engagement tanks, and small tensions turn into destructive patterns.
Conflict itself isn’t the problem. How you handle it determines whether it becomes toxic drama or productive growth. Using groundbreaking research, over twenty years of field-tested tools, and his deep experience helping leaders and organizations transform conflict, Dr. Nate Regier reveals how to recognize the drama-triangle patterns killing your workplace and escape them through the compassion cycle.
You’ll discover
Whether you’re addressing underperformance, managing difficult personalities, or navigating team dysfunction, this battle-tested framework gives you the confidence to stop avoiding conflict and start using it as fuel for innovation and trust.
With expanded tools and timely new material for AI, virtual work, and increasingly polarized workplaces, this third edition equips you to lead through conflict without casualties and come out stronger on the other side.
Now expanded with 20 percent new content, this third edition includes new chapters on drama resilience, thriving cultures, and trust-building, plus timely applications to AI, virtual work, and today’s divisive climate.
Workplace drama drains energy, kills productivity, and costs organizations millions. Most leaders know conflict is hurting their teams, but they often avoid it until morale drops, engagement tanks, and small tensions turn into destructive patterns.
Conflict itself isn’t the problem. How you handle it determines whether it becomes toxic drama or productive growth. Using groundbreaking research, over twenty years of field-tested tools, and his deep experience helping leaders and organizations transform conflict, Dr. Nate Regier reveals how to recognize the drama-triangle patterns killing your workplace and escape them through the compassion cycle.
You’ll discover
- why compassion, not niceness, is the key to accountability;
- three critical rules for transforming conflict;
- how to master the ORPO formula—open, resourceful, persistent, open—for turning tense situations into breakthroughs; and
- new strategies for building drama resilience, thriving cultures, and trust in today’s workplace.
Whether you’re addressing underperformance, managing difficult personalities, or navigating team dysfunction, this battle-tested framework gives you the confidence to stop avoiding conflict and start using it as fuel for innovation and trust.
With expanded tools and timely new material for AI, virtual work, and increasingly polarized workplaces, this third edition equips you to lead through conflict without casualties and come out stronger on the other side.
Ordinary Ukrainians reveal how courage, community, and civilian resistance are helping their nation survive Russia’s invasion in unforgettable stories of resilience and hope.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
This is the story of what ordinary people can do when history leaves them no safe place to stand.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
- how ordinary citizens organize when institutions cannot move fast enough;
- how humanitarian aid, trust, and local knowledge become tools of resistance;
- how trauma, grief, burnout, and purpose shape life inside a long war;
- how courage spreads through families, communities, churches, charities, and volunteer networks; and
- why Ukraine’s struggle speaks to anyone trying to understand resilience, civil society, and hope under pressure.
This is the story of what ordinary people can do when history leaves them no safe place to stand.
A practical guide for knowledge workers ready to move beyond AI dabbling and build a custom AI work partner that improves how they think, write, decide, and lead.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don't know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don't know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
- Build a custom AI work partner that understands their role, goals, standards, and voice
- Bring AI into the beginning of meaningful work
- Keep context inside the system so intelligence compounds instead of resetting
- Improve the work partner through feedback, correction, and calibration
- Use the OuCH prompt to ask for better help, make stronger decisions, and produce better work
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.