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What really defines leadership? Our concepts of leadership are usually based on our unique personal experiences, and it is clear that a leadership style that works in one situation can be a recipe for disaster in another. In leadership, one size does not fit all.
In The Five Commitments of a Leader, Mark Leheney asserts that a more revealing way to examine leadership is through the commitments a leader makes (or fails to make). He focuses on five commitments a leader must make to be effective—commitments to:
•The self
•People
•The organization
•The truth
•Leadership
What really defines leadership? Our concepts of leadership are usually based on our unique personal experiences, and it is clear that a leadership style that works in one situation can be a recipe for disaster in another. In leadership, one size does not fit all.
In The Five Commitments of a Leader, Mark Leheney asserts that a more revealing way to examine leadership is through the commitments a leader makes (or fails to make). He focuses on five commitments a leader must make to be effective—commitments to:
•The self
•People
•The organization
•The truth
•Leadership
Effective supervisors are critical to the future of government. The knowledge, skills, and behaviors required to be an effective supervisor can come only through continuous learning and development.
The Insider's Guide to Supervising Government Employees brings together the experiences of diverse supervisors from all aspects of government to offer a rich resource of lessons learned. Whether you are new to the supervisory role or a seasoned supervisor working to improve your and your staff's performance, this book is your practical, go-to guide.
Starting with a seven-step, 38-item Supervisor Readiness Assessment, The Insider's Guide helps you determine your readiness to supervise and identify areas you would like to learn more about. You can select a single topic that addresses a particular opportunity you are considering or you can read the book cover to cover to get a fuller view of what it means to be an effective supervisor.
As a government supervisor, you have the most important job in all of government. Make the most of it!
Effective supervisors are critical to the future of government. The knowledge, skills, and behaviors required to be an effective supervisor can come only through continuous learning and development.
The Insider's Guide to Supervising Government Employees brings together the experiences of diverse supervisors from all aspects of government to offer a rich resource of lessons learned. Whether you are new to the supervisory role or a seasoned supervisor working to improve your and your staff's performance, this book is your practical, go-to guide.
Starting with a seven-step, 38-item Supervisor Readiness Assessment, The Insider's Guide helps you determine your readiness to supervise and identify areas you would like to learn more about. You can select a single topic that addresses a particular opportunity you are considering or you can read the book cover to cover to get a fuller view of what it means to be an effective supervisor.
As a government supervisor, you have the most important job in all of government. Make the most of it!
For years, companies have trumpeted employee engagement as the lifeblood of success, weaving grand promises of thriving workplaces and soaring performance. Yet, Gallup’s data shatters this façade: a mere 30 percent of US workers and 21 percent globally are engaged today, dismal figures essentially unchanged for over a decade. This rather damning reality exposes a commitment not just half-hearted but utterly disingenuous. Perfunctory surveys, dusted off once or twice a year, vanish into the void, sparking no meaningful change, while ineffective or toxic managers sidestep accountability with ease. The fallout is a workforce drowning in disillusionment, tethered to a metric that’s broken beyond repair. In The Power of Employee Well-Being, Mark C. Crowley unveils a revolutionary vision, proving well-being ignites fierce commitment, unleashes boundless productivity, and forges workplaces where people and profits thrive.
Why Well-Being Matters
Drawing on a University of Oxford study of 17 million workers, Crowley urges leaders to abandon flawed engagement metrics and champion well-being. Far from a soft idea, it drives results. Gallup, Harvard, and London School of Economics studies show organizations prioritizing well-being gain 27 percent higher profitability, lower turnover, and better customer satisfaction. Yet, with three-quarters of US professionals facing burnout and a 74 percent surge in mental health–related leave (2023–2024), the crisis is urgent. Crowley highlights belonging—feeling valued, respected, and connected—as well-being’s core, yet 94 percent of leaders overlook this vital driver.
A Practical Roadmap
Building on his trailblazing book Lead from the Heart, Crowley delivers a concise, actionable guide for busy managers to cultivate well-being and unlock team potential. Through practical strategies, he equips leaders to meet workers’ core needs: caring leadership, manageable workloads, emotional support, growth opportunities, and fair treatment. Unlike hollow wellness programs, debunked by Oxford research, Crowley’s methods reshape daily team experiences. His insights, forged over decades as a leader and researcher, are anchored by formidable data, including a British Telecom study linking well-being to higher sales and customer satisfaction.
A Leadership Revolution
With a foreword by Dr. Marshall Goldsmith, a four-time New York Times bestselling author, The Power of Employee Well-Being is a clarion call to reject superficial fixes and ignite a leadership revolution. Crowley brilliantly distills complex ideas into a vital guide for busy managers. With 52 percent of workers willing to take a 20 percent pay cut for better well-being, stakes are high. This is the essential playbook for leaders to build thriving workplaces where retention soars and teams excel.
The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful.
For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance.
By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.
Employee ownership creates stronger companies, helps workers build wealth, and fosters a fairer, more stable society. In this book, two leading experts show how it works-and how it can be greatly expanded.
Why are wages stagnant and wealth inequality increasing? One factor has inexplicably been left out: who owns the companies that drive the economy. Ownership gives people a claim to the fruits of free enterprise. Employee ownership gives workers-the people who have a stake in the company-a fair chance to benefit from their labors.
In three simple parts, Corey Rosen and John Case create a powerful argument for why employee ownership is the answer to capitalism's crisis and how to implement it:
1. What's wrong with what we have-The authors explain why companies usually end up being sold off to investors and the often-horrific consequences that result for workers, communities, and the environment.
2. How can we change things?-This section shows how overlooking ownership limits attempts to reform capitalism and why employee ownership is a realistic and practical way to save capitalism from its own excesses.
3. Reinventing capitalism for the 21st century-This section describes how employee ownership has been done, is being done, and can be expanded and gives examples of companies of all sizes and sectors.
Employee ownership creates stronger companies, helps workers build wealth, and fosters a fairer, more stable society. In this book, two leading experts show how it works-and how it can be greatly expanded.
Why are wages stagnant and wealth inequality increasing? One factor has inexplicably been left out: who owns the companies that drive the economy. Ownership gives people a claim to the fruits of free enterprise. Employee ownership gives workers-the people who have a stake in the company-a fair chance to benefit from their labors.
In three simple parts, Corey Rosen and John Case create a powerful argument for why employee ownership is the answer to capitalism's crisis and how to implement it:
1. What's wrong with what we have-The authors explain why companies usually end up being sold off to investors and the often-horrific consequences that result for workers, communities, and the environment.
2. How can we change things?-This section shows how overlooking ownership limits attempts to reform capitalism and why employee ownership is a realistic and practical way to save capitalism from its own excesses.
3. Reinventing capitalism for the 21st century-This section describes how employee ownership has been done, is being done, and can be expanded and gives examples of companies of all sizes and sectors.
Recounting the frustration she felt as a young Black woman beginning her career, Carice Anderson knows that many Black professionals are relying on their education and intellect alone to be successful in the workplace. In this book, she empowers young Black professionals by equipping them with advice and little-known principles of career success from her experiences and interviews with thirty successful Black leaders.
Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the three major corporate muscle groups:
Knowing yourself- understanding your story and investigating your mindset
Knowing others-building and sustaining important relationships in the workplace
Knowing your environment-analyzing your organization's culture
Anderson will teach you how to integrate the knowledge of these three groups to craft an authentic personal brand and communication style that will help you maximize your impact.
Using personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe, Black professionals will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success.
Recounting the frustration she felt as a young Black woman beginning her career, Carice Anderson knows that many Black professionals are relying on their education and intellect alone to be successful in the workplace. In this book, she empowers young Black professionals by equipping them with advice and little-known principles of career success from her experiences and interviews with thirty successful Black leaders.
Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the three major corporate muscle groups:
Knowing yourself- understanding your story and investigating your mindset
Knowing others-building and sustaining important relationships in the workplace
Knowing your environment-analyzing your organization's culture
Anderson will teach you how to integrate the knowledge of these three groups to craft an authentic personal brand and communication style that will help you maximize your impact.
Using personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe, Black professionals will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success.
The federal government has focused on past performance to rank bidders for almost two decades, yet both the collection and use of past performance information remain disjointed, siloed, and not fully understood in government or industry. Nonetheless, contractors' livelihoods depend on how the government collects and uses their past performance information.
Winning with Past Performance: Strategies for Industry and Government aims to enhance awareness and understanding of past performance processes as well as to promote smart business practices on both the buyer and seller sides of the equation. The authors examine all aspects of past performance, including using feedback to improve performance, the government's evolving use of past performance, and the future of past performance as an evaluation tool.
Winning with Past Performance brings it all together on the subject of past performance and is a ready reference for buyers, sellers, policymakers, contracting professionals, and service providers.
The federal government has focused on past performance to rank bidders for almost two decades, yet both the collection and use of past performance information remain disjointed, siloed, and not fully understood in government or industry. Nonetheless, contractors' livelihoods depend on how the government collects and uses their past performance information.
Winning with Past Performance: Strategies for Industry and Government aims to enhance awareness and understanding of past performance processes as well as to promote smart business practices on both the buyer and seller sides of the equation. The authors examine all aspects of past performance, including using feedback to improve performance, the government's evolving use of past performance, and the future of past performance as an evaluation tool.
Winning with Past Performance brings it all together on the subject of past performance and is a ready reference for buyers, sellers, policymakers, contracting professionals, and service providers.
Risk management has become a standard part of the strategic tool kit, providing senior leaders with a forward-looking radar to scan the future and give early warnings of approaching threats and opportunities. However, even best-in-class organizations can falter in the face of extreme risk exposure. Special circumstances demand special responses, and extreme risk exposure needs very careful handling. Routine risk management approaches will fall short, but businesses that demonstrate a high degree of flexibility and resilience will have the competitive advantage and the ability to thrive where others fail.
The causes and consequences of meteorological hurricanes have parallels in the way uncontrolled risk exposure can develop in organizations. Both are caused largely by predictable factors, but both are characterized by sustained uncertainty and severe impact once they develop. If we can learn to predict a risk hurricane, prepare for it effectively, and survive its effects, then our organizations will be well placed to address the challenge of extreme risk exposure, if and when we are unfortunate enough to face it.
Risk management has become a standard part of the strategic tool kit, providing senior leaders with a forward-looking radar to scan the future and give early warnings of approaching threats and opportunities. However, even best-in-class organizations can falter in the face of extreme risk exposure. Special circumstances demand special responses, and extreme risk exposure needs very careful handling. Routine risk management approaches will fall short, but businesses that demonstrate a high degree of flexibility and resilience will have the competitive advantage and the ability to thrive where others fail.
The causes and consequences of meteorological hurricanes have parallels in the way uncontrolled risk exposure can develop in organizations. Both are caused largely by predictable factors, but both are characterized by sustained uncertainty and severe impact once they develop. If we can learn to predict a risk hurricane, prepare for it effectively, and survive its effects, then our organizations will be well placed to address the challenge of extreme risk exposure, if and when we are unfortunate enough to face it.
We all know the proverb about teaching someone to fish, but if there are no fish left, knowing how to catch them won’t do you any good. And that’s the position businesses are in today. Resources are being depleted at an alarming rate and the cost of raw materials is rising dramatically. As a result, scholar and entrepreneur Nadya Zhexembayeva says, businesses need to make resource scarcity—the overfished ocean—their primary strategic consideration, not just a concern for their “green” division.
Overfished Ocean Strategyoffers five essential principles for innovating in this new reality. Zhexembayeva shows how businesses can find new opportunities in what were once considered useless by-products, discover resource-conserving efficiencies up and down their value chain, transfer their expertise from physical products to services, and develop ways to rapidly try out and refine these new business models. She fills the book with examples of companies that are already successfully navigating the overfished ocean, from established corporations such as BMW, Microsoft, and Puma to newcomers such as Lush, FLOOW2, and Sourcemap.
The linear, throwaway economy of today—in which we extract resources at one end, create products, and throw them away at the other—is rapidly coming to an end. In every industry, creative minds are learning how to make money by taking this line and turning it into a circle. Nadya Zhexembayeva shows how you can join them and avoid being left high and dry.
Overfished Ocean Strategy offers five essential principles for innovating in this new reality. Zhexembayeva shows how businesses can find new opportunities in what were once considered useless by-products, discover resource-conserving efficiencies up and down their value chain, transfer their expertise from physical products to services, and develop ways to rapidly try out and refine these new business models. She fills the book with examples of companies that are already successfully navigating the overfished ocean, from established corporations such as BMW, Microsoft, and Puma to newcomers such as Lush, FLOOW2, and Sourcemap.
The linear, throwaway economy of today—in which we extract resources at one end, create products, and throw them away at the other—is rapidly coming to an end. In every industry, creative minds are learning how to make money by taking this line and turning it into a circle. Nadya Zhexembayeva shows how you can join them and avoid being left high and dry.
