Sort by:
Managing Politics and Conflict in Projects is an easy-to-read, no-nonsense guide that walks you through the “soft” issues of project management, including communicating, negotiating, and influencing skills that are vital to your project success. Understand your organization's political climate and culture and ascend the corporate ladder to the next level as a project manager. Learn how to deal with political issues requiring complex organizational and interpersonal skills, using valuable review points, tips, and a fictional narrative illustrating the book's main points.
•Improve and develop your leadership, interpersonal, and communications skills
•Negotiate your political environment
•Acknowledge and overcome challenges inherent in project management
•Enhance your career by effectively utilizing politics and conflict
•Recognize and interpret the barriers of communication
•Be prepared to enter into a negotiation
•Overcome cultural challenges
•Improve and develop your leadership, interpersonal, and communications skills
•Negotiate your political environment
•Acknowledge and overcome challenges inherent in project management
•Enhance your career by effectively utilizing politics and conflict
•Recognize and interpret the barriers of communication
•Be prepared to enter into a negotiation
•Overcome cultural challenges
Managing Politics and Conflict in Projects is an easy-to-read, no-nonsense guide that walks you through the “soft” issues of project management, including communicating, negotiating, and influencing skills that are vital to your project success. Understand your organization's political climate and culture and ascend the corporate ladder to the next level as a project manager. Learn how to deal with political issues requiring complex organizational and interpersonal skills, using valuable review points, tips, and a fictional narrative illustrating the book's main points.
•Improve and develop your leadership, interpersonal, and communications skills
•Negotiate your political environment
•Acknowledge and overcome challenges inherent in project management
•Enhance your career by effectively utilizing politics and conflict
•Recognize and interpret the barriers of communication
•Be prepared to enter into a negotiation
•Overcome cultural challenges
•Improve and develop your leadership, interpersonal, and communications skills
•Negotiate your political environment
•Acknowledge and overcome challenges inherent in project management
•Enhance your career by effectively utilizing politics and conflict
•Recognize and interpret the barriers of communication
•Be prepared to enter into a negotiation
•Overcome cultural challenges
“A must-have book for today's quiet warriors.”
—Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy. Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
—Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy. Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
“A must-have book for today's quiet warriors.”
—Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy. Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
—Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy. Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
The move to teams has largely failed, say Harvey Robbins and Michael Finley, mainly because teams themselves are failing to think through the human implications of teaming. The New Why Teams Don't Work is a handbook for team members and team leaders to maintain the highest possible level of team intelligence-the skills, attitudes, and emotional flexibility to get the most out of a team's inherent differences.
Describing what teams are really like, not how they ought to be, the book teaches people how to work together to make decisions, stay in budget, and achieve team goals. Robbins and Finley show, for instance, how to get hidden agendas on the table, clarify individual roles, learn what team members expect and want from each other, choose the right decision-making process, and much more.
Updated throughout, the book includes completely new material on team intelligence, team technology, collaboration vs. teamwork, team balance, teams at the top, the team of one, plus all new and updated examples.
Describing what teams are really like, not how they ought to be, the book teaches people how to work together to make decisions, stay in budget, and achieve team goals. Robbins and Finley show, for instance, how to get hidden agendas on the table, clarify individual roles, learn what team members expect and want from each other, choose the right decision-making process, and much more.
Updated throughout, the book includes completely new material on team intelligence, team technology, collaboration vs. teamwork, team balance, teams at the top, the team of one, plus all new and updated examples.
The move to teams has largely failed, say Harvey Robbins and Michael Finley, mainly because teams themselves are failing to think through the human implications of teaming. The New Why Teams Don't Work is a handbook for team members and team leaders to maintain the highest possible level of team intelligence-the skills, attitudes, and emotional flexibility to get the most out of a team's inherent differences.
Describing what teams are really like, not how they ought to be, the book teaches people how to work together to make decisions, stay in budget, and achieve team goals. Robbins and Finley show, for instance, how to get hidden agendas on the table, clarify individual roles, learn what team members expect and want from each other, choose the right decision-making process, and much more.
Updated throughout, the book includes completely new material on team intelligence, team technology, collaboration vs. teamwork, team balance, teams at the top, the team of one, plus all new and updated examples.
From IT to HR, from boardroom to shop floor, increased accountability for achieving high-value results for new initiatives is increasing in every organization and department. Now the world's leading experts on ROI distill their years of experience and research into proven step-by-step tools for determining the value of any project before, during, and after implementation. Jack and Patti Phillips even show how to measure and place value on intangible qualities like leadership, creativity, customer loyalty, employee engagement, and more.
Show Me the Money provides a comprehensive system that enables business leaders, analysts, and consultants to make the case for their projects and get buy-in at the beginning, refine them during development, and communicate the ultimate results to all stakeholders once the projects are completed. Easy to read and fortified with case studies, checklists, tips, and tools, Show Me the Money clarifies and resolves the mystery surrounding the allocation of monetary values.
Show Me the Money provides a comprehensive system that enables business leaders, analysts, and consultants to make the case for their projects and get buy-in at the beginning, refine them during development, and communicate the ultimate results to all stakeholders once the projects are completed. Easy to read and fortified with case studies, checklists, tips, and tools, Show Me the Money clarifies and resolves the mystery surrounding the allocation of monetary values.
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
No More Hate! All Are Welcome!
“Stigma” is a simple two-syllable word, yet it carries the weight of negative and often unfair beliefs that we hold about those who are different from us. Stigmas lock people into stereotyped boxes and deny us all the right to be our authentic and whole selves. Dr. Pernessa Seele, a longtime public health activist who started one of the first AIDS education programs in the 1980s, has crafted a proven method to address stigma. This powerful book confronts stereotype development, shows how to undo the processes and effects of stigma, and explains how we can radically change cultural thinking on the individual, interpersonal, and societal levels to put an end to stigmatization once and for all.
“Stigma” is a simple two-syllable word, yet it carries the weight of negative and often unfair beliefs that we hold about those who are different from us. Stigmas lock people into stereotyped boxes and deny us all the right to be our authentic and whole selves. Dr. Pernessa Seele, a longtime public health activist who started one of the first AIDS education programs in the 1980s, has crafted a proven method to address stigma. This powerful book confronts stereotype development, shows how to undo the processes and effects of stigma, and explains how we can radically change cultural thinking on the individual, interpersonal, and societal levels to put an end to stigmatization once and for all.
No More Hate! All Are Welcome!
“Stigma” is a simple two-syllable word, yet it carries the weight of negative and often unfair beliefs that we hold about those who are different from us. Stigmas lock people into stereotyped boxes and deny us all the right to be our authentic and whole selves. Dr. Pernessa Seele, a longtime public health activist who started one of the first AIDS education programs in the 1980s, has crafted a proven method to address stigma. This powerful book confronts stereotype development, shows how to undo the processes and effects of stigma, and explains how we can radically change cultural thinking on the individual, interpersonal, and societal levels to put an end to stigmatization once and for all.
“Stigma” is a simple two-syllable word, yet it carries the weight of negative and often unfair beliefs that we hold about those who are different from us. Stigmas lock people into stereotyped boxes and deny us all the right to be our authentic and whole selves. Dr. Pernessa Seele, a longtime public health activist who started one of the first AIDS education programs in the 1980s, has crafted a proven method to address stigma. This powerful book confronts stereotype development, shows how to undo the processes and effects of stigma, and explains how we can radically change cultural thinking on the individual, interpersonal, and societal levels to put an end to stigmatization once and for all.
For years, the lean startup has been revolutionizing both new and established businesses. In this eye-opening book, serial social entrepreneur Michel Gelobter shows how it can do the same for nonprofits.
Traditionally, whether creating a new business or a new program, entrepreneurs in all sectors develop a plan, find money to fund it, and pursue it to its conclusion. The problem is, over time conditions can change drastically—but you're locked into your plan. The lean startup is all about agility and flexibility. Its mantra is “build, measure, learn”: create small experimental initiatives, quickly get real-world feedback on them, and use that data to expand what works and discard what doesn't.
Using dozens of social sector examples, Gelobter walks you through the process. The standard approach wastes time and money. The lean startup will help your organization vastly increase the good it does.
Traditionally, whether creating a new business or a new program, entrepreneurs in all sectors develop a plan, find money to fund it, and pursue it to its conclusion. The problem is, over time conditions can change drastically—but you're locked into your plan. The lean startup is all about agility and flexibility. Its mantra is “build, measure, learn”: create small experimental initiatives, quickly get real-world feedback on them, and use that data to expand what works and discard what doesn't.
Using dozens of social sector examples, Gelobter walks you through the process. The standard approach wastes time and money. The lean startup will help your organization vastly increase the good it does.
The path to successful source selection begins with Source Selection Step by Step: A Working Guide for Every Member of the Acquisition Team. Whether you are new to the acquisition team or an experienced practitioner looking to sharpen your skills, this comprehensive, highly readable handbook will guide you through the entire acquisition process, from designing an effective source selection plan, to preparing the solicitation, evaluating proposals, establishing a competitive range, and documenting the source selection decision. With clarity and frankness, Charles Solloway presents government source selection in a step-by-step guide that offers readers quick access to needed information. In addition to guidance about the process, the book includes: • Techniques to streamline the process and reduce time and expense
• Ways to avoid common pitfalls
• Alternatives to common procedures that yield better results
• Methods to involve contractors more effectively
• Definitions of the key terms associated with government source selection.
Make this book your first stop for quick and easy guidance on all aspects of government source selection.
• Ways to avoid common pitfalls
• Alternatives to common procedures that yield better results
• Methods to involve contractors more effectively
• Definitions of the key terms associated with government source selection.
Make this book your first stop for quick and easy guidance on all aspects of government source selection.
The path to successful source selection begins with Source Selection Step by Step: A Working Guide for Every Member of the Acquisition Team. Whether you are new to the acquisition team or an experienced practitioner looking to sharpen your skills, this comprehensive, highly readable handbook will guide you through the entire acquisition process, from designing an effective source selection plan, to preparing the solicitation, evaluating proposals, establishing a competitive range, and documenting the source selection decision. With clarity and frankness, Charles Solloway presents government source selection in a step-by-step guide that offers readers quick access to needed information. In addition to guidance about the process, the book includes: • Techniques to streamline the process and reduce time and expense
• Ways to avoid common pitfalls
• Alternatives to common procedures that yield better results
• Methods to involve contractors more effectively
• Definitions of the key terms associated with government source selection.
Make this book your first stop for quick and easy guidance on all aspects of government source selection.
• Ways to avoid common pitfalls
• Alternatives to common procedures that yield better results
• Methods to involve contractors more effectively
• Definitions of the key terms associated with government source selection.
Make this book your first stop for quick and easy guidance on all aspects of government source selection.
Business Analysts: Chart Your Path to Success with Creative Solutions to Complex Business Problems!
Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role.
The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline.
Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line.
The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers:
• An overview of the current and emerging role of the business analyst
• New leadership models for the 21st century
• Methods for fostering team creativity
• Practices to spark innovation
• Strategies for communicating in a complex environment
Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role.
The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline.
Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line.
The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers:
• An overview of the current and emerging role of the business analyst
• New leadership models for the 21st century
• Methods for fostering team creativity
• Practices to spark innovation
• Strategies for communicating in a complex environment
Business Analysts: Chart Your Path to Success with Creative Solutions to Complex Business Problems!
Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role.
The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline.
Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line.
The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers:
• An overview of the current and emerging role of the business analyst
• New leadership models for the 21st century
• Methods for fostering team creativity
• Practices to spark innovation
• Strategies for communicating in a complex environment
Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role.
The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline.
Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line.
The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers:
• An overview of the current and emerging role of the business analyst
• New leadership models for the 21st century
• Methods for fostering team creativity
• Practices to spark innovation
• Strategies for communicating in a complex environment
Two distinguished scholars offer eight steps to help organizations discover and embrace an authentic higher purpose—something that will dramatically improve every aspect of any enterprise, including the bottom line.
What does a lofty notion like purpose have to do with business basics like the bottom line? Robert E. Quinn and Anjan J. Thakor say pretty much everything. Leaders and managers are taught that employees are self-interested and work resistant, so they create systems of control to combat these expectations. Workers resent these systems, and performance suffers. To address the performance issues, managers double down on the coercion, creating a vicious cycle and a self-fulfilling prophecy.
But there is a better way. Quinn and Thakor show that when an authentic higher purpose permeates business strategy and decision-making, the cycle is broken. Employers and employees see themselves as working together toward an inspiring goal, not just trying to hit quarterly targets. They fully engage, become proactive contributors, and, ironically, easily exceed those quarterly targets.
Based on their widely acclaimed Harvard Business Review article, Quinn and Thakor offer eight sometimes surprising steps for shifting from a transaction-oriented mind-set focused on constraints to a purpose-oriented mind-set focused on possibility. This iconoclastic book will help any organization discover its authentic purpose and weave it into the fabric of everything it does, leading to unprecedented levels of personal satisfaction, service and product innovation, and economic growth.
What does a lofty notion like purpose have to do with business basics like the bottom line? Robert E. Quinn and Anjan J. Thakor say pretty much everything. Leaders and managers are taught that employees are self-interested and work resistant, so they create systems of control to combat these expectations. Workers resent these systems, and performance suffers. To address the performance issues, managers double down on the coercion, creating a vicious cycle and a self-fulfilling prophecy.
But there is a better way. Quinn and Thakor show that when an authentic higher purpose permeates business strategy and decision-making, the cycle is broken. Employers and employees see themselves as working together toward an inspiring goal, not just trying to hit quarterly targets. They fully engage, become proactive contributors, and, ironically, easily exceed those quarterly targets.
Based on their widely acclaimed Harvard Business Review article, Quinn and Thakor offer eight sometimes surprising steps for shifting from a transaction-oriented mind-set focused on constraints to a purpose-oriented mind-set focused on possibility. This iconoclastic book will help any organization discover its authentic purpose and weave it into the fabric of everything it does, leading to unprecedented levels of personal satisfaction, service and product innovation, and economic growth.
Great ideas don't matter if you can't execute—bestselling leadership expert Mark Miller offers a proven, research-based method for creating workplaces where everyone performs at the highest level.
All high performance organizations have one thing in common: execution. The men and women who work there sustain performance at seemingly otherworldly levels of precision, accuracy, and consistency. In the fifth and final book of Mark Miller's High Performance series, he uses his trademark business fable format to show how any organization can cultivate the kind of everyday habits that yield extraordinary results.
Miller tells the story of Blake Brown, a CEO who learns how to help his team to consistently excel at execution from a perhaps unlikely source: his son's high school football coach. The story is fictional, but the principles and practices are very real, derived from years of research led by a team from Stanford University. Miller and his team interviewed leaders and employees from numerous world-class organizations, including the Navy SEALS, Starbucks, Apple, Southwest Airlines, the Seattle Seahawks, Mayo Clinic, Cirque du Soleil, and more. The lessons learned were then field-tested with over seventy businesses employing over 7,000 people. Miller gives you proven tools to release the untapped potential in your people, create a strong competitive advantage, and win not just on game day but every day.
All high performance organizations have one thing in common: execution. The men and women who work there sustain performance at seemingly otherworldly levels of precision, accuracy, and consistency. In the fifth and final book of Mark Miller's High Performance series, he uses his trademark business fable format to show how any organization can cultivate the kind of everyday habits that yield extraordinary results.
Miller tells the story of Blake Brown, a CEO who learns how to help his team to consistently excel at execution from a perhaps unlikely source: his son's high school football coach. The story is fictional, but the principles and practices are very real, derived from years of research led by a team from Stanford University. Miller and his team interviewed leaders and employees from numerous world-class organizations, including the Navy SEALS, Starbucks, Apple, Southwest Airlines, the Seattle Seahawks, Mayo Clinic, Cirque du Soleil, and more. The lessons learned were then field-tested with over seventy businesses employing over 7,000 people. Miller gives you proven tools to release the untapped potential in your people, create a strong competitive advantage, and win not just on game day but every day.