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With staffs that are collectively larger than the Russian army, the Big Four accounting firms are a keystone in global finance --but do they really provide stability and safety? Leading scholar Ian Gow and award-winning writer (and former KPMG director) Stuart Kells warn that a house of cards may be about to fall.
Across the globe, the so-called Big Four accounting and audit firms – Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG – are massively influential. Together, they earn more than $100 billion annually and employ almost one million people. In many profound ways, they have changed how we work, how we manage, how we invest and how we are governed.
Stretching back centuries, their history is a fascinating story of wealth, power and luck. But today, the Big Four face an uncertain future – thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional services in a new era of transparency. Surprisingly colorful and unquestionably authoritative, this account of the past, present and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working in the industry, contemplating joining a professional services firm, or simply curious about the fate of the global economy.
Across the globe, the so-called Big Four accounting and audit firms – Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG – are massively influential. Together, they earn more than $100 billion annually and employ almost one million people. In many profound ways, they have changed how we work, how we manage, how we invest and how we are governed.
Stretching back centuries, their history is a fascinating story of wealth, power and luck. But today, the Big Four face an uncertain future – thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional services in a new era of transparency. Surprisingly colorful and unquestionably authoritative, this account of the past, present and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working in the industry, contemplating joining a professional services firm, or simply curious about the fate of the global economy.
From the bestselling authors of Making Innovation Work (30,000 copies sold and translated into ten languages) comes a book that questions everything about how organizations innovate. Key takeaway: classical business management and corporate structures by their very nature will kill, not create, breakthroughs. The authors describe a new kind of organization-the startup corporation-that will make established companies as innovative as startups.
Please Do Disturb: How True Leaders Show Up When It Matters Most challenges one of leadership's biggest misconceptions, that great leadership is primarily about strategy, authority, or performance.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Five daily habits that reduce burnout, build engagement, and create a stronger organization, with no complex programs or HR mandates required.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
- Celebrate Someone
- Go, See, and Help
- Be Interested
- Cocreate
- Do It First
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
The bestselling guide to aging with purpose is now updated with urgent wisdom on staying engaged, countering tyranny, and making peace with mortality.
Independent Publisher Book Awards gold medalist in the Aging/Death & Dying category.
Getting older isn't about withdrawal—it's about diving deeper into life, work, relationships, and meaning. But how do you stay engaged when facing loss, political chaos, and mortality?
In this revised and expanded edition, beloved teacher and bestselling author Parker J. Palmer returns with eight more years of hard-won wisdom. Drawing on nine decades of life, Palmer explores the urgent questions aging raises:
Through meditations blending prose and poetry, Palmer shows that old is just another word for nothing left to lose—a time to speak truth, reach out, reach in, and fully inhabit the life you have. Laced with humor and gravitas, this book does not tell you how to age. It invites you to turn the prism on your own unfolding life, refracting new light at every turn.
Independent Publisher Book Awards gold medalist in the Aging/Death & Dying category.
Getting older isn't about withdrawal—it's about diving deeper into life, work, relationships, and meaning. But how do you stay engaged when facing loss, political chaos, and mortality?
In this revised and expanded edition, beloved teacher and bestselling author Parker J. Palmer returns with eight more years of hard-won wisdom. Drawing on nine decades of life, Palmer explores the urgent questions aging raises:
- How do we counter authoritarianism when democracy itself is threatened?
- How do we stay connected across generational divides?
- How do we make peace with endings while staying meaningfully engaged until the last breath?
Through meditations blending prose and poetry, Palmer shows that old is just another word for nothing left to lose—a time to speak truth, reach out, reach in, and fully inhabit the life you have. Laced with humor and gravitas, this book does not tell you how to age. It invites you to turn the prism on your own unfolding life, refracting new light at every turn.
Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable.
Erika Andersen says avoiding change is a biological imperative. Change initiatives often fail because leaders don't overcome individuals' instinctive impulse toward homeostasis – stable conditions needed for survival. Incorporating a fictional story of a jewelry business changing generational hands, Andersen lays out a five-step process for addressing both the human side of change and its practical aspects:
Step 1-Clarify the change and why it's needed: Get clear on what the change is and the benefits it will bring.
Step 2-Envision the future state: Build a shared picture of the post-change future.
Step 3-Build the change: Bring together a change team, engage key stakeholders, and plan the change.
Step 4-Lead the transition: Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5-Keep the change going: Work to make your organization permanently more change-capable.
With engaging opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.
Erika Andersen says avoiding change is a biological imperative. Change initiatives often fail because leaders don't overcome individuals' instinctive impulse toward homeostasis – stable conditions needed for survival. Incorporating a fictional story of a jewelry business changing generational hands, Andersen lays out a five-step process for addressing both the human side of change and its practical aspects:
Step 1-Clarify the change and why it's needed: Get clear on what the change is and the benefits it will bring.
Step 2-Envision the future state: Build a shared picture of the post-change future.
Step 3-Build the change: Bring together a change team, engage key stakeholders, and plan the change.
Step 4-Lead the transition: Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5-Keep the change going: Work to make your organization permanently more change-capable.
With engaging opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.