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From JetBlue to Eliot Spitzer, John Edwards to Pete Rose, at some point everyone needs to know how to make an effective apology. This is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. It guides the reader through all aspects of making effective apologies in all situations.
This new expanded second edition is an international bestseller with over 200,000 copies sold and translated into 15 languages that shows you-no matter your age or skill, your job or training-how to come up with more ideas, faster and easier.
Everybody hates meetings. And why shouldn't they? Most meetings are poorly led, counter-productive, and time-wasting. Based on decades of practice and research, bestselling authors Weisbord and Janoff have come to the conclusion that most people lead meetings incorrectly. They, instead, propose ten contrarian principles that actually get things done.
Working Assets Co-founder and successful journalist Peter Barnes details a revolutionary market-based approach to “upgrading” capitalism. He presents an original framework for the future that retains society's common heritage and unique cultural character by creating a ‘we' sector to counterbalance the current, corrosive ‘me' sector.
Bestselling author Lynda Gratton-a world-renowned authority on business strategy-takes an extensive look at Hot Spots-places and times where cooperation flourishes, resulting in productivity and excitement. Now, these previously unexplained flares of ideas and innovation are thoroughly examined, as Gratton shows how to develop of Hot Spots within ones own environment.
We all want to do the right thing. But determining the right thing to do isn't always easy. Everytime we pick up a newspaper or turn on the TV, someone tells us how we ought to behave. Rarely, however, do we get much assistance in deciding what to do for ourselves. Meanwhile, technological developments and rapid social changes make the right decisions-especially about the BIG issues-life, death, sex, justice, and so on-harder and harder to identify.
Choosing the Right Thing to Do responds to the growing need that people of all ages have for moral guidance-without moralizing. It contains a rich palette of principles and strategies, stories and examples, ideas and insights that offer real-world help for intelligently addressing the often quite troubling choices we face every day in our personal relationships, jobs, and lifestyles.
Choosing the Right Thing to Do responds to the growing need that people of all ages have for moral guidance-without moralizing. It contains a rich palette of principles and strategies, stories and examples, ideas and insights that offer real-world help for intelligently addressing the often quite troubling choices we face every day in our personal relationships, jobs, and lifestyles.
From Great Place to Work, which produces the popular FORTUNE 100 Best Companies to Work For ranking, comes a new definition of what it takes to make an organization great FOR ALL--for the business, for people and for the world.
For 20 years Great Place to Work has published their gold-standard list of the 100 Best Companies to Work For. But their latest research shows that what was good enough to be a "great" workplace 10 or 20 years ago is not good enough now. Even at the best workplaces, leaders can--and must--do better. CEO Michael C. Bush and his team connect the dots to show how the emerging economy is about developing every ounce of human potential. Today's business climate is defined by speed, social technologies and people expecting "values" besides value. As a result, leaders have to create an outstanding culture for everyone, no matter who they are or what they do for the organization. They have to build a Great Place to Work For All.
The authors share new research on how Great Places to Work For All outperform in the stock market and grow revenue 3x faster than less-inclusive rivals. Bush and his team tell surprising, inspiring stories about how closing gaps in the work experience between groups of employees pays off for everyone. They document the ways Great Places to Work For All benefit the individuals working there and contribute to a better global society. And they introduce a new leadership framework, showing the advantages of what the authors define as Level 5 "For All" leaders. In effect, the times demand executives who not only are business-savvy but also are devoted to fairness, have deep faith in people, and empower all individuals to reach their full human potential. This is a call to lead so that organizations bring out the best in everyone.
For 20 years Great Place to Work has published their gold-standard list of the 100 Best Companies to Work For. But their latest research shows that what was good enough to be a "great" workplace 10 or 20 years ago is not good enough now. Even at the best workplaces, leaders can--and must--do better. CEO Michael C. Bush and his team connect the dots to show how the emerging economy is about developing every ounce of human potential. Today's business climate is defined by speed, social technologies and people expecting "values" besides value. As a result, leaders have to create an outstanding culture for everyone, no matter who they are or what they do for the organization. They have to build a Great Place to Work For All.
The authors share new research on how Great Places to Work For All outperform in the stock market and grow revenue 3x faster than less-inclusive rivals. Bush and his team tell surprising, inspiring stories about how closing gaps in the work experience between groups of employees pays off for everyone. They document the ways Great Places to Work For All benefit the individuals working there and contribute to a better global society. And they introduce a new leadership framework, showing the advantages of what the authors define as Level 5 "For All" leaders. In effect, the times demand executives who not only are business-savvy but also are devoted to fairness, have deep faith in people, and empower all individuals to reach their full human potential. This is a call to lead so that organizations bring out the best in everyone.
A timely sequel with breakthrough strategies from Jane Hyun, the author of Breaking the Bamboo Ceiling, to help Asian Americans build their leadership and influence skills by embracing their cultural strengths and mapping an achievable career path.
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians – a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor– they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
• Assess: Identify your goals, cultural values and assets
• Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
• Transform: Create your own model and engage advocates as you put it into practice
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians – a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor– they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
• Assess: Identify your goals, cultural values and assets
• Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
• Transform: Create your own model and engage advocates as you put it into practice
Recognized as a NYC Big Book Award Distinguished Favorite, an Eric Hoffer First Horizon Award finalist, and a Next Big Idea Club selection.
An innovative and insightful 7-part guide to heartfelt and collaborative actions that transform the reader into a generous leader.
Leading successfully in a world of full of disruption means building more than technical skills. Yes, you must deliver results, but to run a successful business you need people-and people today want leaders who can and will work to see beyond themselves and only the bottom line-you must learn to lead with your heart. Being vulnerable with your staff is intimidating, but when connecting with people not only will you grow as a leader and a person, but your business will grow as well.
Bringing your authentic self to your leadership takes courage and commitment, but you reap profound benefits from heart-led generous acts. This book presents 7 ways to give of yourself for everyone's gain:
1. Generous Communication: Be real to build deep connections
2. Generous Listening: Be sincerely curious about another's perspective
3. Generous Inclusion: Be inclusive to invite collaboration and show respect
4. The Generous Ally: Take chances to make chances for others
5. Generous Development: Validate strengths and success, identify expansive opportunities
6. Generous Moments: Make small acts of acknowledgment in important moments to make a big impact
7. Give up the Mask: Be emotionally accessible with authenticity and vulnerability
Through unvarnished and unforgettable stories, the author and CEOs of well-recognized companies reveal experiences and mistakes that informed their success and share actions that make the shift to more heart less scary, more satisfying and incredible personal.
As you build your skills with the guidance from this trusted reference, success will spread from your generosity to the people you work with, to your organization, to your own career and even society.
There is no more powerful leader than a generous leader.
An innovative and insightful 7-part guide to heartfelt and collaborative actions that transform the reader into a generous leader.
Leading successfully in a world of full of disruption means building more than technical skills. Yes, you must deliver results, but to run a successful business you need people-and people today want leaders who can and will work to see beyond themselves and only the bottom line-you must learn to lead with your heart. Being vulnerable with your staff is intimidating, but when connecting with people not only will you grow as a leader and a person, but your business will grow as well.
Bringing your authentic self to your leadership takes courage and commitment, but you reap profound benefits from heart-led generous acts. This book presents 7 ways to give of yourself for everyone's gain:
1. Generous Communication: Be real to build deep connections
2. Generous Listening: Be sincerely curious about another's perspective
3. Generous Inclusion: Be inclusive to invite collaboration and show respect
4. The Generous Ally: Take chances to make chances for others
5. Generous Development: Validate strengths and success, identify expansive opportunities
6. Generous Moments: Make small acts of acknowledgment in important moments to make a big impact
7. Give up the Mask: Be emotionally accessible with authenticity and vulnerability
Through unvarnished and unforgettable stories, the author and CEOs of well-recognized companies reveal experiences and mistakes that informed their success and share actions that make the shift to more heart less scary, more satisfying and incredible personal.
As you build your skills with the guidance from this trusted reference, success will spread from your generosity to the people you work with, to your organization, to your own career and even society.
There is no more powerful leader than a generous leader.
The seventh edition of this pragmatic guide to determining right and wrong in the workplace is updated with new case studies, exercises, and ancillary materials.
Using a unique stakeholder-based approach, this book takes business ethics out of the theory realm and provides practical ways to analyze any business decision. Including dozens of cases, Joseph Weiss looks beyond the impacts of ethical lapses on share price and profit to focus on relationships between stakeholders, including individuals, groups, corporations, and governments.
The new seventh edition includes seven new cases and ten new Point/Counterpoint exercises, which challenge students to argue both sides of a contemporary issue. It incorporates the latest research as well as updated cases dealing with recent scandals at organizations such as Boeing, Facebook, and Uber. Professors will have access to online support, including teaching notes, PowerPoint slides, and sample tests. The book is equipped with a step-by-step guide to implementing stakeholder analysis, tips to help students apply ethical principles in their personal and professional lives, and comprehensive coverage of employee workplace issues.
Addressing relevant topics such as risk management, preferential hiring, and sexual harassment in conjunction with the digital divide, bribery, the environment, and more, Business Ethics, seventh edition explores ethical implications in today's increasingly interconnected global business environment.
Using a unique stakeholder-based approach, this book takes business ethics out of the theory realm and provides practical ways to analyze any business decision. Including dozens of cases, Joseph Weiss looks beyond the impacts of ethical lapses on share price and profit to focus on relationships between stakeholders, including individuals, groups, corporations, and governments.
The new seventh edition includes seven new cases and ten new Point/Counterpoint exercises, which challenge students to argue both sides of a contemporary issue. It incorporates the latest research as well as updated cases dealing with recent scandals at organizations such as Boeing, Facebook, and Uber. Professors will have access to online support, including teaching notes, PowerPoint slides, and sample tests. The book is equipped with a step-by-step guide to implementing stakeholder analysis, tips to help students apply ethical principles in their personal and professional lives, and comprehensive coverage of employee workplace issues.
Addressing relevant topics such as risk management, preferential hiring, and sexual harassment in conjunction with the digital divide, bribery, the environment, and more, Business Ethics, seventh edition explores ethical implications in today's increasingly interconnected global business environment.
The comprehensive and foundational text for critically analyzing and applying actionable DEI techniques and strategies, written by one of LinkedIn's most popular experts on DEI.
The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents they aim to support to dismiss DEI entirely.
DEI Deconstructed analyzes how current methods and “best practices” leave marginalized people feeling frustrated and unconvinced of their leaders' sincerity, and offers a roadmap that bridges the neatness of theory with the messiness of practice. Through embracing a pragmatic DEI approach drawing from cutting-edge research on organizational change, evidence-based practices, and incisive insights from a DEI strategist with experience working from the top-down and bottom-up alike, stakeholders at every level of an organization can become effective DEI changemakers. Nothing less than this is required to scale DEI from interpersonal teeth-pulling to true systemic change.
By utilizing an outcome-oriented understanding of DEI, along with a comprehensive foundation of actionable techniques, this no-nonsense guide will lay out the path for anyone with any background to becoming a more effective DEI practitioner, ally, and leader.
The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents they aim to support to dismiss DEI entirely.
DEI Deconstructed analyzes how current methods and “best practices” leave marginalized people feeling frustrated and unconvinced of their leaders' sincerity, and offers a roadmap that bridges the neatness of theory with the messiness of practice. Through embracing a pragmatic DEI approach drawing from cutting-edge research on organizational change, evidence-based practices, and incisive insights from a DEI strategist with experience working from the top-down and bottom-up alike, stakeholders at every level of an organization can become effective DEI changemakers. Nothing less than this is required to scale DEI from interpersonal teeth-pulling to true systemic change.
By utilizing an outcome-oriented understanding of DEI, along with a comprehensive foundation of actionable techniques, this no-nonsense guide will lay out the path for anyone with any background to becoming a more effective DEI practitioner, ally, and leader.
The co-founder of Harvard's Global Negotiation Initiative and a renowned global guru in negotiations, presents a dynamic strategy for overcoming stalled or failed negotiations that empowers individuals to return to the table with increased strength and resilience, carefully learning from the challenges they encountered.
When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail.
Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it. Using Weiss's easy-to-use framework, readers can successfully get back to the negotiation table. Failing in negotiations is inevitable, but learning and growing from failure is not.
When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and advisor to the UN Mediation Unit, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail.
Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it. Using Weiss's easy-to-use framework, readers can successfully get back to the negotiation table. Failing in negotiations is inevitable, but learning and growing from failure is not.
The first and only comprehensive resource designed to empower everyday people with insider knowledge on moving money for a more equitable economy.
The money myths end here.
We don't need to choose between creating meaningful wealth for ourselves and our families today, or supporting social movements creating a better tomorrow. We don't all need to become certified financial “experts” to be economically empowered and make a real difference in our communities. And we're far from powerless when it comes to changing the financial system, just because we don't happen to belong to the 1%. Quite the opposite.
Financial activism is how everyday people radically reimagine money as a tool for widespread well-being, instead of a weapon of absurdly increasing inequality. It's the antidote to traditional finance that evokes confusion, trauma, and (in the best-case scenario) straight-up boredom. It's how we-the underestimated-collectively resist systems that cause harm to people and the planet for the sake of profit, reclaim wealth that's been stolen, and redesign our relationships with capital and one another, in ways big and small.
Going beyond tried financial literacy, The Financial Activist Playbook offers eight accessible, actionable, “choose-your-own-adventure” strategies for readers to experiment with. Drawing on timely insider knowledge from the worlds of impact investing, social justice, and more, Rashid illuminates a treasure trove of stories: demonstrating how people power can flow big bucks out of extractive industries, and into the economy of care and abundance we deserve.
Playbook readers will be equipped to start visualizing and influencing the unique networks of wealth all around each of us, with strategies like
• Shifting collective budgets and bank dollars;
• Flexing our role as everyday philanthropists;
• Leveraging the magic of community investment;
• And so much more.
Laced with refreshing humor, empowering exercises, and a steadfast commitment to truth-telling, Rashid takes readers on an energizing ride of financial possibility and practicality that will reverberate for generations to come.
The money myths end here.
We don't need to choose between creating meaningful wealth for ourselves and our families today, or supporting social movements creating a better tomorrow. We don't all need to become certified financial “experts” to be economically empowered and make a real difference in our communities. And we're far from powerless when it comes to changing the financial system, just because we don't happen to belong to the 1%. Quite the opposite.
Financial activism is how everyday people radically reimagine money as a tool for widespread well-being, instead of a weapon of absurdly increasing inequality. It's the antidote to traditional finance that evokes confusion, trauma, and (in the best-case scenario) straight-up boredom. It's how we-the underestimated-collectively resist systems that cause harm to people and the planet for the sake of profit, reclaim wealth that's been stolen, and redesign our relationships with capital and one another, in ways big and small.
Going beyond tried financial literacy, The Financial Activist Playbook offers eight accessible, actionable, “choose-your-own-adventure” strategies for readers to experiment with. Drawing on timely insider knowledge from the worlds of impact investing, social justice, and more, Rashid illuminates a treasure trove of stories: demonstrating how people power can flow big bucks out of extractive industries, and into the economy of care and abundance we deserve.
Playbook readers will be equipped to start visualizing and influencing the unique networks of wealth all around each of us, with strategies like
• Shifting collective budgets and bank dollars;
• Flexing our role as everyday philanthropists;
• Leveraging the magic of community investment;
• And so much more.
Laced with refreshing humor, empowering exercises, and a steadfast commitment to truth-telling, Rashid takes readers on an energizing ride of financial possibility and practicality that will reverberate for generations to come.
Create workplaces where neurodivergent talent—your organizational canaries—can thrive, benefiting everyone, with this award-winning guide.
Despite valuable skills and strong work ethics, neurodivergent individuals (such as members of ADHD, autism, Tourette’s syndrome, and learning differences communities as well as others who bring different ways of thinking and experiencing life) face significant employment barriers. It means that their unique talents and perspectives are often excluded, and their canary warnings about problems like bullying, ineffective work organization, or ethical slippery slopes that harm all are ignored.
This practical guide helps CEOs, managers, HR leaders, and changemakers build truly inclusive workplaces by addressing systemic problems and improving work for everyone. Drawing on over twenty-five years of global experience and research on uniquely inclusive organizations, the book offers the following tools:
Despite valuable skills and strong work ethics, neurodivergent individuals (such as members of ADHD, autism, Tourette’s syndrome, and learning differences communities as well as others who bring different ways of thinking and experiencing life) face significant employment barriers. It means that their unique talents and perspectives are often excluded, and their canary warnings about problems like bullying, ineffective work organization, or ethical slippery slopes that harm all are ignored.
This practical guide helps CEOs, managers, HR leaders, and changemakers build truly inclusive workplaces by addressing systemic problems and improving work for everyone. Drawing on over twenty-five years of global experience and research on uniquely inclusive organizations, the book offers the following tools:
- An intersectional approach to neuroinclusion
- Holistic understanding of human differences (social, cognitive, emotional, physical)
- Comprehensive talent practices from job descriptions to leadership development
- Global perspectives celebrating diverse neurodivergent voices
- Actionable strategies for change at any organizational level
The comprehensive and foundational text for critically analyzing and applying actionable DEI techniques and strategies, written by one of LinkedIn's most popular experts on DEI.
The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents they aim to support to dismiss DEI entirely.
DEI Deconstructed analyzes how current methods and “best practices” leave marginalized people feeling frustrated and unconvinced of their leaders' sincerity, and offers a roadmap that bridges the neatness of theory with the messiness of practice. Through embracing a pragmatic DEI approach drawing from cutting-edge research on organizational change, evidence-based practices, and incisive insights from a DEI strategist with experience working from the top-down and bottom-up alike, stakeholders at every level of an organization can become effective DEI changemakers. Nothing less than this is required to scale DEI from interpersonal teeth-pulling to true systemic change.
By utilizing an outcome-oriented understanding of DEI, along with a comprehensive foundation of actionable techniques, this no-nonsense guide will lay out the path for anyone with any background to becoming a more effective DEI practitioner, ally, and leader.
The importance of diversity, equity, and inclusion in the workplace cannot be understated. But when half-baked and under-developed strategies are implemented, they often do more harm than good, leading the very constituents they aim to support to dismiss DEI entirely.
DEI Deconstructed analyzes how current methods and “best practices” leave marginalized people feeling frustrated and unconvinced of their leaders' sincerity, and offers a roadmap that bridges the neatness of theory with the messiness of practice. Through embracing a pragmatic DEI approach drawing from cutting-edge research on organizational change, evidence-based practices, and incisive insights from a DEI strategist with experience working from the top-down and bottom-up alike, stakeholders at every level of an organization can become effective DEI changemakers. Nothing less than this is required to scale DEI from interpersonal teeth-pulling to true systemic change.
By utilizing an outcome-oriented understanding of DEI, along with a comprehensive foundation of actionable techniques, this no-nonsense guide will lay out the path for anyone with any background to becoming a more effective DEI practitioner, ally, and leader.
“I have used his definitions of trust and distrust in every book I've written, because they are practical and actionable and, at the same time, deep and meaningful. It was important to me to dig into these definitions and explore how they play out at work, in relationships, and in our everyday lives.”
-Brené Brown, bestselling author of Dare to Lead
Best-selling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.
Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency.
The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you
continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.
The third edition includes a new study guide and a new resource download page.
Charles Feltman says: "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."
-Brené Brown, bestselling author of Dare to Lead
Best-selling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.
Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency.
The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you
continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.
The third edition includes a new study guide and a new resource download page.
Charles Feltman says: "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."
Confront the psychological blocks that are holding you back-and become a fearless and peerless communicator.
Life becomes less complicated as we grow as communicators. There's often more we can do to improve our interactions than we realize. We don't have to live with regret about what we could have said or how we should have listened. This timely, timeless bravery manual teaches which risks to take and how to engage in ways that don't cost us our personal peace.
Michelle's tips read like a heartfelt conversation with a trusted friend-one who happens to have decades of experience coaching people from all walks of life. When we fall into sneaky, fear-based patterns, we're robbed of the joy of communicating skillfully and confidently. Readers of Communicate with Courage learn how to overcome four hidden challenges:
• Hiding: Avoiding risks we need to take to realize our potential
• Defining: Needing to be right rather than approachable and open
• Rationalizing: Shielding ourselves from honest feedback, conflict, apologizing, asking for help, negotiating, and other scary but potentially rewarding Pro Moves
• Settling: Accepting "good enough" instead of stretching toward better outcomes
Through riveting real-life stories and practical exercises, Gladieux's compassionate
guidance builds self- and other-awareness in a wide variety of settings. This transformative approach has garnered national acclaim, earning the book eleven literary awards, including the following:
• Best Book Nonfiction, Outstanding Education – Independent Author Network
• Nonfiction 1st Place and Best Book Nonfiction – PenCraft Book Awards
• Nonfiction in Leadership/Think Differently Winner – Goody Book Awards
• Bronze Nonfiction Award – Readers' Favorite Awards
• Communications Nonfiction Gold Prize – Global eBook Awards
• Nonfiction Book of the Year, Grand Prize – Independent Author Network
Whether you aim to improve work relationships or experience deeper personal connections, Communicate with Courage offers tools to make interactions easier and more enjoyable.
“Communicate with Courage is life-changing. Gladieux's extraordinary empathy shines through with relatable examples from diverse worlds, from music to business to sports. You'll read this book more than once. It will transform your relationship with yourself and other people.”
-Dr. Jillian Ihsanullah, leadership researcher
Life becomes less complicated as we grow as communicators. There's often more we can do to improve our interactions than we realize. We don't have to live with regret about what we could have said or how we should have listened. This timely, timeless bravery manual teaches which risks to take and how to engage in ways that don't cost us our personal peace.
Michelle's tips read like a heartfelt conversation with a trusted friend-one who happens to have decades of experience coaching people from all walks of life. When we fall into sneaky, fear-based patterns, we're robbed of the joy of communicating skillfully and confidently. Readers of Communicate with Courage learn how to overcome four hidden challenges:
• Hiding: Avoiding risks we need to take to realize our potential
• Defining: Needing to be right rather than approachable and open
• Rationalizing: Shielding ourselves from honest feedback, conflict, apologizing, asking for help, negotiating, and other scary but potentially rewarding Pro Moves
• Settling: Accepting "good enough" instead of stretching toward better outcomes
Through riveting real-life stories and practical exercises, Gladieux's compassionate
guidance builds self- and other-awareness in a wide variety of settings. This transformative approach has garnered national acclaim, earning the book eleven literary awards, including the following:
• Best Book Nonfiction, Outstanding Education – Independent Author Network
• Nonfiction 1st Place and Best Book Nonfiction – PenCraft Book Awards
• Nonfiction in Leadership/Think Differently Winner – Goody Book Awards
• Bronze Nonfiction Award – Readers' Favorite Awards
• Communications Nonfiction Gold Prize – Global eBook Awards
• Nonfiction Book of the Year, Grand Prize – Independent Author Network
Whether you aim to improve work relationships or experience deeper personal connections, Communicate with Courage offers tools to make interactions easier and more enjoyable.
“Communicate with Courage is life-changing. Gladieux's extraordinary empathy shines through with relatable examples from diverse worlds, from music to business to sports. You'll read this book more than once. It will transform your relationship with yourself and other people.”
-Dr. Jillian Ihsanullah, leadership researcher