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A top mental health writer, trauma researcher, and survivor illuminates the dual nature of loss-the science behind it and art of transforming it with a breakthrough book and truly holistic approach.
After experiencing two rare heart attacks at the age of 33-and a third a decade later, DeMarco knows trauma intimately. Trauma breaks your relationship with time by upending your expectations, fracturing your memories and identity, and destroying your innocence.
With poignant wisdom and refreshing insight DeMarco explodes traditional myths of resilience and shows what it takes to thrive through any of life's challenges. DeMarco situates meaningful challenge and loss specifically in the context of “lost innocence,” and challenges common notions that we can think our way out of despair and back to a “normal” happy life when the unimaginable shatters it.
Leveraging advances in emotion science, somatic psychology, neuroscience, and trauma, Holding Onto Air brings the body and spirit into the solution, as much as the mind, and so presents a truly integrated, “whole person” approach to recovering from lost innocence and building resilience. It also makes spirit accessible for anyone of any background or belief-or no aligned belief.
More than a rudimentary map for navigating grief and loss' rocky terrain (with tired tropes and shop-worn strategies), DeMarco offers a unique and trusted guide for an arduous journey every human being will have to face-the realization of evil, pain, or mortality that occurs after a person experiences trauma.
After experiencing two rare heart attacks at the age of 33-and a third a decade later, DeMarco knows trauma intimately. Trauma breaks your relationship with time by upending your expectations, fracturing your memories and identity, and destroying your innocence.
With poignant wisdom and refreshing insight DeMarco explodes traditional myths of resilience and shows what it takes to thrive through any of life's challenges. DeMarco situates meaningful challenge and loss specifically in the context of “lost innocence,” and challenges common notions that we can think our way out of despair and back to a “normal” happy life when the unimaginable shatters it.
Leveraging advances in emotion science, somatic psychology, neuroscience, and trauma, Holding Onto Air brings the body and spirit into the solution, as much as the mind, and so presents a truly integrated, “whole person” approach to recovering from lost innocence and building resilience. It also makes spirit accessible for anyone of any background or belief-or no aligned belief.
More than a rudimentary map for navigating grief and loss' rocky terrain (with tired tropes and shop-worn strategies), DeMarco offers a unique and trusted guide for an arduous journey every human being will have to face-the realization of evil, pain, or mortality that occurs after a person experiences trauma.
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Your DEIJ efforts are stagnating because you continue to center whiteness. Creating a truly anti-racist organization requires learning how to identify and rectify the systemic, and often unconscious, centering of white culture and values in the workplace.
Corporate America continues to struggle with racial equity in a post-George Floyd world. As the United States becomes more diverse and the public consciousness continues to shift, successful racial equity efforts in the workplace are needed now more than ever.
Decentering Whiteness in the Workplace exposes the ways that white culture and expectations are centered in the modern American workplace and the fears within corporate spaces about talking candidly, openly, and honestly about whiteness, white supremacy, and anti-Blackness.
Readers will discover:
• A direct and straightforward analysis about what white-centering is
• An evaluation of the different ways that whiteness is centered in the workplace, such as bereavement and holiday policies and dress codes
• A guide on how to recognize and decenter whiteness within oneself and at work
• Solutions for people to contribute individually and systemically to anti-oppression
Decentering Whiteness in the Workplace provides a crucial guidebook with practical solutions for leaders, DEIJ practitioners, and anyone hoping to truly create an anti-racist workplace.
Corporate America continues to struggle with racial equity in a post-George Floyd world. As the United States becomes more diverse and the public consciousness continues to shift, successful racial equity efforts in the workplace are needed now more than ever.
Decentering Whiteness in the Workplace exposes the ways that white culture and expectations are centered in the modern American workplace and the fears within corporate spaces about talking candidly, openly, and honestly about whiteness, white supremacy, and anti-Blackness.
Readers will discover:
• A direct and straightforward analysis about what white-centering is
• An evaluation of the different ways that whiteness is centered in the workplace, such as bereavement and holiday policies and dress codes
• A guide on how to recognize and decenter whiteness within oneself and at work
• Solutions for people to contribute individually and systemically to anti-oppression
Decentering Whiteness in the Workplace provides a crucial guidebook with practical solutions for leaders, DEIJ practitioners, and anyone hoping to truly create an anti-racist workplace.
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The Antiracist Heart delivers a unique path to antiracist activism and introspection by applying neuroscience exercises, questionnaires, and journaling prompts based on the book How to Have Antiracist Conversations.
Have you wanted to stand up for the values you believe in, yet found yourself inexplicably held back? Do you long for a way to hold people accountable that doesn't simultaneously demean them? The Antiracist Heart combines cutting-edge neuroscience with ways to build Martin Luther King Jr's vision of Beloved Community, delivering practical tools for the internal and interpersonal work of antiracism. This book prepares the reader to have a new kind of conversation when racist harms occur – one that doesn't shy away from hard truths yet doesn't demonize anyone.
Based on the framework of How to Have Antiracist Conversations, the activities in this handbook empower readers to disrupt the ways racism plays out in daily life. In each chapter, Manning, a clinical psychologist and antiracist activist, and Peyton, a neuroscience expert and educator, both trainers in Nonviolent Communication, unpack key concepts like bias and trauma using brain science alongside practices for self-connection and dialogue.
The exercises are:
• Flexible
• Designed to work for individuals or groups
• For people of the Global Majority (BIPOC) or white people
• For those with or without experience in addressing the effects of racism
By better understanding the neuroscience of how brains develop in response to culture, readers gain skills to interrupt implicit biases and racist constructs deep within the brain. The activities invite introspection and a radical form of self-compassion that make antiracist dialogues and actions possible, thus creating real change.
Have you wanted to stand up for the values you believe in, yet found yourself inexplicably held back? Do you long for a way to hold people accountable that doesn't simultaneously demean them? The Antiracist Heart combines cutting-edge neuroscience with ways to build Martin Luther King Jr's vision of Beloved Community, delivering practical tools for the internal and interpersonal work of antiracism. This book prepares the reader to have a new kind of conversation when racist harms occur – one that doesn't shy away from hard truths yet doesn't demonize anyone.
Based on the framework of How to Have Antiracist Conversations, the activities in this handbook empower readers to disrupt the ways racism plays out in daily life. In each chapter, Manning, a clinical psychologist and antiracist activist, and Peyton, a neuroscience expert and educator, both trainers in Nonviolent Communication, unpack key concepts like bias and trauma using brain science alongside practices for self-connection and dialogue.
The exercises are:
• Flexible
• Designed to work for individuals or groups
• For people of the Global Majority (BIPOC) or white people
• For those with or without experience in addressing the effects of racism
By better understanding the neuroscience of how brains develop in response to culture, readers gain skills to interrupt implicit biases and racist constructs deep within the brain. The activities invite introspection and a radical form of self-compassion that make antiracist dialogues and actions possible, thus creating real change.
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Improve communication, engagement, and culture with active listening.
When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen?
Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?
All you have to do is listen.
The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing. Readers will discover how to:
1. Recognize the unsaid
2. Seek to understand
3. Decode
4. Act
5. Close the loop
Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100's of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter.
When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains.
Using the tools provided in this book, you can implement active listening, regardless of whether you're in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice.
When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.
When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen?
Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?
All you have to do is listen.
The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing. Readers will discover how to:
1. Recognize the unsaid
2. Seek to understand
3. Decode
4. Act
5. Close the loop
Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100's of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter.
When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains.
Using the tools provided in this book, you can implement active listening, regardless of whether you're in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice.
When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.
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This go-to guidebook helps agile practitioners overcome upskilling challenges in their organizations through effective Dojo coaching.
Agile has changed the way we work in our organizations. But by demanding constant innovation and product delivery, individuals and teams struggle to find time to improve their skills. That's where the Dojo comes in. Dojo-style coaching encourages this kind of learn-by-doing form of skill development, one where guided breakthroughs and upskilling happen while delivering on current work.
In this useful pocket guide, experienced Dojo coach Jess Brock delivers practical advice based on her extensive experience in real-world Dojos. Combining proven tactics and a comprehensive tool kit, along with actionable tips needed to drive engagement in both physical and virtual Dojo spaces, this pocket guide will equip you to maximize the impact of your Dojo.
Whether you are a seasoned pro or you are just starting to develop your Dojo coaching skills, this no-nonsense book will help Dojo coaches at any stage of their journey.
Agile has changed the way we work in our organizations. But by demanding constant innovation and product delivery, individuals and teams struggle to find time to improve their skills. That's where the Dojo comes in. Dojo-style coaching encourages this kind of learn-by-doing form of skill development, one where guided breakthroughs and upskilling happen while delivering on current work.
In this useful pocket guide, experienced Dojo coach Jess Brock delivers practical advice based on her extensive experience in real-world Dojos. Combining proven tactics and a comprehensive tool kit, along with actionable tips needed to drive engagement in both physical and virtual Dojo spaces, this pocket guide will equip you to maximize the impact of your Dojo.
Whether you are a seasoned pro or you are just starting to develop your Dojo coaching skills, this no-nonsense book will help Dojo coaches at any stage of their journey.
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Author of the bestselling DEI Deconstructed returns with a companion workbook filled with practical and actionable techniques for changemakers at all stages of their DEI journey.
The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed, Lily Zheng offers a workbook with 40 original exercises, worksheets, and other tools to help guide you and your organization toward more substantive and lasting DEI outcomes. Whether you're a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.
From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as – diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it will give you valuable experience putting these skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner's DEI education.
The next step in your DEI journey starts here. Building on the knowledge base of DEI Deconstructed, Lily Zheng offers a workbook with 40 original exercises, worksheets, and other tools to help guide you and your organization toward more substantive and lasting DEI outcomes. Whether you're a new or veteran DEI practitioner looking to improve your practice, a leader looking to grow your leadership skills, or an advocate looking to play more powerful roles in movements, this book will give you the practical tools to do just that.
From self-work to organizational change, this workbook will upskill you with the core competencies required for impactful DEI work, such as – diagnosing inequity, working with constituents, building movements, creating psychological safety, stewarding inclusive cultures, resolving conflict and harm, and achieving systems change. Most importantly, it will give you valuable experience putting these skills into action. Each activity can stand on its own and is designed to stimulate valuable reflection and practice. Included are recommendations for targeted exercise roadmaps to supplement your learning journey. Taken all together, these exercises are a complete masterclass in any practitioner's DEI education.
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Drawing on the accumulated expertise of one of the world's top leadership development organizations, this is a comprehensive and accessible guide to effective leadership practice, written in fifty-two short, to-the-point chapters.
A disciplined leader is someone who identifies and focuses in on what author John Manning calls “the vital few”-that 20 percent of activities that will deliver 80 percent of the results. Manning should know. He is the President of Management Action Programs, Inc., a general management consulting firm that's helped tens of thousands of leaders accelerate their leadership and management performance. In this book he draws on MAP's fifty years of expertise to present a comprehensive guide to effective leadership practice in short, quick-read chapters-the format best suited to busy executives.
The Disciplined Leader offers fifty-two succinct lessons to help you hone in on your own vital few in three critical areas: mastering yourself, sharpening your leadership capabilities, and strengthening critical relationships with employees and customers. Each lesson comes with recommended tactics and practical “Now Get Going!” tips for implementing it, so there are literally hundreds of pieces of must-know, time-tested advice here. In each of the three critical areas, Manning emphasizes the vital role of professional and personal discipline, the essential ingredient in making each lesson work. This is a hands-on, nuts-and-bolts guide to leadership practice that's built to inspire action, drive change, and achieve results.
A disciplined leader is someone who identifies and focuses in on what author John Manning calls “the vital few”-that 20 percent of activities that will deliver 80 percent of the results. Manning should know. He is the President of Management Action Programs, Inc., a general management consulting firm that's helped tens of thousands of leaders accelerate their leadership and management performance. In this book he draws on MAP's fifty years of expertise to present a comprehensive guide to effective leadership practice in short, quick-read chapters-the format best suited to busy executives.
The Disciplined Leader offers fifty-two succinct lessons to help you hone in on your own vital few in three critical areas: mastering yourself, sharpening your leadership capabilities, and strengthening critical relationships with employees and customers. Each lesson comes with recommended tactics and practical “Now Get Going!” tips for implementing it, so there are literally hundreds of pieces of must-know, time-tested advice here. In each of the three critical areas, Manning emphasizes the vital role of professional and personal discipline, the essential ingredient in making each lesson work. This is a hands-on, nuts-and-bolts guide to leadership practice that's built to inspire action, drive change, and achieve results.
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This powerful analysis explains how the bias toward wealth that is woven into the very fabric of American capitalism is damaging people, the economy, and the planet and explores what the foundations of a new economy could be.
This bold manifesto exposes seven myths underlying wealth supremacy-the bias that institutionalizes infinite extraction of wealth by and for the wealthy and is the hidden force behind economic injustice, the climate crisis, and so many other problems of our day:
• The Myth of Maximizing-No amount of wealth is ever enough.
• The Myth of Fiduciary Duty-Corporate managers' most sacred duty is to expand capital.
• The Myth of Corporate Governance-Corporate membership must be reserved for capital alone.
• The Myth of the Income Statement-Income to capital must always be increased, while income to labor must always be decreased.
• The Myth of Materiality-Profit-that is, material gain-alone is real, while social and environmental damages are not.
• The Myth of Takings-The first duty of government must be the protection of private property.
• The Myth of the Free Market-There should be no limits on the sphere of influence of corporations and capital.
Kelly argues instead for the democratization of ownership: public ownership of vital services, worker-owned businesses, and more. And she sketches the outlines of a nonextractive capitalism that would be subordinate to the public interest. This is an ambitious reimagining of the very foundations of our economy and society.
This bold manifesto exposes seven myths underlying wealth supremacy-the bias that institutionalizes infinite extraction of wealth by and for the wealthy and is the hidden force behind economic injustice, the climate crisis, and so many other problems of our day:
• The Myth of Maximizing-No amount of wealth is ever enough.
• The Myth of Fiduciary Duty-Corporate managers' most sacred duty is to expand capital.
• The Myth of Corporate Governance-Corporate membership must be reserved for capital alone.
• The Myth of the Income Statement-Income to capital must always be increased, while income to labor must always be decreased.
• The Myth of Materiality-Profit-that is, material gain-alone is real, while social and environmental damages are not.
• The Myth of Takings-The first duty of government must be the protection of private property.
• The Myth of the Free Market-There should be no limits on the sphere of influence of corporations and capital.
Kelly argues instead for the democratization of ownership: public ownership of vital services, worker-owned businesses, and more. And she sketches the outlines of a nonextractive capitalism that would be subordinate to the public interest. This is an ambitious reimagining of the very foundations of our economy and society.
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Find out how bold actions by visionary leaders can inspire powerful stories that drive culture change.
Data indicates that most strategic efforts to change a company's culture fail. So how do companies succeed in this endeavor?
A top strategy professor and two highly successful CEOs found that, in companies that had successfully changed their culture, leaders had taken dramatic actions that embodied the new cultural values. These actions inspired stories that became company legends, repeated in every department and handed on to new employees.
Through compiling and analyzing 150 stories from business leaders who have achieved change, they identified 6 attributes that every successful culture change story has in common:
1. The actions are authentic
2. They revolve around the CEO
3. They signal a clean break with the past, and a clear path to the future
4. They appeal to employee heads and hearts
5. They're often theatrical or dramatic
6. They're told, and re-told, throughout the organization
With extensive and inspiring examples of stories containing these attributes, the authors illustrate how readers can harness the power of stories within their company in order to change or create a winning culture to align with any strategy.
Data indicates that most strategic efforts to change a company's culture fail. So how do companies succeed in this endeavor?
A top strategy professor and two highly successful CEOs found that, in companies that had successfully changed their culture, leaders had taken dramatic actions that embodied the new cultural values. These actions inspired stories that became company legends, repeated in every department and handed on to new employees.
Through compiling and analyzing 150 stories from business leaders who have achieved change, they identified 6 attributes that every successful culture change story has in common:
1. The actions are authentic
2. They revolve around the CEO
3. They signal a clean break with the past, and a clear path to the future
4. They appeal to employee heads and hearts
5. They're often theatrical or dramatic
6. They're told, and re-told, throughout the organization
With extensive and inspiring examples of stories containing these attributes, the authors illustrate how readers can harness the power of stories within their company in order to change or create a winning culture to align with any strategy.
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Utilizing Dr. Martin Luther King's Beloved Community framework, activists will be empowered to create change and equity through fierce yet compassionate dialogue against racism and systematic white supremacy.
Can a person be both fierce and compassionate at once? Directly challenge racist speech or actions without seeking to humiliate the other person? Interrupt hateful or habitual forms of discrimination in new ways that foster deeper change? Dr. Roxy Manning believes it's possible-and you can learn how.
In this book, Dr. Manning provides a new way to conceive of antiracist conversations, along with the practical tools and frameworks that make them possible. Her work is grounded in the idea of Beloved Community, as articulated by Dr. Martin Luther King, Jr., as a goal to aspire to and even experience now, in the present, when we refuse to give up on the possibility of human connection within ourselves, with potential allies, and with those whose words and actions create harm. This book fuels courage and provides tools to confront everyday forms of racism. It walks the reader through an effective, efficient model of dialogue that utilizes concepts of nonviolent communication and helps normalize talking about racism instead of treating it like a "third rail," strictly avoided or touched at one's peril.
Readers will
• Be empowered to identify what kind of antiracist conversation they want to have-for example, do they only want to be heard, or do they want to negotiate a change in policy?
• Learn how to engage in antiracist conversations whether they are the Actor (person who says or does something racist), the Receiver (the target of racism), or the Bystander.
• Learn how to notice the underlying needs and values that motivate all human actions and how those values can open up pathways to transformation.
Examples of antiracist conversations highlight different ways to initiate dialogue, raise awareness, speak one's truth, and make clear, doable requests or demands for change.
Drawing on her experience as a clinical psychologist, a nonviolent communication practitioner, and an Afro-Caribbean immigrant, Dr. Manning provides a model of antiracist dialogue with practical applications for individuals and organizations.
Can a person be both fierce and compassionate at once? Directly challenge racist speech or actions without seeking to humiliate the other person? Interrupt hateful or habitual forms of discrimination in new ways that foster deeper change? Dr. Roxy Manning believes it's possible-and you can learn how.
In this book, Dr. Manning provides a new way to conceive of antiracist conversations, along with the practical tools and frameworks that make them possible. Her work is grounded in the idea of Beloved Community, as articulated by Dr. Martin Luther King, Jr., as a goal to aspire to and even experience now, in the present, when we refuse to give up on the possibility of human connection within ourselves, with potential allies, and with those whose words and actions create harm. This book fuels courage and provides tools to confront everyday forms of racism. It walks the reader through an effective, efficient model of dialogue that utilizes concepts of nonviolent communication and helps normalize talking about racism instead of treating it like a "third rail," strictly avoided or touched at one's peril.
Readers will
• Be empowered to identify what kind of antiracist conversation they want to have-for example, do they only want to be heard, or do they want to negotiate a change in policy?
• Learn how to engage in antiracist conversations whether they are the Actor (person who says or does something racist), the Receiver (the target of racism), or the Bystander.
• Learn how to notice the underlying needs and values that motivate all human actions and how those values can open up pathways to transformation.
Examples of antiracist conversations highlight different ways to initiate dialogue, raise awareness, speak one's truth, and make clear, doable requests or demands for change.
Drawing on her experience as a clinical psychologist, a nonviolent communication practitioner, and an Afro-Caribbean immigrant, Dr. Manning provides a model of antiracist dialogue with practical applications for individuals and organizations.
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Discover a powerful methodology for bringing communities together to uncover hidden assets and transform deep-rooted challenges.
Veteran community organizer Paul Born's work has contributed to lowering cancer rates in Maine, improving mental health for young people in Florida, and reducing poverty rates in Canada by 20 percent. In this much-needed new book, he shares stories of how he was able to catalyze local communities and guide them to make significant progress on seemingly intractable community problems.
Born has found that the secret to success is to organize and unite around a common agenda. This is not a list of topics, like a meeting agenda, nor a strategic plan. He offers a process for bringing leaders from businesses, human service organizations, and governments together with people who have a lived experience of a specific community problem. A common agenda is a statement of shared aspirations, a map of the assets in the community, and a road map for how to work together to make those aspirations a reality.
Part I of this book describes how to identify your community's readiness for change; form leadership, action, and strategy teams; create a common agenda; and establish plans for community engagement. Part II presents the approaches and skill sets needed to do the work described in part I.
Remarkably, enormous systemic problems such as climate change, poverty, disease, racism, housing, and many more issues can be best addressed at the local level. Communities can develop solutions tailored to their unique circumstances and can collaborate at a magnitude that can result in a truly transformative impact. This book shows how to make change happen.
Veteran community organizer Paul Born's work has contributed to lowering cancer rates in Maine, improving mental health for young people in Florida, and reducing poverty rates in Canada by 20 percent. In this much-needed new book, he shares stories of how he was able to catalyze local communities and guide them to make significant progress on seemingly intractable community problems.
Born has found that the secret to success is to organize and unite around a common agenda. This is not a list of topics, like a meeting agenda, nor a strategic plan. He offers a process for bringing leaders from businesses, human service organizations, and governments together with people who have a lived experience of a specific community problem. A common agenda is a statement of shared aspirations, a map of the assets in the community, and a road map for how to work together to make those aspirations a reality.
Part I of this book describes how to identify your community's readiness for change; form leadership, action, and strategy teams; create a common agenda; and establish plans for community engagement. Part II presents the approaches and skill sets needed to do the work described in part I.
Remarkably, enormous systemic problems such as climate change, poverty, disease, racism, housing, and many more issues can be best addressed at the local level. Communities can develop solutions tailored to their unique circumstances and can collaborate at a magnitude that can result in a truly transformative impact. This book shows how to make change happen.
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The misuse of AI has led to wrongful arrests, denial of medical care, even genocide-this book offers 7 powerful principles that business can use now to end the harm.
AI holds incredible promise to improve virtually every aspect of our lives, but we can't ignore its risks, mishaps and misuses. Juliette Powell and Art Kleiner offer seven principles for ensuring that machine learning supports human flourishing. They draw on Powell's research at Columbia University and use a wealth of real-world examples.
Four principles relate to AI systems themselves. Human risk must be rigorously determined and consciously included in any design process. AI systems must be understandable and transparent to any observer, not just the engineers working on them. People must be allowed to protect and manage their personal data. The biases embedded in AI must be confronted and reduced.
The final three principles pertain to the organizations that create AI systems. There must be procedures in place to hold them accountable for negative consequences. Organizations need to be loosely structured so that problems in one area can be isolated and resolved before they spread and sabotage the whole system. Finally, there must be psychological safety and creative friction, so that anyone involved in software development can bring problems to light without fear of reprisal.
Powell and Kleiner explore how to implement each principle, citing current best practices, promising new developments, and sobering cautionary tales. Incorporating the perspectives of engineers, businesspeople, government officials, and social activists, this book will help us realize the unprecedented benefits and opportunities AI systems can provide.
AI holds incredible promise to improve virtually every aspect of our lives, but we can't ignore its risks, mishaps and misuses. Juliette Powell and Art Kleiner offer seven principles for ensuring that machine learning supports human flourishing. They draw on Powell's research at Columbia University and use a wealth of real-world examples.
Four principles relate to AI systems themselves. Human risk must be rigorously determined and consciously included in any design process. AI systems must be understandable and transparent to any observer, not just the engineers working on them. People must be allowed to protect and manage their personal data. The biases embedded in AI must be confronted and reduced.
The final three principles pertain to the organizations that create AI systems. There must be procedures in place to hold them accountable for negative consequences. Organizations need to be loosely structured so that problems in one area can be isolated and resolved before they spread and sabotage the whole system. Finally, there must be psychological safety and creative friction, so that anyone involved in software development can bring problems to light without fear of reprisal.
Powell and Kleiner explore how to implement each principle, citing current best practices, promising new developments, and sobering cautionary tales. Incorporating the perspectives of engineers, businesspeople, government officials, and social activists, this book will help us realize the unprecedented benefits and opportunities AI systems can provide.
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Stop complicating everything! Create simple messages that are more powerful, more memorable, and win people over.
Simply Put is a modern exploration of the simplicity principle for anybody who needs to sell stuff or persuade others. This book is a splash of cold water, designed to wake up entrepreneurs, C-suite executives, and marketing pros who have something they need to tell the world but just can't quite connect the dots. With this book, we're all better marketers.
So why does simple win? And how do we get simple? The award-winning marketing entrepreneur behind New York Times best-selling authors and notable campaigns such as I Love NY provides answers and tools to simplify messages in this practical guide.
From “Yes We Can” to “Just Do It”, regardless of if they're trying to get your dollars, your votes, or just your thoughts, effective messages share one thing – they're simple. Being able to tell your story clearly and effectively is the winning skill for the next generation of entrepreneurs and leaders.
Simply Put is a modern exploration of the simplicity principle for anybody who needs to sell stuff or persuade others. This book is a splash of cold water, designed to wake up entrepreneurs, C-suite executives, and marketing pros who have something they need to tell the world but just can't quite connect the dots. With this book, we're all better marketers.
So why does simple win? And how do we get simple? The award-winning marketing entrepreneur behind New York Times best-selling authors and notable campaigns such as I Love NY provides answers and tools to simplify messages in this practical guide.
From “Yes We Can” to “Just Do It”, regardless of if they're trying to get your dollars, your votes, or just your thoughts, effective messages share one thing – they're simple. Being able to tell your story clearly and effectively is the winning skill for the next generation of entrepreneurs and leaders.
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A comprehensive new model for creating inclusive organizations, illuminating the vital role that inclusion plays in developing solutions to the critical social, environmental, and leadership challenges we face.
Most organizational DE&I efforts are focused on changing individual behaviors. But unless you change the organizational structures-the practices, processes, and systems that surround and support individual behaviors-your change efforts will not take root. Structural inclusion makes behavioral inclusion stick.
Andrés Tapia and Fayruz Kirtzman have found that five disciplines encompass the structures, mindsets, behaviors, and accountabilities required for creating inclusive organizations that will have transformational impact not only on their culture and people but also on society and the planet:
1: Manage the Risk: know how to deal with the legal, reputational, and cultural risks of either doing the wrong thing, or not doing the right thing.
2: Explode the Awareness: make sure leaders and employees are deeply informed about, and publicly committed to, the value of DE&I.
3: Maximize the Talent Systems: ensure that leaders and managers display inclusive behaviors when they manage and optimize talent.
4: Master the Logistics: integrate DE&I into operations in ways that lead to improved efficiencies.
5: See the Marketplace: expand to new consumer market segments, enhance cross culturally competent customer service, and form effective partnerships with overlooked communities.
The authors provide assessment tools and case studies of organizations that have implemented each discipline, highlighting what worked and what tripped them up. And they take a wider view, showing how inclusive organizations practicing the five disciplines can address what they call society's four vital tasks: diversify leadership, eradicate polarization, achieve justice, and save the planet. This is a complete guide to how to make your organization a systematic, process-oriented engineer of change for the full range of your stakeholders.
Most organizational DE&I efforts are focused on changing individual behaviors. But unless you change the organizational structures-the practices, processes, and systems that surround and support individual behaviors-your change efforts will not take root. Structural inclusion makes behavioral inclusion stick.
Andrés Tapia and Fayruz Kirtzman have found that five disciplines encompass the structures, mindsets, behaviors, and accountabilities required for creating inclusive organizations that will have transformational impact not only on their culture and people but also on society and the planet:
1: Manage the Risk: know how to deal with the legal, reputational, and cultural risks of either doing the wrong thing, or not doing the right thing.
2: Explode the Awareness: make sure leaders and employees are deeply informed about, and publicly committed to, the value of DE&I.
3: Maximize the Talent Systems: ensure that leaders and managers display inclusive behaviors when they manage and optimize talent.
4: Master the Logistics: integrate DE&I into operations in ways that lead to improved efficiencies.
5: See the Marketplace: expand to new consumer market segments, enhance cross culturally competent customer service, and form effective partnerships with overlooked communities.
The authors provide assessment tools and case studies of organizations that have implemented each discipline, highlighting what worked and what tripped them up. And they take a wider view, showing how inclusive organizations practicing the five disciplines can address what they call society's four vital tasks: diversify leadership, eradicate polarization, achieve justice, and save the planet. This is a complete guide to how to make your organization a systematic, process-oriented engineer of change for the full range of your stakeholders.
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Los Angeles Times Bestseller
How do we stop the unrelenting evolution of the economic hit man strategy and China's takeover?
The riveting third edition of this New York Times bestseller blows the whistle on China's economic hit man (EHM) strategy, exposes corruption on an international scale, and offers much-needed solutions for curing the degenerative Death Economy.
In this shocking exposé, former EHM John Perkins gives an insider view into the corrupt system that cheats and strong-arms countries around the globe out of trillions of dollars and ultimately causes staggering income inequality and ecological devastation.
EHMs are highly paid professionals who use development loans to saddle countries with huge debts and force them to serve US interests. Now, a new EHM wave is infecting the world, and at the peak of the devastation sits China, a newly dominant economic power, with its own insidious version of the US EHM blueprint. Twelve explosive new chapters detail the allure, exploitation, and wreckage of China's EHM strategy in Latin America, Asia, Africa, the Middle East, and Europe.
If allowed to continue its rampage, the EHM strategy-whether executed by the United States or China-will destroy life as we know it. However, all is not lost. Perkins offers a plan for transforming this system that places profits above all into a Life Economy that restores the earth. He inspires readers to take actions toward a new era of global cooperation that will end the United States's and China's EHM strategies for good.
How do we stop the unrelenting evolution of the economic hit man strategy and China's takeover?
The riveting third edition of this New York Times bestseller blows the whistle on China's economic hit man (EHM) strategy, exposes corruption on an international scale, and offers much-needed solutions for curing the degenerative Death Economy.
In this shocking exposé, former EHM John Perkins gives an insider view into the corrupt system that cheats and strong-arms countries around the globe out of trillions of dollars and ultimately causes staggering income inequality and ecological devastation.
EHMs are highly paid professionals who use development loans to saddle countries with huge debts and force them to serve US interests. Now, a new EHM wave is infecting the world, and at the peak of the devastation sits China, a newly dominant economic power, with its own insidious version of the US EHM blueprint. Twelve explosive new chapters detail the allure, exploitation, and wreckage of China's EHM strategy in Latin America, Asia, Africa, the Middle East, and Europe.
If allowed to continue its rampage, the EHM strategy-whether executed by the United States or China-will destroy life as we know it. However, all is not lost. Perkins offers a plan for transforming this system that places profits above all into a Life Economy that restores the earth. He inspires readers to take actions toward a new era of global cooperation that will end the United States's and China's EHM strategies for good.
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Offering a revolution in Black business financing, this book centers the entrepreneur and responds to the systemic failures surrounding Black wealth building.
There is a huge wealth gap in America today. Owning a business is one of the best ways to build wealth-but entrepreneurs need capital. And investing in Black companies is obstructed by systemic racism and implicit biases that continue to create barriers to success.
Merging historical information and data with tactical examples and explanations, this practical guide shows us what needs to be done to change the way we support Black companies and how we think about wealth.
Norwood calls for investors to move away from extractive, individualistic, and exploitative approaches to capital and entrepreneurship. She asks us to move toward transformational, restorative, regenerative, and interdependent relationships to repair the impacts of systemic racism. Investors, large and small, need to say to Black business owners, “We believe in you.”
With an entrepreneur-centric approach, Believe-in-You Money challenges the systemic failure surrounding Black companies. This book is a guide on how Black entrepreneurs can be supported in sustainable ways and offers a shift in the way we think about who can be an investor while also aiming to change our personal relationships with money.
There is a huge wealth gap in America today. Owning a business is one of the best ways to build wealth-but entrepreneurs need capital. And investing in Black companies is obstructed by systemic racism and implicit biases that continue to create barriers to success.
Merging historical information and data with tactical examples and explanations, this practical guide shows us what needs to be done to change the way we support Black companies and how we think about wealth.
Norwood calls for investors to move away from extractive, individualistic, and exploitative approaches to capital and entrepreneurship. She asks us to move toward transformational, restorative, regenerative, and interdependent relationships to repair the impacts of systemic racism. Investors, large and small, need to say to Black business owners, “We believe in you.”
With an entrepreneur-centric approach, Believe-in-You Money challenges the systemic failure surrounding Black companies. This book is a guide on how Black entrepreneurs can be supported in sustainable ways and offers a shift in the way we think about who can be an investor while also aiming to change our personal relationships with money.
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Light bulb moments in coaching are the creative insights that change minds and lives.
A new, highly actionable guide for disrupting the narratives holding clients back from resolving problems and making the changes they want in themselves, Breakthrough Coaching provides methods, resources, and exercises to help you activate immediate and sustainable shifts in perspective and behavior, moving you forward on your path of coaching mastery.
Stop being haunted by doubt and discomfort. Discover how to quickly create safety and connection so your clients accept when you challenge their thinking. Then know what to say that evokes the creative flashes of insight that change their minds and lives forever.
Read Breakthrough Coaching to unlock access to:
•5 Modules of learning and discovery
•19 Resource Tools and 5 Practice Exercises
•Coaching case studies and examples
•And so much more
No longer will you worry “can I really say that?” or “should I have said more?” Instead, you'll be able to reveal deep desires and dreams, shine a light on blind spots and mental blocks, and open your client's minds to new perspectives that change their stories ripe with new possibilities-in less than an hour of your time together.
A new, highly actionable guide for disrupting the narratives holding clients back from resolving problems and making the changes they want in themselves, Breakthrough Coaching provides methods, resources, and exercises to help you activate immediate and sustainable shifts in perspective and behavior, moving you forward on your path of coaching mastery.
Stop being haunted by doubt and discomfort. Discover how to quickly create safety and connection so your clients accept when you challenge their thinking. Then know what to say that evokes the creative flashes of insight that change their minds and lives forever.
Read Breakthrough Coaching to unlock access to:
•5 Modules of learning and discovery
•19 Resource Tools and 5 Practice Exercises
•Coaching case studies and examples
•And so much more
No longer will you worry “can I really say that?” or “should I have said more?” Instead, you'll be able to reveal deep desires and dreams, shine a light on blind spots and mental blocks, and open your client's minds to new perspectives that change their stories ripe with new possibilities-in less than an hour of your time together.
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Offering a new lens on leadership and living, this research-based guide shows how to design experiences that can touch hearts, provoke minds, and change lives in powerful ways.
Transformative experiences are life events that change our sense of self in important ways. How do they work? What elements do they require? How can we learn to design them intentionally?
By embracing the research-based approach of ELVIS (the Experiential Learning Variables and Indicators System), this book details how to recast yourself as an Experience Design Leader, one that can provide those in your organization with the opportunities needed to reflect and grow as individuals.
Beginning with the ELVIS Framework, you will gain deep foundational insight into how transformative experiences work. And then with the ELVIS Toolkit, which includes seven practical design elements, you will have the key to unlocking these powerful experiences for yourself and others.
Whether you are new to the idea of designing experiences for others or are a seasoned veteran, ELVIS shows you how to tap into the psychology operating behind the most powerful and important experiences of our lives-those that shape who we are.
Transformative experiences are life events that change our sense of self in important ways. How do they work? What elements do they require? How can we learn to design them intentionally?
By embracing the research-based approach of ELVIS (the Experiential Learning Variables and Indicators System), this book details how to recast yourself as an Experience Design Leader, one that can provide those in your organization with the opportunities needed to reflect and grow as individuals.
Beginning with the ELVIS Framework, you will gain deep foundational insight into how transformative experiences work. And then with the ELVIS Toolkit, which includes seven practical design elements, you will have the key to unlocking these powerful experiences for yourself and others.
Whether you are new to the idea of designing experiences for others or are a seasoned veteran, ELVIS shows you how to tap into the psychology operating behind the most powerful and important experiences of our lives-those that shape who we are.
