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With staffs that are collectively larger than the Russian army, the Big Four accounting firms are a keystone in global finance --but do they really provide stability and safety? Leading scholar Ian Gow and award-winning writer (and former KPMG director) Stuart Kells warn that a house of cards may be about to fall.
Across the globe, the so-called Big Four accounting and audit firms – Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG – are massively influential. Together, they earn more than $100 billion annually and employ almost one million people. In many profound ways, they have changed how we work, how we manage, how we invest and how we are governed.
Stretching back centuries, their history is a fascinating story of wealth, power and luck. But today, the Big Four face an uncertain future – thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional services in a new era of transparency. Surprisingly colorful and unquestionably authoritative, this account of the past, present and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working in the industry, contemplating joining a professional services firm, or simply curious about the fate of the global economy.
Across the globe, the so-called Big Four accounting and audit firms – Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG – are massively influential. Together, they earn more than $100 billion annually and employ almost one million people. In many profound ways, they have changed how we work, how we manage, how we invest and how we are governed.
Stretching back centuries, their history is a fascinating story of wealth, power and luck. But today, the Big Four face an uncertain future – thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional services in a new era of transparency. Surprisingly colorful and unquestionably authoritative, this account of the past, present and likely future of the Big Four is essential reading for anyone perplexed or fascinated by professional services, working in the industry, contemplating joining a professional services firm, or simply curious about the fate of the global economy.
Sharing a lifetime's worth of learning and experience by noted peace scholar Michael Nagler, this work distills the practice and theory of nonviolent action into a concise, highly readable manual for thought and action.
From the bestselling authors of Making Innovation Work (30,000 copies sold and translated into ten languages) comes a book that questions everything about how organizations innovate. Key takeaway: classical business management and corporate structures by their very nature will kill, not create, breakthroughs. The authors describe a new kind of organization-the startup corporation-that will make established companies as innovative as startups.
A practical guide for knowledge workers ready to move beyond AI dabbling and build a custom AI work partner that improves how they think, write, decide, and lead.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don’t know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.
Professionals know AI matters, but many are still stuck in the same frustrating place: They have tried the tools but still don’t know how to make AI part of the work that matters most.
The problem is not lack of interest. It is lack of an operating model. Most people open a generic chatbot, ask a question, get an answer, and return to work the same way they always have. AI stays at the edge of the work, helping with scattered tasks instead of improving the way the work begins.
In this book, Edwin Jansen shows readers how to build a custom AI work partner, a persistent AI system shaped around their real work, goals, standards, voice, and priorities. Using the 4 laws of AI partnership, readers will learn how to do the following:
- Build a custom AI work partner that understands their role, goals, standards, and voice
- Bring AI into the beginning of meaningful work
- Keep context inside the system so intelligence compounds instead of resetting
- Improve the work partner through feedback, correction, and calibration
- Use the OCH prompt to ask for better help, make stronger decisions, and produce better work
For knowledge workers, leaders, consultants, coaches, creators, and teams, this book offers a practical doorway into the next stage of AI adoption: Stop using AI as a disconnected tool and start working with it as a true partner.
When the plan can’t keep up with changing conditions, strategic judgment must.
Strategic leaders increasingly make consequential decisions in the gap between strategic intent and the plan of action. They need to stay oriented toward what they are trying to create while continually deciding what to hold, what to adapt, and what to let go of to meet rapidly changing conditions.
The challenge is that pressure can begin shaping those decisions before you realize it. Over time, hundreds of reasonable choices can add up to something no one intended.
In this book, strategist and executive coach Karin Blair reveals a hidden lever behind strategic judgment: the inner capacity of the leader making those calls.
Through a framework of interconnected agilities, you’ll learn to
With practical insights and real-world examples, Blair helps you recognize when pressure is narrowing your judgment and build the agilities that strengthen your capacity over time, so you can draw on it when the stakes are high.
You can’t change the terrain. But you can expand your inner capacity to navigate it.
Strategic leaders increasingly make consequential decisions in the gap between strategic intent and the plan of action. They need to stay oriented toward what they are trying to create while continually deciding what to hold, what to adapt, and what to let go of to meet rapidly changing conditions.
The challenge is that pressure can begin shaping those decisions before you realize it. Over time, hundreds of reasonable choices can add up to something no one intended.
In this book, strategist and executive coach Karin Blair reveals a hidden lever behind strategic judgment: the inner capacity of the leader making those calls.
Through a framework of interconnected agilities, you’ll learn to
- build emotional agility to recognize when self-protection and reactivity are shaping your judgment,
- develop cognitive agility to widen the perspectives and possibilities you can consider before deciding, and
- strengthen navigational agility to stay oriented and committed as conditions change and results remain uncertain.
With practical insights and real-world examples, Blair helps you recognize when pressure is narrowing your judgment and build the agilities that strengthen your capacity over time, so you can draw on it when the stakes are high.
You can’t change the terrain. But you can expand your inner capacity to navigate it.
Ordinary Ukrainians reveal how courage, community, and civilian resistance are helping their nation survive Russia’s invasion in unforgettable stories of resilience and hope.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
This is the story of what ordinary people can do when history leaves them no safe place to stand.
When Russia launched its full-scale invasion of Ukraine, the world expected Kyiv to fall within days. The tanks, missiles, and troop counts seemed to tell one story. But the people changed the narrative.
Yuriy Boyechko and Halyna Lubinska tell the true stories of Ukrainians who answered the war not with power or position but with action. A stone craftsman cancels his flight to America and volunteers on the front lines. A grieving pastor makes more than 187 trips to the front after his combat-medic son is killed. A psychologist nearly breaks under the weight of others’ trauma, then finds her way back to healing. Rock musicians and roadies turn their technical skills toward repairing generators, fixing vehicles, and building drones.
Together, their stories reveal how civilian resistance, humanitarian aid, community networks, and ordinary courage are helping Ukraine survive Russia’s invasion, showing readers
- how ordinary citizens organize when institutions cannot move fast enough;
- how humanitarian aid, trust, and local knowledge become tools of resistance;
- how trauma, grief, burnout, and purpose shape life inside a long war;
- how courage spreads through families, communities, churches, charities, and volunteer networks; and
- why Ukraine’s struggle speaks to anyone trying to understand resilience, civil society, and hope under pressure.
This is the story of what ordinary people can do when history leaves them no safe place to stand.
When life disrupts work, leaders need to know what to do next. This practical guide shows leaders at organizations of every size, from small businesses to large corporations, how to support employees through hard moments while strengthening trust across the workplace.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
This is the book to read before the crisis happens, so you can respond with confidence, care, and clarity when it does.
Life disruptions do not stay outside the workplace. Grief, illness, caregiving, divorce, infertility, and other major life events shape how people show up at work, yet most organizations still do not prepare leaders for these moments. Even caring managers can freeze, unsure what to say, how to help, or how to balance support with team needs.
The challenge is not whether a life disruption will affect your team. It is when. The leaders who build trust in difficult moments are the ones who prepare before those moments arrive.
Drawing on original PhD research, interviews with employees and leaders, and nearly two decades of experience advising employers on benefits and workplace strategy, Dr. Nataliya Boychenko Stone gives leaders a practical guide for responding with confidence and care. She shows readers how to
- understand what support an employee actually needs,
- connect people with the right workplace resources,
- adjust work with clarity and flexibility,
- stay present after the first crisis moment, and
- support employees while maintaining accountability.
This practical framework helps managers, HR professionals, and organizational leaders navigate life's most challenging moments at work while strengthening trust, loyalty, and performance across their teams.
Every leader knows the drain of conflict handled badly: performance conversations that go nowhere, teams that don't trust each other, fires you keep putting out instead of doing the work you want to do. Most leadership advice treats conflict as a threat to manage.
This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict.
Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results.
This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook.
The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time.
New to this edition:
Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.
This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict.
Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results.
This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook.
The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time.
New to this edition:
- A complete framework outline up front
- Fifteen years of refinement teaching, coaching, and certifying practitioners worldwide
- New research on what skilled conflict leadership is worth
- Reorganized chapters, more-inclusive language, fresh real-life illustrations
- Access to the Compassionate Accountability Assessment and a range of additional resources to extend the book's impact well beyond the page
Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.
Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive.
Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it.
In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams.
Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout.
In this book, you will learn
Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.
Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it.
In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams.
Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout.
In this book, you will learn
- how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;
- strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;
- how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;
- specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and
- how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.
Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.
The cross-partisan story of how a constitutional amendment to end money-driven corruption in American politics went from impossible to inevitable.
Money in politics has become the top concern for American voters, outranking the economy, immigration, and crime. Across party lines, Americans agree the system is broken, and most want a constitutional amendment to fix it.
Jeff Clements, founder of American Promise and author of Corporations Are Not People, tells the cross-partisan story of how that effort moved from the political margins to the center of national debate. Drawing on constitutional history, on-the-ground reporting, and his own decade of leadership in the movement, Clements traces the path from Citizens United to the growing push for the For Our Freedom Amendment.
This is a book about what Americans are doing, state by state and community by community, to reclaim self-government and reduce the corrupting power of money in politics.
Inside, readers will discover
This is not a book of cynicism or outrage. It is a practical, hopeful account of a movement that argues American democracy can still be repaired, and that the path forward is already being built.
Money in politics has become the top concern for American voters, outranking the economy, immigration, and crime. Across party lines, Americans agree the system is broken, and most want a constitutional amendment to fix it.
Jeff Clements, founder of American Promise and author of Corporations Are Not People, tells the cross-partisan story of how that effort moved from the political margins to the center of national debate. Drawing on constitutional history, on-the-ground reporting, and his own decade of leadership in the movement, Clements traces the path from Citizens United to the growing push for the For Our Freedom Amendment.
This is a book about what Americans are doing, state by state and community by community, to reclaim self-government and reduce the corrupting power of money in politics.
Inside, readers will discover
- why money in politics now tops voters' concerns across party lines,
- how the Citizens United decision helped spark a powerful grassroots response,
- what states like Montana and Oklahoma reveal about the fight for reform,
- how the constitutional amendment process actually works, and
- why momentum is building as the 2028 election cycle approaches.
This is not a book of cynicism or outrage. It is a practical, hopeful account of a movement that argues American democracy can still be repaired, and that the path forward is already being built.
The trusted guide for surviving overwhelm and trauma in today’s world, now revised and updated.
Trauma Stewardship is the seminal work on sustaining oneself while bearing witness over time to the hardship, overwhelm, suffering, and trauma of humans, other living beings, and the planet itself.
Whether through personal caregiving, school, work, or efforts to make the world a better place, trauma exposure is ubiquitous, often experienced as burnout or compassion fatigue. This essential resource helps readers understand the toll on their nervous system, individually and collectively—including, though not limited to, exhaustion, numbness, cynicism, guilt, decision fatigue, or the sense that one can never do enough—and offers practical next steps.
Drawing on four decades of frontline experience, this new edition blends the latest in neuroscience, field wisdom, emerging research, and diverse spiritual traditions to offer fresh guidance and steady companionship amid intensifying pressures.
Inside:
Trauma Stewardship offers an accessible and compassionate framework for remaining grounded, connected, and purposeful while continuing to show up—for the long haul.
Trauma Stewardship is the seminal work on sustaining oneself while bearing witness over time to the hardship, overwhelm, suffering, and trauma of humans, other living beings, and the planet itself.
Whether through personal caregiving, school, work, or efforts to make the world a better place, trauma exposure is ubiquitous, often experienced as burnout or compassion fatigue. This essential resource helps readers understand the toll on their nervous system, individually and collectively—including, though not limited to, exhaustion, numbness, cynicism, guilt, decision fatigue, or the sense that one can never do enough—and offers practical next steps.
Drawing on four decades of frontline experience, this new edition blends the latest in neuroscience, field wisdom, emerging research, and diverse spiritual traditions to offer fresh guidance and steady companionship amid intensifying pressures.
Inside:
- Tools for recognizing the trauma exposure response in yourself and others
- Concrete practices for staying present and whole
- Proven strategies for continuing to engage in one’s community, work, and life
- New Yorker cartoons, because humor is critical
Trauma Stewardship offers an accessible and compassionate framework for remaining grounded, connected, and purposeful while continuing to show up—for the long haul.
Please Do Disturb: How True Leaders Show Up When It Matters Most challenges one of leadership's biggest misconceptions, that great leadership is primarily about strategy, authority, or performance.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Instead, Rachel Alday, Linny Jones, and Harte Logan make the case that exceptional leadership begins with something far more human: presence, connection, and the ability to create belonging.
Drawing from Alday's decades of experience building a luxury hospitality company, and Jones and Logan’s organizational consulting perspective, the authors reveal how the principles behind extraordinary guest experiences can transform the way leaders serve their teams, organizations, and communities. Through engaging stories, practical frameworks, and lessons learned while growing a business to nearly $25 million in annual revenue managing approximately 200 luxury homes, they demonstrate that the leaders people remember aren't necessarily the ones with the best ideas—they're the ones who consistently show up when it matters most.
At its heart, Please Do Disturb is a book about creating environments where people feel seen, heard, valued, and like they truly belong. It explores how intentional moments of connection build trust, strengthen culture, and inspire people to do their best work, not because they have to but because they want to, leading to phenomenal results.
Whether you're leading a company, a team, or a family, or simply striving to become more intentional in your relationships, this book offers practical wisdom for cultivating deeper connection, fostering belonging, and leading with authenticity in a world that increasingly craves both.
Please Do Disturb reminds us that leadership isn't measured by titles or influence alone. It's measured by the people we choose to notice, the connections we create, and the lasting sense of belonging we leave behind.
Learn how to lead in uncertain times, build resilience, and generate credible hope when chaos threatens-using practical faith-based leadership tools and AI-powered imagination to navigate the future with confidence.
You're facing unprecedented chaos. Faith and hope are collapsing worldwide. The institutions, norms, and alliances that once felt stable are fracturing. As a leader—in business, government, nonprofits, or faith communities—you're struggling to inspire confidence in any future at all. Your people can't work toward futures they can't imagine or trust futures they haven't been invited to shape.
What you need is a new path forward. This book gives you practical tools to generate credible hope when everything feels uncertain:
Following two personas navigating leadership in chaos, Johansen, Doyle, and Kirshbaum show you how to treat imagination as a leadership practice and make repair something visible, communal, and real. You'll learn to generate and share calm trust in futures worth striving for—giving your people the credible hope they desperately need.
You're facing unprecedented chaos. Faith and hope are collapsing worldwide. The institutions, norms, and alliances that once felt stable are fracturing. As a leader—in business, government, nonprofits, or faith communities—you're struggling to inspire confidence in any future at all. Your people can't work toward futures they can't imagine or trust futures they haven't been invited to shape.
What you need is a new path forward. This book gives you practical tools to generate credible hope when everything feels uncertain:
- The Credible Hope Compass—a practical framework for making leadership decisions when faith has been weaponized and hope feels naive
- Methods to use generative AI to envision alternative futures and expand your team's imagination
- Faith-enhanced leadership practices that move you beyond denial or despair into action
Following two personas navigating leadership in chaos, Johansen, Doyle, and Kirshbaum show you how to treat imagination as a leadership practice and make repair something visible, communal, and real. You'll learn to generate and share calm trust in futures worth striving for—giving your people the credible hope they desperately need.
Money problems can threaten the relationships a family values most. This practical guide shows families how they can protect their love and their money by building trust.
A secret credit card. An unpaid family loan. Unequal support for siblings. An aging parent who needs help managing money. An inheritance that feels unfair. Each situation raises questions about honesty, care, responsibility, and whether family members can rely on one another.
Most families enter these conversations without shared language or a clear process. Important issues go unspoken, assumptions turn into resentment, and a financial disagreement can cause lasting damage.
In this book, trust expert Charles Feltman, whose Thin Book of Trust has sold nearly 100,000 copies, and family dynamics advisor Emily Bouchard give families a practical framework for handling money while strengthening their relationships. Drawing on fifty years of combined experience, they show how 4 essential components of trust—care, sincerity, reliability, and competence—shape nearly every financial decision a family makes.
You’ll learn how to
Real family stories demonstrate how the framework applies to everyday spending, financial infidelity, caregiving, blended families, addiction, inheritance, estate planning, and the transfer of wealth across generations. The included discussion guide on trust in action provides questions and activities families can use to begin important conversations.
Short, practical, and immediately useful, this book helps families address financial issues before resentment takes hold and begin repairing relationships when damage has already been done.
Make money decisions that support your family’s well-being while strengthening the trust that holds your relationships together.
A secret credit card. An unpaid family loan. Unequal support for siblings. An aging parent who needs help managing money. An inheritance that feels unfair. Each situation raises questions about honesty, care, responsibility, and whether family members can rely on one another.
Most families enter these conversations without shared language or a clear process. Important issues go unspoken, assumptions turn into resentment, and a financial disagreement can cause lasting damage.
In this book, trust expert Charles Feltman, whose Thin Book of Trust has sold nearly 100,000 copies, and family dynamics advisor Emily Bouchard give families a practical framework for handling money while strengthening their relationships. Drawing on fifty years of combined experience, they show how 4 essential components of trust—care, sincerity, reliability, and competence—shape nearly every financial decision a family makes.
You’ll learn how to
- uncover the family stories and values that influence your behavior with money;
- talk openly about finances with partners, children, siblings, and aging parents;
- make fair decisions when family members have different needs or abilities;
- create clear agreements that prevent misunderstandings and broken promises; and
- repair trust after financial secrecy, betrayal, or conflict.
Real family stories demonstrate how the framework applies to everyday spending, financial infidelity, caregiving, blended families, addiction, inheritance, estate planning, and the transfer of wealth across generations. The included discussion guide on trust in action provides questions and activities families can use to begin important conversations.
Short, practical, and immediately useful, this book helps families address financial issues before resentment takes hold and begin repairing relationships when damage has already been done.
Make money decisions that support your family’s well-being while strengthening the trust that holds your relationships together.
Stop feeling stuck in traditional leadership approaches—master 7 heart-led actions that transform how you lead, connect authentically with your team, and drive business growth.
Leading with only technical skills isn't enough anymore. You need people to build a successful business—and today's workforce demands leaders who see beyond the bottom line. If you're feeling stuck or sensing that traditional leadership advice isn't connecting, this is your roadmap to the modern leadership approach that actually works.
Through 7 practical, heart-led actions, you'll learn to connect authentically with your team, drive engagement, and achieve measurable business results. Being vulnerable takes courage, but when you lead with generosity, you unlock profound benefits:
This proven framework includes the following:
Through unforgettable stories from the author and CEOs of well-recognized companies, you'll see exactly how generous leadership transformed their organizations and careers. Winner of the NYC Big Book Award Distinguished Favorite and Eric Hoffer First Horizon Award finalist, this is the trusted reference for leaders ready to master modern leadership.
Leading with only technical skills isn't enough anymore. You need people to build a successful business—and today's workforce demands leaders who see beyond the bottom line. If you're feeling stuck or sensing that traditional leadership advice isn't connecting, this is your roadmap to the modern leadership approach that actually works.
Through 7 practical, heart-led actions, you'll learn to connect authentically with your team, drive engagement, and achieve measurable business results. Being vulnerable takes courage, but when you lead with generosity, you unlock profound benefits:
- deeper team connections
- stronger organizational performance
- accelerated career growth
- broader societal impact
This proven framework includes the following:
- Generous communication to build trust
- Generous listening to understand perspectives
- Generous inclusion to invite collaboration
- Becoming an ally to create opportunities
- Generous development to validate and expand potential
- Generous moments to acknowledge what matters
- Showing up authentically without masks
Through unforgettable stories from the author and CEOs of well-recognized companies, you'll see exactly how generous leadership transformed their organizations and careers. Winner of the NYC Big Book Award Distinguished Favorite and Eric Hoffer First Horizon Award finalist, this is the trusted reference for leaders ready to master modern leadership.
Master persuasion as a leadership practice to spark change that sticks, turn resistance into collaboration, and move teams from compliance to lasting commitment.
Most change efforts fail not because of poor strategy but because leaders struggle to win genuine commitment. Between 60 and 70 percent of major organizational change initiatives fall short or fail outright. The missing ingredient? Constructive persuasion.
Drawing on over two decades of research and coaching thousands of executives worldwide, Dr. Jay Conger shatters outdated myths about persuasion as manipulation or performance. Instead, he reveals persuasion as the essential leadership practice that transforms resistance into collaboration, ideas into action, and plans into sustained progress.
Readers will learn to do the following:
Each chapter delivers field-tested frameworks, readiness checklists, and real-world cases from banking, healthcare, technology, and beyond. The result is a transformative playbook that elevates persuasion from soft skill to the decisive force behind leadership success in the 21st century.
Most change efforts fail not because of poor strategy but because leaders struggle to win genuine commitment. Between 60 and 70 percent of major organizational change initiatives fall short or fail outright. The missing ingredient? Constructive persuasion.
Drawing on over two decades of research and coaching thousands of executives worldwide, Dr. Jay Conger shatters outdated myths about persuasion as manipulation or performance. Instead, he reveals persuasion as the essential leadership practice that transforms resistance into collaboration, ideas into action, and plans into sustained progress.
Readers will learn to do the following:
- Map influence networks and identify key decision-makers who can tip organizational support
- Build credibility through humility, transparency, and demonstrated expertise rather than positional authority
- Frame problems that invite collaboration instead of triggering defensiveness
- Craft compelling evidence that combines data with emotional resonance
- Orchestrate the emotional arc that moves teams from uncertainty to confidence and commitment
- Remain open to being influenced themselves—the mark of truly persuasive leaders
Each chapter delivers field-tested frameworks, readiness checklists, and real-world cases from banking, healthcare, technology, and beyond. The result is a transformative playbook that elevates persuasion from soft skill to the decisive force behind leadership success in the 21st century.
Five daily habits that reduce burnout, build engagement, and create a stronger organization, with no complex programs or HR mandates required.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated, it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: 5 simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.
The 5 practices:
- Celebrate Someone
- Go, See, and Help
- Be Interested
- Cocreate
- Do It First
These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.
This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.
Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.
Since World War II, US presidents of both parties have relied on an economic hit man strategy.
They have used the four pillars of that strategy (fear, debt, anxiety over insufficiency, and divide and conquer) to control other nations and enrich a growing oligarchy.
In the groundbreaking Confessions of an Economic Hit Man trilogy, John Perkins exposed the complex, expansive, and clandestine global network that serves the interests of powerful corporate, financial, and political entities. In The Art of the Steal, he reveals its most dangerous evolution.
Donald Trump represents a historic shift. He is the first US president to turn the economic hit man strategy into a personal brand and governing style. He has ascended the four pillars, brought the playbook home, and reversed the march toward the American ideal of liberty, equality, justice, democracy, opportunity, and an individualism that supports family and community. At the same time, he has forced what was hidden into the open.
This book explains
Both warning and blueprint, it offers a pathway to renewing the American ideal—and using it to model a new global ideal.
They have used the four pillars of that strategy (fear, debt, anxiety over insufficiency, and divide and conquer) to control other nations and enrich a growing oligarchy.
In the groundbreaking Confessions of an Economic Hit Man trilogy, John Perkins exposed the complex, expansive, and clandestine global network that serves the interests of powerful corporate, financial, and political entities. In The Art of the Steal, he reveals its most dangerous evolution.
Donald Trump represents a historic shift. He is the first US president to turn the economic hit man strategy into a personal brand and governing style. He has ascended the four pillars, brought the playbook home, and reversed the march toward the American ideal of liberty, equality, justice, democracy, opportunity, and an individualism that supports family and community. At the same time, he has forced what was hidden into the open.
This book explains
- how this happened,
- why it matters, and
- what each of us can do to turn things around.
Both warning and blueprint, it offers a pathway to renewing the American ideal—and using it to model a new global ideal.