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New edition of a classic text on structured on-the-job training (S-OJT)-completely revised throughout with four additional chapters
Offers a comprehensive approach to designing, implementing, and evaluating S-OJT programs
Based on 20 years of research and development in a range of organizations
This revised and expanded edition of a classic text provides a comprehensive guide to understanding, developing, and using structured on-the-job training in a variety of training situations and organizational contexts. Jacobs defines S-OJT and provides a rationale based on the need to develop high levels of employee competence, or expertise, in the workplace. He then describes a six-step process used to design and implement S-OJT programs. The emphasis here is how S-OJT can be used for managerial training, technical training, and awareness training. The chapters in the final section describe how S-OJT has been used to achieve organizational and societal goals. Included in this section are discussions regarding S-OJT as an organizational change strategy, quality management, cross-cultural aspects, and workforce development.
Offers a comprehensive approach to designing, implementing, and evaluating S-OJT programs
Based on 20 years of research and development in a range of organizations
This revised and expanded edition of a classic text provides a comprehensive guide to understanding, developing, and using structured on-the-job training in a variety of training situations and organizational contexts. Jacobs defines S-OJT and provides a rationale based on the need to develop high levels of employee competence, or expertise, in the workplace. He then describes a six-step process used to design and implement S-OJT programs. The emphasis here is how S-OJT can be used for managerial training, technical training, and awareness training. The chapters in the final section describe how S-OJT has been used to achieve organizational and societal goals. Included in this section are discussions regarding S-OJT as an organizational change strategy, quality management, cross-cultural aspects, and workforce development.
As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment.
Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.
Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.
Many people set out to achieve a dream-starting a business or learning to play the piano or publishing a book-but they don't succeed, and the dream fizzles away. In many cases, these people have lots of skills and expertise, such as deep knowledge of the business or career they are interested in, so why don't they succeed? Paul Levesque and Art McNeil have discovered that making a dream come true requires cultivating skills of a higher order-macroskills-that inevitably spell the difference between success and failure no matter what the specifics of a person's dreams are. These are the skills Dreamcrafting outlines in detail.
Positive psychology and organizational guru Larry Senn shows readers how allowing room for your mood swings rather than suppressing them can lead you to be more successful and happy.
Mood swings are a common, almost universal experience-especially in a world as full of unpredictable, uncontrollable changes and chances as ours. People know they have good and bad moods, but most have never thought of them as an emotional elevator they ride and can have influence over. Perhaps they've even tried to suppress their moods and refuse to acknowledge the ride at all.
Larry Senn implores us to take our changing moods seriously and ride the mood elevator, which can help us all be more effective leaders and greatly impact our personal lives. At the top floors, we find ourselves to be grateful, wise, creative, resourceful, and hopeful. At the bottom, we can be depressed, angry, stressed, judgmental, and defensive. The Mood Elevator provides a framework and a series of simple pointers and illustrative stories that help us see that without taking the full ride, we can't access the top floor moods without remembering that we have to build up from the bottom.
The Mood Elevator shows us that we create our own moods through our own thinking and, in the end, have control over the direction we head. The book provides simple steps for readers to quickly change their thinking to create better emotional states based on their environments.
Mood swings are a common, almost universal experience-especially in a world as full of unpredictable, uncontrollable changes and chances as ours. People know they have good and bad moods, but most have never thought of them as an emotional elevator they ride and can have influence over. Perhaps they've even tried to suppress their moods and refuse to acknowledge the ride at all.
Larry Senn implores us to take our changing moods seriously and ride the mood elevator, which can help us all be more effective leaders and greatly impact our personal lives. At the top floors, we find ourselves to be grateful, wise, creative, resourceful, and hopeful. At the bottom, we can be depressed, angry, stressed, judgmental, and defensive. The Mood Elevator provides a framework and a series of simple pointers and illustrative stories that help us see that without taking the full ride, we can't access the top floor moods without remembering that we have to build up from the bottom.
The Mood Elevator shows us that we create our own moods through our own thinking and, in the end, have control over the direction we head. The book provides simple steps for readers to quickly change their thinking to create better emotional states based on their environments.
Knowing how to work effectively in and through groups may be the single most important skill anyone can develop in today's collaborative, team-based workplace. Unfortunately, all of the resources available on teamwork put the emphasis on group process and ignore the role of-and benefits to-the individual. But effective teamwork isn't only a group skill set; it's an individual skill set as well. Teamwork Is an Individual Skill shows readers how to develop the skills to thrive on any team, under any circumstances. No longer will readers find themselves complaining, "I got assigned to a bad team." Instead, they'll know what to do to make any team work for them.
Drawing on over twenty years of experience successfully developing professional teams in product development, R&D, and high-tech environments, Christopher Avery and his coauthors use brief thought-provoking essays, personal and teambuilding exercises, case studies, and insights from business leaders to teach readers how to build responsible and productive relationships at work. The authors show how and why your ability to assume personal responsibility-for your own work on a team and for the team's collective work-is the most important factor in ensuring a productive team experience.
Teambuilding, the authors point out, is essentially a series of conversations between people who share responsibility to get something done. Teamwork Is an Individual Skill describes the way these conversations typically progress, and shows the reader how to predict and direct these conversations so that they can maximize the benefits to both themselves and to their team.
Designed for easy access and for use by both individuals and groups, Teamwork Is an Individual Skill will equip readers with the mental skills and behaviors that will help them achieve personal goals while contributing to their team's success.
Drawing on over twenty years of experience successfully developing professional teams in product development, R&D, and high-tech environments, Christopher Avery and his coauthors use brief thought-provoking essays, personal and teambuilding exercises, case studies, and insights from business leaders to teach readers how to build responsible and productive relationships at work. The authors show how and why your ability to assume personal responsibility-for your own work on a team and for the team's collective work-is the most important factor in ensuring a productive team experience.
Teambuilding, the authors point out, is essentially a series of conversations between people who share responsibility to get something done. Teamwork Is an Individual Skill describes the way these conversations typically progress, and shows the reader how to predict and direct these conversations so that they can maximize the benefits to both themselves and to their team.
Designed for easy access and for use by both individuals and groups, Teamwork Is an Individual Skill will equip readers with the mental skills and behaviors that will help them achieve personal goals while contributing to their team's success.
Presenting to senior decision makers can be a terrifying "through the looking glass" moment. The stakes are high-one presentation can make or break a career-but the rules are utterly unclear. This book is an indispensable resource for anyone who wants to thrive, not just survive, in a top-level meeting.
Facilitation expert Larry Dressler's Consensus Through Conversation is a guide for the effective facilitation and practice of one of business's most popular - but most widely misunderstood - decision-making models: consensus.
Bestselling author Bill George (True North 150,000 copies sold) and longtime corporate executive Doug Baker have participated for decades in a unique small group of peers dedicated to personal growth and leadership development. In this book they provide the first practical guide - including detailed instructions, rules, and resources - for anyone to start and manage such a group on their own.
This deeply lyrical book offers perspective for those struggling to hear the quiet voice of the soul over the din of the contemporary workplace. Alan Briskin shows how the modern organization has gradually increased its demands on us-beginning with our bodies, then our minds, and now our souls. But through the moving personal stories of people fighting to reclaim their souls, he also sends a message that encourages individuals to keep their spiritual integrity and values alive.
In The Stirring of Soul In the Workplace, Briskin weaves together lessons from history, psychology, and management theory, with numerous real-life examples, to tell the story of how the modern workplace has evolved to value technology and productivity over soulfulness and relationship. From the Industrial Revolution's marriage of mechanization and efficiency to the management theories of the early 20th century, Briskin traces the emergence of the quest for efficiency and control in the workplace. He questions the corporate concept of "individual personality" that asks us to check our emotions, fantasies, imaginations, and souls at the door. He describes the history of the soul as a dynamic force that continues to influence our behavior, and shows how excluding it from our work life actually flattens our potential and dampens our creativity.
Rather than solve the conventional question organizations have been asking for years-how can we change people?-Alan Briskin examines how organizations can better reflect personal and human values in the workplace. For organizations that too often have sacrificed the well-being of the individual for the goals of the organization, the author suggests a more active way of taking up our work roles that can bring more of our experience and imagination into play. He points out that meaning cannot come from corporate mission statements or reengineering programs. Instead, it needs to be nurtured through dialogue and reflection, the courage to ask troubling questions, and a willingness to face the consequences of our collective and individual actions. When we learn to honor the contradictions, uncertainties, and interconnections inherent in the workplace, the energies of the soul will begin to stir with revitalizing results.
In The Stirring of Soul In the Workplace, Briskin weaves together lessons from history, psychology, and management theory, with numerous real-life examples, to tell the story of how the modern workplace has evolved to value technology and productivity over soulfulness and relationship. From the Industrial Revolution's marriage of mechanization and efficiency to the management theories of the early 20th century, Briskin traces the emergence of the quest for efficiency and control in the workplace. He questions the corporate concept of "individual personality" that asks us to check our emotions, fantasies, imaginations, and souls at the door. He describes the history of the soul as a dynamic force that continues to influence our behavior, and shows how excluding it from our work life actually flattens our potential and dampens our creativity.
Rather than solve the conventional question organizations have been asking for years-how can we change people?-Alan Briskin examines how organizations can better reflect personal and human values in the workplace. For organizations that too often have sacrificed the well-being of the individual for the goals of the organization, the author suggests a more active way of taking up our work roles that can bring more of our experience and imagination into play. He points out that meaning cannot come from corporate mission statements or reengineering programs. Instead, it needs to be nurtured through dialogue and reflection, the courage to ask troubling questions, and a willingness to face the consequences of our collective and individual actions. When we learn to honor the contradictions, uncertainties, and interconnections inherent in the workplace, the energies of the soul will begin to stir with revitalizing results.
Tom Szaky sets out to do the impossible – eliminate all waste. This book paints a future of a “circular economy” that relies on responsible reuse and recycling to propel the world towards eradicating overconsumption and waste.
The Future of Packaging provides a straightforward solution to tackling the daunting issues of waste in the packaging industry by returning to a “circular economy.” Beginning with a critique of the irresponsibility of the packaging industry and its contributions to wastefulness, Tom Szaky and his coauthors illuminate the path towards a waste-free future with lessons from the past. The goal of this book is to serve as a guide for designing a circular economy, showcasing how the world has moved away from circular systems of consumption (i.e. refillable milk/water/beer) to largely linear systems (i.e. milk bags/plastic bottles/plastic kegs). Objects were circular up until the 1940s, after which complex materials and a culture of consumerism began to create waste that nature couldn't handle. The way to get back to more circular systems starts with design and, after that, implementing systems. With the support and experiences of industry leaders in sustainable development, Szaky helps readers make the shift from a linear economy, which depends on extracting resources and overconsumption, to a circular economy that allows for growth.
The Future of Packaging provides a straightforward solution to tackling the daunting issues of waste in the packaging industry by returning to a “circular economy.” Beginning with a critique of the irresponsibility of the packaging industry and its contributions to wastefulness, Tom Szaky and his coauthors illuminate the path towards a waste-free future with lessons from the past. The goal of this book is to serve as a guide for designing a circular economy, showcasing how the world has moved away from circular systems of consumption (i.e. refillable milk/water/beer) to largely linear systems (i.e. milk bags/plastic bottles/plastic kegs). Objects were circular up until the 1940s, after which complex materials and a culture of consumerism began to create waste that nature couldn't handle. The way to get back to more circular systems starts with design and, after that, implementing systems. With the support and experiences of industry leaders in sustainable development, Szaky helps readers make the shift from a linear economy, which depends on extracting resources and overconsumption, to a circular economy that allows for growth.
Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meetings, mastering a few tricks and simple skills can mean the difference between a successful videoconference and an unsuccessful one.
For hundreds of millions of people around the world, there is a new life phase between middle age and old age: life reimagined. This is the first book describing this new life phase and the new possibilities that it offers. Bestselling author Richard Leider and Fast Company cofounder Alan Webber are backed by 37-million-member AARP in bringing this message to the world.
One of the world's top experts on applying analytics to organizational performance provides a new, more comprehensive approach for using analytics to effectively guide business decisions.
There are tons of books on how to do strategy execution better, but they all operate from the premise that their one-size-fits-all solution works for what ails all companies. But each company's context and problems are unique. You need analytics to diagnose where improvements really need to be made, but existing approaches don't give you the full picture. Senior Research Scientist at the Center for Effective Organizations, Alec Levenson provides a roadmap for doing diagnostics that will lead to actionable insights and solutions.
Levenson's model, combines the enterprise (or organization-level) approach to analytics and the human capital (or job-level) approach. This solves two parallel problems in organizations today: senior leaders pay too little attention to the practical challenges of implementing the business strategy and setting goals for achieving it, and frontline managers and HR too often focus on narrow improvements to jobs and processes that appear to be useful yet have little strategic value. The book provides an in-depth critique of common measurement approaches and, through case studies and real-world examples, shows how to apply the model to increasing customer retention, spurring innovation, developing go-to-market strategies, making budgeting and investment decisions, and more.
There are tons of books on how to do strategy execution better, but they all operate from the premise that their one-size-fits-all solution works for what ails all companies. But each company's context and problems are unique. You need analytics to diagnose where improvements really need to be made, but existing approaches don't give you the full picture. Senior Research Scientist at the Center for Effective Organizations, Alec Levenson provides a roadmap for doing diagnostics that will lead to actionable insights and solutions.
Levenson's model, combines the enterprise (or organization-level) approach to analytics and the human capital (or job-level) approach. This solves two parallel problems in organizations today: senior leaders pay too little attention to the practical challenges of implementing the business strategy and setting goals for achieving it, and frontline managers and HR too often focus on narrow improvements to jobs and processes that appear to be useful yet have little strategic value. The book provides an in-depth critique of common measurement approaches and, through case studies and real-world examples, shows how to apply the model to increasing customer retention, spurring innovation, developing go-to-market strategies, making budgeting and investment decisions, and more.
Just as Thomas Piketty offered a sweeping critique and progressive reassessment of capitalism, former World Bank Group chief financial officer Bertrand Badré looks at the destructive role finance played in the global economic crisis of 2007-2008 and offers a bold prescription for making finance a force for good.
The overwhelming view following the recent global financial crisis was that finance itself was the cause of the crisis and the disasters that followed. But former World Bank Group CFO Bertrand Badre says that ultimately finance is just a tool--the most powerful tool on earth. Used correctly it can be at the heart of the way we address many of the world's problems, ranging from climate change to the eradication of poverty to building much needed infrastructure. Badre shows how to turn our financial system from a poor master to a great servant. He describes the innovations in financial tools and approaches that are already happening around the world. He looks at the role intelligent regulation can play in channeling the power of finance in a positive direction. He details options for overcoming the risks and obstacles to international cooperation for financial stability and prosperity, in contrast to the blinkered nationalism currently on the rise. And he tells what is working and what needs to change in financing the sustainable development of the world. The result is a blueprint for regaining power over finance to promote the public good.
The overwhelming view following the recent global financial crisis was that finance itself was the cause of the crisis and the disasters that followed. But former World Bank Group CFO Bertrand Badre says that ultimately finance is just a tool--the most powerful tool on earth. Used correctly it can be at the heart of the way we address many of the world's problems, ranging from climate change to the eradication of poverty to building much needed infrastructure. Badre shows how to turn our financial system from a poor master to a great servant. He describes the innovations in financial tools and approaches that are already happening around the world. He looks at the role intelligent regulation can play in channeling the power of finance in a positive direction. He details options for overcoming the risks and obstacles to international cooperation for financial stability and prosperity, in contrast to the blinkered nationalism currently on the rise. And he tells what is working and what needs to change in financing the sustainable development of the world. The result is a blueprint for regaining power over finance to promote the public good.
Leadership coach, consultant, and keynote speaker Steve Arneson, named one of the country's top 25 leadership coaches by Leadership Excellence Magazine, helps aspiring leaders overcome cutbacks in corporate training and "pull themselves up" the leadership ladder in 50 practical, tested tips.
In this mind-opening new book, bestselling author Otto Scharmer (Theory U, 40,000 copies sold) and Katrin Kaufer reveal the root cause of the economic, social, ecological, political, spiritual, and institutional crises today and detail seven new practices for revolutionizing and revamping society and growth.
In a revolutionary, multi-disciplinary approach, Unitarian Universalist Pastor Michael Schuler shows how we only truly experience “the good life” when we de-prioritize short-term attainments and instead embrace sustainability as both an operational model and a life-sustaining core value.