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It's shocking but true. The VA health system has quietly accomplished everything that the country expected from health reform but didn't achieve: lower costs, better health outcomes, and a cutting-edge electronic health-record system. With the 2010 health reform under fire, the VA's technology-based model may well be the way to better health care for everyone-and Phillip Longman explains how and why.
Renowned scholars and consultants Monica Worline and Jane Dutton offer a new argument for compassion in organizations, showing leaders how to tap their innate ability for compassion to create more effective and humane workplaces.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
Alec Levenson's immensely practical guide shows every organization that uses employee surveys or is considering using them how to make them more effective, valuable, and reliable-and how to make better use of them.
Bestselling author Kim Cameron delivers both a riveting story and a thoroughly researched case study that delves into the spectacularly impossible success of the shutdown and clean-up of Rocky Flats, one of the most notorious nuclear weapons plants in the United States.
Written by a premier group of 21 thinkers from around the world, the second edition of Alternatives to Economic Globalization lays out democratic, ecologically sound, socially just alternatives to corporate globalization more fully, specifically, and thoughtfully than has ever been done before. Focusing on constructive, achievable goals, the authors present ten governing principles for establishing truly sustainable societies and describe alternatives to the World Bank, the IMF, and the WTO that would better serve the needs of the planet. They offer detailed proposals for protecting vital goods and services from corporate exploitation, limiting corporate privileges and power, rebuilding economies to make them more responsive to human needs, and more.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
Why are some people more successful in business? Why do some businesses flourish where others fail? Renowned business speaker and author, Brian Tracy, tackles these puzzling questions through a set of principles or “universal laws” one needs to follow to become successful in the world of business.
In The 100 Absolutely Unbreakable Laws of Business Success, Tracy draws on his thirty years of experience and knowledge to present a set of principles or "universal laws" that lie behind the success of business people everywhere, in every kind of enterprise, large and small. These are natural laws, he says, and they work everywhere and for everyone, virtually without exception. Every year, thousands of companies underperform or even fail and millions of individuals underachieve, frustrated by thwarted ambition and dreams-all because they either attempted to violate or did not know these universal laws. But ignorance of the law is no excuse!
Tracy breaks the 100 laws down into nine major categories: Life, Success, Business, Leadership, Money, Economics, Selling, Negotiating, and Time Management. Drawing on a lifetime of observation, investigation, and experience, Tracy not only identifies and defines each law, he also reveals its source and foundation, whether in science, nature, philosophy, experience, or common sense. He illustrates how it functions in the world using real-life anecdotes and examples shows how to apply it to your life and work through specific questions and practical steps and exercises that everyone can use-sometimes in just minutes-to begin the journey toward greater business success.
In The 100 Absolutely Unbreakable Laws of Business Success, Tracy draws on his thirty years of experience and knowledge to present a set of principles or "universal laws" that lie behind the success of business people everywhere, in every kind of enterprise, large and small. These are natural laws, he says, and they work everywhere and for everyone, virtually without exception. Every year, thousands of companies underperform or even fail and millions of individuals underachieve, frustrated by thwarted ambition and dreams-all because they either attempted to violate or did not know these universal laws. But ignorance of the law is no excuse!
Tracy breaks the 100 laws down into nine major categories: Life, Success, Business, Leadership, Money, Economics, Selling, Negotiating, and Time Management. Drawing on a lifetime of observation, investigation, and experience, Tracy not only identifies and defines each law, he also reveals its source and foundation, whether in science, nature, philosophy, experience, or common sense. He illustrates how it functions in the world using real-life anecdotes and examples shows how to apply it to your life and work through specific questions and practical steps and exercises that everyone can use-sometimes in just minutes-to begin the journey toward greater business success.
Everyone knows that today's rate of technological change is unprecedented. With technological breakthroughs from the Internet to cell phones to digital music and pictures, everyone knows that the social impact of technology has never been as profound.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Hanna Andersson founder Gun Denhart and BALLE co-founder Laury Hammel show how every aspect of a business (from product creation to employee recruitment to vendor selection) holds the dual promise of bigger profits and a stronger local community.
Every day we work with others to solve problems and make decisions, but the experience is often stressful, frustrating, and inefficient. In How to Make Collaboration Work, David Straus, a pioneer in the field of group problem solving, introduces five principles of collaboration that have been proven successful time and again in nearly every conceivable setting.
Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others.
How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others.
How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
The workplace is a "blink" world-studies confirm that people form opinions of one another within the first seven seconds of meeting. To help business readers both re-master the lost skills of in-person communication and prepare for the coming visual tech revolution, Carol Kinsey Goman shows how to accurately decode the body language of others, and how to use your own body language in the workplace to help build trust and credibility with customers, colleagues and clients.
When it was first published, What If Boomers Can't Retire? predicted what would happen when boomers switched from buying stocks to selling them for retirement income. Since then-and as predicted by author Thornton Parker-stocks have become less important, prices have declined, corporations have shifted their emphasis from inflating stocks to just surviving, and there is currently a recession in full swing.
This book shows that there is a bright side, however. If enough boomers work in their later years and preserve their capital, and if the country improves the way it uses capital, the results can lead to fuller lives for millions of people, healthier communities, and more sustainable economies worldwide. Parker details specific actions that individuals and organizations can take to gradually make the shift from the dangerously risky pursuit of phantom wealth to productive investments based on real accomplishments, goods, and services.
This book shows that there is a bright side, however. If enough boomers work in their later years and preserve their capital, and if the country improves the way it uses capital, the results can lead to fuller lives for millions of people, healthier communities, and more sustainable economies worldwide. Parker details specific actions that individuals and organizations can take to gradually make the shift from the dangerously risky pursuit of phantom wealth to productive investments based on real accomplishments, goods, and services.
Drawing on ancient and contemporary wisdom and many moving stories, Leider and Shapiro invite readers on a journey to discover how to live authentically and wholeheartedly in the second half of life and, in doing so, find new ways to both enjoy the world and make a meaningful contribution to improving it.
America's poor, working poor, and middle class are in a waiting game they cannot win. Jobs will not come, times will not get better, and communities will not flourish until they “get the memo”-that is, take charge of their own financial futures. Bestselling author John Hope Bryant (How the Poor Can Save Capitalism-40,000 copies sold) tells them how.
At long last, John Hope Bryant lays out five simple rules to provide a path to economic liberation for anyone in any situation. The Memo provides a simple path from financial literacy and mindset shifts to ownership, positive relationships, and a completely new attitude toward money. In a provocative exploration of the intersections of race and class, Bryant preaches the definitive conclusion that to be free, one must be economically liberated. Readers will learn how to achieve economic power in the following chapters:
• We Live in a Free Enterprise System-Embrace This
• Your Mindset Makes or Loses You Money and Wealth
• Your Relationships Are Your Investments-Your Most Important Relationship Is with Yourself
• Don't “Get a Job”-Create Value. You ARE Capital.
• Spiritual Capital Is the Start of True Wealth
Those who suffer from poverty haven't gotten “the memo”-until now. For decades, John Hope Bryant has reached out to the underserved in our “free enterprise” system. Through Operation HOPE, he has reached tens of thousands of people. In this work, he's found that most problems that stem from racism are directly linked to economic slavery. The five rules are spelled out clearly: readers must embrace the “free” in free enterprise, shift their mindset, build relationships, switch from working a job to actively creating value from within, and realize that they can never be truly wealthy without hope.
At long last, John Hope Bryant lays out five simple rules to provide a path to economic liberation for anyone in any situation. The Memo provides a simple path from financial literacy and mindset shifts to ownership, positive relationships, and a completely new attitude toward money. In a provocative exploration of the intersections of race and class, Bryant preaches the definitive conclusion that to be free, one must be economically liberated. Readers will learn how to achieve economic power in the following chapters:
• We Live in a Free Enterprise System-Embrace This
• Your Mindset Makes or Loses You Money and Wealth
• Your Relationships Are Your Investments-Your Most Important Relationship Is with Yourself
• Don't “Get a Job”-Create Value. You ARE Capital.
• Spiritual Capital Is the Start of True Wealth
Those who suffer from poverty haven't gotten “the memo”-until now. For decades, John Hope Bryant has reached out to the underserved in our “free enterprise” system. Through Operation HOPE, he has reached tens of thousands of people. In this work, he's found that most problems that stem from racism are directly linked to economic slavery. The five rules are spelled out clearly: readers must embrace the “free” in free enterprise, shift their mindset, build relationships, switch from working a job to actively creating value from within, and realize that they can never be truly wealthy without hope.
EMPLOYEES TODAY are actively searching for more meaning in the workplace, for work that resonates with their being. How does one dare yearn for something more, when so many workplaces seem aligned solely with financial survival and profit making? How do we get work done amidst the demands and tugs on our soul?
Bringing Your Soul to Work addresses these troubling questions in a way that provides a pathway for readers who want to bridge the gap between their spiritual and work lives. It honors readers' unique experiences and challenges them to think differently, aligning their actions with their hearts.
Engaging, inspiring, and poetic, yet grounded in real life, this book is written by consultants who see the contradictions of the workplace firsthand. Using case examples, personal stories, inspirational quotes, visual images, reflective questions, and specific applications, it shows readers how to use their own experience to grapple with the gritty realities of the workplace. Throughout the book, readers are invited to consider the book's concepts in relation to their own unique situations and, in the case of the applications, to record their responses in writing. They then learn to construct meaning from their own experience, drawing on imagination and practice, as well as the specific circumstances of their work lives.
Addressing what many feel but cannot say out loud, Bringing Your Soul to Work links ideas about soul to the realities of work in a unique way. For all those looking to increase their effectiveness at work and bring more feeling, imagination, and heart into their efforts with others, it will serve as a guide for creating something new and lasting.
Bringing Your Soul to Work addresses these troubling questions in a way that provides a pathway for readers who want to bridge the gap between their spiritual and work lives. It honors readers' unique experiences and challenges them to think differently, aligning their actions with their hearts.
Engaging, inspiring, and poetic, yet grounded in real life, this book is written by consultants who see the contradictions of the workplace firsthand. Using case examples, personal stories, inspirational quotes, visual images, reflective questions, and specific applications, it shows readers how to use their own experience to grapple with the gritty realities of the workplace. Throughout the book, readers are invited to consider the book's concepts in relation to their own unique situations and, in the case of the applications, to record their responses in writing. They then learn to construct meaning from their own experience, drawing on imagination and practice, as well as the specific circumstances of their work lives.
Addressing what many feel but cannot say out loud, Bringing Your Soul to Work links ideas about soul to the realities of work in a unique way. For all those looking to increase their effectiveness at work and bring more feeling, imagination, and heart into their efforts with others, it will serve as a guide for creating something new and lasting.
