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John W. Fleenor
Leveraging the Impact of 360-Degree Feedback, Second Edition
3995
$39.95
Unit price perJohn W. Fleenor
Leveraging the Impact of 360-Degree Feedback, Second Edition
3995
$39.95
Unit price per
From the Center for Creative Leadership, this essential guide is updated with new insights, tips, and tools to help organizations get the most out of 360-degree feedback.
This is a hands-on guide for implementing effective 360-degree feedback systems as part of leadership development initiatives in organizations. Written for professionals who work inside organizations and external consultants working with clients, the book draws on over twenty years of research and practice by the Center for Creative Leadership (CCL). The book provides step-by-step guidelines for successful 360-degree feedback as well as best practices observed and tested with CCL's broad base of clients.
The second edition is updated with advances in the field over the past ten years and features new chapters on ensuring validity, why the process can fail, and the future of leadership development. The book includes worksheets, checklists, and other tools to use or adapt with a 360-degree process in any organization.
Center for Creative Leadership (CCL) is a top-ranked, global provider of programs that develop better leaders through its exclusive focus on leadership education and research.
This is a hands-on guide for implementing effective 360-degree feedback systems as part of leadership development initiatives in organizations. Written for professionals who work inside organizations and external consultants working with clients, the book draws on over twenty years of research and practice by the Center for Creative Leadership (CCL). The book provides step-by-step guidelines for successful 360-degree feedback as well as best practices observed and tested with CCL's broad base of clients.
The second edition is updated with advances in the field over the past ten years and features new chapters on ensuring validity, why the process can fail, and the future of leadership development. The book includes worksheets, checklists, and other tools to use or adapt with a 360-degree process in any organization.
Center for Creative Leadership (CCL) is a top-ranked, global provider of programs that develop better leaders through its exclusive focus on leadership education and research.
Iteration rules product development, but it isn't enough to produce dramatic results. This book champions Radical Product Thinking, a systematic methodology for building visionary, game-changing products.
Iteration is highly overrated. It's driven by the belief that if we iterate long enough, we cannot fail to build products that will truly change the world; in reality, iterations are only as visionary as the underlying solutions being tested and refined. Without a clear vision and strategy to drive the ideas you test and improve, products become bloated, fragmented, directionless, and driven by irrelevant metrics.
In Radial Product Thinking (RPT), product development is led by the vision for the change it's intended to create. It helps leaders reimagine the problems they face and align their team to find creative solutions using five elements: Vision, Strategy, Prioritization, Execution, and Culture. R. Dutt guides readers through these elements so they develop a clear process for achieving their desired change, incorporate it into daily activities, and turn RPT skills into muscle memory. Dutt also clarifies that readers don't have to be natural-born visionaries to produce extraordinary results.
Iteration is highly overrated. It's driven by the belief that if we iterate long enough, we cannot fail to build products that will truly change the world; in reality, iterations are only as visionary as the underlying solutions being tested and refined. Without a clear vision and strategy to drive the ideas you test and improve, products become bloated, fragmented, directionless, and driven by irrelevant metrics.
In Radial Product Thinking (RPT), product development is led by the vision for the change it's intended to create. It helps leaders reimagine the problems they face and align their team to find creative solutions using five elements: Vision, Strategy, Prioritization, Execution, and Culture. R. Dutt guides readers through these elements so they develop a clear process for achieving their desired change, incorporate it into daily activities, and turn RPT skills into muscle memory. Dutt also clarifies that readers don't have to be natural-born visionaries to produce extraordinary results.
This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves.
We're all familiar with the introvert/extrovert divide, but there is another dichotomy that is just as significant. From the famed Myers-Briggs personality scale, Feelers put more weight on personal concerns and the people involved, and Thinkers are guided by objective principles and impersonal facts. This simple distinction lays the groundwork for the profoundly different ways that individuals make sense of and engage in both the workplace and the world.
Devora Zack, herself a proud snowflake, says we can directly control only three things: what we say, what we think, and what we do. Zack makes a strong case that the best use of our energy is to focus on our own reactions and perceptions rather than trying to fix or change others. The book includes an assessment that readers can take to learn their placement on the Thinker/Feeler spectrum before exploring different modes of communication and motivation based on personality type. Zack guides her readers to channel their emotions and successfully connect with those on the other side, both inside and outside of the workplace.
We're all familiar with the introvert/extrovert divide, but there is another dichotomy that is just as significant. From the famed Myers-Briggs personality scale, Feelers put more weight on personal concerns and the people involved, and Thinkers are guided by objective principles and impersonal facts. This simple distinction lays the groundwork for the profoundly different ways that individuals make sense of and engage in both the workplace and the world.
Devora Zack, herself a proud snowflake, says we can directly control only three things: what we say, what we think, and what we do. Zack makes a strong case that the best use of our energy is to focus on our own reactions and perceptions rather than trying to fix or change others. The book includes an assessment that readers can take to learn their placement on the Thinker/Feeler spectrum before exploring different modes of communication and motivation based on personality type. Zack guides her readers to channel their emotions and successfully connect with those on the other side, both inside and outside of the workplace.
America has an urgent need for Latino and Latina executives. This book identifies a path to uplift and amplify their representation in leadership.
Dr. Robert Rodriguez and Andrés T. Tapia call it the "4 percent Shame"-the low percentage of Latino corporate executives today. Inspired by Price Cobbs's seminal work on the secrets of successful Black leaders, this book seeks to understand the external forces of conscious and unconscious biases and the internal forces that create tensions for many Latinos about whether to assimilate, opt out, or double down on their cultural identities in their quest to get ahead.
Using insights from in-depth interviews with twenty highly successful boomer Latino and Latina executives and focus groups with dozens of Gen X and millennial leaders, the authors have captured lessons about how these individuals chose their career paths, how they addressed challenges, and how they seized opportunities. The discussions are interpreted through the lenses of the authors' different personal experiences as Latino leaders in corporate America and synthesized as a guide for future leaders.
Dr. Robert Rodriguez and Andrés T. Tapia call it the "4 percent Shame"-the low percentage of Latino corporate executives today. Inspired by Price Cobbs's seminal work on the secrets of successful Black leaders, this book seeks to understand the external forces of conscious and unconscious biases and the internal forces that create tensions for many Latinos about whether to assimilate, opt out, or double down on their cultural identities in their quest to get ahead.
Using insights from in-depth interviews with twenty highly successful boomer Latino and Latina executives and focus groups with dozens of Gen X and millennial leaders, the authors have captured lessons about how these individuals chose their career paths, how they addressed challenges, and how they seized opportunities. The discussions are interpreted through the lenses of the authors' different personal experiences as Latino leaders in corporate America and synthesized as a guide for future leaders.
Consumers of the future are going to want their consumption hand in hand with a demonstrated commitment to bettering our world- it is the companies that can deliver on this that will thrive in the coming decades.
More and more, employees, customers, and investors want their work and money to not only provide for their own material needs but to also help create a better world for all. Bestselling author John Izzo teams up with Jeff VanderWein to show leaders and companies how to transform their corporate culture so they can succeed in the midst of this Purpose Revolution.
Today people want more than just a good job or a good deal--increasingly, they want to feel like they're doing good as well, that their work and money are contributing to some greater purpose. John Izzo and Jeff VanderWielen call it The Purpose Revolution, and in this revelatory book they argue that it will dramatically transform the world of business.
While they describe the Purpose Revolution's impact on consumers and investors, their prime focus is on how to activate purpose among employees and how to embed purpose in the culture of your organization. Because you can't fake purpose--it has to be a genuine part of your organizational DNA if you're going to attract customers and investors. Using many examples, the authors illustrate how to lead in this new age of social good, how to attract and engage talented employees, how to create a purposeful culture, and how to win loyalty from employees, customers, and investors.
More and more, employees, customers, and investors want their work and money to not only provide for their own material needs but to also help create a better world for all. Bestselling author John Izzo teams up with Jeff VanderWein to show leaders and companies how to transform their corporate culture so they can succeed in the midst of this Purpose Revolution.
Today people want more than just a good job or a good deal--increasingly, they want to feel like they're doing good as well, that their work and money are contributing to some greater purpose. John Izzo and Jeff VanderWielen call it The Purpose Revolution, and in this revelatory book they argue that it will dramatically transform the world of business.
While they describe the Purpose Revolution's impact on consumers and investors, their prime focus is on how to activate purpose among employees and how to embed purpose in the culture of your organization. Because you can't fake purpose--it has to be a genuine part of your organizational DNA if you're going to attract customers and investors. Using many examples, the authors illustrate how to lead in this new age of social good, how to attract and engage talented employees, how to create a purposeful culture, and how to win loyalty from employees, customers, and investors.
“This is the most important, dynamic book on the cancers of monopoly by giant corporations written in our generation.”-from the foreword by Ralph Nader
The biggest problem facing America and the world right now is “bigness.” Our industrial and economic sectors-from tech, retail, and media to agriculture, food, and more-are so big that they're beyond the control of citizens, consumers, or the government (in fact, they've captured the latter). Similarly, the billionaire class has gotten so big in terms of wealth that its members have easily corrupted our politics to direct more and more of the nation's wealth and resources to themselves. But America was birthed in a revolt against a monopoly-remember the British East India Company and the Boston Tea Party? If Jefferson and Madison could see how government and business collude today, they'd weep. Hartmann explores how the intentions of the Founders were thwarted and describes commonsense, historically rooted measures we can take-such as revitalizing antitrust regulation, taxing great wealth, and getting money out of politics-to wrest control of our country from the monopolists.
The biggest problem facing America and the world right now is “bigness.” Our industrial and economic sectors-from tech, retail, and media to agriculture, food, and more-are so big that they're beyond the control of citizens, consumers, or the government (in fact, they've captured the latter). Similarly, the billionaire class has gotten so big in terms of wealth that its members have easily corrupted our politics to direct more and more of the nation's wealth and resources to themselves. But America was birthed in a revolt against a monopoly-remember the British East India Company and the Boston Tea Party? If Jefferson and Madison could see how government and business collude today, they'd weep. Hartmann explores how the intentions of the Founders were thwarted and describes commonsense, historically rooted measures we can take-such as revitalizing antitrust regulation, taxing great wealth, and getting money out of politics-to wrest control of our country from the monopolists.
Convey the essence of leadership with every communication.
Everyone seems to have an opinion about leadership. We know good leaders Eat Last, Lean In, Break the Rules, Dare to Lead, and are Radically Candid as well as extremely aware of their Tribes, Drive, and Principles. But books about these topics overlook the value of leadership impression-the instant projection you exude as a leader. How do leaders sound? What do leaders say and not say? How do leaders tell stories, send emails, run meetings, conduct video conferences, give speeches, conduct interviews, and even listen to others?
Drawing on his experiences as a leadership coach, as well as his personal experience holding senior positions at Time Inc., Audible, PBS, MTV, and the ASPCA, Joel Schwartzberg offers practical tips and entertaining but eye-opening exercises that help readers convey genuine and impactful leadership in every conceivable situation. Understanding your leadership impression is vitally important: it is the first piece of evidence on which you and your ideas will be judged and your best chance to lay a foundation of confidence, competence, and commitment.
Everyone seems to have an opinion about leadership. We know good leaders Eat Last, Lean In, Break the Rules, Dare to Lead, and are Radically Candid as well as extremely aware of their Tribes, Drive, and Principles. But books about these topics overlook the value of leadership impression-the instant projection you exude as a leader. How do leaders sound? What do leaders say and not say? How do leaders tell stories, send emails, run meetings, conduct video conferences, give speeches, conduct interviews, and even listen to others?
Drawing on his experiences as a leadership coach, as well as his personal experience holding senior positions at Time Inc., Audible, PBS, MTV, and the ASPCA, Joel Schwartzberg offers practical tips and entertaining but eye-opening exercises that help readers convey genuine and impactful leadership in every conceivable situation. Understanding your leadership impression is vitally important: it is the first piece of evidence on which you and your ideas will be judged and your best chance to lay a foundation of confidence, competence, and commitment.
Leadership has for too long been treated as a function and not as a relationship. Zina Sutch and Patrick Malone argue that successful leadership must be based on love (altruism and empathy) and laughter (positive emotions and joy).
Recent bestselling books have completely altered the way we understand how humans work and play together. The Altruistic Brain and Born to Be Good show that humans are deeply wired for empathy and compassion. The Social Animal and Emotional Intelligence prove that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who “manage human assets” and lead by setting goals, deadlines, and deliverables.
Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.
Recent bestselling books have completely altered the way we understand how humans work and play together. The Altruistic Brain and Born to Be Good show that humans are deeply wired for empathy and compassion. The Social Animal and Emotional Intelligence prove that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who “manage human assets” and lead by setting goals, deadlines, and deliverables.
Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.
Cut through the noise and create the biggest possible audience for your work. This book offers a proven method for expanding your reach online so you can make a meaningful difference for others.
Anyone who makes the bold decision to put their ideas out into the world wants to reach as many people as possible. Unfortunately, too many think it's a question of numbers-the more people you can get in front of, the better. But if people try to reach everybody, they won't really connect with anybody. To make a difference, people need to target the people who will most benefit from what they have to say.
Reach provides a clear and structured approach to creating a consistent online presence that will support the biggest possible impact for any message. Becky Robinson provides a framework and approach to carefully cultivate and grow a following by consistently providing valuable content online over time.
This is a long-term process, and the audience may be modest-but it will be eager for whatever is provided. Ultimately, it's much better to be famous to a few than meh to the many.
Anyone who makes the bold decision to put their ideas out into the world wants to reach as many people as possible. Unfortunately, too many think it's a question of numbers-the more people you can get in front of, the better. But if people try to reach everybody, they won't really connect with anybody. To make a difference, people need to target the people who will most benefit from what they have to say.
Reach provides a clear and structured approach to creating a consistent online presence that will support the biggest possible impact for any message. Becky Robinson provides a framework and approach to carefully cultivate and grow a following by consistently providing valuable content online over time.
This is a long-term process, and the audience may be modest-but it will be eager for whatever is provided. Ultimately, it's much better to be famous to a few than meh to the many.
Master the balance between working on your career and working in it. Intelligence Isn't Enough helps Black professionals make strategic decisions and learn the unspoken rules for success.
Recounting the despair she felt as a frustrated young Black professional, Carice Anderson knows that many Black professionals are relying on their education alone to break into the workplace. In this book, she empowers young Black professionals everywhere with the right knowledge by exposing them to advice and little-known principles of career success from her interviews with thirty successful Black leaders.
Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the six “major corporate muscles”:
● IQ
● Mental attitude
● People matters
● Cultural intelligence
● Personal branding
● Communication
This book includes personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe. Readers will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success.
Recounting the despair she felt as a frustrated young Black professional, Carice Anderson knows that many Black professionals are relying on their education alone to break into the workplace. In this book, she empowers young Black professionals everywhere with the right knowledge by exposing them to advice and little-known principles of career success from her interviews with thirty successful Black leaders.
Intelligence Isn't Enough is divided into six chapters that guide readers through what Anderson calls the six “major corporate muscles”:
● IQ
● Mental attitude
● People matters
● Cultural intelligence
● Personal branding
● Communication
This book includes personal stories, quotes, lessons learned, and advice from both the author and Black leaders who have worked in some of the finest institutions across North America, Africa, and Europe. Readers will learn tips and tools to strategically chart their career paths and advance in the workplace for lifelong success.
“This is an extraordinary book, written by an extraordinary woman. Qazi is a master storyteller, capturing the emotion as well as the subtleties of what she wants to communicate. And as the first Islamic member of the U.S. Counterterrorism Center, there is a lot that she wants to tell readers about.”
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees-and their managers-make work more fun.
Every business needs happy, engaged, and motivated employees, whether it's a major corporation or one of the over thirty million small businesses in America today. Most elements in modern business work against this basic need: constant change and increasing stress from both the speed of business and its complexity, as well as the expansive application of technology to all aspects of business.
Work Made Fun Gets Done gives the reader simple, practical ideas for instantly bringing fun into the workplace. Based on examples from scores of real companies like Pinterest, Asana, Bank of America, Genentech, Zappos, Honda, General Mills, Microsoft, and many more, as well as the authors' collective experience, this book provides clear behavioral examples on exactly what managers can do to immediately lighten the tone of the work environment and excite their teams. The book, written in a fun style, contains lighthearted illustrations and callout boxes to highlight fun practices.
Every business needs happy, engaged, and motivated employees, whether it's a major corporation or one of the over thirty million small businesses in America today. Most elements in modern business work against this basic need: constant change and increasing stress from both the speed of business and its complexity, as well as the expansive application of technology to all aspects of business.
Work Made Fun Gets Done gives the reader simple, practical ideas for instantly bringing fun into the workplace. Based on examples from scores of real companies like Pinterest, Asana, Bank of America, Genentech, Zappos, Honda, General Mills, Microsoft, and many more, as well as the authors' collective experience, this book provides clear behavioral examples on exactly what managers can do to immediately lighten the tone of the work environment and excite their teams. The book, written in a fun style, contains lighthearted illustrations and callout boxes to highlight fun practices.
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas.
Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Learn how to stop pouring vast sums of money into technology projects that don't have a lasting impact by closing the communication gap between IT and leadership.
Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish.
We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's not-can help us all communicate more effectively and flourish in all areas of our lives.
By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate these two practices and the principles that underlie them.
The second edition includes a new chapter on establishing the right mindset for appreciative conversations and a free discussion guide download. This book demonstrates how the practices and principles of Appreciative Inquiry strengthen relationships and generate possibilities for a future that works for everyone.
We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's not-can help us all communicate more effectively and flourish in all areas of our lives.
By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate these two practices and the principles that underlie them.
The second edition includes a new chapter on establishing the right mindset for appreciative conversations and a free discussion guide download. This book demonstrates how the practices and principles of Appreciative Inquiry strengthen relationships and generate possibilities for a future that works for everyone.