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Leadership has for too long been treated as a function and not as a relationship. Zina Sutch and Patrick Malone argue that successful leadership must be based on love (altruism and empathy) and laughter (positive emotions and joy).
Recent bestselling books have completely altered the way we understand how humans work and play together. The Altruistic Brain and Born to Be Good show that humans are deeply wired for empathy and compassion. The Social Animal and Emotional Intelligence prove that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who “manage human assets” and lead by setting goals, deadlines, and deliverables.
Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.
Recent bestselling books have completely altered the way we understand how humans work and play together. The Altruistic Brain and Born to Be Good show that humans are deeply wired for empathy and compassion. The Social Animal and Emotional Intelligence prove that our emotional selves help us make better decisions and motivate others. However, the tactics we use to train leaders bear little reflection of these advancements; we're still creating competent but emotionally distant leaders who “manage human assets” and lead by setting goals, deadlines, and deliverables.
Zina Sutch and Patrick Malone hope to flip a light switch and illuminate, above all else, that leadership begins with heart and soul. In five succinct chapters, they show that we lead best when we tap into our genetically driven human nature to love and nurture, connect and trust. This book seeks to reintroduce the warmth of human interaction and emotion into the leadership tool kit.
Cut through the noise and create the biggest possible audience for your work. This book offers a proven method for expanding your reach online so you can make a meaningful difference for others.
Anyone who makes the bold decision to put their ideas out into the world wants to reach as many people as possible. Unfortunately, too many think it's a question of numbers-the more people you can get in front of, the better. But if people try to reach everybody, they won't really connect with anybody. To make a difference, people need to target the people who will most benefit from what they have to say.
Reach provides a clear and structured approach to creating a consistent online presence that will support the biggest possible impact for any message. Becky Robinson provides a framework and approach to carefully cultivate and grow a following by consistently providing valuable content online over time.
This is a long-term process, and the audience may be modest-but it will be eager for whatever is provided. Ultimately, it's much better to be famous to a few than meh to the many.
Anyone who makes the bold decision to put their ideas out into the world wants to reach as many people as possible. Unfortunately, too many think it's a question of numbers-the more people you can get in front of, the better. But if people try to reach everybody, they won't really connect with anybody. To make a difference, people need to target the people who will most benefit from what they have to say.
Reach provides a clear and structured approach to creating a consistent online presence that will support the biggest possible impact for any message. Becky Robinson provides a framework and approach to carefully cultivate and grow a following by consistently providing valuable content online over time.
This is a long-term process, and the audience may be modest-but it will be eager for whatever is provided. Ultimately, it's much better to be famous to a few than meh to the many.
“This is an extraordinary book, written by an extraordinary woman. Qazi is a master storyteller, capturing the emotion as well as the subtleties of what she wants to communicate. And as the first Islamic member of the U.S. Counterterrorism Center, there is a lot that she wants to tell readers about.”
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees-and their managers-make work more fun.
Every business needs happy, engaged, and motivated employees, whether it's a major corporation or one of the over thirty million small businesses in America today. Most elements in modern business work against this basic need: constant change and increasing stress from both the speed of business and its complexity, as well as the expansive application of technology to all aspects of business.
Work Made Fun Gets Done gives the reader simple, practical ideas for instantly bringing fun into the workplace. Based on examples from scores of real companies like Pinterest, Asana, Bank of America, Genentech, Zappos, Honda, General Mills, Microsoft, and many more, as well as the authors' collective experience, this book provides clear behavioral examples on exactly what managers can do to immediately lighten the tone of the work environment and excite their teams. The book, written in a fun style, contains lighthearted illustrations and callout boxes to highlight fun practices.
Every business needs happy, engaged, and motivated employees, whether it's a major corporation or one of the over thirty million small businesses in America today. Most elements in modern business work against this basic need: constant change and increasing stress from both the speed of business and its complexity, as well as the expansive application of technology to all aspects of business.
Work Made Fun Gets Done gives the reader simple, practical ideas for instantly bringing fun into the workplace. Based on examples from scores of real companies like Pinterest, Asana, Bank of America, Genentech, Zappos, Honda, General Mills, Microsoft, and many more, as well as the authors' collective experience, this book provides clear behavioral examples on exactly what managers can do to immediately lighten the tone of the work environment and excite their teams. The book, written in a fun style, contains lighthearted illustrations and callout boxes to highlight fun practices.
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas.
Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Learn how to stop pouring vast sums of money into technology projects that don't have a lasting impact by closing the communication gap between IT and leadership.
Now in a second edition, this classic book shows how to make conversations generative and productive rather than critical and destructive so people, organizations, and communities flourish.
We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's not-can help us all communicate more effectively and flourish in all areas of our lives.
By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate these two practices and the principles that underlie them.
The second edition includes a new chapter on establishing the right mindset for appreciative conversations and a free discussion guide download. This book demonstrates how the practices and principles of Appreciative Inquiry strengthen relationships and generate possibilities for a future that works for everyone.
We all know that conversations influence us, but we rarely stop to think about how much impact they have on our well-being and our ability to thrive. This book is the first to show how Appreciative Inquiry-a widely used change method that focuses on identifying what's working and building on it rather than just trying to fix what's not-can help us all communicate more effectively and flourish in all areas of our lives.
By focusing on what we want to happen instead of what we want to avoid and asking questions to deepen understanding and increase possibilities, we expand creativity, improve productivity, and unleash potential at work and home. Jackie Stavros and Cheri Torres use real-life examples to illustrate these two practices and the principles that underlie them.
The second edition includes a new chapter on establishing the right mindset for appreciative conversations and a free discussion guide download. This book demonstrates how the practices and principles of Appreciative Inquiry strengthen relationships and generate possibilities for a future that works for everyone.
Learn how to take the right risks for lasting success. Begin Boldly provides a framework for making the kind of bold moves that will get your career off to its best start!
Many women enter the workforce feeling like they can never make a mistake, and as a result, they don't take risks in the crucial early stages of their careers. Women, and BIPOC women especially, are disproportionally penalized for mistakes, so any risk begins to feel like a bad risk. A 2019 KPMG study found that fewer than 43 percent of women surveyed were willing to take “big” risks, including volunteering to do a major presentation or asking for a pay raise.
Christie Hunter Arscott equips readers with the ability to differentiate between reckless and intelligent risks using an actionable model built around three mindsets: a curious mindset, a courageous mindset, and an agile mindset. With a step-by-step method for taking risks, making refinements, and assessing rewards, Arscott's approach gives women a flexible and repeatable framework to guide them through this critical career skill.
Liftoff empowers women to take chances on themselves so that risk-taking becomes an enlightening and empowering antidote for self-doubt.
This book will include a discussion guide.
Many women enter the workforce feeling like they can never make a mistake, and as a result, they don't take risks in the crucial early stages of their careers. Women, and BIPOC women especially, are disproportionally penalized for mistakes, so any risk begins to feel like a bad risk. A 2019 KPMG study found that fewer than 43 percent of women surveyed were willing to take “big” risks, including volunteering to do a major presentation or asking for a pay raise.
Christie Hunter Arscott equips readers with the ability to differentiate between reckless and intelligent risks using an actionable model built around three mindsets: a curious mindset, a courageous mindset, and an agile mindset. With a step-by-step method for taking risks, making refinements, and assessing rewards, Arscott's approach gives women a flexible and repeatable framework to guide them through this critical career skill.
Liftoff empowers women to take chances on themselves so that risk-taking becomes an enlightening and empowering antidote for self-doubt.
This book will include a discussion guide.
Bridging insights from both East and West, Murphy-Shigematsu provides a fresh way of looking at mindfulness that incorporates compassion, spirituality, and a concern for the greater good. The author's approach has been celebrated both in Japan and in the US.
As the mindfulness craze has spread in the West it's becoming too commercialized, intellectualized, and diluted. Mindfulness as stress-reducer and attention-enhancer keeps it on a purely cognitive level, missing the emotional, spiritual, and compassionate aspects that have traditionally been an integral part of the practice. In this book (a bestseller in Japan), Murphy-Shigematsu describes what he calls heartfulness, which returns mindfulness to its roots by adding seven additional elements:
-Attention as respect and deep listening
-Vulnerability as humility and courage
-Authenticity as genuineness
-Acceptance of things we cannot change
-Gratitude for what we receive
-Connectedness to ourselves, others, and the world
-Responsibility for ourselves and others
As the mindfulness craze has spread in the West it's becoming too commercialized, intellectualized, and diluted. Mindfulness as stress-reducer and attention-enhancer keeps it on a purely cognitive level, missing the emotional, spiritual, and compassionate aspects that have traditionally been an integral part of the practice. In this book (a bestseller in Japan), Murphy-Shigematsu describes what he calls heartfulness, which returns mindfulness to its roots by adding seven additional elements:
-Attention as respect and deep listening
-Vulnerability as humility and courage
-Authenticity as genuineness
-Acceptance of things we cannot change
-Gratitude for what we receive
-Connectedness to ourselves, others, and the world
-Responsibility for ourselves and others
William G. Arnold CDFM-A
The Government Manager's Guide to Appropriations Law
4595
$45.95
Unit price perWilliam G. Arnold CDFM-A
The Government Manager's Guide to Appropriations Law
4595
$45.95
Unit price per
A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.
Feedback! Ugh. Say the word to a colleague, your spouse, or a friend, and watch the person's blood pressure rise and defenses go up. For most of us, it's a word loaded with experiences that may include bias, politics, pain, regret, and anger. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. We humans want to improve, grow, and advance, and we need insights that can help us move in the right direction. If we close ourselves off from understanding how others experience us, then we close ourselves off to a life of learning and growth. The authors address how feedback got such a bad rap and how we can fix it. They provide three key Fs (focused, fair, and frequent) for positive feedback. They also include a slew of practical exercises and strategies to change how we view and experience feedback.
Feedback! Ugh. Say the word to a colleague, your spouse, or a friend, and watch the person's blood pressure rise and defenses go up. For most of us, it's a word loaded with experiences that may include bias, politics, pain, regret, and anger. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. We humans want to improve, grow, and advance, and we need insights that can help us move in the right direction. If we close ourselves off from understanding how others experience us, then we close ourselves off to a life of learning and growth. The authors address how feedback got such a bad rap and how we can fix it. They provide three key Fs (focused, fair, and frequent) for positive feedback. They also include a slew of practical exercises and strategies to change how we view and experience feedback.
