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The latest offering from the bestselling duo of Bev Kaye and Sharon Jordan-Evans-who have sold over 800,000 copies of their previous titles in twenty-two languages-offers a radically simple idea: you can avoid having “exit” interviews when employees are leaving if you have “stay" interviews that will keep them.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
Bestselling author Lynda Gratton-one of the top twenty management thinkers in the world according to the Financial Times-follows up her bestseller Hot Spots, (over 16,000 sold) by taking a deep look at people who GLOW-individuals in organizations who radiate energy and attract others to them - who are able to create, find, and flourish in hot spots of innovation.
Recounting controversial First Amendment cases from the Red Scare era to Citizens United, William Bennett Turner shows how we've arrived at our contemporary understanding of free speech. His strange cast of heroes and villains, some drawn from cases he litigated, includes Communists, Jehovah's Witnesses, Ku Klux Klansmen, the world's leading pornographer, prison wardens, dogged reporters, federal judges, a computer whiz, and a counterculture comedian. Figures of Speech offers a brief and insightful history of speaking up-and facing the consequences.
Laura Stack, aka The Productivity Pro®, offers an up-to-date guide packed with advice to help busy executives make sure they are both efficient and effective
Inspired by Peter Drucker's classic The Effective Executive, Laura Stack offers a productivity bible for the 21st century. She focuses on time management strategies today's executives can use to quickly obtain profitable, productive results by managing the intersection between two critical values: effectiveness and efficiency.
Effectiveness, Stack says, is identifying and achieving the best objectives for your organization-doing the right things. Efficiency is accomplishing them with the least time, effort, and cost possible-doing things right. If you're not clear on both, you're wasting your time. As Drucker put it, “There is nothing so useless as doing efficiently that which should not be done at all.”
Stack identifies twelve practices that will enable executives to be effective and efficient, grouped in three broad areas: strategy, teamwork, and tactics. For each practice she offers tips, techniques, and advice based on her work with individuals and organizations all over the world. There are dozens and dozens of great ideas here for making your organization, your team, and yourself vastly more productive.
Inspired by Peter Drucker's classic The Effective Executive, Laura Stack offers a productivity bible for the 21st century. She focuses on time management strategies today's executives can use to quickly obtain profitable, productive results by managing the intersection between two critical values: effectiveness and efficiency.
Effectiveness, Stack says, is identifying and achieving the best objectives for your organization-doing the right things. Efficiency is accomplishing them with the least time, effort, and cost possible-doing things right. If you're not clear on both, you're wasting your time. As Drucker put it, “There is nothing so useless as doing efficiently that which should not be done at all.”
Stack identifies twelve practices that will enable executives to be effective and efficient, grouped in three broad areas: strategy, teamwork, and tactics. For each practice she offers tips, techniques, and advice based on her work with individuals and organizations all over the world. There are dozens and dozens of great ideas here for making your organization, your team, and yourself vastly more productive.
Helping others is one of the most universal things that people do every day in their work and lives. Yet often this help is not helpful or is resented or refused. In this seminal book, a preeminent author and scholar analyzes the dynamics of helping relationships and shows how to provide help that is really helpful.
From JetBlue to Eliot Spitzer, John Edwards to Pete Rose, at some point everyone needs to know how to make an effective apology. This is a survival guide for all of us who find a need to apologize in our business or professional work, either for ourselves or for our organizations. It guides the reader through all aspects of making effective apologies in all situations.
Organizations need innovation, and there is a source right under their noses. Research has shown that people with multiple cultural experiences have higher levels of creativity-David Thomas shows how to create a workplace in which multiculturals can thrive and everyone can benefit from their insights.
In today's rapidly evolving business world continual innovation is now a must. Scholar and consultant David C. Thomas says the same forces of globalization that have created today's superheated competitive environment have also provided a potential hidden advantage: the multiculturals in your midst.
Thomas cites ample research and examples showing that people who have experienced more than one culture are more creative that those with more limited experience. Multiculturals have a broader worldview. Having to integrate different cultural values forces them to develop more complex ways of thinking and makes them better able to see new patterns and connections. Their heightened empathy, the result of learning to adapt to sometimes wildly different cultures, helps them build support for their ideas and work effectively on the teams that implement them.
This book makes a powerful business case for recognizing and cultivating a new dimension of diversity. Thomas looks at how different people express their multicultural identities and how to establish the organizational conditions under which multiculturals can flourish, And he shows how even the most monocultural among us can develop the characteristics of a multicultural mind.
In today's rapidly evolving business world continual innovation is now a must. Scholar and consultant David C. Thomas says the same forces of globalization that have created today's superheated competitive environment have also provided a potential hidden advantage: the multiculturals in your midst.
Thomas cites ample research and examples showing that people who have experienced more than one culture are more creative that those with more limited experience. Multiculturals have a broader worldview. Having to integrate different cultural values forces them to develop more complex ways of thinking and makes them better able to see new patterns and connections. Their heightened empathy, the result of learning to adapt to sometimes wildly different cultures, helps them build support for their ideas and work effectively on the teams that implement them.
This book makes a powerful business case for recognizing and cultivating a new dimension of diversity. Thomas looks at how different people express their multicultural identities and how to establish the organizational conditions under which multiculturals can flourish, And he shows how even the most monocultural among us can develop the characteristics of a multicultural mind.
Solving complex problems is very difficult and usually can't be done by simply brainstorming. Readers will learn how to successfully apply nine behaviors in a systematic and methodical way to solve any problem.
Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such problems are hard problems and are highly resistant to guessing, brainstorming, or problem-solving methodologies that require conjuring a list of possible causes. Great problem solvers are armed with a set of behaviors that allows them to avoid guessing. They consistently solve hard problems in a way that can seem magical to most people.
In Stop Guessing, you will learn nine behaviors that are critical to success and how to adopt them from Nat Greene, who has twenty years of experience leading great problem solvers. Developing strength in these behaviors will help you
¥ Have confidence to solve the hard problems you face
¥ Easily build alignment to implement the right solution
¥ Identify more important and valuable opportunities that are being ignored
¥ Help others become better problem solvers
¥ Stop wasting time and money and trying your patience
Each of the nine behaviors comes with stories of great problem solving in action, including a best-in-class chemical processor that had hundreds of millions of dollars of upside hidden behind a hard problem, a losing baseball team without the budget for star players, and the scourge of poverty in sub-Saharan Africa.
Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such problems are hard problems and are highly resistant to guessing, brainstorming, or problem-solving methodologies that require conjuring a list of possible causes. Great problem solvers are armed with a set of behaviors that allows them to avoid guessing. They consistently solve hard problems in a way that can seem magical to most people.
In Stop Guessing, you will learn nine behaviors that are critical to success and how to adopt them from Nat Greene, who has twenty years of experience leading great problem solvers. Developing strength in these behaviors will help you
¥ Have confidence to solve the hard problems you face
¥ Easily build alignment to implement the right solution
¥ Identify more important and valuable opportunities that are being ignored
¥ Help others become better problem solvers
¥ Stop wasting time and money and trying your patience
Each of the nine behaviors comes with stories of great problem solving in action, including a best-in-class chemical processor that had hundreds of millions of dollars of upside hidden behind a hard problem, a losing baseball team without the budget for star players, and the scourge of poverty in sub-Saharan Africa.
This new expanded second edition is an international bestseller with over 200,000 copies sold and translated into 15 languages that shows you-no matter your age or skill, your job or training-how to come up with more ideas, faster and easier.
Yoga practitioners fight work stress with stretching and breathing exercises–but does yoga stop when you step off the mat? In this surprising book, the authors show why poses–asanas–are just one part of yoga practice. There are seven other "limbs" of yoga that are often neglected, especially during the workday.
In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication.
A celebrated professor and practitioner of entrepreneurship provides the definitive handbook on entrepreneurial strategy. Based on more than 150 case studies of successful business that started from the ground up.
A timely sequel with breakthrough strategies from Jane Hyun, the author of Breaking the Bamboo Ceiling, to help Asian Americans build their leadership and influence skills by embracing their cultural strengths and mapping an achievable career path.
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians – a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor– they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
• Assess: Identify your goals, cultural values and assets
• Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
• Transform: Create your own model and engage advocates as you put it into practice
How can Asian Americans lead and influence in a way that feels culturally authentic?
19 years after her groundbreaking book, global leadership strategist Jane Hyun unveils Leadership Toolkit for Asians – a guide for Asian Americans to build their capacity to lead and influence with a blueprint that is achievable and culturally relevant.
Asian Americans are the least likely demographic to be promoted or to have a mentor or sponsor– they make up 13% of the professional workforce, but less than 3% of executive positions. This dynamic hurts everyone, and the solution calls us to embrace our unique perspectives while organizations create a more fertile environment for growing Asian talent.
This toolkit-based on Hyun's work with thousands of leaders-is filled with self-assessments, checklists, quizzes, and stories of Asian American leaders to help you put ideas into action. It will show you how to leverage your life experiences to craft a bespoke leadership journey.
• Assess: Identify your goals, cultural values and assets
• Equip: Navigate effectively with people who are different from you, push back against stereotypes, strengthen your networks, apply a developmental model to help you get there
• Transform: Create your own model and engage advocates as you put it into practice
Time management remains a huge challenge for most people. This book shares the habits and processes used by top leaders worldwide to minimize distractions and maximize accomplishments.
In researching more than 1,260 managers and executives from more than 108 different organizations, Steve and Rob Shallenberger discovered that 68 percent of them feel like their number one challenge is time management, yet 80 percent don't have a clear process for how to prioritize their time.
Drawing on their forty years of leadership research, this book offers three powerful habits that the top 10 percent of leaders use to Do What Matters Most. These three high performance habits are developing a written personal vision, identifying and setting Roles and Goals, and consistently doing Pre-week Planning. And Steve and Rob make an audacious promise: these three habits can increase anyone's productivity by at least 30 to 50 percent. For organizations, this means higher profits, happier employees, and increased innovation. For individuals, it means you'll find hours in your week that you didn't know were there--imagine what you could do!
You will learn how acquiring this skillset turned an "average" employee into her company's top producer, enabled a senior vice president to reignite his team and achieve record results, transformed a stressed-out manager's work and home life, helped a CEO who felt like he'd lost his edge regain his fire and passion, and much more. By implementing these simple and easy-to-understand habits, supported by tools like the Personal Productivity Assessment, you will learn how to lead a life by design, not by default. You'll feel the power that comes with a sense of control, direction, and purpose.
En nuestra investigación de más 1260 gerentes, descubrimos que más del 68% sentían que su mayor desafío es cómo priorizar su tiempo, pero el 80% de los mismos carecían de un proceso para organizarlo y centrarse en lo que más importa. Este libro trata sobre los tres hábitos de alto rendimiento que te empoderarán para tomar el control de tu horario, priorizar el tiempo y aumentar la productividad entre un 30 y 50%. Esto se traduce en un mejor liderazgo, un aumento de las ventas, una mayor productividad, más beneficios y una cultura mejorada. A nivel personal, implica un mejor equilibrio vital, mejoras en la salud, menos estrés, mejores relaciones, más dinero y un enfoque preciso en tus prioridades.
In researching more than 1,260 managers and executives from more than 108 different organizations, Steve and Rob Shallenberger discovered that 68 percent of them feel like their number one challenge is time management, yet 80 percent don't have a clear process for how to prioritize their time.
Drawing on their forty years of leadership research, this book offers three powerful habits that the top 10 percent of leaders use to Do What Matters Most. These three high performance habits are developing a written personal vision, identifying and setting Roles and Goals, and consistently doing Pre-week Planning. And Steve and Rob make an audacious promise: these three habits can increase anyone's productivity by at least 30 to 50 percent. For organizations, this means higher profits, happier employees, and increased innovation. For individuals, it means you'll find hours in your week that you didn't know were there--imagine what you could do!
You will learn how acquiring this skillset turned an "average" employee into her company's top producer, enabled a senior vice president to reignite his team and achieve record results, transformed a stressed-out manager's work and home life, helped a CEO who felt like he'd lost his edge regain his fire and passion, and much more. By implementing these simple and easy-to-understand habits, supported by tools like the Personal Productivity Assessment, you will learn how to lead a life by design, not by default. You'll feel the power that comes with a sense of control, direction, and purpose.
En nuestra investigación de más 1260 gerentes, descubrimos que más del 68% sentían que su mayor desafío es cómo priorizar su tiempo, pero el 80% de los mismos carecían de un proceso para organizarlo y centrarse en lo que más importa. Este libro trata sobre los tres hábitos de alto rendimiento que te empoderarán para tomar el control de tu horario, priorizar el tiempo y aumentar la productividad entre un 30 y 50%. Esto se traduce en un mejor liderazgo, un aumento de las ventas, una mayor productividad, más beneficios y una cultura mejorada. A nivel personal, implica un mejor equilibrio vital, mejoras en la salud, menos estrés, mejores relaciones, más dinero y un enfoque preciso en tus prioridades.
Empowering, feminist guidance for Black women on living unapologetically and authentically-from the bestselling author of The Sisters Are Alright.
Unshackle your authentic self from the expectations and stereotypes of American culture through the 6 pillars of living free as a Black woman.
Tamara Winfrey Harris harnesses her knowledge as a two-time author and storyteller of the Black femme experience and nationally known expert on the intersections of race and gender to deliver a sharp feminist analysis that is illustrated by real-life stories and examples plucked from popular culture and intimate Black woman-to-Black woman truth-telling.
This book is separated into two parts. First, the meaning of liberation is explored and Black women will be guided in creating sustaining practice to mature their well-being along the freedom journey.
In part two, readers are introduced to the 6 pillars of living free as a Black woman:
•Spot the distortions
•Know your truth
•Celebrate the real you
•Understand the cost of liberation
•Practice freedom
•SEE free Black women everywhere
With the bold, astute writing that you have come to expect from Winfrey-Harris, A Black Woman's Guide to Getting Free urges Black women everywhere to choose themselves, and choose freedom, in a world that would have you chained.
Unshackle your authentic self from the expectations and stereotypes of American culture through the 6 pillars of living free as a Black woman.
Tamara Winfrey Harris harnesses her knowledge as a two-time author and storyteller of the Black femme experience and nationally known expert on the intersections of race and gender to deliver a sharp feminist analysis that is illustrated by real-life stories and examples plucked from popular culture and intimate Black woman-to-Black woman truth-telling.
This book is separated into two parts. First, the meaning of liberation is explored and Black women will be guided in creating sustaining practice to mature their well-being along the freedom journey.
In part two, readers are introduced to the 6 pillars of living free as a Black woman:
•Spot the distortions
•Know your truth
•Celebrate the real you
•Understand the cost of liberation
•Practice freedom
•SEE free Black women everywhere
With the bold, astute writing that you have come to expect from Winfrey-Harris, A Black Woman's Guide to Getting Free urges Black women everywhere to choose themselves, and choose freedom, in a world that would have you chained.
The seventh edition of this pragmatic guide to determining right and wrong in the workplace is updated with new case studies, exercises, and ancillary materials.
Using a unique stakeholder-based approach, this book takes business ethics out of the theory realm and provides practical ways to analyze any business decision. Including dozens of cases, Joseph Weiss looks beyond the impacts of ethical lapses on share price and profit to focus on relationships between stakeholders, including individuals, groups, corporations, and governments.
The new seventh edition includes seven new cases and ten new Point/Counterpoint exercises, which challenge students to argue both sides of a contemporary issue. It incorporates the latest research as well as updated cases dealing with recent scandals at organizations such as Boeing, Facebook, and Uber. Professors will have access to online support, including teaching notes, PowerPoint slides, and sample tests. The book is equipped with a step-by-step guide to implementing stakeholder analysis, tips to help students apply ethical principles in their personal and professional lives, and comprehensive coverage of employee workplace issues.
Addressing relevant topics such as risk management, preferential hiring, and sexual harassment in conjunction with the digital divide, bribery, the environment, and more, Business Ethics, seventh edition explores ethical implications in today's increasingly interconnected global business environment.
Using a unique stakeholder-based approach, this book takes business ethics out of the theory realm and provides practical ways to analyze any business decision. Including dozens of cases, Joseph Weiss looks beyond the impacts of ethical lapses on share price and profit to focus on relationships between stakeholders, including individuals, groups, corporations, and governments.
The new seventh edition includes seven new cases and ten new Point/Counterpoint exercises, which challenge students to argue both sides of a contemporary issue. It incorporates the latest research as well as updated cases dealing with recent scandals at organizations such as Boeing, Facebook, and Uber. Professors will have access to online support, including teaching notes, PowerPoint slides, and sample tests. The book is equipped with a step-by-step guide to implementing stakeholder analysis, tips to help students apply ethical principles in their personal and professional lives, and comprehensive coverage of employee workplace issues.
Addressing relevant topics such as risk management, preferential hiring, and sexual harassment in conjunction with the digital divide, bribery, the environment, and more, Business Ethics, seventh edition explores ethical implications in today's increasingly interconnected global business environment.