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When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.


“Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author

Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.

Privatization has been on the right-wing agenda for years, but now it has the power of the Bush administration behind it. Health care, schools, Social Security, public lands, the military, prisons--all are considered fair game. But does privatization really serve the public good? Or is it a payoff to powerful corporations intent on replacing the government with a Òprivate profit culture,Ó in which there is no meaningful public accountability and the bottom line rules all? In this powerful book, legendary activist Si Kahn and public philosopher Elizabeth Minnich argue that privatization is a threat whose seriousness few appreciate.
Kahn and Minnich expose the damage privatization has done in several specific areas of society, as well as to society as a whole. They argue that corporations are, by their very nature, unable to effectively fulfill what have traditionally been the responsibilities of government. Some things that are worth doing simply canÕt, indeed shouldnÕt, be done purely for profit. Unless there is a balance between the public and private sectors, vulnerable populations will be chronically underserved and critical public functions will be under-funded to the point of virtual elimination.
Privatization is usually dealt with in dry economic terms, but Kahn and Minnich take an unusual and lively approach to the issue. Combining stories, analysis, impassioned argument, and even song lyrics, they discuss how the concept of privatization has evolved and look at the different forces that work for and against it, emphasizing the extreme anti-government ideology motivating many privatization advocates. And they outline principles and practices for combating privatization and its proponents.
The Fox in the Henhouse makes a powerful case that the market is not the measure of all things, and that a vital public sector is an indispensable component of a healthy democracy.

The workbook version of this international bestseller guides you through getting more of the important things done. You'll stop procrastinating and start eating those frogs in no time!


The workbook follows the same twenty-one-chapter format as the book. Each chapter includes four exercises with space to do the exercises on the pages. The workbook will also include a narrative character who is struggling with procrastination in her work and home lives and uses the recommendations from Eat That Frog! to improve her time management performance.

The Citizens United Case has become infamous as the greatest legal con job in American history--the Supreme Court decided that corporations, as virtual persons, have the same free speech rights as you or I. This vital update shows how the movement to overturn Citizens United has passed in 16 states, but warns that the forces of money in politics are fighting back with FEC vs. McCutcheon and a recent reversal of a 100 year-old law in Montana against corporate money. The fight ain't over people (real ones that is)!

This practical, comprehensive guide to designing and running more effective meetings will result in less time wasted, more collaborative decision-making, and measurably improved business outcomes.

This valuable resource lays out a structured method for designing and leading better meetings. Its facilitative approach marks a transition from the leader as “the expert with the answers” to a new world where the leader's job is to ask the right questions and manage context. To ask the right questions, facilitators need access to a wide range of tools and expertise to match the tool with the situation. With facilitative tools properly applied, leaders can build consensus around important questions, creating buy-in among team members and stakeholders, which will make their work so much more effective. At the end of every meeting, the participants, not the presenter, will own the content, which is key. Used correctly, these resources can help build a culture of engagement and motivation. This book is an easy-to-navigate catalog of tools collected and tested by the MG Rush Facilitation consultancy to provide evidence-based results.

This new edition of the bestselling employee development classic includes advice on engagement and retention in today's more flexible employment environment, a new chapter on remote and hybrid work, and a deeper discussion of career development in your organization.

Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.

Beverly Kaye and Julie Winkle Giulioni identify three broad types of conversations that will increase employees' awareness of their strengths, weaknesses, and interests; and point out where their organization and their industry are headed. The authors provide new assessments, worksheets, and a discussion guide to help employees and managers pull all of that together to create forward momentum. The accompanying AI Bookbot enhances this experience by offering real-time guidance, conversation prompts, and personalized insights based on the book's proven methodologies.

America's most popular progressive radio host and New York Times bestselling author explores the fall of the American Dream and the steps we can take to bring it back.

The widening wealth gap is all too familiar to many Millennials and GenZers, especially when home ownership and the lack of debt seem like faraway fantasies. And it's no surprise when they only hold about 4.6% of the country's wealth while Boomers held 22% at around the same age. So what happened to the promise of the American Dream?

In this new, final entry of his celebrated Hidden History Series, Thom Hartmann uncovers the rise of the American middle class through the progressive policies of FDR, through to its downfall with the increasing privatization and economic deregulations of the Reagan era.

He also explores potential solutions including:
• Wealth and inheritance taxes to lessen economic inequality
• Supporting unions through increasing labor rights
• Renationalizing public spaces and transportation

The American Dream often remains just a dream for many, but this book highlights what needs to be done to take it back and help make it a reality for us all.

This second edition expands the provocative analysis of the racist colonial dynamics at play in philanthropy and finance into other sectors and offers practical advice on how anyone can be a healer.

Though it seems counterintuitive, the $1 trillion philanthropic industry has evolved to mirror colonial structures ultimately doing more harm than good. Edgar Villanueva has seen past the field's glamorous, altruistic façade, and into its shadows: white supremacy, savior complexes, and internalized oppression. In this critically important book, he shows how to make money a tool of love, to help us thrive rather than to hurt and divide us.

The second edition has two new chapters. “Medicine Beyond Money” relates inspiring examples of people using their resources to decolonize entertainment, museums, libraries, land ownership, and much more . “Story as Medicine” explains how sharing our stories is a vital part of that process.

Across history and to the present day, the accumulation of wealth is steeped in trauma. Drawing from Native traditions, Villanueva empowers individuals and institutions to acknowledge and begin to repair the damage done through his Seven Steps to Healing: Grieve, Apologize, Listen, Relate, Represent, Invest, and Repair. As Villanueva writes “Everyone has a role in the process of healing. All our suffering is mutual. All our healing is mutual. All our thriving is mutual.”

The definitive introduction for changemakers new to the world of nonprofit and small business boards of directors.

Bust the status quo of board room administrative tedium and passive participation to contribute to meaningful social transformation and impact in your organization. Authors Jukanovich and West offer changemakers new to the boardroom the mindset and strategies necessary to make a difference in the organizations they lead.

Mission-based, socially responsible, and transformational organizations are needed more today than ever. And the boards that lead them must be in tune with their stakeholder's culture. But so often they are held back by ineffective decision making and a lack of interpersonal trust.

This book breaks down the key elements of a successful boardroom and how to achieve them. From onboarding diverse talent to establishing trust through accountability, you will have the tools and actionable techniques needed to effectively make a difference in the world with healthier boardroom practices.

Carrots and sticks are costing you your best people. Here's the leadership science that actually works.

Most leaders aren't bad at motivating people—they're just using a model that neuroscience has already disproven. Built on decades of research and field-tested with organizations including Microsoft, NASA, CVS, and Mattel, this book replaces outdated reward-and-punishment thinking with a practical, proven process called “optimal motivation.”

What you'll find inside:

• A clear explanation of why external rewards produce short-term compliance but kill long-term engagement
• The three core psychological needs—autonomy, relatedness, and competence—that drive meaningful and sustainable motivation
• A step-by-step framework leaders can apply immediately in real workplace situations
• Real client examples showing how the process works across industries and team sizes
• Practical language and coaching tools to help your people find genuine purpose in their roles

This book is for managers, HR professionals, and organizational leaders who are tired of chasing engagement scores and want a research-backed alternative that actually sticks. It is not a collection of motivational tactics; it is a fundamental shift in how leaders understand human drive.

If motivation on your team feels forced or fragile, this is where the change starts.

Discover a more agile, democratic, and effective model of leadership, from legendary business scholar Edgar Schein and Silicon Valley executive Peter Schein.

Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings-what they call humble leadership. In such relationships new ideas can flow freely, mistakes can come to light immediately, and course corrections can be made in real time rather than “by committee” or by order of the lone heroic CEO.

This second edition includes three new chapters. Chapter 1 zeros-in on the Schein's actionable definition of leadership-relative to management and administration-focused on leading people toward “new and better.” Chapter 2 introduces the concept of “situational humility”-leaders now need to shift between several types of relationships to deal with the accelerating complexity of a supply-constrained, “quiet-quitting,” and “two-days-in-the-office” world. And Chapter 5 explains how to create a culture of humble leadership.

Illustrated with examples from healthcare, government, the military, tech, and more, this is a compact, accessible guide to a leadership paradigm far better suited to a world that demands fast, nimble response to change, and a workplace hungry for mutual respect and trust.

Discover a powerful methodology for bringing communities together to uncover hidden assets and transform deep-rooted challenges.

Veteran community organizer Paul Born's work has contributed to lowering cancer rates in Maine, improving mental health for young people in Florida, and reducing poverty rates in Canada by 20 percent. In this much-needed new book, he shares stories of how he was able to catalyze local communities and guide them to make significant progress on seemingly intractable community problems.

Born has found that the secret to success is to organize and unite around a common agenda. This is not a list of topics, like a meeting agenda, nor a strategic plan. He offers a process for bringing leaders from businesses, human service organizations, and governments together with people who have a lived experience of a specific community problem. A common agenda is a statement of shared aspirations, a map of the assets in the community, and a road map for how to work together to make those aspirations a reality.

Part I of this book describes how to identify your community's readiness for change; form leadership, action, and strategy teams; create a common agenda; and establish plans for community engagement. Part II presents the approaches and skill sets needed to do the work described in part I.

Remarkably, enormous systemic problems such as climate change, poverty, disease, racism, housing, and many more issues can be best addressed at the local level. Communities can develop solutions tailored to their unique circumstances and can collaborate at a magnitude that can result in a truly transformative impact. This book shows how to make change happen.

In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.

Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace.

In this second edition of We Can't Talk about That at Work!, best-selling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide and updated glossary, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

The misuse of AI has led to wrongful arrests, denial of medical care, even genocide-this book offers 7 powerful principles that business can use now to end the harm.

AI holds incredible promise to improve virtually every aspect of our lives, but we can't ignore its risks, mishaps and misuses. Juliette Powell and Art Kleiner offer seven principles for ensuring that machine learning supports human flourishing. They draw on Powell's research at Columbia University and use a wealth of real-world examples.

Four principles relate to AI systems themselves. Human risk must be rigorously determined and consciously included in any design process. AI systems must be understandable and transparent to any observer, not just the engineers working on them. People must be allowed to protect and manage their personal data. The biases embedded in AI must be confronted and reduced.

The final three principles pertain to the organizations that create AI systems. There must be procedures in place to hold them accountable for negative consequences. Organizations need to be loosely structured so that problems in one area can be isolated and resolved before they spread and sabotage the whole system. Finally, there must be psychological safety and creative friction, so that anyone involved in software development can bring problems to light without fear of reprisal.

Powell and Kleiner explore how to implement each principle, citing current best practices, promising new developments, and sobering cautionary tales. Incorporating the perspectives of engineers, businesspeople, government officials, and social activists, this book will help us realize the unprecedented benefits and opportunities AI systems can provide.

Creating justice-centered organizations is the next frontier in DEI. This book shows how to go beyond compliance to address harm, share power, and create equity.

Traditional DEI work has not succeeded at dismantling systems that perpetuate harm and exclude BIPOC groups. Proponents of DEI have put too much focus on HR solutions, such as increasing representation, and not enough emphasis on changing the deeper organizational systems that perpetuate inequities-in other words, on justice. DEIJ work diverges from traditional metrics-driven DEI work and requires a new approach to effectively dismantle power structures.

This thought-provoking, solutions-oriented book offers strategic advice on how to adopt a justice mindset, anticipate and address resistance, shift power dynamics, and create a psychologically safe organizational culture. Individual chapters provide pragmatic how-to guides to implementing justice-centered practices in recruitment and hiring, data collection and analysis, learning and development, marketing and advertising, procurement, philanthropy, and more.

DEIJ pioneer Mary-Frances Winters and her coauthors address some of the most significant aspects of adding a justice focus to diversity work, showing how to create a workplace culture where equity is not a checklist of performative actions but a lived reality.

Stop complicating everything! Create simple messages that are more powerful, more memorable, and win people over.

Simply Put is a modern exploration of the simplicity principle for anybody who needs to sell stuff or persuade others. This book is a splash of cold water, designed to wake up entrepreneurs, C-suite executives, and marketing pros who have something they need to tell the world but just can't quite connect the dots. With this book, we're all better marketers.

So why does simple win? And how do we get simple? The award-winning marketing entrepreneur behind New York Times best-selling authors and notable campaigns such as I Love NY provides answers and tools to simplify messages in this practical guide.

From “Yes We Can” to “Just Do It”, regardless of if they're trying to get your dollars, your votes, or just your thoughts, effective messages share one thing – they're simple. Being able to tell your story clearly and effectively is the winning skill for the next generation of entrepreneurs and leaders.

Majora Carter shows how brain drain cripples low-status communities and maps out a development strategy focused on talent retention to help them break out of economic stagnation.

"My musical, In the Heights, explores issues of community, gentrification, identity and home, and the question: Are happy endings only ones that involve getting out of your neighborhood to achieve your dreams? In her refreshing new book, Majora Carter writes about these issues with great insight and clarity, asking us to re-examine our notions of what community development is and how we invest in the futures of our hometowns. This is an exciting conversation worth joining.”
-Lin-Manuel Miranda

How can we make the promise of America more accessible and equitable for everyone? What is a path toward wealth creation, quality of life, and happiness in low-status communities, whether in the inner city, in Rust Belt towns, Native American reservations, or other “marginalized” places?

There is an alternative to programs that simply ameliorate poverty without building wealth or counteracting the effects of displacement and cultural erasure through gentrification. What Majora Carter proposes in this inspiring and eye-opening book is a talent retention community development strategy.

Low-status communities have never had a shortage of successful people emerging from them. What they have had is a shortage of successful people staying. Carter focuses on retaining homegrown talent to create a robust, economically diverse ecosystem. She advocates

• helping property owners resist selling to speculators
• assembling available resources to build local businesses
• creating vibrant third spaces where personal and professional connections can grow
• and much more

Throughout the book, Carter shares key lessons from her personal and professional journey. The result is a powerful, heartfelt rethinking of poverty, inequality, economic development, and individual and family success.

Frustrated that change efforts you're leading take too long, are too difficult, or are too often ineffective? Discover eight powerful ways to make any change work faster, easier, and better-whether done by C-suite leaders or frontline workers.



In a recent Fast Company article, nine CEOs said the biggest challenges their companies face are all related to change. Change is a constant need and a constant challenge for every organization-large or small, for-profit, nonprofit, or governmental. Is there a way to make it easier?

If you're trying to lift something heavy, it helps to have a lever. In this book, Jake Jacobs provides eight levers that can transform the typical change process into something far smoother and more efficient-he calls the new process Leverage Change. Jacobs offers proven advice and real-life examples that will accelerate every step of the change process, including designing your own customized change process, figuring out where the real energy for change is in your organization, striking the right balance between explicit direction and creative collaboration, making change work as part of people's regular routines, and more. Archimedes said with the right lever, he could move the world-with Jacobs' eight levers, you can change your world.