A detailed framework for leaders to move past outdated workplace blame and shame strategies to cultivate resilient teams capable of facing adversity and setbacks confidently.

Workplace finger-pointing stifles creativity, reduces productivity, and limits psychological safety. Although no one sets out to be judgmental, learning new habits is hard. Two experienced leadership and agilists coaches share a road-tested leadership model that continuously embraces humility and failure as part of the growth process to deliver results.

By facilitating blame-free retrospective meetings, leaders chart a productive path forward. They amplify three essential motivators of purpose, autonomy, and co-intelligence within their team. Layered on with four resilience factors: inclusive collaboration, transparent power dynamics, collaborative learning, and embracing conflict. After applying these strategies, learning leaders will help their teams and themselves become more resilient and better equipped to handle any unexpected and challenging tasks that comes their way.

Winner of the William Foote Whyte and Kathleen King Whyte Book Prize from the Rutgers Institute for the Study of Employee Ownership and Profit Sharing

Employee ownership creates stronger companies, helps workers build wealth, and fosters a fairer, more stable society. In this book, two leading experts show how it works-and how it can be greatly expanded.


Why are wages stagnant and wealth inequality increasing? One factor has inexplicably been left out: who owns the companies that drive the economy. Ownership gives people a claim to the fruits of free enterprise. Employee ownership gives workers-the people who have a stake in the company-a fair chance to benefit from their labors.

In three simple parts, Corey Rosen and John Case create a powerful argument for why employee ownership is the answer to capitalism's crisis and how to implement it:

1. What's wrong with what we have-The authors explain why companies usually end up being sold off to investors and the often-horrific consequences that result for workers, communities, and the environment.
2. How can we change things?-This section shows how overlooking ownership limits attempts to reform capitalism and why employee ownership is a realistic and practical way to save capitalism from its own excesses.
3. Reinventing capitalism for the 21st century-This section describes how employee ownership has been done, is being done, and can be expanded and gives examples of companies of all sizes and sectors.

Adopting the latest agile tools and practices won't be enough to respond to rapid market change. Leaders must first lay the groundwork by creating the right environment for these tools to work.

An ever-growing pile of frameworks and tools falsely offer an “easy route” to organizational agility. However, responding to rapid market change requires you alter so much more than just your way of working. Your work style is only one of six factors that the Agile Centre's research identifies as the key to success. From years of experience certifying people in agile leadership, product ownership, and scrum mastery, Karim Harbott has created a model that will help your organization achieve all six factors required for success: leadership, culture, structure, engagement, and governance as well as ways of working together. Drawing from Harbott's famous Business Agility Canvas, this book will help leaders get realistic about the scope of the changes needed in their organization and show them how to get started.

Smart machines are replacing more and more jobs. Edward Hess and Katherine Ludwig show how to develop abilities that machines don't have so we can thrive in this Smart Machine Age. Underlying them all is a sense of personal humility: honestly recognizing our limitations and working to mitigate them.


In nearly every industry, smart machines are replacing human labor. It's not just factory jobs-automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility.

We need to be humble enough to let go of the idea that “smart” means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things. Instead, we need to cultivate important abilities that smart machines don't have (yet): thinking critically, creatively, and innovatively and building close relationships with others so we can collaborate effectively. Hess and Ludwig call this being NewSmart.

To develop these abilities, we need to practice four specific behaviors: keeping our egos out of our way, managing our thoughts and emotions to curb any biases or defensiveness, listening to others with an open mind, and connecting with others socially and emotionally. What all these behaviors have in common is, again, humility-avoiding self-centeredness so we can learn from and work with other humans. Hess and Ludwig offer a guide to developing these NewSmart abilities and to creating organizations where these qualities are encouraged and rewarded.

"What is impressive is not only how Winters builds a case for the urgency and need for bold, inclusive conversations but that she also gives specific strategies and competencies to turn her theory into practice.”
-Dr. Sheila Robinson, publisher and CEO, Diversity Woman Media

Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world.

Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics:
• Recognizing the importance of creating equity and sharing power
• Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups
• Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience
• Exploring how to build trust and create psychologically safe spaces for dialogue
This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.

Collaborative strategies work when they're designed by teams-where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.

Where do teams go wrong? Having the right people with the right skills doesn't mean they'll know how to work together as a team. David and Mary Sherwin maintain it's all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams:
• Create workday rituals that aid them in making better decisions and following through on their work responsibilities

• Identify patterns of behavior that are getting in the way of team performance, and design and test potential ways to them 

• Reinforce habits that help team members bring the human element into their interactions and foster open communication
Readers of this book will be more prepared to set up and survive challenging projects alongside their coworkers with a shared sense of ownership, and an eye towards retaining the integrity of their teams in the long term. Using a process that has worked at some of the world's cutting edge companies, the authors detail the steps to take control of team design and plan for success. The key is to give every team member a voice in designing the team's rules, and in keeping it aligned with the design over the life of the team.

Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Brené Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.

Servant leadership is the secret behind the success of some of the world's leading organizations. Succinctly put, serving leaders lead by serving their people, not by exalting themselves.
Through the stories and reflections of leading businesspeople, bestselling authors, and spiritual leaders, this collection offers tools for implementing this proven but radical leadership model. The book is organized into three sections:
-What is Servant Leadership? describes different aspects of servant leadership
-Models of Servant Leadership focuses on people who have been identified as classic servant leaders
-Putting Servant Leadership to Work features firsthand accounts of how servant leadership has been implemented in various organizations and the difference it has made in both results and human satisfaction.

The must-have book for everyone who wants to be heard. More than just a book on business speech, it looks at the range of common communication mistakes--from repeating oneself to speaking too quickly--that can result in a poor impression

Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.

All too often, we find our conversations stuck in cyclical patterns of unproductive behavior. We listen half-heartedly, react emotionally, and respond habitually, or what Chuck Wisner calls “sleep talking.”

Conscious Conversations explores the way we can reframe our thoughts, emotions, reactions, and interactions so we form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor. Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each:

• Storytelling-Acknowledging and investigating the stories we tell ourselves about ourselves and others
• Collaborating-Exploring the way our stories interact with other people's stories
• Creating-Cocreating possibilities and discovering unforeseen solutions to sticky problems
• Committing-Coordinating our actions with others to get things done

These conversations unfold sequentially: our awareness of our stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements. This framework makes it possible to identify, understand, and deactivate disruptive emotional triggers; listen with empathy to people with opposing perspectives; and forge relationships built on trust.

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.


Feedback! Ugh. Say the word to a colleague, your spouse, or a friend, and watch the person's blood pressure rise and defenses go up. For most of us, it's a word loaded with experiences that may include bias, politics, pain, regret, and anger. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. We humans want to improve, grow, and advance, and we need insights that can help us move in the right direction. If we close ourselves off from understanding how others experience us, then we close ourselves off to a life of learning and growth. The authors address how feedback got such a bad rap and how we can fix it. They provide three key Fs (focused, fair, and frequent) for positive feedback. They also include a slew of practical exercises and strategies to change how we view and experience feedback.

This is the first book to address the specific needs and challenges faced by high-level consultants, who work on very complex projects and must win the confidence of the most senior leaders in organizations.


Advanced consulting requires both expertise and personal qualifications that are distinct from those needed in everyday consulting. Advanced consultants work with high-level executive teams on complex issues such as strategy, organizational design, merger integration, digital disruption, culture change, and system-wide transformation. While neophyte consultants are often given a playbook to follow, advanced consultants need to invent methods that take full advantage of the opportunities that their work with clients presents.

There is an art to advanced consulting as well as a science; who you are is as important as what you do. Bill Pasmore draws on his four decades of experience as a consultant and teacher of consultants to show readers how to see possibilities that are not evident, conduct analyses that support the value of more comprehensive work, build relationships that engender deeper trust, adapt to changing circumstances, and empower members of their team to take independent actions while maintaining overall control of an engagement. Illustrated with vivid real-world examples and including a self-assessment to measure your progress, this book equips you to advance to more senior positions in your firm or to build a successful independent practice.

Books like StrengthsFinder 2.0 have helped leaders discover their strengths-but tend to stop there. Thuy and Milo Sindell argue that focusing only on our best abilities neglects a vital development opportunity. Inside every leader are “middle skills,” hidden strengths that can be turned into full strengths with attention and focus.

Discover Your Strengths and the StrengthsFinder titles-has resulted in a very one-dimensional model for leadership growth, say Thuy and Milo Sindell. Their research and work have shown that, like everyone, you have hidden, undeveloped strengths that, if identified and worked on, can expand your repertoire of skills, make you a better-balanced leader, and significantly improve performance.

Everyone has what the Sindells call Default Skills, or obvious strengths; Deficient Skills, or weaknesses; and Hidden Strengths, or skills in the middle. Focusing only on Default Skills can lead to resting on your laurels. But trying to develop Deficient Skills isn't worth it. It takes too much time and effort to bring these skills up to speed-the ROI just isn't there. It's in the neglected middle skills that the most potent development opportunities lie. They're close enough to being strengths that working on them can offer a powerful payoff-they are Hidden Strengths.

Using assessments, exercises, and case studies, the Sindells help you identify your most promising middle skills-your Hidden Strengths-and create a plan to turn them into full strengths. In today's work environment, not growing and stretching yourself translates into lack of innovation, stagnation, and obsolescence. Relying upon strengths is like relying upon training wheels-at a certain point you need to take them off improve and grow.

In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.


Our divides are destroying us: red versus blue, Black versus White, globalists versus nationalists, agnostics versus Christians. Drawing on seminal research on social identity and cultural intelligence, this book explains our impulse to divide people into “us” versus “them” and reveals how we can tackle tribalism, confront racism, and develop a common vision for the future.

In Digital, Diverse & Divided, David Livermore outlines the four competencies of Cultural Intelligence (CQ):

• Motivation (CQ Drive)
• Cognition (CQ Knowledge)
• Metacognition (CQ Strategy)
• Behavior (CQ Action)

He shows how we can apply this foundation to a wide range of intercultural situations. This book includes personal anecdotes, stories from around the world, and references to the work of prominent authors, psychologists, thinkers, and economists.

Livermore examines different factors-place, race, gender, religious beliefs, and politics-that shape how we see the world and offers a way for us to reclaim our shared humanity.