Cultural Intelligence

$30.95

All ebooks (PDF & EPUB) are delivered and accessed through the Bookshelf app. You can learn more about Bookshelf here and check out our FAQ here.

Succeed in Any Culture, in Every Situation

In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams.

This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds—nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

Are you a professor?

Request an Exam Copy

Save more when you buy in bulk

Order multiple copies and unlock tiered discounts applied automatically at checkout
10-49 books
20% Off
50-99 books
35% off
100-999 books
38% off
1,000-1,999 books
40% off
2,000-2,999 books
43% Off
3,000-3,999 books
45% Off
4,000-4,999 books
48% Off
5,000-9,999 books
50% Off
10,000+ books
55% Off