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This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on “Forgiveness in the Workplace”
Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
- Amplify communication
- Clarify direction
- Build predictability
- Redefine accountability
- Create connections
- Leverage in-person experiences
Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
- Amplify communication
- Clarify direction
- Build predictability
- Redefine accountability
- Create connections
- Leverage in-person experiences
Build real trust in the remote workplace by mastering proven strategies for leading employees who work from home, the corner coffee shop, or the downtown office.
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences
Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
The shift to remote work has fundamentally changed how we build and maintain trust in organizations. Drawing on extensive research and experience, trusted leadership expert David Horsager and communication scholar Dr. Peggy Kendall present the seven essential strategies that create strong virtual and hybrid workplace relationships.
Readers will learn to do the following:
• Amplify communication
• Clarify direction
• Build predictability
• Redefine accountability
• Create connections
• Equip their people
• Leverage in-person experiences
Trust at a Distance addresses common remote-work challenges, such as unclear communication, lack of information, and weakened relationships. This guide is perfect for leaders navigating hybrid and remote teams. By the time readers are finished reading, they will be inspired and confident that trust really can be built at a distance!
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
"Project and team leaders, do yourself a favor and make this book required reading by each member of your team!" —HR Professionals Magazine
Collaborative strategies work when they're designed by teams—where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.
Today's teams want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. This can be easy, even fun, if you have the right rituals.
Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you'll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.
Customizable for any industry, work situation, or organizational philosophy, these rituals have been used internationally by many for-profit and not-for-profit organizations. By implementing just a few of these rituals, a team can capture the strengths of each individual for incredible results, making choices together that matter.
Collaborative strategies work when they're designed by teams—where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.
Today's teams want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. This can be easy, even fun, if you have the right rituals.
Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you'll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.
Customizable for any industry, work situation, or organizational philosophy, these rituals have been used internationally by many for-profit and not-for-profit organizations. By implementing just a few of these rituals, a team can capture the strengths of each individual for incredible results, making choices together that matter.
"Project and team leaders, do yourself a favor and make this book required reading by each member of your team!" —HR Professionals Magazine
Collaborative strategies work when they're designed by teams—where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.
Today's teams want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. This can be easy, even fun, if you have the right rituals.
Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you'll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.
Customizable for any industry, work situation, or organizational philosophy, these rituals have been used internationally by many for-profit and not-for-profit organizations. By implementing just a few of these rituals, a team can capture the strengths of each individual for incredible results, making choices together that matter.
Collaborative strategies work when they're designed by teams—where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.
Today's teams want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. This can be easy, even fun, if you have the right rituals.
Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you'll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.
Customizable for any industry, work situation, or organizational philosophy, these rituals have been used internationally by many for-profit and not-for-profit organizations. By implementing just a few of these rituals, a team can capture the strengths of each individual for incredible results, making choices together that matter.
Collaborative strategies work when they're designed by teams-where each person is heard, valued, and held accountable. This book is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules.
Where do teams go wrong? Having the right people with the right skills doesn't mean they'll know how to work together as a team. David and Mary Sherwin maintain it's all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams:
• Create workday rituals that aid them in making better decisions and following through on their work responsibilities
• Identify patterns of behavior that are getting in the way of team performance, and design and test potential ways to them
• Reinforce habits that help team members bring the human element into their interactions and foster open communication
Readers of this book will be more prepared to set up and survive challenging projects alongside their coworkers with a shared sense of ownership, and an eye towards retaining the integrity of their teams in the long term. Using a process that has worked at some of the world's cutting edge companies, the authors detail the steps to take control of team design and plan for success. The key is to give every team member a voice in designing the team's rules, and in keeping it aligned with the design over the life of the team.
Where do teams go wrong? Having the right people with the right skills doesn't mean they'll know how to work together as a team. David and Mary Sherwin maintain it's all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams:
• Create workday rituals that aid them in making better decisions and following through on their work responsibilities
• Identify patterns of behavior that are getting in the way of team performance, and design and test potential ways to them
• Reinforce habits that help team members bring the human element into their interactions and foster open communication
Readers of this book will be more prepared to set up and survive challenging projects alongside their coworkers with a shared sense of ownership, and an eye towards retaining the integrity of their teams in the long term. Using a process that has worked at some of the world's cutting edge companies, the authors detail the steps to take control of team design and plan for success. The key is to give every team member a voice in designing the team's rules, and in keeping it aligned with the design over the life of the team.
“I believe we can change the world if we start talking to one another again.” With this simple declaration, Margaret Wheatley proposes that people band together with their colleagues and friends to create the solutions for real social change, both locally and globally, that are so badly needed.
Such change will not come from governments or corporations, she argues, but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.
Part I explores the power of conversation and the conditions—simplicity, personal courage, real listening, and diversity—that support it.
Part II contains quotes and images to encourage the reader to pause and reflect, and to prepare for the work ahead, convening truly meaningful conversations.
Part III provides ten “conversation starters”—questions that, in Wheatley's experience, have led people to share their deepest beliefs, fears, and hopes.
Such change will not come from governments or corporations, she argues, but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.
Part I explores the power of conversation and the conditions—simplicity, personal courage, real listening, and diversity—that support it.
Part II contains quotes and images to encourage the reader to pause and reflect, and to prepare for the work ahead, convening truly meaningful conversations.
Part III provides ten “conversation starters”—questions that, in Wheatley's experience, have led people to share their deepest beliefs, fears, and hopes.
“I believe we can change the world if we start talking to one another again.” With this simple declaration, Margaret Wheatley proposes that people band together with their colleagues and friends to create the solutions for real social change, both locally and globally, that are so badly needed.
Such change will not come from governments or corporations, she argues, but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.
Part I explores the power of conversation and the conditions—simplicity, personal courage, real listening, and diversity—that support it.
Part II contains quotes and images to encourage the reader to pause and reflect, and to prepare for the work ahead, convening truly meaningful conversations.
Part III provides ten “conversation starters”—questions that, in Wheatley's experience, have led people to share their deepest beliefs, fears, and hopes.
Such change will not come from governments or corporations, she argues, but from the ageless process of thinking together in conversation. Turning to One Another encourages this process.
Part I explores the power of conversation and the conditions—simplicity, personal courage, real listening, and diversity—that support it.
Part II contains quotes and images to encourage the reader to pause and reflect, and to prepare for the work ahead, convening truly meaningful conversations.
Part III provides ten “conversation starters”—questions that, in Wheatley's experience, have led people to share their deepest beliefs, fears, and hopes.
The health of business is inextricably linked with the health of humanity and nature. But our current approaches to leadership treat business as entirely separate—and the result has been recurring economic, environmental, and human crises.
In this extraordinary book, Ram Nidumolu uses evocative parables and stories from the ancient Indian wisdom texts, the Upanishads, to introduce Being-centered leadership. This new kind of leadership is anchored in the concept of Being, the fundamental reality that underlies all phenomena. Being-centered leaders are guided by an innate sense of interconnection—the good of the whole becomes an integral part of their decisions and actions. Using the experiences of over twenty trailblazing CEOs, as well as those from his own life, Nidumolu describes a four-stage road map every aspiring leader can use to reconnect business to the wider world—to the benefit of all.
In this extraordinary book, Ram Nidumolu uses evocative parables and stories from the ancient Indian wisdom texts, the Upanishads, to introduce Being-centered leadership. This new kind of leadership is anchored in the concept of Being, the fundamental reality that underlies all phenomena. Being-centered leaders are guided by an innate sense of interconnection—the good of the whole becomes an integral part of their decisions and actions. Using the experiences of over twenty trailblazing CEOs, as well as those from his own life, Nidumolu describes a four-stage road map every aspiring leader can use to reconnect business to the wider world—to the benefit of all.
The Higher Reality of Business
The health of business is inextricably linked with the health of humanity and nature. But our current approaches to leadership treat business as entirely separate—and the result has been recurring economic, environmental, and human crises.
In this extraordinary book, Ram Nidumolu uses evocative parables and stories from the ancient Indian wisdom texts, the Upanishads, to introduce Being-centered leadership. This new kind of leadership is anchored in the concept of Being, the fundamental reality that underlies all phenomena. Being-centered leaders are guided by an innate sense of interconnection—the good of the whole becomes an integral part of their decisions and actions. Using the experiences of over twenty trailblazing CEOs, as well as those from his own life, Nidumolu describes a four-stage road map every aspiring leader can use to reconnect business to the wider world—to the benefit of all.
Looking back to the ancient knowledge of the Indian scripture the Upanishads, Ram Nidumolu finds the core philosophy of sustainable leadership that's needed today. In this remarkable book, he uses a powerful parable from these scriptures to create a business vision that our world desperately needs.
An indispensable resource for all defense industry professionals—governmental and commercial!
Introducing the only book on the market offering valuable best practices and lessons learned for U.S. military program management
The U.S. Department of Defense and the related defense industry together form the largest and most powerful government and business entity in the world, developing some of the most expensive and complex major systems ever created.
U. S. Military Program Management presents a detailed discussion, from a multi-functional view, of the ins and outs of U.S. military program management and offers recommendations for improving practices in the future. More than 15 leading experts present case studies, best practices, and lessons learned from the Army, Navy, and Air Force, from both the government and industry/contractor perspectives.
This book addresses the key competencies of effective U.S. military program management in six comprehensive sections:
• Requirements management
• Program leadership and teamwork
• Risk and financial management
• Supply chain management and logistics
• Contract management and procurement
• Special topics
Introducing the only book on the market offering valuable best practices and lessons learned for U.S. military program management
The U.S. Department of Defense and the related defense industry together form the largest and most powerful government and business entity in the world, developing some of the most expensive and complex major systems ever created.
U. S. Military Program Management presents a detailed discussion, from a multi-functional view, of the ins and outs of U.S. military program management and offers recommendations for improving practices in the future. More than 15 leading experts present case studies, best practices, and lessons learned from the Army, Navy, and Air Force, from both the government and industry/contractor perspectives.
This book addresses the key competencies of effective U.S. military program management in six comprehensive sections:
• Requirements management
• Program leadership and teamwork
• Risk and financial management
• Supply chain management and logistics
• Contract management and procurement
• Special topics
An indispensable resource for all defense industry professionals—governmental and commercial!
Introducing the only book on the market offering valuable best practices and lessons learned for U.S. military program management
The U.S. Department of Defense and the related defense industry together form the largest and most powerful government and business entity in the world, developing some of the most expensive and complex major systems ever created.
U. S. Military Program Management presents a detailed discussion, from a multi-functional view, of the ins and outs of U.S. military program management and offers recommendations for improving practices in the future. More than 15 leading experts present case studies, best practices, and lessons learned from the Army, Navy, and Air Force, from both the government and industry/contractor perspectives.
This book addresses the key competencies of effective U.S. military program management in six comprehensive sections:
• Requirements management
• Program leadership and teamwork
• Risk and financial management
• Supply chain management and logistics
• Contract management and procurement
• Special topics
Introducing the only book on the market offering valuable best practices and lessons learned for U.S. military program management
The U.S. Department of Defense and the related defense industry together form the largest and most powerful government and business entity in the world, developing some of the most expensive and complex major systems ever created.
U. S. Military Program Management presents a detailed discussion, from a multi-functional view, of the ins and outs of U.S. military program management and offers recommendations for improving practices in the future. More than 15 leading experts present case studies, best practices, and lessons learned from the Army, Navy, and Air Force, from both the government and industry/contractor perspectives.
This book addresses the key competencies of effective U.S. military program management in six comprehensive sections:
• Requirements management
• Program leadership and teamwork
• Risk and financial management
• Supply chain management and logistics
• Contract management and procurement
• Special topics
