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An Independent Press Awards Nonfiction Winner.
A compass for leaders lost in the paradoxical space between attention to people and attention to results-with Compassionate Accountability, you don't have to choose!
Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.
Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace.
The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as these:
• Why you can't practice compassion without accountability
• How to turn on the three “switches” of the compassion mindset-and the predictable damaging consequences when they're turned off
• The key role Compassionate Accountability plays in a healthy leadership culture
• Six areas to focus on to start building your culture of Compassionate Accountability
• Five common barriers to compassion for leaders-and how to overcome them
Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts.
Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.
A compass for leaders lost in the paradoxical space between attention to people and attention to results-with Compassionate Accountability, you don't have to choose!
Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.
Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace.
The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as these:
• Why you can't practice compassion without accountability
• How to turn on the three “switches” of the compassion mindset-and the predictable damaging consequences when they're turned off
• The key role Compassionate Accountability plays in a healthy leadership culture
• Six areas to focus on to start building your culture of Compassionate Accountability
• Five common barriers to compassion for leaders-and how to overcome them
Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts.
Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.
From purchasing pay-per-view pornography to smoking pot, many so-called Muslim terrorists prove by their actions that they aren't motivated by devotion to religion, Leena Al Olaimy argues. So why do they really turn to violence, and what does that tell us about the most effective way to combat terrorism?
Al Olaimy sets the stage by providing a quick, thoughtful grounding in the birth of Islam in a barbaric Game of Thrones–like seventh-century Arabia, the evolution of fundamentalist thought, and the political failures of the postcolonial period. She shows that terrorists are motivated by economic exclusion, lack of opportunity, social marginalization, and political discrimination. This is why using force to counter terrorism is ineffective—it exacerbates the symptoms without treating the cause. Moreover, data shows that military interventions led to the demise of only 12 percent of religious terrorist groups.
Combining compelling data with anecdotal evidence, Al Olaimy sheds light on unorthodox and counterintuitive strategies to address social woes that groups like ISIS exploit. For example, she describes how Indonesia, the world's most populous Muslim country, has decreased terrorism while paradoxically becoming more overtly religious. Or how Mechelen, the city with Belgium's largest Muslim population, adopted integration policies so effective that not one of its 20,000 Muslims left to join ISIS. Using religion, neuroscience, farming, and even love, this book offers many inspiring examples and—for once—an optimistic outlook on how we can not just fight but prevent terrorism.
Al Olaimy sets the stage by providing a quick, thoughtful grounding in the birth of Islam in a barbaric Game of Thrones–like seventh-century Arabia, the evolution of fundamentalist thought, and the political failures of the postcolonial period. She shows that terrorists are motivated by economic exclusion, lack of opportunity, social marginalization, and political discrimination. This is why using force to counter terrorism is ineffective—it exacerbates the symptoms without treating the cause. Moreover, data shows that military interventions led to the demise of only 12 percent of religious terrorist groups.
Combining compelling data with anecdotal evidence, Al Olaimy sheds light on unorthodox and counterintuitive strategies to address social woes that groups like ISIS exploit. For example, she describes how Indonesia, the world's most populous Muslim country, has decreased terrorism while paradoxically becoming more overtly religious. Or how Mechelen, the city with Belgium's largest Muslim population, adopted integration policies so effective that not one of its 20,000 Muslims left to join ISIS. Using religion, neuroscience, farming, and even love, this book offers many inspiring examples and—for once—an optimistic outlook on how we can not just fight but prevent terrorism.
From purchasing pay-per-view pornography to smoking pot, many so-called Muslim terrorists prove by their actions that they aren't motivated by devotion to religion, Leena Al Olaimy argues. So why do they really turn to violence, and what does that tell us about the most effective way to combat terrorism?
Al Olaimy sets the stage by providing a quick, thoughtful grounding in the birth of Islam in a barbaric Game of Thrones–like seventh-century Arabia, the evolution of fundamentalist thought, and the political failures of the postcolonial period. She shows that terrorists are motivated by economic exclusion, lack of opportunity, social marginalization, and political discrimination. This is why using force to counter terrorism is ineffective—it exacerbates the symptoms without treating the cause. Moreover, data shows that military interventions led to the demise of only 12 percent of religious terrorist groups.
Combining compelling data with anecdotal evidence, Al Olaimy sheds light on unorthodox and counterintuitive strategies to address social woes that groups like ISIS exploit. For example, she describes how Indonesia, the world's most populous Muslim country, has decreased terrorism while paradoxically becoming more overtly religious. Or how Mechelen, the city with Belgium's largest Muslim population, adopted integration policies so effective that not one of its 20,000 Muslims left to join ISIS. Using religion, neuroscience, farming, and even love, this book offers many inspiring examples and—for once—an optimistic outlook on how we can not just fight but prevent terrorism.
Al Olaimy sets the stage by providing a quick, thoughtful grounding in the birth of Islam in a barbaric Game of Thrones–like seventh-century Arabia, the evolution of fundamentalist thought, and the political failures of the postcolonial period. She shows that terrorists are motivated by economic exclusion, lack of opportunity, social marginalization, and political discrimination. This is why using force to counter terrorism is ineffective—it exacerbates the symptoms without treating the cause. Moreover, data shows that military interventions led to the demise of only 12 percent of religious terrorist groups.
Combining compelling data with anecdotal evidence, Al Olaimy sheds light on unorthodox and counterintuitive strategies to address social woes that groups like ISIS exploit. For example, she describes how Indonesia, the world's most populous Muslim country, has decreased terrorism while paradoxically becoming more overtly religious. Or how Mechelen, the city with Belgium's largest Muslim population, adopted integration policies so effective that not one of its 20,000 Muslims left to join ISIS. Using religion, neuroscience, farming, and even love, this book offers many inspiring examples and—for once—an optimistic outlook on how we can not just fight but prevent terrorism.
Islamist terrorism is not about religion, says Leena Al Olaimy, an Arab Muslim, Dalai Lama Fellow, and social entrepreneur. She identifies the economic, social, and political factors that are its true driving forces and offers innovative strategies to address them that have proven far more effective than military interventions alone.
Sixteen years ago during Ramadan, Leena Al Olaimy was a senior at New York University volunteering at Ground Zero. Ironically, she, a practicing Muslim, was assigned to distribute food to the rescue workers. Angered by what her religion had come to represent, and at those brandishing their perverted version of it, she embarked on lifelong research into the root of extremism.
While terrorism experts are unlikely to reach a consensus on the instigators, nor discover an algorithm explaining violent extremism; there is one common thread present through the narratives of terrorists. In some shape or form, they have all suffered from social, economic, or political exclusion. Most critically, this creates an inner turmoil, resulting in the delusion that martyrdom can bring glory. Yet throughout history, many marginalized peoples have not retaliated with such senseless violence, so what inner and outer enabling conditions drive individuals who have radicalized in the name of Islam? And more importantly, what solutions lie in our personal power to address them? This book examines these questions through a spiritual lens, reflecting on absolutism, moral humility, and the potential ‘fundamentalist' in all of us, including the perils of justifying a “noble pursuit” using immoral means; and the parallels between interpretations of scripture to justify violence, with interpretations of scripture to vilify religion. Current counter-terrorism measures are counterproductive. This book offers creative, evidence-based solutions to remedy the consequences of counter-terrorism policies that exacerbate exclusion. Al Olaimy argues there is a way to better invest in peace as individuals, entrepreneurs, policy-makers, and civil society.
Sixteen years ago during Ramadan, Leena Al Olaimy was a senior at New York University volunteering at Ground Zero. Ironically, she, a practicing Muslim, was assigned to distribute food to the rescue workers. Angered by what her religion had come to represent, and at those brandishing their perverted version of it, she embarked on lifelong research into the root of extremism.
While terrorism experts are unlikely to reach a consensus on the instigators, nor discover an algorithm explaining violent extremism; there is one common thread present through the narratives of terrorists. In some shape or form, they have all suffered from social, economic, or political exclusion. Most critically, this creates an inner turmoil, resulting in the delusion that martyrdom can bring glory. Yet throughout history, many marginalized peoples have not retaliated with such senseless violence, so what inner and outer enabling conditions drive individuals who have radicalized in the name of Islam? And more importantly, what solutions lie in our personal power to address them? This book examines these questions through a spiritual lens, reflecting on absolutism, moral humility, and the potential ‘fundamentalist' in all of us, including the perils of justifying a “noble pursuit” using immoral means; and the parallels between interpretations of scripture to justify violence, with interpretations of scripture to vilify religion. Current counter-terrorism measures are counterproductive. This book offers creative, evidence-based solutions to remedy the consequences of counter-terrorism policies that exacerbate exclusion. Al Olaimy argues there is a way to better invest in peace as individuals, entrepreneurs, policy-makers, and civil society.
Proven, Profitable, and Sustainable
For the past fifty years, leaders in the business world have believed that their sole responsibility is to maximize profit for shareholders. But this obsessive focus was a major cause of the abuses that nearly sunk the global economy in 2008. In this analytically rigorous and eminently practical book, Bruno Roche and Jay Jakub offer a more complete form of capitalism, one that delivers superior financial performance precisely because it mobilizes and generates human, social, and natural capital along with financial capital. They describe how the model has been implemented in live business pilots in Africa, Asia, and elsewhere. Recent high-profile books like Capital in the Twenty-First Century have exposed financial capitalism's shortcomings, but this book goes far beyond by describing a well-developed, field-tested alternative.
For the past fifty years, leaders in the business world have believed that their sole responsibility is to maximize profit for shareholders. But this obsessive focus was a major cause of the abuses that nearly sunk the global economy in 2008. In this analytically rigorous and eminently practical book, Bruno Roche and Jay Jakub offer a more complete form of capitalism, one that delivers superior financial performance precisely because it mobilizes and generates human, social, and natural capital along with financial capital. They describe how the model has been implemented in live business pilots in Africa, Asia, and elsewhere. Recent high-profile books like Capital in the Twenty-First Century have exposed financial capitalism's shortcomings, but this book goes far beyond by describing a well-developed, field-tested alternative.
Proven, Profitable, and Sustainable
For the past fifty years, leaders in the business world have believed that their sole responsibility is to maximize profit for shareholders. But this obsessive focus was a major cause of the abuses that nearly sunk the global economy in 2008. In this analytically rigorous and eminently practical book, Bruno Roche and Jay Jakub offer a more complete form of capitalism, one that delivers superior financial performance precisely because it mobilizes and generates human, social, and natural capital along with financial capital. They describe how the model has been implemented in live business pilots in Africa, Asia, and elsewhere. Recent high-profile books like Capital in the Twenty-First Century have exposed financial capitalism's shortcomings, but this book goes far beyond by describing a well-developed, field-tested alternative.
For the past fifty years, leaders in the business world have believed that their sole responsibility is to maximize profit for shareholders. But this obsessive focus was a major cause of the abuses that nearly sunk the global economy in 2008. In this analytically rigorous and eminently practical book, Bruno Roche and Jay Jakub offer a more complete form of capitalism, one that delivers superior financial performance precisely because it mobilizes and generates human, social, and natural capital along with financial capital. They describe how the model has been implemented in live business pilots in Africa, Asia, and elsewhere. Recent high-profile books like Capital in the Twenty-First Century have exposed financial capitalism's shortcomings, but this book goes far beyond by describing a well-developed, field-tested alternative.
Milton Friedman's “financial capitalism” business model, which focuses exclusively on maximizing returns to shareholders, has caused tremendous harm to people, planet, and even profits, argue Mars, Inc., executives Bruno Roche and Jay Jakub. They advocate a detailed, field-tested alternative that takes a broader view and enables businesses to do well while doing good.
For the past fifty years, the business world has been dominated by the Milton Friedman “financial capitalism” economic model, which preaches that it is the “sole social responsibility of business to maximize profit for distribution to shareholders.” This one-dimensional focus represents a grossly incomplete view of reality-businesses need to pay attention to many other factors if they are to thrive and endure-and has resulted in increasing global economic dysfunction, widening inequality, and environmental destruction.
In this new book, Roche and Jakub offer a new model that is built around detailed metrics to measure and track performance in all forms of capital, including social, human, and natural, as well as financial. And this is not simply theory: the model has been extensively field-tested in live business pilots in Africa, Asia, and elsewhere. It is delivering superior measurable performance across the different forms of capital, including generating more profit than a profit maximization approach. Recent high-profile books like Capital in the Twenty-First Century have exposed the shortcomings of today's financial capitalism model, but this book goes far beyond by describing a well-developed, proven alternative.
For the past fifty years, the business world has been dominated by the Milton Friedman “financial capitalism” economic model, which preaches that it is the “sole social responsibility of business to maximize profit for distribution to shareholders.” This one-dimensional focus represents a grossly incomplete view of reality-businesses need to pay attention to many other factors if they are to thrive and endure-and has resulted in increasing global economic dysfunction, widening inequality, and environmental destruction.
In this new book, Roche and Jakub offer a new model that is built around detailed metrics to measure and track performance in all forms of capital, including social, human, and natural, as well as financial. And this is not simply theory: the model has been extensively field-tested in live business pilots in Africa, Asia, and elsewhere. It is delivering superior measurable performance across the different forms of capital, including generating more profit than a profit maximization approach. Recent high-profile books like Capital in the Twenty-First Century have exposed the shortcomings of today's financial capitalism model, but this book goes far beyond by describing a well-developed, proven alternative.
Very little solid evidence exists that microloans make a dent in long-term poverty. Sadly, evidence does exist for negligence, corruption, and methods that border on extortion. Part exposé, part memoir, and part financial detective story, this is the account of a one-time true believer whose decade in the industry turned him into a heretic.
Hugh Sinclair worked with several microfinance institutions around the world. He couldn’t help but notice that even with a booming $70 billion industry on their side, the poor didn’t seem any better off. Exorbitant interest rates led borrowers into never-ending debt spirals, and aggressive collection practices resulted in cases of forced prostitution, child labor, suicide, and nationwide revolts against the microfinance community.
Sinclair weaves a shocking tale of a system increasingly focused on maximizing profits—particularly once large banks got involved. He details his discovery of several scandals, one of the most disturbing involving a large African microfinance institution of questionable legality that charged interest rates in excess of 100 percent per year and whose investors and supporters included some of the most celebrated leaders of the microfinance sector. Sinclair’s objections were first met with silence, then threats, attempted bribery, and a court case, and eventually led him to become a principal whistleblower in a sector that had lost its soul.
Microfinance can work—Sinclair describes moving experiences with several ethical and effective organizations and explains what made them different. But without the fundamental reforms that Sinclair recommends here, microfinance will remain an “investment opportunity” that will leave the poor with hollow promises and empty pockets.
Very little solid evidence exists that microloans make a dent in long-term poverty. Sadly, evidence does exist for negligence, corruption, and methods that border on extortion. Part exposé, part memoir, and part financial detective story, this is the account of a one-time true believer whose decade in the industry turned him into a heretic.
Hugh Sinclair worked with several microfinance institutions around the world. He couldn't help but notice that even with a booming $70 billion industry on their side, the poor didn't seem any better off. Exorbitant interest rates led borrowers into never-ending debt spirals, and aggressive collection practices resulted in cases of forced prostitution, child labor, suicide, and nationwide revolts against the microfinance community.
Sinclair weaves a shocking tale of a system increasingly focused on maximizing profits—particularly once large banks got involved. He details his discovery of several scandals, one of the most disturbing involving a large African microfinance institution of questionable legality that charged interest rates in excess of 100 percent per year and whose investors and supporters included some of the most celebrated leaders of the microfinance sector. Sinclair's objections were first met with silence, then threats, attempted bribery, and a court case, and eventually led him to become a principal whistleblower in a sector that had lost its soul.
Microfinance can work—Sinclair describes moving experiences with several ethical and effective organizations and explains what made them different. But without the fundamental reforms that Sinclair recommends here, microfinance will remain an “investment opportunity” that will leave the poor with hollow promises and empty pockets.
Hugh Sinclair worked with several microfinance institutions around the world. He couldn't help but notice that even with a booming $70 billion industry on their side, the poor didn't seem any better off. Exorbitant interest rates led borrowers into never-ending debt spirals, and aggressive collection practices resulted in cases of forced prostitution, child labor, suicide, and nationwide revolts against the microfinance community.
Sinclair weaves a shocking tale of a system increasingly focused on maximizing profits—particularly once large banks got involved. He details his discovery of several scandals, one of the most disturbing involving a large African microfinance institution of questionable legality that charged interest rates in excess of 100 percent per year and whose investors and supporters included some of the most celebrated leaders of the microfinance sector. Sinclair's objections were first met with silence, then threats, attempted bribery, and a court case, and eventually led him to become a principal whistleblower in a sector that had lost its soul.
Microfinance can work—Sinclair describes moving experiences with several ethical and effective organizations and explains what made them different. But without the fundamental reforms that Sinclair recommends here, microfinance will remain an “investment opportunity” that will leave the poor with hollow promises and empty pockets.
A microfinance industry insider offers a shocking account of corruption and betrayal of the poor by an industry supposedly dedicated to doing good. The author is one of the rare field workers who has seen microloans work at the ground level; he concludes that predatory lending and profit pressure are causing most of them to do far more harm than good. This is the sad tale of a good idea gone horribly bad.
How do we confront the ever-evolving economic hit man strategy—and China’s expanding global influence?
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
How do we confront the ever-evolving economic hit man strategy—and China’s expanding global influence?
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
How do we confront the ever-evolving economic hit man strategy—and China’s expanding global influence?
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
In this riveting third edition of the New York Times bestseller, former economic hit man (EHM) John Perkins exposes the next phase of a global power play that is reshaping nations and economies worldwide. With twelve explosive new chapters, Perkins reveals how China has adopted—and adapted—the EHM model, extending its reach across Latin America, Asia, Africa, the Middle East, and Europe.
Perkins delivers a rare insider account of a corrupt system that uses development loans and massive infrastructure deals to trap countries in crushing debt, extracting political leverage, strategic resources, and long-term control. Once associated primarily with US foreign policy, this strategy has entered a new era—one defined by intensifying global competition, staggering income inequality, and accelerating ecological destruction.
The result is what Perkins calls a “death economy”: a system that prioritizes short-term profits over people and planet.
But this book is not just an exposé—it’s a call to action. Perkins outlines a bold and practical path forward, urging a shift toward a “life economy” that values sustainability, shared prosperity, and genuine international cooperation. He challenges readers to recognize their own power in shaping a more just and regenerative global system.
The stakes have never been higher—and the opportunity for change has never been more urgent.
When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.
Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.
Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth.
“Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
“Conflict without Casualties fills a gap by showing leaders at any level how to leverage positive conflict. Practical, insightful, challenging, relevant.
-Dan Pink, New York Times bestselling author
Most organizations are terrified of conflict in the workplace, seeing it as a sign of trouble. But Nate Regier says conflict is really just a kind of energy and can be used in positive or negative ways. Handled incorrectly, conflict becomes drama, which is costly to companies, teams, and relationships at all levels. Avoiding, managing, or reducing conflict is a limited alternative. Instead, Regier explores the interpersonal dynamics that perpetuate drama in organizations through a concept called the Drama Triangle and offers an alternative: the Compassion Cycle. The Compassion Cycle allows leaders to balance compassion and accountability, transforming conflict into a growth experience that enables organizations to achieve significant gains in energy, productivity, engagement, and satisfaction in relationships. Provocative and illuminating, the concepts Regier shares will turn conflict from an experience to be avoided into a partner for positive change.
Every leader knows the drain of conflict handled badly: performance conversations that go nowhere, teams that don't trust each other, fires you keep putting out instead of doing the work you want to do. Most leadership advice treats conflict as a threat to manage.
This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict.
Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results.
This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook.
The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time.
New to this edition:
Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.
This book makes the opposite case: Conflict is energy, and how you use it determines whether it builds your team or turns your work culture toxic. That choice has never mattered more. Employees now spend over a third of their workday dealing with conflict, and fewer than half trust their leader to navigate it well. Leaders who don't handle conflict skillfully create workplaces with 80 percent more unproductive conflict.
Ninety-four percent of people trained in this framework rate it more effective than anything else they've used. What makes this different from the standard playbook for “difficult conversations”? Most frameworks ask you to choose: kind or direct, relationship or results.
This book rejects that trade-off: Compassion without accountability is ineffective, and accountability without it is unkind. This book shows how to hold both, using the compassion cycle, the drama triangle it replaces, and the ORPO formula, turning principle into a repeatable playbook.
The book moves in three parts: first naming the problem, how good intentions and unmanaged conflict energy spiral into drama; then introducing the antidote, the compassion cycle and the behavioral skills that interrupt drama before it takes hold; and finally handing you the playbook, the ORPO formula and match-and-move method for engaging conflict and coaching others through it in real time.
New to this edition:
- A complete framework outline up front
- Fifteen years of refinement teaching, coaching, and certifying practitioners worldwide
- New research on what skilled conflict leadership is worth
- Reorganized chapters, more-inclusive language, fresh real-life illustrations
- Access to the Compassionate Accountability Assessment and a range of additional resources to extend the book's impact well beyond the page
Written by Nate Regier, PhD, cofounder and CEO of Next Element Consulting, this book distills two decades of applied research into a model any leader can use the next time conflict shows up, which will be soon.