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Improve Your Interpersonal Skills to Achieve Greater Management Success!
Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment.
Develop the interpersonal skills you need to:
• Build effective, high-performing teams
• Work efficiently with virtual teams
• Develop approaches to build and maintain relationships with stakeholders at all levels
• Handle stress and deal with unexpected critical incidents
• Motivate your team
Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success.
The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.
Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment.
Develop the interpersonal skills you need to:
• Build effective, high-performing teams
• Work efficiently with virtual teams
• Develop approaches to build and maintain relationships with stakeholders at all levels
• Handle stress and deal with unexpected critical incidents
• Motivate your team
Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success.
The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.
In today’s organizations, engagement is vital—more is being required of workers than ever. In this new edition of his classic book, Kenneth Thomas draws on the latest research findings to identify the key to employee engagement: intrinsic motivation.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
In today’s organizations, engagement is vital—more is being required of workers than ever. In this new edition of his classic book, Kenneth Thomas draws on the latest research findings to identify the key to employee engagement: intrinsic motivation.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
In today’s organizations, engagement is vital—more is being required of workers than ever. In this new edition of his classic book, Kenneth Thomas draws on the latest research findings to identify the key to employee engagement: intrinsic motivation.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
Only intrinsic rewards—rewards that come directly from the work itself—encourage the profound commitment and sense of ownership needed for a truly engaged and innovative workforce.
Thomas identifies four intrinsic rewards, explains exactly how and why they build engagement, and provides a diagnostic framework to evaluate which need boosting and how to boost them.
The second edition has been revised and updated throughout, with an expanded section on how leaders can identify their own intrinsic rewards and new tools, tips, and practices for encouraging intrinsic motivation in others.
Introduction to IT Project Management provides IT project managers the practical tools needed to maintain daily operations while managing multiple projects. This valuable reference helps IT project managers, CIOs, and project sponsors understand the IT project environment so that projects can be managed much more efficiently and successfully. An instructor's guide is available.
Introduction to IT Project Management provides IT project managers the practical tools needed to maintain daily operations while managing multiple projects. This valuable reference helps IT project managers, CIOs, and project sponsors understand the IT project environment so that projects can be managed much more efficiently and successfully. An instructor's guide is available.
Writer, consultant and speaker Chris Rabb coined the term "invisible capital" to represent the unseen forces that dramatically impact entrepreneurial viability when a good attitude, a great idea, and hard work simply aren't enough.
In his book, Invisible Capital: How Unseen Forces Shape Entrepreneurial Opportunity, Rabb puts forth concrete and effective ways entrepreneurs and their advocates can build and grow sustainable enterprises amid these unseen forces created by society's uneven playing field.
By honoring democratic ideals, challenging assumptions, and reframing how success is defined, Rabb illuminates the promise of commonwealth entrepreneurship. This compelling and often counter-intuitive book illustrates how broad and meaningful entrepreneurial opportunity benefits not just individual entrepreneurs, but local communities and society at large.
Nearly seven in ten Americans believe the American dream will be harder for their children to achieve than for themselves. Yet the myths around rugged individualism, meritocracy, and rags-to-riches upward mobility stubbornly persist. As “pro-entrepreneurship” as the United States seems, most Americans aren't very knowledgeable about how business really works. Millions of newly minted business owners don't know the importance—or even existence—of invisible capital.
Invisible capital is a complex set of factors—our skills, knowledge, networks, resources, and experiences—that can mean the difference between success and failure. Chris Rabb details how people can identify, grow, and leverage their invisible capital and explains why starting a business with deep community roots increases the chance of success.
Understanding invisible capital will enable more Americans to be better prepared to pursue entrepreneurship and level the playing field—because hard work, a great idea, and a good attitude simply aren't enough.
Invisible capital is a complex set of factors—our skills, knowledge, networks, resources, and experiences—that can mean the difference between success and failure. Chris Rabb details how people can identify, grow, and leverage their invisible capital and explains why starting a business with deep community roots increases the chance of success.
Understanding invisible capital will enable more Americans to be better prepared to pursue entrepreneurship and level the playing field—because hard work, a great idea, and a good attitude simply aren't enough.
Writer, consultant and speaker Chris Rabb coined the term "invisible capital" to represent those unseen forces that dramatically impact entrepreneurial viability when a good attitude, a great idea and hard work simply aren't enough to pave a pathway to "success" in business. In his book of the same name, Rabb addresses the facts, fiction and
future of entrepreneurship and how this important economic sector can expand shared prosperity in the post-meltdown world.
future of entrepreneurship and how this important economic sector can expand shared prosperity in the post-meltdown world.
Farhana Qazi draws on her background as a pioneering counterterrorism professional and a devout Muslim to offer an insider's view of what drives girls and women to join radical Islamic movements and how we can keep them from making this terrible choice.
The first Muslim woman to work for the US government's Counterterrorism Center, Qazi found herself fascinated, even obsessed, by the phenomenon of female extremists. Why, she wondered, would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it?
From Kashmir to Iraq to Afghanistan to Colorado to London, she discovered women of different backgrounds who all had their own reason for joining these movements. Some were confused, others had been taken advantage of, and some were just as radical and dedicated as their male counterparts. But in each case, Qazi found their choices were driven by a complex interaction of culture, context, and capability that was unique to each woman.
This book reframes their stories so readers can see these girls and women as they truly are: females exploited by men. Through hearing their voices and sharing their journeys Qazi gained powerful insights not only into what motivated these women but also into the most effective ways to combat terrorism—and about herself as well. “Through them,” Qazi writes, “I discovered intervention strategies that are slowly helping women hold on to faith as they struggle with versions of orthodox Islam polluted by extremist interpretations. And in the process, I discovered a gentle Islam and more about myself as a woman of faith.”
The first Muslim woman to work for the US government's Counterterrorism Center, Qazi found herself fascinated, even obsessed, by the phenomenon of female extremists. Why, she wondered, would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it?
From Kashmir to Iraq to Afghanistan to Colorado to London, she discovered women of different backgrounds who all had their own reason for joining these movements. Some were confused, others had been taken advantage of, and some were just as radical and dedicated as their male counterparts. But in each case, Qazi found their choices were driven by a complex interaction of culture, context, and capability that was unique to each woman.
This book reframes their stories so readers can see these girls and women as they truly are: females exploited by men. Through hearing their voices and sharing their journeys Qazi gained powerful insights not only into what motivated these women but also into the most effective ways to combat terrorism—and about herself as well. “Through them,” Qazi writes, “I discovered intervention strategies that are slowly helping women hold on to faith as they struggle with versions of orthodox Islam polluted by extremist interpretations. And in the process, I discovered a gentle Islam and more about myself as a woman of faith.”
Farhana Qazi draws on her background as a pioneering counterterrorism professional and a devout Muslim to offer an insider's view of what drives girls and women to join radical Islamic movements and how we can keep them from making this terrible choice.
The first Muslim woman to work for the US government's Counterterrorism Center, Qazi found herself fascinated, even obsessed, by the phenomenon of female extremists. Why, she wondered, would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it?
From Kashmir to Iraq to Afghanistan to Colorado to London, she discovered women of different backgrounds who all had their own reason for joining these movements. Some were confused, others had been taken advantage of, and some were just as radical and dedicated as their male counterparts. But in each case, Qazi found their choices were driven by a complex interaction of culture, context, and capability that was unique to each woman.
This book reframes their stories so readers can see these girls and women as they truly are: females exploited by men. Through hearing their voices and sharing their journeys Qazi gained powerful insights not only into what motivated these women but also into the most effective ways to combat terrorism—and about herself as well. “Through them,” Qazi writes, “I discovered intervention strategies that are slowly helping women hold on to faith as they struggle with versions of orthodox Islam polluted by extremist interpretations. And in the process, I discovered a gentle Islam and more about myself as a woman of faith.”
The first Muslim woman to work for the US government's Counterterrorism Center, Qazi found herself fascinated, even obsessed, by the phenomenon of female extremists. Why, she wondered, would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it?
From Kashmir to Iraq to Afghanistan to Colorado to London, she discovered women of different backgrounds who all had their own reason for joining these movements. Some were confused, others had been taken advantage of, and some were just as radical and dedicated as their male counterparts. But in each case, Qazi found their choices were driven by a complex interaction of culture, context, and capability that was unique to each woman.
This book reframes their stories so readers can see these girls and women as they truly are: females exploited by men. Through hearing their voices and sharing their journeys Qazi gained powerful insights not only into what motivated these women but also into the most effective ways to combat terrorism—and about herself as well. “Through them,” Qazi writes, “I discovered intervention strategies that are slowly helping women hold on to faith as they struggle with versions of orthodox Islam polluted by extremist interpretations. And in the process, I discovered a gentle Islam and more about myself as a woman of faith.”
“This is an extraordinary book, written by an extraordinary woman. Qazi is a master storyteller, capturing the emotion as well as the subtleties of what she wants to communicate. And as the first Islamic member of the U.S. Counterterrorism Center, there is a lot that she wants to tell readers about.”
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
–Anna Jedrziewski, Retailing Insight
Why would a girl from Denver join ISIS, a radical movement known for its mistreatment of women? Why would a teenage Iraqi girl strap on a suicide bomb and detonate it? Farhana Qazi, the first Muslim woman to work for the U.S. government's Counterterrorism Center, has been fascinated, even obsessed, by this phenomena for over a decade and has circled the globe searching for answers. What she has found are women, sometimes confused, sometimes taken advantage of, and sometimes as radical and dedicated as their male counterparts, women whose stories she tells. Here is the book that reframes the story so readers can see the female terrorists as they are- ordinary women co-opted by radical men, other extremist women, or motivated by their own experience of oppression. The untold story of the women of these movements is important to understand and recognize if the world hopes to contain the expansion of these ever present threats.
Essential reading for anyone truly interested in saving democracy from the predations of kleptocracy and plutocracy.
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the what to the why, examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the what to the why, examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.
Essential reading for anyone truly interested in saving democracy from the predations of kleptocracy and plutocracy.
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the what to the why, examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the what to the why, examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.
“Essential reading for anyone truly interested in saving democracy from the predations of kleptocracy and plutocracy.”
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, “Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.”
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the “what” to the “why,” examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.
-Charles Davidson, The Journal of Democracy
This book expands our understanding of the financial secrecy system dominating capitalism today and shows how we can create accountability to restore our democracy.
Over the last half century, capitalism has created the means for trillions of dollars, euros, pounds, and other stores of wealth to move invisibly-beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist operations, riches flow inexorably upward and accelerate economic inequality. And rising inequality is directly imperiling-weakening, obstructing, and degrading-democracy.
This book is not a screed against capitalism-it is a call for capitalism to return to its roots, reenergizing its synergies with democracy. Raymond Baker writes, “Democratic capitalism is, in my judgment, the best system yet devised in political economy, but dysfunctions within its capitalist component are undermining the two-part system.”
Baker explains the tax havens, secrecy jurisdictions, disguised corporations, anonymous trusts, fake foundations, regulatory loopholes, money laundering techniques, and more that make up the financial secrecy system. But he goes beyond the “what” to the “why,” examining the motivations driving the system that generates and shelters trillions of dollars that could go toward spreading wealth, generating public goods, and protecting the environment.
Going deeper, Baker illustrates how these realities further corrode the commonwealth, with chapters devoted to the facilitating activities and impacts of banks, corporations, enabling lawyers and accountants, governments, and international institutions and concluding with the limiting role played in policy silos that are missing the bigger picture.
Finally, he provides specific, pragmatic measures to reset capitalism so that it once again contributes to shared prosperity and sustained democracy. This is a magisterial treatment of an issue that is at the root of so many problems that plague our nation and the world today.