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Revised edition of Hock's award-winning Birth of the Chaordic Age, updated throughout and featuring two new chapters
• The only first-person account of the rise of VISA, the world's largest business enterprise--in 2004, VISA’s products were used by more than a billion people at 20 million locations in more than 150 countries
• Hock, VISA’s founder, details the revolutionary "chaordic" organizational philosophy that was instrumental in VISA’s success
Hock skillfully weaves together the story of VISA with his own remarkable life story and elaborates the visionary philosophy that allowed VISA to thrive. Hock calls his approach "chaordic"--simultaneously chaotic and orderly. Hock makes a compelling argument that this organizational philosophy is a more supple, responsive and creative alternative to mechanistic Industrial Age models, one more in tune with what we see in nature.
One from Many--revised throughout from its original hardcover publication as The Birth of the Chaordic Age--includes two new chapters in which Hock reflects on his post-VISA experiences as an advocate for chaordic principles, and details some examples of chaordic principles in action: the Internet, World Weather Watch, Alcoholics Anonymous, and others. Lyrical, playful, philosophical, and straight from the heart, One From Many challenges us to change forever the way we think about money, organizations, leadership, management, the human spirit, and our relationship to the natural world.
Far more than a riveting inside story of the creation of VISA—now the largest commercial enterprise on earth—One from Many is an absorbing story of personal and institutional transformation. Lyrical, profound, often humorous, it explores the ever-increasing change, complex societal problems, and failing institutions that confront us all. Dee Hock chronicles the emergence of a new form of organization that blends chaos and order, which may be critical to a livable future, and shows how it is emerging in such effective organizations as VISA, the Internet, World Weather Watch, and Alcoholics Anonymous. A beautiful blend of history, biography, and philosophy, One from Many not only challenges the way we think about organizations, management, and our relationship to the natural world, it's a rollicking fine story as well.
If You Want People to Read Your Book,
Writing It Is Only the Beginning
There has truly never been a better time to be an author. For the first time, authors have direct access to the public via the Internet—and can create a community eagerly awaiting their book. But where do new authors start? How do they sort through the dizzying range of online options? Where should they spend their time online and what should they be doing?
Enter Fauzia Burke, a digital book marketing pioneer and friend of overwhelmed writers everywhere. She takes authors step-by-step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more. By following Burke's expert advice, authors can conquer the Internet and still get their next manuscript in on time.
Writing It Is Only the Beginning
There has truly never been a better time to be an author. For the first time, authors have direct access to the public via the Internet—and can create a community eagerly awaiting their book. But where do new authors start? How do they sort through the dizzying range of online options? Where should they spend their time online and what should they be doing?
Enter Fauzia Burke, a digital book marketing pioneer and friend of overwhelmed writers everywhere. She takes authors step-by-step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more. By following Burke's expert advice, authors can conquer the Internet and still get their next manuscript in on time.
If You Want People to Read Your Book,
Writing It Is Only the Beginning
There has truly never been a better time to be an author. For the first time, authors have direct access to the public via the Internet—and can create a community eagerly awaiting their book. But where do new authors start? How do they sort through the dizzying range of online options? Where should they spend their time online and what should they be doing?
Enter Fauzia Burke, a digital book marketing pioneer and friend of overwhelmed writers everywhere. She takes authors step-by-step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more. By following Burke's expert advice, authors can conquer the Internet and still get their next manuscript in on time.
Writing It Is Only the Beginning
There has truly never been a better time to be an author. For the first time, authors have direct access to the public via the Internet—and can create a community eagerly awaiting their book. But where do new authors start? How do they sort through the dizzying range of online options? Where should they spend their time online and what should they be doing?
Enter Fauzia Burke, a digital book marketing pioneer and friend of overwhelmed writers everywhere. She takes authors step-by-step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities. She offers advice on designing a successful website, building a mailing list of superfans, blogging, creating an engagement strategy for social media, and more. By following Burke's expert advice, authors can conquer the Internet and still get their next manuscript in on time.
By now most authors know they need to market their book online, but many of them have no idea where or how to start. This concise expert's guide to marketing books online-by a woman whose company has been doing it since 1995-helps authors focus their efforts on what really matters.
Authors know they need to market their book online these days, but it can feel overwhelming. Now, on top of your day job, you're supposed to be building a digital empire? Ten minutes into Googling around for tips, and the To-Do List is so long, not even an army could get it all done. Feeling the pressure to do everything, some poor authors end up doing nothing… the pile just looks too big to shovel.
President of one of the first firms to specialize in online book publicity, Fauzia Burke makes the job of online branding not only doable, but fun. She helps authors clarify their goals, sort through the many online options available, and decide what they must do (and what they can let go), when to do it, and how to get it done. By following her advice any author can develop a plan for conquering the Internet.
Burke takes authors by their trembling hands and shows them this journey of a thousand miles can be accomplished step by step. And why is the journey worth it? Fauzia writes, “Once you build your brand, no one can take it away from you. View your digital brand strategy as a continuation of your book. It's a conversation about your book that builds your community one relationship at a time."
Authors know they need to market their book online these days, but it can feel overwhelming. Now, on top of your day job, you're supposed to be building a digital empire? Ten minutes into Googling around for tips, and the To-Do List is so long, not even an army could get it all done. Feeling the pressure to do everything, some poor authors end up doing nothing… the pile just looks too big to shovel.
President of one of the first firms to specialize in online book publicity, Fauzia Burke makes the job of online branding not only doable, but fun. She helps authors clarify their goals, sort through the many online options available, and decide what they must do (and what they can let go), when to do it, and how to get it done. By following her advice any author can develop a plan for conquering the Internet.
Burke takes authors by their trembling hands and shows them this journey of a thousand miles can be accomplished step by step. And why is the journey worth it? Fauzia writes, “Once you build your brand, no one can take it away from you. View your digital brand strategy as a continuation of your book. It's a conversation about your book that builds your community one relationship at a time."
Open Space Technology: A User’s Guide is just what the name implies: a hands-on, detailed description of facilitating Open Space Technology (OST). OST is an effective, economical, fast, and easily repeatable strategy for organizing meetings of between 5 and 2,000 participants that has been used in thousands of organizations in 134 countries and just keeps growing in popularity. Written by the originator of the method, this is the most authoritative book on the rationale, procedures, and requirements of OST.
OST enables self-organizing groups of all sizes to deal with hugely complex issues in a very short period of time. This step-by-step user’s guide details what needs to be done before, during, and after an Open Space event.
Harrison Owen details all the practical considerations necessary to create Open Space. He begins with the most important question—should you use Open Space at all?—and examines what types of situations are appropriate for Open Space Technology and what types are not. He then goes on to look at nuts-and-bolts issues such as supplies, logistics, and who should come and how you should go about getting them there.
This third edition adds a survey of the current status of Open Space Technology around the world, an updated section on the latest available technology for report writing (a key aspect of the Open Space process), and an updated list of resources.
Open Space Technology: A User's Guide is just what the name implies: a hands-on, detailed description of facilitating Open Space Technology (OST). OST is an effective, economical, fast, and easily repeatable strategy for organizing meetings of between 5 and 2,000 participants that has been used in thousands of organizations in 134 countries and just keeps growing in popularity. Written by the originator of the method, this is the most authoritative book on the rationale, procedures, and requirements of OST.
OST enables self-organizing groups of all sizes to deal with hugely complex issues in a very short period of time. This step-by-step user's guide details what needs to be done before, during, and after an Open Space event.
Harrison Owen details all the practical considerations necessary to create Open Space. He begins with the most important question—should you use Open Space at all?—and examines what types of situations are appropriate for Open Space Technology and what types are not. He then goes on to look at nuts-and-bolts issues such as supplies, logistics, and who should come and how you should go about getting them there.
This third edition adds a survey of the current status of Open Space Technology around the world, an updated section on the latest available technology for report writing (a key aspect of the Open Space process), and an updated list of resources.
OST enables self-organizing groups of all sizes to deal with hugely complex issues in a very short period of time. This step-by-step user's guide details what needs to be done before, during, and after an Open Space event.
Harrison Owen details all the practical considerations necessary to create Open Space. He begins with the most important question—should you use Open Space at all?—and examines what types of situations are appropriate for Open Space Technology and what types are not. He then goes on to look at nuts-and-bolts issues such as supplies, logistics, and who should come and how you should go about getting them there.
This third edition adds a survey of the current status of Open Space Technology around the world, an updated section on the latest available technology for report writing (a key aspect of the Open Space process), and an updated list of resources.
A revised and updated edition of an acknowledged classic of the Organizational Development literature. Over 30,000 of first and second editions sold.
Top diversity experts Katz and Miller offer a short, engaging guide to four simple behaviors that fundamentally change the quality and nature of people's workplace interactions, thereby opening doors to more productive interpersonal relationships, greater job satisfaction, and increased organizational success.
Your people might be your organization’s greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Too many neglect this basic truth and fail to create the sense of excitement, energy, and shared mission that occurs when people truly join together.
In this concise, engaging book, Judith Katz and Fred Miller describe four deceptively simple behavioral guidelines that fundamentally change the way people work together:
Katz and Miller show exactly how to put each of these behaviors into practice and offer examples demonstrating the extraordinary impact these concepts have had in building greater trust, understanding, and collaboration. This book is for any individual or team from the shop floor to the executive suite in search of higher performance, greater collaboration, and game-changing leaps forward in speed and quality of decision making, problem solving, and the ability to create breakthroughs.
Your people might be your organization’s greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Too many neglect this basic truth and fail to create the sense of excitement, energy, and shared mission that occurs when people truly join together.
In this concise, engaging book, Judith Katz and Fred Miller describe four deceptively simple behavioral guidelines that fundamentally change the way people work together:
- Lean into Discomfort: Encourage yourself and others to move beyond comfort zones, speak up, do new things, and grow.
- Listen as an Ally: Work to understand and build on others’ ideas instead of sitting in judgment of them.
- State Your Intent and Intensity: Why make them guess? Let people know how committed you are to your ideas.
- Share Your Street Corners: Actively seek out others’ perspectives to see all sides of the story.
Katz and Miller show exactly how to put each of these behaviors into practice and offer examples demonstrating the extraordinary impact these concepts have had in building greater trust, understanding, and collaboration. This book is for any individual or team from the shop floor to the executive suite in search of higher performance, greater collaboration, and game-changing leaps forward in speed and quality of decision making, problem solving, and the ability to create breakthroughs.
Top diversity experts Katz and Miller offer a short, engaging guide to four simple behaviors that fundamentally change the quality and nature of people's workplace interactions, thereby opening doors to more productive interpersonal relationships, greater job satisfaction, and increased organizational success.
Your people might be your organization’s greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Too many neglect this basic truth and fail to create the sense of excitement, energy, and shared mission that occurs when people truly join together.
In this concise, engaging book, Judith Katz and Fred Miller describe four deceptively simple behavioral guidelines that fundamentally change the way people work together:
Katz and Miller show exactly how to put each of these behaviors into practice and offer examples demonstrating the extraordinary impact these concepts have had in building greater trust, understanding, and collaboration. This book is for any individual or team from the shop floor to the executive suite in search of higher performance, greater collaboration, and game-changing leaps forward in speed and quality of decision making, problem solving, and the ability to create breakthroughs.
Your people might be your organization’s greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Too many neglect this basic truth and fail to create the sense of excitement, energy, and shared mission that occurs when people truly join together.
In this concise, engaging book, Judith Katz and Fred Miller describe four deceptively simple behavioral guidelines that fundamentally change the way people work together:
- Lean into Discomfort: Encourage yourself and others to move beyond comfort zones, speak up, do new things, and grow.
- Listen as an Ally: Work to understand and build on others’ ideas instead of sitting in judgment of them.
- State Your Intent and Intensity: Why make them guess? Let people know how committed you are to your ideas.
- Share Your Street Corners: Actively seek out others’ perspectives to see all sides of the story.
Katz and Miller show exactly how to put each of these behaviors into practice and offer examples demonstrating the extraordinary impact these concepts have had in building greater trust, understanding, and collaboration. This book is for any individual or team from the shop floor to the executive suite in search of higher performance, greater collaboration, and game-changing leaps forward in speed and quality of decision making, problem solving, and the ability to create breakthroughs.
Top diversity experts Katz and Miller offer a short, engaging guide to four simple behaviors that fundamentally change the quality and nature of people's workplace interactions, thereby opening doors to more productive interpersonal relationships, greater job satisfaction, and increased organizational success.
Taxpayers deserve the very best from public services, and first-rate public services can only be provided by outstanding government workers. Federal human resource managers face the challenge of attracting and retaining high-caliber individuals within the constraints of ever-tightening budgets and often-conflicting political directives. From a talent management perspective, Optimizing Talent in the Federal Workforce explores:
• Best practices for recruiting and selecting employees
• Proven methods for developing and training employees
• Optimal deployment and placement processes.
This text is a must-read for anyone in or working toward a government management position.
• Best practices for recruiting and selecting employees
• Proven methods for developing and training employees
• Optimal deployment and placement processes.
This text is a must-read for anyone in or working toward a government management position.
Taxpayers deserve the very best from public services, and first-rate public services can only be provided by outstanding government workers. Federal human resource managers face the challenge of attracting and retaining high-caliber individuals within the constraints of ever-tightening budgets and often-conflicting political directives. From a talent management perspective, Optimizing Talent in the Federal Workforce explores:
• Best practices for recruiting and selecting employees
• Proven methods for developing and training employees
• Optimal deployment and placement processes.
This text is a must-read for anyone in or working toward a government management position.
• Best practices for recruiting and selecting employees
• Proven methods for developing and training employees
• Optimal deployment and placement processes.
This text is a must-read for anyone in or working toward a government management position.
Designed for use in undergraduate and graduate programs in organization development, management, human resource development, and industrial and organizational psychology, Organization Development provides readers with an overview of the field and acquaints them with the basic principles, practices, values, and skills of OD. Covering every aspect of the work of an OD professional and featuring numerous illustrative case studies, it shows how OD professionals actually get work and what the first steps in any OD effort should be.
Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.
Organization Development goes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.
Author Gary McLean surveys different ways to assess an organizational situation—including a comparison of the Action Research and Appreciative Inquiry models—and provides forms for devising an action plan based on that assessment. He then looks at how to choose and implement a range of interventions at different levels, as well as how to evaluate the results of an intervention.
Organization Development goes beyond the organizational level to look at the application of OD on community, national, regional, and global levels. And it successfully combines theory and practice; process and outcomes; performance and affective results; effectiveness and efficiency.